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GoEuro (es) - Política de Privacidad 16-dic-2018 | 14,96%
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0 The operator of the GoEuro websites and mobile apps as well as the “controller” in terms of the data protection legislation is the GoEuro Corp., registered in Delaware, USA, under No. 4973690. GoEuro Corp. has its operational headquarters at Schönhauser Allee 180, in 10119 Berlin. You can contact us at [email protected] and our data protection officer at [email protected] The operator of the GoEuro websites and mobile apps as well as the “controller” in terms of the data protection legislation is the GoEuro Corp., registered in Delaware, USA, under No. 4973690. GoEuro Corp. has its operational headquarters at Schönhauser Allee 180, in 10119 Berlin. You can contact us at [email protected] and our data protection officer at [email protected]
1 We want to inform you about our processing of your personal data in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). We want to inform you about our processing of your personal data in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
2 I. What kind of data do we collect? I. What kind of data do we collect?
3 1. Automatically generated website visitor information 1. Automatically generated website visitor information
4 We collect information and data that is automatically transmitted or generated by your browser each time you visit our website. Such information includes the IP address, the URLs of the site you visited before accessing our website (“referrer”), the browser used, the browser language, the operating system and user interface, the access device used, date and time of your access, the pages viewed on our website, and the time you spend on the website. Such data is stored for a period of two years and deleted automatically thereafter. We collect information and data that is automatically transmitted or generated by your browser each time you visit our website. Such information includes the IP address, the URLs of the site you visited before accessing our website (“referrer”), the browser used, the browser language, the operating system and user interface, the access device used, date and time of your access, the pages viewed on our website, and the time you spend on the website. Such data is stored for a period of two years and deleted automatically thereafter.
5 2. Data provided by you / user accounts 2. Data provided by you / user accounts
6 Furthermore, we also collect and use the information you provide to us about yourself and about the planning of your trip by using our services: Furthermore, we also collect and use the information you provide to us about yourself and about the planning of your trip by using our services:
7 a) When you book a travel product through our service sites, we ask you to provide personal data, e.g. your name, your email address, phone number, billing address, payment method or credit card information, your preferred travel connection and – where applicable – information about your bonus or discount cards (e.g. mileage or frequent-flyer programmes, railway customer cards). We will only ever ask you for the data that the respective transportation provider requires to complete the booking process. Our forms show what kind of data is required for the respective booking. We cannot process your booking without provision of the required data. Credit card information will be immediately passed on to the respective payment provider. We only store truncated credit card data (e.g. “511111******1111”) for reporting purposes and fraud analysis. a) When you book a travel product through our service sites, we ask you to provide personal data, e.g. your name, your email address, phone number, billing address, payment method or credit card information, your preferred travel connection and – where applicable – information about your bonus or discount cards (e.g. mileage or frequent-flyer programmes, railway customer cards). We will only ever ask you for the data that the respective transportation provider requires to complete the booking process. Our forms show what kind of data is required for the respective booking. We cannot process your booking without provision of the required data. Credit card information will be immediately passed on to the respective payment provider. We only store truncated credit card data (e.g. “511111******1111”) for reporting purposes and fraud analysis.
8 We store booking-related data for a period of 10 years and thereafter keep the information required by trade and tax law for the statutory retention periods (usually ten years after the conclusion of the contract / booking). We store booking-related data for a period of 10 years and thereafter keep the information required by trade and tax law for the statutory retention periods (usually ten years after the conclusion of the contract / booking).
9 b) Should you additionally register for a personal profile with GoEuro by creating a user account, this data will be stored with us for your future bookings b) Should you additionally register for a personal profile with GoEuro by creating a user account, this data will be stored with us for your future bookings
10 We keep your account data as long as you keep up your user account with us. If you decide to delete your account, we delete the associated data. However, potential booking data and related basic data (e.g. your name and address) will be kept as described above. We keep your account data as long as you keep up your user account with us. If you decide to delete your account, we delete the associated data. However, potential booking data and related basic data (e.g. your name and address) will be kept as described above.
11 c) If you contact us or our customer support (e.g. by email, telephone or contact form on the website), we use the data you provided (usually your contact information and your inquiry) to respond. We keep your inquiries for a period of five year after answering. To the extent required by trade or tax law, we keep such correspondence for the statutory retention periods (usually six years). c) If you contact us or our customer support (e.g. by email, telephone or contact form on the website), we use the data you provided (usually your contact information and your inquiry) to respond. We keep your inquiries for a period of five year after answering. To the extent required by trade or tax law, we keep such correspondence for the statutory retention periods (usually six years).
12 3. Logging in with Facebook Connect or Google+ 3. Logging in with Facebook Connect or Google+
13 It will also be possible to log into our site using Facebook Connect or Google+. Doing so does not require you to register a separate user account with us. Instead, you can log in using your Facebook or Google login. In the process, Facebook or Google transmit certain personal data to us. Facebook will inform you during registration about the data to be transmitted (Facebook data). You will be given the opportunity to consent explicitly or to refuse. Facebook will not transmit any personal data to us without your permission. We will then be able to see your Facebook username and your public Facebook profile. We will use this data solely for the purposes detailed in this privacy policy. Conversely, Facebook will be able to see whether and when you log into our site using Facebook Connect. All of this applies equally for any logins via Google. It will also be possible to log into our site using Facebook Connect or Google+. Doing so does not require you to register a separate user account with us. Instead, you can log in using your Facebook or Google login. In the process, Facebook or Google transmit certain personal data to us. Facebook will inform you during registration about the data to be transmitted (Facebook data). You will be given the opportunity to consent explicitly or to refuse. Facebook will not transmit any personal data to us without your permission. We will then be able to see your Facebook username and your public Facebook profile. We will use this data solely for the purposes detailed in this privacy policy. Conversely, Facebook will be able to see whether and when you log into our site using Facebook Connect. All of this applies equally for any logins via Google.
14 You can stop using Facebook Connect or the Google+ login at any time and, if desired, create your own user account with us or use our services without a user account. You can stop using Facebook Connect or the Google+ login at any time and, if desired, create your own user account with us or use our services without a user account.
15 4. Newsletter and marketing emails 4. Newsletter and marketing emails
16 If you have subscribed to our newsletter (e.g. by subscribing via the website or when creating a user account), we will send you a newsletter and marketing emails, including information about GoEuro and advertising for offers and services by us and third parties (e.g. travel, accommodation). If you have subscribed to our newsletter (e.g. by subscribing via the website or when creating a user account), we will send you a newsletter and marketing emails, including information about GoEuro and advertising for offers and services by us and third parties (e.g. travel, accommodation).
17 You can withdraw your consent to receive such emails at any time for free e.g. by using the “unsubscribe” link in our emails. You can withdraw your consent to receive such emails at any time for free e.g. by using the “unsubscribe” link in our emails.
18 Upon withdrawal of your consent or unsubscribing from the newsletter, we delete your contact information, unless the contact information remains stored as part of your user account or in relation to bookings (see above). Upon withdrawal of your consent or unsubscribing from the newsletter, we delete your contact information, unless the contact information remains stored as part of your user account or in relation to bookings (see above).
