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Typeform (en) - Términos y Condiciones 11-may-2018 | 39,69%
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2 Terms of use Terms of use
3 B B
4 Privacy policy Privacy policy
5 C C
6 Cookies policy Cookies policy
7 D D
8 Payment terms Payment terms
9 E E
10 Report abuse Report abuse
11 OK OK
12 press ENTER press ENTER
13 Choose as many as you like Choose as many as you like
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15 The legal, jargon-filled version The legal, jargon-filled version
16 B B
17 The plain-English version The plain-English version
18 OK OK
19 press ENTER press ENTER
20 Note: You're reading the plain English version, which is not legally binding. Scroll up and click "the legal, jargon-filled version" to read wording we apply legally. Note: You're reading the plain English version, which is not legally binding. Scroll up and click "the legal, jargon-filled version" to read wording we apply legally.
21 We don’t imagine you’re snuggled up with some hot chocolate as you’re reading this in bed. But this stuff is important. So we’ll try to banish the jargon and make it as quick as possible so you can get back to Twilight. We don’t imagine you’re snuggled up with some hot chocolate as you’re reading this in bed. But this stuff is important. So we’ll try to banish the jargon and make it as quick as possible so you can get back to Twilight.
22 Who are you? Who are you?
23 We’re Typeform. Or Typeform S.L., for legal purposes. We’re a Spanish company, and our address is Carrer Bac de Roda, 163, 08018 Barcelona. Our C.I.F. (tax identification code) is B65831836, and we’re registered with the Trade Register of Barcelona. We’re Typeform. Or Typeform S.L., for legal purposes. We’re a Spanish company, and our address is Carrer Bac de Roda, 163, 08018 Barcelona. Our C.I.F. (tax identification code) is B65831836, and we’re registered with the Trade Register of Barcelona.
24 And what can I do with you? And what can I do with you?
25 Create conversational online forms (we call them “typeforms”) and collect data from respondents. Create conversational online forms (we call them “typeforms”) and collect data from respondents.
26 How can I create one of those typeform-thingies? How can I create one of those typeform-thingies?
27 By signing up through our website: www.typeform.com By signing up through our website: www.typeform.com
28 What’s the catch? What’s the catch?
29 It’s free, if that’s what you’re thinking. However, there are some terms and conditions (you’re reading them right now). When you sign up, you’re agreeing to our T&Cs. We might change them—if we do we’ll let you know and you can decide whether to keep using Typeform or not. It’s free, if that’s what you’re thinking. However, there are some terms and conditions (you’re reading them right now). When you sign up, you’re agreeing to our T&Cs. We might change them—if we do we’ll let you know and you can decide whether to keep using Typeform or not.
30 OK, shoot. What are the main terms and conditions? OK, shoot. What are the main terms and conditions?
31 You need to be at least 18 years old. You should have capacity to understand and agree to these T&Cs. You need to be at least 18 years old. You should have capacity to understand and agree to these T&Cs.
32 How does my account work? How does my account work?
33 We’ll need your name, email address, and a password so you can get into your account. Think of this as an “electronic signature”. You’re basically agreeing to our terms, plus our privacy policy. We’ll need your name, email address, and a password so you can get into your account. Think of this as an “electronic signature”. You’re basically agreeing to our terms, plus our privacy policy.
34 You’re responsible for those details so keep ‘em safe. If someone else uses them to get access to your account, let us know and we’ll try to help. You’re responsible for those details so keep ‘em safe. If someone else uses them to get access to your account, let us know and we’ll try to help.
35 Like The Force, your Typeform account can be used for good or evil. Please don’t do an Anakin—use it for good. Like The Force, your Typeform account can be used for good or evil. Please don’t do an Anakin—use it for good.
36 Noted. Anything else? Noted. Anything else?
37 Yep. Please give us true information about yourself when you sign up. Keep it updated. Our PRO and PRO+ accounts cost money, so please keep that payment info accurate and up to date as well. Please don’t impersonate someone else to get access to their account. Save that for Halloween. If we think you’re lying—fibs or whoppers—we might suspend or delete your account. We might not let you back in either :-( Yep. Please give us true information about yourself when you sign up. Keep it updated. Our PRO and PRO+ accounts cost money, so please keep that payment info accurate and up to date as well. Please don’t impersonate someone else to get access to their account. Save that for Halloween. If we think you’re lying—fibs or whoppers—we might suspend or delete your account. We might not let you back in either :-(
38 Hold on—what if someone’s saying they’re me and I’m saying I’m me? Hold on—what if someone’s saying they’re me and I’m saying I’m me?
39 If it’s a PRO account, we’ll give the account to whoever made the most recent payment, unless someone can prove otherwise. If it’s a PRO account, we’ll give the account to whoever made the most recent payment, unless someone can prove otherwise.
40 If it’s a basic account, we’ll give it to whoever signed up for it originally. If it’s a basic account, we’ll give it to whoever signed up for it originally.
41 What about my data? What about my data?
42 We’ll store your Registration Data as set out in our privacy policy. We’ll store your Registration Data as set out in our privacy policy.