19 5. Cookies, web beacons and similar technology 5. Cookies, web beacons and similar technology
20 Like most other website operators, we use cookies, web beacons and suchlike when you visit our websites or use our services (“tracking facilities”). Like most other website operators, we use cookies, web beacons and suchlike when you visit our websites or use our services (“tracking facilities”).
21 Cookies are small text files that are stored by your browser on your computer or mobile device and which allow re-identification of your computer or mobile device, potentially across numerous websites. These cookies contain no personal data. Some of the cookies we use are deleted again upon expiry of the session, that is, when you close your browser (these are referred to as session cookies). Other cookies remain stored on your device and allow us, or our business partners to recognise your browser during subsequent visits (persistent cookies). Cookies are small text files that are stored by your browser on your computer or mobile device and which allow re-identification of your computer or mobile device, potentially across numerous websites. These cookies contain no personal data. Some of the cookies we use are deleted again upon expiry of the session, that is, when you close your browser (these are referred to as session cookies). Other cookies remain stored on your device and allow us, or our business partners to recognise your browser during subsequent visits (persistent cookies).
22 The use of cookies and similar methods allows us to collect information about users in order to provide simpler and more convenient access to our website or to provide certain services at all. The use of cookies and similar methods allows us to collect information about users in order to provide simpler and more convenient access to our website or to provide certain services at all.
23 We use cookies and similar methods for the following purposes: We use cookies and similar methods for the following purposes:
24 To save your user settings such as language and currency while on our websites and between visits. To save your user settings such as language and currency while on our websites and between visits.
25 To store your login status as a registered user (optional), so you do not have to log in again when returning to the website later. To store your login status as a registered user (optional), so you do not have to log in again when returning to the website later.
26 For the technical assignment of your visit to certain servers to ensure a safe transition between pages and search queries. For the technical assignment of your visit to certain servers to ensure a safe transition between pages and search queries.
27 To monitor the performance of our systems (no user-based evaluation of data). To monitor the performance of our systems (no user-based evaluation of data).
28 Service providers for website analysis, retargeting and conversion tracking also use cookies (see below). Service providers for website analysis, retargeting and conversion tracking also use cookies (see below).
29 If you click a link on our websites that takes you to websites of other providers (for example when making a booking or to buy a ticket), it is possible that these other websites also store cookies on your computer. We have no control over these cookies and the data collected in this way and cannot accept any responsibility in that regard. If you click a link on our websites that takes you to websites of other providers (for example when making a booking or to buy a ticket), it is possible that these other websites also store cookies on your computer. We have no control over these cookies and the data collected in this way and cannot accept any responsibility in that regard.
30 6. Retargeting 6. Retargeting
31 Our website uses what are known as retargeting tags for presentation of interest-related advertising on third-party websites. Our website uses what are known as retargeting tags for presentation of interest-related advertising on third-party websites.
32 A retargeting tag is the name for a JavaScript element that is placed in our website’s source code. If you visit a page on our website that contains a retargeting tag, a provider of online advertising services (“retargeting provider”, e.g. Google, Facebook) places a cookie on your computer and allocates it to the corresponding retargeting target group lists. The retargeting provider uses the cookie to gather data related to your interests (e.g. the pages visited on the GoEuro website or search queries), using pseudonymous identifies. Based on that information, the retargeting provider displays interest-based ads on third party websites. No directly personally identifying data is stored or transmitted, and the usage profiles will not be merged with your personal data. However, the retargeting provider can potentially identify you and track your visits on our website, in particular, if you are a registered user of the retargeting provider (e.g. if you have a Google or Facebook account). A retargeting tag is the name for a JavaScript element that is placed in our website’s source code. If you visit a page on our website that contains a retargeting tag, a provider of online advertising services (“retargeting provider”, e.g. Google, Facebook) places a cookie on your computer and allocates it to the corresponding retargeting target group lists. The retargeting provider uses the cookie to gather data related to your interests (e.g. the pages visited on the GoEuro website or search queries), using pseudonymous identifies. Based on that information, the retargeting provider displays interest-based ads on third party websites. No directly personally identifying data is stored or transmitted, and the usage profiles will not be merged with your personal data. However, the retargeting provider can potentially identify you and track your visits on our website, in particular, if you are a registered user of the retargeting provider (e.g. if you have a Google or Facebook account).
33 We use the following retargeting providers:Provider We use the following retargeting providers:
34 Contact
35 Further information
36 Facebook Retargeting
37 Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA
38 Your IP address and the pages visited on the GoEuro website will be transferred to Facebook. You can find additional information regarding data processing by Facebook and your rights and options with regard to protecting your personal data here:
39 http://de-de.facebook.com/about/privacy/
40 If you want to prevent Facebook from relating the information gathered to your Facebook account, you can disable the retargeting functionality here:
41 https://www.facebook.com/settings/?tab=ads This requires a Facebook account. Facebook is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework
42 Google Remarketing (DoubleClick)
43 Google LLC, 1600 Amphitheater Parkway, Mountainview, California 94043, USA
44 You can deactivate the use of cookies by Google and the retargeting by using “Google Ad Preferences”:
45 http://www.google.com/ads/preferences/
46 You can find additional information about data processing by Google here: https://www.google.com/intl/en/policies/technologies/ads/ and https://policies.google.com/privacy/partners Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework .
47 Quantcast
48 Quantcast Corp., 795 Folsom Street, San Francisco, CA 94107
49 You can deactivate the use of cookies by Quantcast and retargeting by following the steps described at https://www.quantcast.com/opt-out/ You can find additional information about data processing by Quantcast here: https://www.quantcast.com/privacy/
50 Adara
51 Adara Inc, 1070 E Meadow Circle, Palo Alto, 94303, California, USA
52 You will find more information regarding data protection and cookies here: https://adara.com/privacy-promise/
53 Microsoft Bing Ads
54 Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA)
55 You can find additional information about data processing by Microsoft and the use of cookies here: https://privacy.microsoft.com/de-de/privacystatementTo learn more about this type of targeted advertising and your options for preventing it, follow this link: youronlinechoices.com To learn more about this type of targeted advertising and your options for preventing it, follow this link: youronlinechoices.com
56 You can object to usage-based online advertising by all or some providers on the same website. To access the preferences manager, click here: http://www.youronlinechoices.com/de/praferenzmanagement You can object to usage-based online advertising by all or some providers on the same website. To access the preferences manager, click here: http://www.youronlinechoices.com/de/praferenzmanagement
57 You can also prevent data transfer to all retargeting providers by GoEuro at any time by clicking the following link: You can also prevent data transfer to all retargeting providers by GoEuro at any time by clicking the following link:
58 You opted out of tracking for advertising purposes. Click below to change that: You opted out of tracking for advertising purposes. Click below to change that:
59 Allow tracking for advertising purposes Allow tracking for advertising purposes
60 Don't track me for advertising purposes Don't track me for advertising purposes
61 When you click the link we will set a persistent cookie that allows us to recognize and observe your opt-out upon later visits to our website. Please note that it must be re-set when you delete all cookies in your browser. Opt-out cookies prevent tracking when you visit our website with a specific device, browser and domain. To prevent cookies on different devices or browsers, you have to set the opt-out cookie by clicking the opt-out button on all devices/browsers. The same applies if you visit our website under different top level domains (e.g. goeuro.com/goeuro.de). To prevent tracking in the app, please use the app’s opt-out function (see below). When you click the link we will set a persistent cookie that allows us to recognize and observe your opt-out upon later visits to our website. Please note that it must be re-set when you delete all cookies in your browser. Opt-out cookies prevent tracking when you visit our website with a specific device, browser and domain. To prevent cookies on different devices or browsers, you have to set the opt-out cookie by clicking the opt-out button on all devices/browsers. The same applies if you visit our website under different top level domains (e.g. goeuro.com/goeuro.de). To prevent tracking in the app, please use the app’s opt-out function (see below).