43 We’ll use data about what you do in the service to make the service even better. In the case of a basic account, we’ll also share that data with other users of the service. We’ll use data about what you do in the service to make the service even better. In the case of a basic account, we’ll also share that data with other users of the service.
44 What happens when I send typeforms out? What happens when I send typeforms out?
45 You’ll get responses! You’re responsible for making sure that respondents know how we use their data, and for getting consent for the terms of use and privacy policy. You’ll get responses! You’re responsible for making sure that respondents know how we use their data, and for getting consent for the terms of use and privacy policy.
46 Can accounts get deleted? Can accounts get deleted?
47 Yup. You can delete your account. You might be able to access certain parts of the service, but not all of them. We can also delete your account, set limits, or restrict access to the service at any time without giving you a heads up. If your account is deleted, we won’t keep charging you for it. Yup. You can delete your account. You might be able to access certain parts of the service, but not all of them. We can also delete your account, set limits, or restrict access to the service at any time without giving you a heads up. If your account is deleted, we won’t keep charging you for it.
48 Let’s talk cash Let’s talk cash
49 We have the right to ask for fees for our services. You’ll need to pay those fees (plus anything owed), as set out in the specific conditions for the service you choose. We have the right to ask for fees for our services. You’ll need to pay those fees (plus anything owed), as set out in the specific conditions for the service you choose.
50 We might change our pricing at some point. The change could affect you, in which case we’ll tell you. If you pay for a monthly subscription service, you’ll be given at least 6 months with the old pricing. If you pay for a yearly subscription, it will be 1 year at the old pricing from the point the new pricing comes into effect. We might change our pricing at some point. The change could affect you, in which case we’ll tell you. If you pay for a monthly subscription service, you’ll be given at least 6 months with the old pricing. If you pay for a yearly subscription, it will be 1 year at the old pricing from the point the new pricing comes into effect.
51 If you continue to use the service after those changes come into effect, you agree to the new charges. Any fees then paid are not refundable unless affected by something in these terms and conditions, specific conditions, or if required by law. If you continue to use the service after those changes come into effect, you agree to the new charges. Any fees then paid are not refundable unless affected by something in these terms and conditions, specific conditions, or if required by law.
52 And what if I don’t cough up? And what if I don’t cough up?
53 Oh dear. Then we might limit, suspend, or end your service. You might then lose your data. Oh dear. Then we might limit, suspend, or end your service. You might then lose your data.
54 What can I not do? What can I not do?
55 My, you are a feisty one. Here’s what you can’t do: My, you are a feisty one. Here’s what you can’t do:
56 Use any element of our service—including our name, trademark, logo, layout and design— without written consent. Use any element of our service—including our name, trademark, logo, layout and design— without written consent.
57 Access the service in a way not authorized by Typeform (e.g. hacking, or by burrowing under our building like a mole). Access the service in a way not authorized by Typeform (e.g. hacking, or by burrowing under our building like a mole).
58 Access or tamper with non-public areas of the service, our computer systems, or any tech systems belonging to our providers. Access or tamper with non-public areas of the service, our computer systems, or any tech systems belonging to our providers.
59 Avoid, deactivate, or damage any tech measure we put in place to protect the service. That goes for measures put in place by our providers and any other third party, too. Avoid, deactivate, or damage any tech measure we put in place to protect the service. That goes for measures put in place by our providers and any other third party, too.
60 Forge headers or manipulate identifiers to disguise the origin of any content we transmit. That’s naughty. Forge headers or manipulate identifiers to disguise the origin of any content we transmit. That’s naughty.
61 Try to access, search, scrape, download content from, use, upload content to, create new links for, repost, or refer to the service by using something other than the software and/or search agents provided by Typeform. Generally available third party web browsers and search engines? They’re OK. Try to access, search, scrape, download content from, use, upload content to, create new links for, repost, or refer to the service by using something other than the software and/or search agents provided by Typeform. Generally available third party web browsers and search engines? They’re OK.
62 Send spam, ads, email, junk, chain letters, or any other annoying things like that. Send spam, ads, email, junk, chain letters, or any other annoying things like that.
63 Use metadata or hidden text using the service or Typeform’s trademark, logo, or URL without our written say-so. Mess around with other users’ access, a host, or network. This includes sending a virus, overloading, flooding, spamming, or mail-bombing the service. Not nice. Use metadata or hidden text using the service or Typeform’s trademark, logo, or URL without our written say-so. Mess around with other users’ access, a host, or network. This includes sending a virus, overloading, flooding, spamming, or mail-bombing the service. Not nice.
64 Reproduce, duplicate, copy, sell, trade, resell, or exploit for any commercial reason any part of the service (including your own Typeform account) or your access to or use of the service. Reproduce, duplicate, copy, sell, trade, resell, or exploit for any commercial reason any part of the service (including your own Typeform account) or your access to or use of the service.
65 Collect or store any info from other members of the service without their permission. Collect or store any info from other members of the service without their permission.
66 Stalk or harass anyone else. Impersonate or misrepresent your affiliation with any person or entity. Stalk or harass anyone else. Impersonate or misrepresent your affiliation with any person or entity.