62 7. Conversion tracking 7. Conversion tracking
63 We use advertising partners to advertise our offers on third party websites. We also use marketing tools to determine the success of our advertising measures (“conversion tracking”). We intend to show you advertising relevant to your interests, to optimize our website and achieve a fair calculation of advertising costs. We use advertising partners to advertise our offers on third party websites. We also use marketing tools to determine the success of our advertising measures (“conversion tracking”). We intend to show you advertising relevant to your interests, to optimize our website and achieve a fair calculation of advertising costs.
64 To that end our advertising partners use cookies and web beacons (see above) to measure certain parameters related to the success of an advertising campaign, e.g. display of an ad or user clicks. The cookies are not intended to personally identify you. For the lifetime of the cookie the advertising partner can identify your clicks on an ad and your redirection to a certain landing page (e.g. form input, confirmation page, newsletter subscription). Based on this information, the advertising partner generates conversion statistics. These statistics show e.g. the number of users that have clicked on one of our ads. In addition, the statistics show the number of users that have reached a certain target page that has been marked with a “conversion tag” (remarketing tag, see above). The statistics do not include data that allows us to personally identify you. To that end our advertising partners use cookies and web beacons (see above) to measure certain parameters related to the success of an advertising campaign, e.g. display of an ad or user clicks. The cookies are not intended to personally identify you. For the lifetime of the cookie the advertising partner can identify your clicks on an ad and your redirection to a certain landing page (e.g. form input, confirmation page, newsletter subscription). Based on this information, the advertising partner generates conversion statistics. These statistics show e.g. the number of users that have clicked on one of our ads. In addition, the statistics show the number of users that have reached a certain target page that has been marked with a “conversion tag” (remarketing tag, see above). The statistics do not include data that allows us to personally identify you.
65 We do not collect or use personal data in the advertising campaigns ourselves. Our advertising partners only provide us with statistical data, which allows us to identify effective advertising campaigns. We do not receive additional data, in particular no data that would allow us to identify our users. We do not collect or use personal data in the advertising campaigns ourselves. Our advertising partners only provide us with statistical data, which allows us to identify effective advertising campaigns. We do not receive additional data, in particular no data that would allow us to identify our users.
66 Due to the conversion tracking tools your browser automatically connects to the server of the advertising partners. We have no influence on the scope and further use of data collected by the conversion tracking tools of our advertising partners. The advertising partners receive the information that you have visited certain pages on our website or clicked on one of our ads. If you are a registered user of the advertising partner (e.g. if you have a Google or Facebook account), the advertising partner can relate your visits to such account data. Even if you are not a registered user with the advertising partner, or are not logged into your account, the advertising partner may collect and store your IP address. Due to the conversion tracking tools your browser automatically connects to the server of the advertising partners. We have no influence on the scope and further use of data collected by the conversion tracking tools of our advertising partners. The advertising partners receive the information that you have visited certain pages on our website or clicked on one of our ads. If you are a registered user of the advertising partner (e.g. if you have a Google or Facebook account), the advertising partner can relate your visits to such account data. Even if you are not a registered user with the advertising partner, or are not logged into your account, the advertising partner may collect and store your IP address.
67 We use conversion tracking with the following advertising partners:Provider We use conversion tracking with the following advertising partners:
68 Contact
69 Further information
70 Google Adwords
71 Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA
72 You can find additional information about data processing by Google here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html . Alternatively you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org . Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework . You can deactivate the use of cookies by Google and conversion tracking by using “Google Ad Preferences”: http://www.google.com/ads/preferences/ or by deactivating Google cookies in your browser at http://www.google.com/settings/ads/plugin
73 Facebook
74 Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA
75 You can find additional information regarding data processing by Facebook and your rights and options with regard to protecting your personal data here: http://de-de.facebook.com/about/privacy/ If you want to prevent Facebook from relating the information gathered to your Facebook account, you can disable the functionality here: https://www.facebook.com/settings/?tab=ads This requires a Facebook account. Facebook is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework
76 Microsoft Bing Ads
77 Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA)
78 You can find additional information about data processing by Microsoft and the use of cookies here: https://privacy.microsoft.com/de-de/privacystatement
79 Quantcast
80 Quantcast Corp., 795 Folsom Street, San Francisco, CA 94107
81 You can deactivate the use of cookies by Quantcast and retargeting by following the steps described at https://www.quantcast.com/opt-out/ You can find additional information about data processing by Quantcast here: https://www.quantcast.com/privacy/
82 Yandex.Metrica
83 Yandex, Ulitsa Lva Tolstogo 16, Moscow, Russia 119021
84 You can deactivate the use of cookies by YandexMetrica and retargeting by following the steps described at https://yandex.com/support/metrica/general/opt-out.html You can find additional information about data processing by Quantcast here: https://metrica.yandex.com/about/info/gdpr
85 Impact Radius
86 Impact Radius inc. 10E, Figeroa St., Santa Barbara, CA 93101, USA
87 You can find additional information about the data processing by Impact Radius and the use of cookies here: https://impact.com/privacy-policy/
88 Conversant Europe
89 Conversant Europe Ltd. 40 Dukes Place, London EC3A 7NH, UK
90 You can find additional information about the data processing by Conversant Europe and the use of cookies here: https://www.conversantmedia.com/legal/privacy
91 AWIN
92 AWIN AG Eichhornstrasse 3, 10785 Berlin, Germany
93 You can find additional information about the data processing by AWIN and the use of cookies here: https://www.awin.com/gb/legal/privacy-policy
94 Admitad
95 Admitad GmbH 8 Lise-Meitner Strasse, Heilbronn, Germany
96 You can find additional information about the data processing by Admitad and the use of cookies here: https://www.admitad.com/en/privacy/
97 PepperJam
98 PepperJam 935 First Avenue King of Prussia, PA 19406
99 You can find additional information about the data processing by PepperJam and the use of cookies here: https://www.pepperjam.com/legalTo learn more about this type of targeted advertising and your options for preventing it, follow this link: youronlinechoices.com To learn more about this type of targeted advertising and your options for preventing it, follow this link: youronlinechoices.com
100 You can object to usage-based online advertising by all or some providers on the same website. To access the preferences manager, click here: http://www.youronlinechoices.com/de/praferenzmanagement You can object to usage-based online advertising by all or some providers on the same website. To access the preferences manager, click here: http://www.youronlinechoices.com/de/praferenzmanagement
101 You can also prevent data transfer to all conversion tracking providers by GoEuro at any time by clicking the following link: You can also prevent data transfer to all conversion tracking providers by GoEuro at any time by clicking the following link:
102 You opted out of tracking for advertising purposes. Click below to change that: You opted out of tracking for advertising purposes. Click below to change that:
103 Allow tracking for advertising purposes Allow tracking for advertising purposes
104 Don't track me for advertising purposes Don't track me for advertising purposes
105 When you click the link we will set a persistent cookie that allows us to recognize and observe your opt-out upon later visits to our website. Please note that it must be re-set when you delete all cookies in your browser. Opt-out cookies prevent tracking when you visit our website with a specific device, browser and domain. To prevent cookies on different devices or browsers, you have to set the opt-out cookie by clicking the opt-out button on all devices/browsers. The same applies if you visit our website under different top level domains (e.g. goeuro.com/goeuro.de). To prevent tracking in the app, please use the app’s opt-out function (see below). When you click the link we will set a persistent cookie that allows us to recognize and observe your opt-out upon later visits to our website. Please note that it must be re-set when you delete all cookies in your browser. Opt-out cookies prevent tracking when you visit our website with a specific device, browser and domain. To prevent cookies on different devices or browsers, you have to set the opt-out cookie by clicking the opt-out button on all devices/browsers. The same applies if you visit our website under different top level domains (e.g. goeuro.com/goeuro.de). To prevent tracking in the app, please use the app’s opt-out function (see below).