67 Break any laws. Break any laws.
68 Let anyone else use your Typeform account. Let anyone else use your Typeform account.
69 Egg on anyone else to break any of these rules. Egg on anyone else to break any of these rules.
70 Reverse engineer any of our protection measures. It might be clever, but you just can’t do it. Reverse engineer any of our protection measures. It might be clever, but you just can’t do it.
71 What about sharing through social media? What about sharing through social media?
72 You can access and post content to social media and third parties from our service. If you do, we may have access to info you make available via social media, or info social media makes available to us. We may also be able to post media on your behalf. You can access and post content to social media and third parties from our service. If you do, we may have access to info you make available via social media, or info social media makes available to us. We may also be able to post media on your behalf.
73 If you want to manage these permissions, check out the privacy settings on your social media account. We’re not in partnership with any social media platform, so we’re not responsible for anything they do. If you want to manage these permissions, check out the privacy settings on your social media account. We’re not in partnership with any social media platform, so we’re not responsible for anything they do.
74 If you share Typeform content on social media through our service, please comply to their terms of use and guidelines. You’ll be responsible for the content shared. If you share Typeform content on social media through our service, please comply to their terms of use and guidelines. You’ll be responsible for the content shared.
75 What’s your privacy policy? What’s your privacy policy?
76 When you give us your information we’ll ask you to read and accept the privacy policy. When you give us your information we’ll ask you to read and accept the privacy policy.
77 Who owns all the stuff on your website? Who owns all the stuff on your website?
78 We do. It’s all protected by Spanish and/or international regulations around intellectual property. That goes for our software, brands, labels, symbols, texts, graphs, drawings, videos, audio, sculptures, handwritten love letters, and toilet stall doodles as well. Please don’t change, copy, reproduce or translate them unless we said you could. We do. It’s all protected by Spanish and/or international regulations around intellectual property. That goes for our software, brands, labels, symbols, texts, graphs, drawings, videos, audio, sculptures, handwritten love letters, and toilet stall doodles as well. Please don’t change, copy, reproduce or translate them unless we said you could.
79 Seriously, don’t. It’s prohibited to use contents of our service without our authorization. See how serious we are? We’re even using words like prohibited and authorization. We may even seek punishment via the relevant law :-O Seriously, don’t. It’s prohibited to use contents of our service without our authorization. See how serious we are? We’re even using words like prohibited and authorization. We may even seek punishment via the relevant law :-O
80 Fair enough. But what about other people’s content? Fair enough. But what about other people’s content?
81 You’ll find that, on our site, we show content provided by others that isn’t owned by Typeform. That content is theirs. If you want to use it, you’ll need to ask them if it’s OK. You’ll find that, on our site, we show content provided by others that isn’t owned by Typeform. That content is theirs. If you want to use it, you’ll need to ask them if it’s OK.
82 And my content? And my content?
83 You’re responsible for your content. We’re not responsible for anything you do with it, including sharing it publicly. You’re responsible for your content. We’re not responsible for anything you do with it, including sharing it publicly.
84 We need to obey the law (obviously) and act on suspicions of phishing or fraud when we find out about them. We might review content created using our services to see it it’s illegal, or if it breaks any of these T&Cs. We can change, block access to, delete, or refuse to display any content if it does. On the other hand, we’re under no obligation to monitor or review any content you submit to us. We need to obey the law (obviously) and act on suspicions of phishing or fraud when we find out about them. We might review content created using our services to see it it’s illegal, or if it breaks any of these T&Cs. We can change, block access to, delete, or refuse to display any content if it does. On the other hand, we’re under no obligation to monitor or review any content you submit to us.
85 I saw a typeform on a third party website. What’s that about? I saw a typeform on a third party website. What’s that about?
86 We do that sometimes. We also publish links to our services on third party sites. We aren’t liable for the content of those sites or platforms. Those pieces of content or links don’t imply that we support, promote, or recommend the linked sites or platforms. We do that sometimes. We also publish links to our services on third party sites. We aren’t liable for the content of those sites or platforms. Those pieces of content or links don’t imply that we support, promote, or recommend the linked sites or platforms.
87 If a third party wants to link its website to ours, they need our permission first. If a third party wants to link its website to ours, they need our permission first.
88 Tell me about warranties.To err is human—and we’re making things a little more human Tell me about warranties.We can’t guarantee that our service will work perfectly all the time. For free users, we’re not liable for any issues that affect you. For paying users, we’re liable to a max amount of 12 months’ worth of fees. Of course, this doesn’t apply if there’s any willful intent, gross negligence, or lack of due diligence from our side.
89 If you’re a consumer (not a Typeform user), these disclaimers don’t apply.
90 You agree to use the service at your own risk. We’ll restrict or end your access to Typeform if you break the law or infringe anyone else’s rights. We’re not responsible for the deletion, mis-delivery, or failure to store/transfer content or personalization settings.
91 . We can’t guarantee the service will be uninterrupted or error-free, that defects will always be corrected, and that the service, its content, and its servers won’t be free from viruses. We will, of course, strive to make sure that’s not the case. Some things we can’t control—like the performance of the internet, other systems, and Bieber's next album. We can’t guarantee the service will be uninterrupted or error-free, that defects will always be corrected, and that the service, its content, and its servers won’t be free from viruses.
92 You agree that your use of our service is at your sole risk. We’re not responsible for the deletion, mis-delivery, or failure to store/transfer content or personalization settings. You agree that we’re not liable for damages for loss of profits, goodwill, use, data, or any other intangible losses resulting from your use of the service and its content. Sometimes descriptions of our service written by people outside the company might not be accurate—that’s outside our control as well.You agree that we’re not liable for damages for loss of profits, goodwill, use, data, or any other intangible losses resulting from your use of the service and its content. If we’ve messed up with wilful intent, gross negligence, or lack of due diligence—that’s on us.
93 What if I spot any funny business? Please report it to our abuse report typeform. We have the right to remove content from the service, but we’re under no obligation to do so. What if I spot any funny business?Please report it to our abuse report typeform. We have the right to remove content from the service, but we’re under no obligation to do so.
94 If anyone’s causing any mischief or mayhem, we might limit, suspend, or delete Typeform accounts and take legal steps if needed. If anyone’s causing any mischief or mayhem, we might limit, suspend, or delete Typeform accounts and take legal steps if needed.
95 Anything about indemnity in dem terms and conditions? Anything about indemnity in dem terms and conditions?
96 You agree to financially protect Typeform from any claim or demand (including attorneys’ fees) from any third party in the event you: You agree to financially protect Typeform from any claim or demand (including attorneys’ fees) from any third party in the event you:
97 - Used the service or content - Used the service or content
98 - Violated this terms of service - Violated this terms of service
99 - Broke the law or suppressed the rights of someone else - Broke the law or suppressed the rights of someone else
100 Whose laws? Whose laws?
101 Spain’s laws. All legal sparring to do with Typeform will go down in the Courts of Barcelona, Spain. They call the shots. Spain’s laws. All legal sparring to do with Typeform will go down in the Courts of Barcelona, Spain. They call the shots.
102 Back Back
103 press ENTER press ENTER
104 Information of the company that manages the services Information of the company that manages the services
105 The services are provided by TYPEFORM S.L. (hereinafter referred to as “ TYPEFORM”), a Spanish company with registered address at Carrer Bac de Roda, 163, 08018 Barcelona, and C.I.F. (tax identification code) B65831836, and registered in the Trade Register of Barcelona, page B-421911, folio 145, volume 43262. The services are provided by TYPEFORM S.L. (hereinafter referred to as “ TYPEFORM”), a Spanish company with registered address at Carrer Bac de Roda, 163, 08018 Barcelona, and C.I.F. (tax identification code) B65831836, and registered in the Trade Register of Barcelona, page B-421911, folio 145, volume 43262.
106 1. ACCESS AND USE OF THE SERVICES 1. ACCESS AND USE OF THE SERVICES
107 1.1. Access to the Services 1.1. Access to the Services
108 1.1.1. These general terms and conditions of use ("General Terms and Conditions of Use ") shall govern the use of the website www.typeform.com and related platform ("Website "), which belongs to TYPEFORM. The purpose is to provide information about the activity of the Company and enable the use of the services offered by TYPEFORM (“Service ” or “Services ”), consisting in the creation of different types of online documents or forms (hereinafter referred to as “typeforms ”) and, where appropriate, the subsequent storage of the same. 1.1.1. These general terms and conditions of use (" General Terms and Conditions of Use") shall govern the use of the website www.typeform.com and related platform (" Website"), which belongs to TYPEFORM. The purpose is to provide information about the activity of the Company and enable the use of the services offered by TYPEFORM (“ Service” or “ Services”), consisting in the creation of different types of online documents or forms (hereinafter referred to as “ typeforms”) and, where appropriate, the subsequent storage of the same.
109 1.2. Agreement to the General Terms and Conditions of Use and, where appropriate, the Specific Conditions 1.2. Agreement to the General Terms and Conditions of Use and, where appropriate, the Specific Conditions
110 1.2.1. By accessing the Services, you, the User, agree to these General Terms and Conditions of Use so please read them carefully before using them. If you do not agree to these General Terms and Conditions of Use, please do not use the Services, the typeforms or its contents. 1.2.1. By accessing the Services, you, the User, agree to these General Terms and Conditions of Use so please read them carefully before using them. If you do not agree to these General Terms and Conditions of Use, please do not use the Services, the typeforms or its contents.
111 1.2.2. Some of the above-mentioned Services may be subject to specific conditions established at any time. From now on, such conditions, or any other specific conditions for the Services offered on the Website at any time, shall be referred to as " Specific Conditions". 1.2.2. Some of the above-mentioned Services may be subject to specific conditions established at any time. From now on, such conditions, or any other specific conditions for the Services offered on the Website at any time, shall be referred to as " Specific Conditions".
112 1.2.3. In addition, TYPEFORM informs the users of the Services that these General Terms and Conditions of Use and the Specific Conditions to the Service can be modified or amended at any time. Therefore, TYPEFORM will provide the User with reasonable prior written notice of any change. If the User does not want to agree to any changes made, the User should stop using that Service, because by continuing to use the Services the User indicate their agreement to be bound by the updated terms. 1.2.3. In addition, TYPEFORM informs the users of the Services that these General Terms and Conditions of Use and the Specific Conditions to the Service can be modified or amended at any time. Therefore, TYPEFORM will provide the User with reasonable prior written notice of any change. If the User does not want to agree to any changes made, the User should stop using that Service, because by continuing to use the Services the User indicate their agreement to be bound by the updated terms.