106 8. Web analytics and statistics / Google Analytics 8. Web analytics and statistics / Google Analytics
107 On our websites, we use "Google Analytics", a web analytics service provided by Google LLC. (“Google”). Google uses cookies (see above), which are stored on the user's computer and allow us to analyse the use of our website. The information generated by the cookie about the use, including the user’s current, but truncated IP address are transmitted to a Google server in the USA and stored there. Since we have activated IP anonymization, your IP address will be truncated by Google within a European Union member state or a member state of the European Economic Area before transmission to the USA. Only in exceptional circumstances will the full IP address be transferred and truncated in the USA. Google will use this information on our behalf to evaluate the use of our website, compiling reports on the activities of users of our services, and to provide other services associated with Internet use. In addition, Google may also transfer this information to third parties if required to do so by law or where such third parties process the information on Google's behalf. The IP address sent by your browser to Google Analytics will not be merged with other Google data. On our websites, we use "Google Analytics", a web analytics service provided by Google LLC. (“Google”). Google uses cookies (see above), which are stored on the user's computer and allow us to analyse the use of our website. The information generated by the cookie about the use, including the user’s current, but truncated IP address are transmitted to a Google server in the USA and stored there. Since we have activated IP anonymization, your IP address will be truncated by Google within a European Union member state or a member state of the European Economic Area before transmission to the USA. Only in exceptional circumstances will the full IP address be transferred and truncated in the USA. Google will use this information on our behalf to evaluate the use of our website, compiling reports on the activities of users of our services, and to provide other services associated with Internet use. In addition, Google may also transfer this information to third parties if required to do so by law or where such third parties process the information on Google's behalf. The IP address sent by your browser to Google Analytics will not be merged with other Google data.
108 You can prevent the installation of cookies by changing the settings of your browser. Please note, however, that this may prevent some of our services’ feature from working correctly. Alternatively you can prevent the collection of cookie data and your website usage data (including your IP address) by Google and the processing of such data by Google by downloading and installing a browser plugin available at: http://tools.google.com/dlpage/gaoptout. You can prevent the installation of cookies by changing the settings of your browser. Please note, however, that this may prevent some of our services’ feature from working correctly. Alternatively you can prevent the collection of cookie data and your website usage data (including your IP address) by Google and the processing of such data by Google by downloading and installing a browser plugin available at: http://tools.google.com/dlpage/gaoptout.
109 In addition, you can disable data processing by Google Analytics by clicking on the following link: In addition, you can disable data processing by Google Analytics by clicking on the following link:
110 Deactivate Google Analytics Deactivate Google Analytics
111 This sets an opt-out cookie that prevents the future collection of your data when visiting our website. Please note that it must be reset when you delete all cookies in your browser. This sets an opt-out cookie that prevents the future collection of your data when visiting our website. Please note that it must be reset when you delete all cookies in your browser.
112 This website utilizes Google Analytics with the extension “_anonymizeIP()”. This ensures processing of truncated IP addresses, so that no direct personal identification via IP addresses is possible. This website utilizes Google Analytics with the extension “_anonymizeIP()”. This ensures processing of truncated IP addresses, so that no direct personal identification via IP addresses is possible.
113 Personal data associated with cookies, user identifiers (e.g., User-ID) and advertising identifiers (e.g., DoubleClick cookies, Android’s Advertising ID, Apple’s Identifier for Advertisers) will be deleted automatically after 14 months. Personal data associated with cookies, user identifiers (e.g., User-ID) and advertising identifiers (e.g., DoubleClick cookies, Android’s Advertising ID, Apple’s Identifier for Advertisers) will be deleted automatically after 14 months.
114 Use of Google Analytics is in accordance with the requirements agreed between the German data protection authorities and Google. Please find additional information here: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Usage terms: http://www.google.com/analytics/terms/de.html, Privacy information: http://www.google.com/intl/de/analytics/learn/privacy.html, Privacy policy: http://www.google.de/intl/de/policies/privacy. Use of Google Analytics is in accordance with the requirements agreed between the German data protection authorities and Google. Please find additional information here: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Usage terms: http://www.google.com/analytics/terms/de.html, Privacy information: http://www.google.com/intl/de/analytics/learn/privacy.html, Privacy policy: http://www.google.de/intl/de/policies/privacy.
115 Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework . Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework .
116 9. Social PluginsOur website uses what are referred to as social plugins by the following social media providers:Provider 9. Social PluginsOur website uses what are referred to as social plugins by the following social media providers:
117 Contact
118 Additional information
119 Facebook
120 Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA
121 http://de-de.facebook.com/about/privacy/ Additional information: http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo . Facebook is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework
122 Twitter
123 Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA
124 https://twitter.com/privacy Twitter is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework
125 Google+
126 Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA
127 https://www.google.com/policies/privacy/partners/?hl=de Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-FrameworkWe use the so-called 2-click solution. If you visit our website, no personal data is transferred to the plugin provider. You can recognize the plugin provider by the label or logo on the button. We permit you to communicate directly with the plugin provider via the button. We use the so-called 2-click solution. If you visit our website, no personal data is transferred to the plugin provider. You can recognize the plugin provider by the label or logo on the button. We permit you to communicate directly with the plugin provider via the button.
128 Only if you click the button and activate the plugin, the plugin provider receives the information that you have visited the respective page of our website. In addition, the information mentioned under Sec. 1 above is transferred by your browser to the plugin provider. If you have an account with the plugin provider, and are logged in, the provider may relate your visit to our website and your additional interaction with the social plugin (e.g. clicking on the “Like” button) to your user account (e.g. your Facebook account). Only if you click the button and activate the plugin, the plugin provider receives the information that you have visited the respective page of our website. In addition, the information mentioned under Sec. 1 above is transferred by your browser to the plugin provider. If you have an account with the plugin provider, and are logged in, the provider may relate your visit to our website and your additional interaction with the social plugin (e.g. clicking on the “Like” button) to your user account (e.g. your Facebook account).