113 1.3. Services Use. Legal age 1.3. Services Use. Legal age
114 1.3.1. The User declares that he or she is at least eighteen (18) years of age and has sufficient capacity to be bound by these General Terms and Conditions of Use and the Specific Conditions when appropriate. The User also commits to use the Services and the information contained therein properly, and to comply with any given applicable regulation. 1.3.1. The User declares that he or she is at least eighteen (18) years of age and has sufficient capacity to be bound by these General Terms and Conditions of Use and the Specific Conditions when appropriate. The User also commits to use the Services and the information contained therein properly, and to comply with any given applicable regulation.
115 2. TYPEFORM ACCOUNT AND REGISTRATION 2. TYPEFORM ACCOUNT AND REGISTRATION
116 2.1. Registration and use of electronic signature 2.1. Registration and use of electronic signature
117 2.1.1. To access the full functionality of the Service, you must create an account with which your Registration Data (as defined below) or other information will be associated (a “ TYPEFORM Account”). Once the registration form has been filled out, the User must agree to the Privacy Policy and the appropriate Specific Conditions. 2.1.1. To access the full functionality of the Service, you must create an account with which your Registration Data (as defined below) or other information will be associated (a “ TYPEFORM Account”). Once the registration form has been filled out, the User must agree to the Privacy Policy and the appropriate Specific Conditions.
118 2.1.2. The User must activate a username and password in order to fully use and enjoy some of the Services. This identification system shall have the status of electronic signature of the User in every way when dealing with TYPEFORM and the rest of the users of the Services (" Electronic Signature"). 2.1.2. The User must activate a username and password in order to fully use and enjoy some of the Services. This identification system shall have the status of electronic signature of the User in every way when dealing with TYPEFORM and the rest of the users of the Services (" Electronic Signature").
119 2.1.3. The Electronic Signature of each User shall be personal and non-transferable. The User is obliged to inform TYPEFORM of any changes to his or her personal data and is responsible for preventing unauthorized access and/or use of the Electronic Signature by a third party on his or her behalf. In addition, the User shall be solely responsible for the choice, loss, theft or unauthorized use of any code or password, and the consequences derived therefrom. 2.1.3. The Electronic Signature of each User shall be personal and non-transferable. The User is obliged to inform TYPEFORM of any changes to his or her personal data and is responsible for preventing unauthorized access and/or use of the Electronic Signature by a third party on his or her behalf. In addition, the User shall be solely responsible for the choice, loss, theft or unauthorized use of any code or password, and the consequences derived therefrom.
120 2.1.4. In any case, the User shall be responsible for using the Services properly and safekeeping the Electronic Signature and shall refrain from using the Electronic Signature for illicit purposes or for any purpose that violates these General Terms and Conditions of Use or any Specific Conditions. 2.1.4. In any case, the User shall be responsible for using the Services properly and safekeeping the Electronic Signature and shall refrain from using the Electronic Signature for illicit purposes or for any purpose that violates these General Terms and Conditions of Use or any Specific Conditions.
121 2.2. Creating an Account 2.2. Creating an Account
122 2.2.1. By creating a TYPEFORM Account, you agree to: (i) provide true, accurate, current, and complete information about yourself, as prompted by the Service’s registration form (the “ Registration Data”); (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete; (iii) provide, if applicable, a valid payment method for paying any fees associated with the Service; (iv) use only the TYPEFORM Account you created to access the Service; (v) not allow your TYPEFORM Account to be used by anyone else to access the Service; and (vi) not use the name of another person with the intent to impersonate that person or in a way that otherwise causes confusion as to the origin of your account. 2.2.1. By creating a TYPEFORM Account, you agree to: (i) provide true, accurate, current, and complete information about yourself, as prompted by the Service’s registration form (the “ Registration Data”); (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete; (iii) provide, if applicable, a valid payment method for paying any fees associated with the Service; (iv) use only the TYPEFORM Account you created to access the Service; (v) not allow your TYPEFORM Account to be used by anyone else to access the Service; and (vi) not use the name of another person with the intent to impersonate that person or in a way that otherwise causes confusion as to the origin of your account.
123 2.2.2. If you provide any information that is untrue, inaccurate, not current or incomplete, or that impersonates another person, including organizations or entities, or if TYPEFORM has reasonable grounds to suspect that the information you provide is untrue, inaccurate, not current or incomplete, or impersonates another person, TYPEFORM may suspend or terminate your TYPEFORM Account and refuse to allow you to use the Service at any time. All Registration Data will be stored and used in accordance with the TYPEFORM Privacy Policy. 2.2.2. If you provide any information that is untrue, inaccurate, not current or incomplete, or that impersonates another person, including organizations or entities, or if TYPEFORM has reasonable grounds to suspect that the information you provide is untrue, inaccurate, not current or incomplete, or impersonates another person, TYPEFORM may suspend or terminate your TYPEFORM Account and refuse to allow you to use the Service at any time. All Registration Data will be stored and used in accordance with the TYPEFORM Privacy Policy.
124 2.2.3. You hereby consent to the use of your activities on the Service by TYPEFORM to optimize the availability and presentation of Content to you. In the case of a BASIC account, you also hereby consent to share such activities with other users of the Service. 2.2.3. You hereby consent to the use of your activities on the Service by TYPEFORM to optimize the availability and presentation of Content to you. In the case of a BASIC account, you also hereby consent to share such activities with other users of the Service.
125 2.3. Account contested by 2 or more parties 2.3. Account contested by 2 or more parties
126 2.3.1. In the case of an account being contested by 2 or more parties, TYPEFORM will determine whom to grant ownership of the account to in the following way: 2.3.1. In the case of an account being contested by 2 or more parties, TYPEFORM will determine whom to grant ownership of the account to in the following way:
127 a) Ownership of a PRO account: the ownership of a PRO account will be granted to whichever party made the most recent payment in the account, unless proven otherwise. a) Ownership of a PRO account: the ownership of a PRO account will be granted to whichever party made the most recent payment in the account, unless proven otherwise.
128 b) Ownership of a BASIC account: the ownership of a BASIC account will be granted to whichever party originally signed up for the account, unless proven otherwise. b) Ownership of a BASIC account: the ownership of a BASIC account will be granted to whichever party originally signed up for the account, unless proven otherwise.
129 2.4. User responsibility in connection with Respondents 2.4. User responsibility in connection with Respondents
130 2.4.1. The User is the person who creates and conducts typeforms online, and the Respondent is the person who answers those typeforms. To such extent, the User is responsible (1) for informing and notifying the Respondents of any typeforms that are created by User through the Services about how TYPEFORM may use the Respondents’ typeform responses and personal data as described in the Terms of Use and Privacy Policy; and (2) for obtaining the consent by Respondents’ for the Terms of Use and Privacy Policy. 2.4.1. The User is the person who creates and conducts typeforms online, and the Respondent is the person who answers those typeforms. To such extent, the User is responsible (1) for informing and notifying the Respondents of any typeforms that are created by User through the Services about how TYPEFORM may use the Respondents’ typeform responses and personal data as described in the Terms of Use and Privacy Policy; and (2) for obtaining the consent by Respondents’ for the Terms of Use and Privacy Policy.
131 2.5. Termination of your TYPEFORM Account 2.5. Termination of your TYPEFORM Account
132 2.5.1. You may terminate your TYPEFORM Account at any time by using the account termination option If you terminate your TYPEFORM Account you may still be able to access certain portions of the Service, but you will not have access to certain features and Content that are available to TYPEFORM Account holders. 2.5.1. You may terminate your TYPEFORM Account at any time by using the account termination option If you terminate your TYPEFORM Account you may still be able to access certain portions of the Service, but you will not have access to certain features and Content that are available to TYPEFORM Account holders.
133 2.5.2. We may also terminate your TYPEFORM Account, or impose limits on or restrict access to parts or all of the Service at any time, without notice or liability. In the event that your TYPEFORM Account is terminated, we will cease charging you any fees. 2.5.2. We may also terminate your TYPEFORM Account, or impose limits on or restrict access to parts or all of the Service at any time, without notice or liability. In the event that your TYPEFORM Account is terminated, we will cease charging you any fees.
134 3. FEES AND PAYMENTS 3. FEES AND PAYMENTS
135 3.1. Fees for Services 3.1. Fees for Services
136 3.1.1. TYPEFORM reserves at any time the right to require payment of fees for certain or all Services. You shall pay all applicable fees (including any overage fees), as described on the Specific Conditions in connection with such Services selected by you. TYPEFORM reserves the right to change its price list and to institute new charges at any time upon notice to you (i.e. on the website and/or by email) provided that, for Services billed on a subscription basis, monthly paying users will be given at least 6 months at the old pricing, and yearly paying users will be given at least 1 year at the old pricing from the point at which the new pricing comes into effect. 3.1.1. TYPEFORM reserves at any time the right to require payment of fees for certain or all Services. You shall pay all applicable fees (including any overage fees), as described on the Specific Conditions in connection with such Services selected by you. TYPEFORM reserves the right to change its price list and to institute new charges at any time upon notice to you (i.e. on the website and/or by email) provided that, for Services billed on a subscription basis, monthly paying users will be given at least 6 months at the old pricing, and yearly paying users will be given at least 1 year at the old pricing from the point at which the new pricing comes into effect.
137 3.1.2. By continuing to use or access the Services after such changes come into effect, you agree to be bound by the new or increased charges. Any fees paid hereunder are non-refundable, except as provided in these General Terms and Conditions of Use, in the Specific Conditions or when required by law. 3.1.2. By continuing to use or access the Services after such changes come into effect, you agree to be bound by the new or increased charges. Any fees paid hereunder are non-refundable, except as provided in these General Terms and Conditions of Use, in the Specific Conditions or when required by law.
138 3.2. Failure to pay fees 3.2. Failure to pay fees
139 3.2.1. Failure to pay fees (including any overage fees) when due may result in the applicable Service being limited, suspended, or terminated (subject to applicable legal requirements), which may result in a loss of your data associated with that Service. 3.2.1. Failure to pay fees (including any overage fees) when due may result in the applicable Service being limited, suspended, or terminated (subject to applicable legal requirements), which may result in a loss of your data associated with that Service.