129 We have no influence on the data collected and processed by the plugin provider, nor do we know the full extent of the data processing, purposes, retention terms and deletion of data by the plugin provider. Please find additional information regarding data processing by the plugin provider in the privacy policies linked above. These policies also include information regarding your rights and privacy-related configuration options. We have no influence on the data collected and processed by the plugin provider, nor do we know the full extent of the data processing, purposes, retention terms and deletion of data by the plugin provider. Please find additional information regarding data processing by the plugin provider in the privacy policies linked above. These policies also include information regarding your rights and privacy-related configuration options.
130 II. GoEuro app II. GoEuro app
131 The GoEuro app is an alternative way to access offers by GoEuro. The GoEuro app in principle records, processes and utilizes data in the same way as the GoEuro website, for the same purposes and on the same legal basis. The contents of this privacy policy thus apply accordingly. The GoEuro app is an alternative way to access offers by GoEuro. The GoEuro app in principle records, processes and utilizes data in the same way as the GoEuro website, for the same purposes and on the same legal basis. The contents of this privacy policy thus apply accordingly.
132 1. Additional use of app-specific data 1. Additional use of app-specific data
133 When using the app, GoEuro can access additional data relating to the app or your mobile device, e.g. the device name, device manufacturer, model, operating system version, app version or SDK version and the device number (IMEI), advertising identifiers (e.g. Android’s Advertising ID, Apple’s Identifier for Advertisers). If you are using an Android device, the app can also detect what Google services you have subscribed to and can prevent your device from going into standby while the app is running. When using the app, GoEuro can access additional data relating to the app or your mobile device, e.g. the device name, device manufacturer, model, operating system version, app version or SDK version and the device number (IMEI), advertising identifiers (e.g. Android’s Advertising ID, Apple’s Identifier for Advertisers). If you are using an Android device, the app can also detect what Google services you have subscribed to and can prevent your device from going into standby while the app is running.
134 We record your device’s current location to use it for processing your query (filling in your location in the search form). Your position data is transmitted through an encrypted connection. If you use GPS, the app will detect your precise location. However, both Android and iOS apps require you to grant permission first. The data is used to fill in the search form and will not be stored otherwise. We record your device’s current location to use it for processing your query (filling in your location in the search form). Your position data is transmitted through an encrypted connection. If you use GPS, the app will detect your precise location. However, both Android and iOS apps require you to grant permission first. The data is used to fill in the search form and will not be stored otherwise.
135 2. Statistics and analytics 2. Statistics and analytics
136 We use data analytics services to create statistics and analytics regarding the use of the app and our services, and the transition to our partner’s websites or services. In particular, we use the IP address and device identifier of your mobile device for such purposes. In addition, we may use such information to create cross-device, pseudonymous usage profiles (“cross-device-tracking”). You can disable the analytics functionality at any time in the GoEuro app preferences. We use data analytics services to create statistics and analytics regarding the use of the app and our services, and the transition to our partner’s websites or services. In particular, we use the IP address and device identifier of your mobile device for such purposes. In addition, we may use such information to create cross-device, pseudonymous usage profiles (“cross-device-tracking”). You can disable the analytics functionality at any time in the GoEuro app preferences.
137 In our apps, we use "Google Analytics" and “Firebase Analytics” as analytics services provided by Google LLC. (“Google”). Google provides SDKs (software development kits), which are stored on the user's device and allow us to analyse the use of our app. The information generated by the SDKs about the use, including the user’s current, but truncated IP address, are transmitted to a Google server in the USA and stored there. Since we have activated IP anonymization, your IP address will be truncated by Google within a European Union member state or a member state of the European Economic Area before transmission to the USA. Only in exceptional circumstances will the full IP address be transferred and truncated in the USA. Google will use this information on our behalf to evaluate the use of our app, compiling reports on the activities of users of our services and to provide other services associated with Internet use. In addition, Google may also transfer this information to third parties if required to do so by law or where such third parties process the information on Google's behalf. The IP address sent by your app to Google Analytics or Firebase will not be merged with other Google data. In our apps, we use "Google Analytics" and “Firebase Analytics” as analytics services provided by Google LLC. (“Google”). Google provides SDKs (software development kits), which are stored on the user's device and allow us to analyse the use of our app. The information generated by the SDKs about the use, including the user’s current, but truncated IP address, are transmitted to a Google server in the USA and stored there. Since we have activated IP anonymization, your IP address will be truncated by Google within a European Union member state or a member state of the European Economic Area before transmission to the USA. Only in exceptional circumstances will the full IP address be transferred and truncated in the USA. Google will use this information on our behalf to evaluate the use of our app, compiling reports on the activities of users of our services and to provide other services associated with Internet use. In addition, Google may also transfer this information to third parties if required to do so by law or where such third parties process the information on Google's behalf. The IP address sent by your app to Google Analytics or Firebase will not be merged with other Google data.
138 If you are using the app, you can disable data processing by Google Analytics or by Firebase by using the switch at the bottom of this page. If you are using the app, you can disable data processing by Google Analytics or by Firebase by using the switch at the bottom of this page.
139 This app utilizes Google Analytics with the extension “_anonymizeIP()”. This ensures processing of truncated IP addresses, so that no direct personal identification via IP addresses is possible. This app utilizes Google Analytics with the extension “_anonymizeIP()”. This ensures processing of truncated IP addresses, so that no direct personal identification via IP addresses is possible.
140 Please find additional information regarding Google Analytics here: Usage terms: http://www.google.com/analytics/terms/de.html, Privacy information: http://www.google.com/intl/de/analytics/learn/privacy.html, Privacy policy: http://www.google.de/intl/de/policies/privacy. Please find additional information regarding Google Analytics here: Usage terms: http://www.google.com/analytics/terms/de.html, Privacy information: http://www.google.com/intl/de/analytics/learn/privacy.html, Privacy policy: http://www.google.de/intl/de/policies/privacy.
141 Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework . Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework .
142 3. Push messages 3. Push messages
143 If you have configured your mobile device accordingly, the GoEuro app will be able to send you push messages, e.g. to provide updates on GoEuro, status updates, campaigns and other news, or to notify you of new features. Push messages may also include advertising for GoEuro or third party offers (e.g. travel, accommodation). If you have configured your mobile device accordingly, the GoEuro app will be able to send you push messages, e.g. to provide updates on GoEuro, status updates, campaigns and other news, or to notify you of new features. Push messages may also include advertising for GoEuro or third party offers (e.g. travel, accommodation).
144 You can withdraw your consent to receive marketing push messages at any time free of charge e.g. by disabling marketing push messages in the app or deactivating push messages in your operating system preferences. You can withdraw your consent to receive marketing push messages at any time free of charge e.g. by disabling marketing push messages in the app or deactivating push messages in your operating system preferences.