140 4. PROHIBITED USER CONDUCT 4. PROHIBITED USER CONDUCT
141 4.1. Prohibited activities While using the Service, you agree not to engage in any of the following prohibited activities: 4.1. Prohibited activities While using the Service, you agree not to engage in any of the following prohibited activities:
142 a) Use, display, mirror, or frame the Service, any individual element within the Service, the TYPEFORM name, trademark, logo or other proprietary information, or the layout and design of any portion of the Service, without TYPEFORM’s express written consent. a) Use, display, mirror, or frame the Service, any individual element within the Service, the TYPEFORM name, trademark, logo or other proprietary information, or the layout and design of any portion of the Service, without TYPEFORM’s express written consent.
143 b) Access the Service by any means other than through interfaces provided by TYPEFORM and as otherwise expressly authorized under these Terms of Service. b) Access the Service by any means other than through interfaces provided by TYPEFORM and as otherwise expressly authorized under these Terms of Service.
144 c) Access, tamper with, or use non-public areas of the Service, our computer systems, or the technical delivery systems of our providers. c) Access, tamper with, or use non-public areas of the Service, our computer systems, or the technical delivery systems of our providers.
145 d) Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by TYPEFORM or any of our providers or any other third party (including another user) to protect the Service. d) Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by TYPEFORM or any of our providers or any other third party (including another user) to protect the Service.
146 e) Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service. e) Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service.
147 f) Attempt to access or search the Service or scrape or download Content from the Service, or otherwise use, upload content to, or create new links, reposts, or referrals in the Service through the use of any engine, software, tool, agent, device or mechanism (including automated scripts, spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by TYPEFORM or other generally available third party web browsers or search engines. f) Attempt to access or search the Service or scrape or download Content from the Service, or otherwise use, upload content to, or create new links, reposts, or referrals in the Service through the use of any engine, software, tool, agent, device or mechanism (including automated scripts, spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by TYPEFORM or other generally available third party web browsers or search engines.
148 g) Send any unsolicited or unauthorized spam, advertising messages, promotional materials, email, junk mail, chain letters or other form of solicitation. g) Send any unsolicited or unauthorized spam, advertising messages, promotional materials, email, junk mail, chain letters or other form of solicitation.
149 h) Use any meta tags or other hidden text or metadata utilizing the Service or a TYPEFORM trademark, logo, or URL without TYPEFORM’s express written consent. h) Use any meta tags or other hidden text or metadata utilizing the Service or a TYPEFORM trademark, logo, or URL without TYPEFORM’s express written consent.
150 i) Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Service. i) Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Service.
151 j) Reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purpose any portion of the Service (including your TYPEFORM Account) or your access to or use of the Service. j) Reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purpose any portion of the Service (including your TYPEFORM Account) or your access to or use of the Service.
152 k) Collect or store any personally identifiable information from other members of the Service without their express permission. k) Collect or store any personally identifiable information from other persons of the Service without their express permission.
153 l) Stalk or otherwise harass another person or entity. l) Stalk or otherwise harass another person or entity.
154 m) Impersonate or misrepresent your affiliation with any person or entity. m) Impersonate or misrepresent your affiliation with any person or entity.
155 n) Violate any applicable law or regulation. n) Violate any applicable law or regulation.
156 o) Without limiting any other provision of these Terms of Service, allow any other person or entity to use your TYPEFORM Account. o) Without limiting any other provision of these Terms of Service, allow any other person or entity to use your TYPEFORM Account.
157 p) Encourage or enable any other individual to do any of the activities prohibited in these Terms of Service. p) Encourage or enable any other individual to do any of the activities prohibited in these Terms of Service.
158 4.2. No reverse engineering In particular, you agree that you will not, for any reason whatsoever, reverse engineer, decompile, disassemble, or otherwise tamper with any security components, usage rules or other protection measures applicable to the Typeforms, Services or Contents. 4.2. No reverse engineering In particular, you agree that you will not, for any reason whatsoever, reverse engineer, decompile, disassemble, or otherwise tamper with any security components, usage rules or other protection measures applicable to the Typeforms, Services or Contents.
159 5. SOCIAL MEDIA AND THIRD PARTY PLATFORMS 5. SOCIAL MEDIA AND THIRD PARTY PLATFORMS
160 5.1. Sharing through Social Media and third parties platforms 5.1. Sharing through Social Media and third parties platforms
161 5.1.1. The Service may include functionality that allows you to access and post content to Social Media and third parties platforms regarding your activities on the Service. If you choose to use this functionality, TYPEFORM may: 5.1.1. The Service may include functionality that allows you to access and post content to Social Media and third parties platforms regarding your activities on the Service. If you choose to use this functionality, TYPEFORM may:
162 (i) have access to certain information that you make available through the applicable Social Media or third parties platforms and that the applicable Social Media or third party platform has made available to TYPEFORM; or (ii) post status messages, notes, photos, videos and other materials to the applicable Social Media or third party platform on your behalf. (i) have access to certain information that you make available through the applicable Social Media or third parties platforms and that the applicable Social Media or third party platform has made available to TYPEFORM; or (ii) post status messages, notes, photos, videos and other materials to the applicable Social Media or third party platform on your behalf.