145 We use Braze, 114 Sansome St Suite 1200, San Francisco, CA 9410, to send newsletters and push notifications based on your searches. You can find more information regarding data processing by Braze and your rights and options with regard to protecting your personal data here: https://www.braze.com/privacy/ We use Braze, 114 Sansome St Suite 1200, San Francisco, CA 9410, to send newsletters and push notifications based on your searches. You can find more information regarding data processing by Braze and your rights and options with regard to protecting your personal data here: https://www.braze.com/privacy/
146 4. Retargeting 4. Retargeting
147 You can find more information about retargeting above (Sec. I.6). You can find more information about retargeting above (Sec. I.6).
148 We use the following retargeting and attribution providers: We use the following retargeting and attribution providers:
149 Provider Provider
150 Contact Contact
151 Further information Further information
152 Adjust Adjust
153 adjust Inc. 500 Montgomery Street, Suite A, San Francisco, CA 94111, USA adjust Inc. 500 Montgomery Street, Suite A, San Francisco, CA 94111, USA
154 Your Adjust ID (a unique identifier) and the routes you have searched for will be sent to Adjust (an attribution tool). These are solely used for pseudonymous analytics and are not related to a natural person. You can find additional information regarding data processing by Adjust and your rights and options with regard to protecting your personal data here: https://www.adjust.com/privacy-policy/ Your Adjust ID (a unique identifier) and the routes you have searched for will be sent to Adjust (an attribution tool). These are solely used for pseudonymous analytics and are not related to a natural person. You can find additional information regarding data processing by Adjust and your rights and options with regard to protecting your personal data here: https://www.adjust.com/privacy-policy/
155 Liftoff Mobile, Inc Liftoff Mobile, Inc
156 555 Bryant Street, Suite 133, Palo Alto, CA 94301, USA 555 Bryant Street, Suite 133, Palo Alto, CA 94301, USA
157 Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization). Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization).
158 Criteo SA Criteo SA
159 32,Rue Blanche, 75009 Paris 32,Rue Blanche, 75009 Paris
160 Click Tech Limited (Yeahmobi) Click Tech Limited (Yeahmobi)
161 Room 1907, 19/F, Lee Garden One, 33 Hysan Av, Causeway Bay, Hong Kong Room 1907, 19/F, Lee Garden One, 33 Hysan Av, Causeway Bay, Hong Kong
162 Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization). Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization).
163 Taptica LTD Taptica LTD
164 121 Ha´chashmonaim street, Tel Aviv - Israel 6713328 121 Ha´chashmonaim street, Tel Aviv - Israel 6713328
165 Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization). Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization).
166 Inmobi Pte. Ltd Inmobi Pte. Ltd
167 30 Cecile Street, 19-08 Prudential Tower Singapore, 049712 30 Cecile Street, 19-08 Prudential Tower Singapore, 049712
168 Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization). Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization).
169 AppNext Ltd AppNext Ltd
170 Intershore Chambers, Road Town, Tortola, British Virgin Island Intershore Chambers, Road Town, Tortola, British Virgin Island
171 Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization). Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization).
172 Jampp LTD Jampp LTD
173 Studio 103, 242 Acklam Road, London, UK 110 5 JJ Studio 103, 242 Acklam Road, London, UK 110 5 JJ
174 Processes information in order to display interest-based advertising based on inferred interests or preferences. Also processes information in aggregated form for the purposes of performance and service improvement and fraud prevention. Processes information in order to display interest-based advertising based on inferred interests or preferences. Also processes information in aggregated form for the purposes of performance and service improvement and fraud prevention.
175 TIRBURTINA S.A. /Lemmonet TIRBURTINA S.A. /Lemmonet
176 Avda. Rivera 7043 - Montevideo, Uruguay, 11500 Avda. Rivera 7043 - Montevideo, Uruguay, 11500
177 Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization). Collects anonymous information when you interact with the app for the purpose of optimization of our marketing measures (conversion optimization).
178 Adperio Adperio
179 2000 S. Colorado Blvd Tower 1 Suite 7000, Denver, CO 80222, USA 2000 S. Colorado Blvd Tower 1 Suite 7000, Denver, CO 80222, USA
180 Collects anonymous information when you interact with the app for the purpose of conversion optimization. Collects anonymous information when you interact with the app for the purpose of conversion optimization.
181 Remerge GmbH Remerge GmbH
182 Oranienburger Straße 27, 10117 Berlin Oranienburger Straße 27, 10117 Berlin
183 Processes information in order to display interest-based advertising based on inferred interests or preferences. Also processes information in aggregated form for the purposes of performance and service improvement and fraud prevention. Processes information in order to display interest-based advertising based on inferred interests or preferences. Also processes information in aggregated form for the purposes of performance and service improvement and fraud prevention.
184 Stroeer Mobile Performance GmbH Stroeer Mobile Performance GmbH
185 Erftstraße 19 a, 50672 Cologne Erftstraße 19 a, 50672 Cologne
186 Collects anonymous information when you interact with the app for the purpose of conversion optimization. Collects anonymous information when you interact with the app for the purpose of conversion optimization.
187 Branch Branch
188 1400 Seaport Blvd Building B, 2nd Floor Redwood City, CA 94063 USA 1400 Seaport Blvd Building B, 2nd Floor Redwood City, CA 94063 USA
189 Branch collects your phone number when you interact with the "text me the ticket" feature. This feature will make sure you receive an SMS showing how to download the app with the ticket pre-loaded. This happens on mobile web or on desktop web interfaces. Branch collects your phone number when you interact with the "text me the ticket" feature. This feature will make sure you receive an SMS showing how to download the app with the ticket pre-loaded. This happens on mobile web or on desktop web interfaces.
190 If you are using the app, you can prevent data transfer to all retargeting providers at any time by using the switch at the bottom of this page. If you are using the app, you can prevent data transfer to all retargeting providers at any time by using the switch at the bottom of this page.
191 When clicking the opt-out switch we will disable the SDKs that allow us to recognize you. We will observe your opt-out upon later use of our app. The opt-out switch prevents tracking when you use our app. To prevent tracking or retargeting on the website, you have to set the opt-out cookie by clicking the opt-out button in your browser. When clicking the opt-out switch we will disable the SDKs that allow us to recognize you. We will observe your opt-out upon later use of our app. The opt-out switch prevents tracking when you use our app. To prevent tracking or retargeting on the website, you have to set the opt-out cookie by clicking the opt-out button in your browser.
192 III. Data recipients III. Data recipients
193 1. Data processing by GoEuro Travel GmbH 1. Data processing by GoEuro Travel GmbH
194 GoEuro Corp. employs GoEuro Travel GmbH, Schönhauser Allee 180, 10119 Berlin, Germany as a service provider to, among other things, operate computer systems, handle order processing and perform customer service. GoEuro Corp. employs GoEuro Travel GmbH, Schönhauser Allee 180, 10119 Berlin, Germany as a service provider to, among other things, operate computer systems, handle order processing and perform customer service.
195 GoEuro Travel GmbH is a subsidiary of GoEuro Corp. Your personal data will be forwarded to GoEuro Travel GmbH or collected directly by GoEuro Travel GmbH on behalf of GoEuro Corp. GoEuro Travel GmbH will process your data solely in accordance with this privacy policy and only for the purposes of performing services for GoEuro Corp., in particular for running the GoEuro platform and providing associated services. This privacy information therefore applies to data processing by GoEuro Travel GmbH as well. You can contact GoEuro Travel GmbH’s data protection officer at [email protected] GoEuro Travel GmbH is a subsidiary of GoEuro Corp. Your personal data will be forwarded to GoEuro Travel GmbH or collected directly by GoEuro Travel GmbH on behalf of GoEuro Corp. GoEuro Travel GmbH will process your data solely in accordance with this privacy policy and only for the purposes of performing services for GoEuro Corp., in particular for running the GoEuro platform and providing associated services. This privacy information therefore applies to data processing by GoEuro Travel GmbH as well. You can contact GoEuro Travel GmbH’s data protection officer at [email protected]
196 We contractually oblige GoEuro Travel GmbH to observe the provisions of this privacy information, to process your data for the aforementioned purposes only and to observe all applicable data protection and data security law and regulations. We contractually oblige GoEuro Travel GmbH to observe the provisions of this privacy information, to process your data for the aforementioned purposes only and to observe all applicable data protection and data security law and regulations.
197 2. Data transmission related to bookings 2. Data transmission related to bookings
198 a) Transportation provider a) Transportation provider
199 If you make a booking on our websites, we will transmit any personal data required to the respective transportation provider (e.g. airline, railway or coach operator, hire car company, hotel) so that the transportation provider can process your booking and produce any personalized tickets that may be required. Such a third party will then process your personal data under its own responsibility and in accordance with its own privacy policies. If you make a booking on our websites, we will transmit any personal data required to the respective transportation provider (e.g. airline, railway or coach operator, hire car company, hotel) so that the transportation provider can process your booking and produce any personalized tickets that may be required. Such a third party will then process your personal data under its own responsibility and in accordance with its own privacy policies.
200 Bookings may be handled by our subsidiary GoEuro Voyages SAS. In such cases we transmit the required data to GoEuro Voyages SAS, which processes the data on our behalf and only for the purposes of completing the booking process. Bookings may be handled by our subsidiary GoEuro Voyages SAS. In such cases we transmit the required data to GoEuro Voyages SAS, which processes the data on our behalf and only for the purposes of completing the booking process.
201 Bookings for certain countries (at the moment Russia, Ukraine and Poland) are handled by our partner Amadeus IT Group SA (Salvador de Madariaga 1, Madrid, 28027, Spain) and its affiliated companies. For such purposes we transmit your booking data to Amadeus, which processes the data under its own responsibility according to their data protection policy http://www.amadeus.com/web/amadeus/en_1A-corporate/Amadeus-Home/Amadeus_IT_Group_SA-Legal-notices-2014/1319560218660-Page-AMAD_Detail_PopUp_Ppal?assetid=1319607040997&assettype=DataProtection_C#gds-privacy. Bookings for certain countries (at the moment Russia, Ukraine and Poland) are handled by our partner Amadeus IT Group SA (Salvador de Madariaga 1, Madrid, 28027, Spain) and its affiliated companies. For such purposes we transmit your booking data to Amadeus, which processes the data under its own responsibility according to their data protection policy http://www.amadeus.com/web/amadeus/en_1A-corporate/Amadeus-Home/Amadeus_IT_Group_SA-Legal-notices-2014/1319560218660-Page-AMAD_Detail_PopUp_Ppal?assetid=1319607040997&assettype=DataProtection_C#gds-privacy.
202 This data transfer requires that your explicit consent is given for each booking process, pursuant to Art. 6(1)(a) GDPR. This data transfer requires that your explicit consent is given for each booking process, pursuant to Art. 6(1)(a) GDPR.
203 b) Payment providers b) Payment providers
204 The payment details (credit card information) for bookings made directly on our website are processed by a trusted Internet payment processor, who will transmit your data directly to the relevant credit card company. The payment details (credit card information) for bookings made directly on our website are processed by a trusted Internet payment processor, who will transmit your data directly to the relevant credit card company.
205 In order to ensure that the credit card is used by the legitimate owner and to prevent cases of online fraud, encrypted credit card information is transferred to an external payment security service for auditing purposes. This transfer may also include additional personal data. In order to ensure that the credit card is used by the legitimate owner and to prevent cases of online fraud, encrypted credit card information is transferred to an external payment security service for auditing purposes. This transfer may also include additional personal data.
206 Your credit card data is processed by trusted and reliable Internet payment processors. Your credit card details are encrypted (usually using the SSL protocol) before transmission to the payment processor. Your credit card data will not be disclosed to us by the payment processors. Your credit card data is processed by trusted and reliable Internet payment processors. Your credit card details are encrypted (usually using the SSL protocol) before transmission to the payment processor. Your credit card data will not be disclosed to us by the payment processors.
207 c) Accommodation providers c) Accommodation providers
208 In addition, basic information relating to your query (e.g. destination and travel dates) will be transmitted to the accommodation providers shown in the search window (e.g. booking.com or airbnb), but only if you included the respective accommodation provider in your query by checking a box. You will then see non-binding offers from the provider matching your search query in a new window or tab. This does not entail transmission on our part of any personal data (except for the IP address). In addition, basic information relating to your query (e.g. destination and travel dates) will be transmitted to the accommodation providers shown in the search window (e.g. booking.com or airbnb), but only if you included the respective accommodation provider in your query by checking a box. You will then see non-binding offers from the provider matching your search query in a new window or tab. This does not entail transmission on our part of any personal data (except for the IP address).
209 3. Other service providers 3. Other service providers
210 We may use third party service providers, in particular for technical and business services, tax advisors and legal counsel. This may include hosting providers, including a content delivery network to cache and provide content, statistics and analytics, providers to handle service desk and support data, provision of CRM systems, sending of newsletters/mailings, spam and fraud prevention, IT service and development providers. We may use third party service providers, in particular for technical and business services, tax advisors and legal counsel. This may include hosting providers, including a content delivery network to cache and provide content, statistics and analytics, providers to handle service desk and support data, provision of CRM systems, sending of newsletters/mailings, spam and fraud prevention, IT service and development providers.
211 These service providers receive personal data solely for the performance of their services for us on our behalf. They are contractually obliged not to use personal data for other purposes. These service providers receive personal data solely for the performance of their services for us on our behalf. They are contractually obliged not to use personal data for other purposes.
212 4. Recipients outside of the EU 4. Recipients outside of the EU
213 The data processing mentioned under Sec. I2a, I6-9, II2,3, III2,3 may result in data transmission to recipients outside of the EU. The data transmission is then based on the privacy shield (https://www.privacyshield.gov/welcome) or based on the EC model contracts (http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm). The data processing mentioned under Sec. I2a, I6-9, II2,3, III2,3 may result in data transmission to recipients outside of the EU. The data transmission is then based on the privacy shield (https://www.privacyshield.gov/welcome) or based on the EC model contracts (http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm).
214 Personal information may be transferred to transportation providers located in non-EU countries, in which the travel is scheduled to take place. GoEuro cannot provide any further information on the level of data protection offered in third countries. Neither an adequacy decision in accordance with Art. 45 para. 3 GDPR or appropriate safeguards in accordance with Art 46 GDPR are required for the transfer as it is necessary Personal information may be transferred to transportation providers located in non-EU countries, in which the travel is scheduled to take place. GoEuro cannot provide any further information on the level of data protection offered in third countries. Neither an adequacy decision in accordance with Art. 45 para. 3 GDPR or appropriate safeguards in accordance with Art 46 GDPR are required for the transfer as it is necessary
215 for the performance of a contract between you and GoEuro or the implementation of pre-contractual measures taken at your request (Art. 49(1)(b) GDPR); or for the performance of a contract between you and GoEuro or the implementation of pre-contractual measures taken at your request (Art. 49(1)(b) GDPR); or
216 for the conclusion or performance of a contract concluded in your interest between GoEuro and another natural or legal person (Art. 49(1)(c) GDPR). for the conclusion or performance of a contract concluded in your interest between GoEuro and another natural or legal person (Art. 49(1)(c) GDPR).
217 IV. Purposes and legal basis of data processing IV. Purposes and legal basis of data processing
218 We process your personal data for the following purposes and on the following legal basis: We process your personal data for the following purposes and on the following legal basis:
219 a) Pursuant to Art. 6(1)(b) GDPR to enter into, perform, modify or terminate a contractual relationship with you, in particular: a) Pursuant to Art. 6(1)(b) GDPR to enter into, perform, modify or terminate a contractual relationship with you, in particular:
220 to enable your access to and visit of the website and use of the app, to enable your access to and visit of the website and use of the app,
221 to facilitate your search queries and bookings, to facilitate your search queries and bookings,
222 to perform our contractual obligations, to perform our contractual obligations,
223 to personalize your ticket or booking and to contact you with regards to the booking process or your user account, for example to send you the travel documents, to personalize your ticket or booking and to contact you with regards to the booking process or your user account, for example to send you the travel documents,
224 to facilitate your login on our website or the app (user account functionality), to recognize you as a user and spare you from re-entering your data upon your revisits to our sites. to facilitate your login on our website or the app (user account functionality), to recognize you as a user and spare you from re-entering your data upon your revisits to our sites.
225 b) Pursuant to Art. 6(1)(f) GDPR based on our legitimate interests, b) Pursuant to Art. 6(1)(f) GDPR based on our legitimate interests,
226 to improve our website, apps and services and adapt them to the needs of our users, to improve our website, apps and services and adapt them to the needs of our users,
227 to perform internal quality checks, to perform internal quality checks,
228 to prevent, detect, process and investigate malfunctions, incidents, fraudulent or other illegal activities, or mitigate the risk of occurrence of the aforementioned events, to prevent, detect, process and investigate malfunctions, incidents, fraudulent or other illegal activities, or mitigate the risk of occurrence of the aforementioned events,
229 to ensure network and information security, to ensure network and information security,
230 to prevent fraud, to prevent fraud,
231 to create statistics on access channels, the use of our website and app and the transition to our partner’s websites and services, to create statistics on access channels, the use of our website and app and the transition to our partner’s websites and services,
232 for internal accounting and invoicing purposes with the respective transportation providers, partners and service providers, for internal accounting and invoicing purposes with the respective transportation providers, partners and service providers,
233 to personalize our website and offers, to personalize our website and offers,
234 to display advertisements and special offers that may match your interests (or spare you the display of advertising and special offers which would likely not be of any interest to you), to display advertisements and special offers that may match your interests (or spare you the display of advertising and special offers which would likely not be of any interest to you),
235 for marketing purposes and to optimize our marketing measures, for marketing purposes and to optimize our marketing measures,
236 to enable your interaction with social networks and other users, in order to improve our offer and make it more interesting for our users, to contact you, if requested by you or if necessary to fulfil the contract or permitted by law, to enable your interaction with social networks and other users, in order to improve our offer and make it more interesting for our users, to contact you, if requested by you or if necessary to fulfil the contract or permitted by law,
237 for the purpose of business process outsourcing to affiliated companies, for the purpose of business process outsourcing to affiliated companies,
238 enforcing obligations owed to us, and contractual terms and conditions, enforcing obligations owed to us, and contractual terms and conditions,
239 accounting, risk management and record keeping. accounting, risk management and record keeping.
240 c) Pursuant to Art. 6(1)(a) GDPR based on your consent, c) Pursuant to Art. 6(1)(a) GDPR based on your consent,
241 to send you emails or push messages about GoEuro, status notifications, news, new functionality or offers of GoEuro third parties (e.g. travel, accommodation), to send you emails or push messages about GoEuro, status notifications, news, new functionality or offers of GoEuro third parties (e.g. travel, accommodation),
242 - to transfer data for certain bookings to our partner Amadeus (see above). - to transfer data for certain bookings to our partner Amadeus (see above).
243 d) Pursuant to Art. 6(1)(c) GDPR to comply with legal obligations, e.g. to observe retention periods required by trade or tax law or to comply with obligations to disclose data based on a legally binding court decision or official order. d) Pursuant to Art. 6(1)(c) GDPR to comply with legal obligations, e.g. to observe retention periods required by trade or tax law or to comply with obligations to disclose data based on a legally binding court decision or official order.
244 V. Rights of the data subject, right to lodge complaints, right to object V. Rights of the data subject, right to lodge complaints, right to object
245 In addition to the right to revoke your consent given to us, if applicable, you have the right to request access to (Art. 15 GDPR) and rectification (Art. 16 GDPR) or erasure (Art. 17 GDPR) of personal data or restriction of processing (Art. 18 GDPR), the right to object (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR). In addition to the right to revoke your consent given to us, if applicable, you have the right to request access to (Art. 15 GDPR) and rectification (Art. 16 GDPR) or erasure (Art. 17 GDPR) of personal data or restriction of processing (Art. 18 GDPR), the right to object (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR).
246 You have the right to object to all types of processing described in this privacy information that are based on Art. 6(1)(f) GDPR, based on grounds relating to your particular situation (Art. 21(1) GDPR). You have the right to object to all types of processing described in this privacy information that are based on Art. 6(1)(f) GDPR, based on grounds relating to your particular situation (Art. 21(1) GDPR).
247 To the extent we process your personal data pursuant to Art. 6(1)(f) GDPR for direct marketing purposes, you can object to such processing at any time without giving a particular reason. To the extent we process your personal data pursuant to Art. 6(1)(f) GDPR for direct marketing purposes, you can object to such processing at any time without giving a particular reason.
248 You have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). The competent supervisory authority for GoEuro is: You have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). The competent supervisory authority for GoEuro is:
249 Berliner Beauftragte für Datenschutz und Informationsfreiheit Berliner Beauftragte für Datenschutz und Informationsfreiheit
250 Friedrichstr. 219, 10969 Berlin, Germany Friedrichstr. 219, 10969 Berlin, Germany
251 Fax: +49 (0)30 2155050 Fax: +49 (0)30 2155050
252 E-Mail: [email protected] E-Mail: [email protected]
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