163 5.1.2. By connecting your TYPEFORM Account with your account on a Social Media or third party platform, you grant us permission to access and use the information that you make available through the applicable Social Media or third party platform and that the applicable Social Media or third party platform has made available to TYPEFORM, in accordance with the privacy or other settings that are applicable to your Social Media or third party platform account. For more information on how you can manage the information provided to TYPEFORM by the applicable Social Media or third party platform, please review the privacy settings applicable to your Social Media or third party platform account. 5.1.2. By connecting your TYPEFORM Account with your account on a Social Media or third party platform, you grant us permission to access and use the information that you make available through the applicable Social Media or third party platform and that the applicable Social Media or third party platform has made available to TYPEFORM, in accordance with the privacy or other settings that are applicable to your Social Media or third party platform account. For more information on how you can manage the information provided to TYPEFORM by the applicable Social Media or third party platform, please review the privacy settings applicable to your Social Media or third party platform account.
164 5.1.3. Social Media or third parties platforms are not partners or representatives of TYPEFORM and TYPEFORM is not responsible for the acts or omissions of any Social Media or third party platform in connection with your account with the applicable Social Media or third party platform. 5.1.3. Social Media or third parties platforms are not partners or representatives of TYPEFORM and TYPEFORM is not responsible for the acts or omissions of any Social Media or third party platform in connection with your account with the applicable Social Media or third party platform.
165 5.2. Compliance with Social Media or third party platform Policies 5.2. Compliance with Social Media or third party platform Policies
166 5.2.1. In the event that you share or post content to a Social Media or third party platform through the Service, you agree to comply with all terms of use, policies and guidelines established by the applicable Social Media or third party platform with regard to the content you post. You also agree to be solely responsible and liable for any claims arising as a result of sharing or posting any content to any Social Media or third party platform. 5.2.1. In the event that you share or post content to a Social Media or third party platform through the Service, you agree to comply with all terms of use, policies and guidelines established by the applicable Social Media or third party platform with regard to the content you post. You also agree to be solely responsible and liable for any claims arising as a result of sharing or posting any content to any Social Media or third party platform.
167 6. PRIVACY POLICY 6. PRIVACY POLICY
168 6.1. When the User provides personal data to TYPEFORM, either during registration, navigation, when using the Services, making inquiries, requests or simulations through the Website, the Privacy Policy shall apply, which must be previously accepted by the User. 6.1. When the User provides personal data to TYPEFORM, either during registration, navigation, when using the Services, making inquiries, requests or simulations through the Website, the Privacy Policy shall apply, which must be previously read and accepted by the User.
169 7. INDUSTRIAL AND INTELLECTUAL PROPERTY 7. INDUSTRIAL AND INTELLECTUAL PROPERTY
170 7.1. All Website contents other than User Content (including but not limited to databases, images, photographs, patents, utility and industrial models) are the property of TYPEFORM or its content providers, in which case those contents have been licensed to TYPEFORM, and they are protected by Spanish or international regulations governing industrial and intellectual property. The compilation (that is, the collection, design, sorting and assembling) of the contents of the Website is exclusively owned by TYPEFORM and is protected by the applicable laws governing industrial and intellectual property. 7.1. All Website contents other than User Content (including but not limited to databases, images, photographs, patents, utility and industrial models) are the property of TYPEFORM or its content providers, in which case those contents have been licensed to TYPEFORM, and they are protected by Spanish or international regulations governing industrial and intellectual property. The compilation (that is, the collection, design, sorting and assembling) of the contents of the Website is exclusively owned by TYPEFORM and is protected by the applicable laws governing industrial and intellectual property.
171 7.2. All the software utilized for the use and development of the Services is the property of TYPEFORM or its software providers, and is protected by the laws governing industrial and intellectual property. 7.2. All the software utilized for the use and development of the Services is the property of TYPEFORM or its software providers, and is protected by the laws governing industrial and intellectual property.
172 7.3. All brands, labels, distinguishing symbols or logos that appear on the Services are the property of TYPEFORM and are duly registered or in the process of registration. The names of other products, services and companies that appear in this document or in the Services may be brands or other distinguishing symbols registered by each of their rightful owners. 7.3. All brands, labels, distinguishing symbols or logos that appear on the Services are the property of TYPEFORM and are duly registered or in the process of registration. The names of other products, services and companies that appear in this document or in the Services may be brands or other distinguishing symbols registered by each of their rightful owners.
173 7.4. All texts, graphs, drawings, videos or audio supports are the property of TYPEFORM or its content providers, and they cannot be modified, copied, changed, reproduced, adapted or translated by the User or a third party without the express authorization of the owners of such contents. 7.4. All texts, graphs, drawings, videos or audio supports are the property of TYPEFORM or its content providers, and they cannot be modified, copied, changed, reproduced, adapted or translated by the User or a third party without the express authorization of the owners of such contents.
174 7.5. The fact that TYPEFORM makes available to the users the information, databases, images, photographs, patents, utility and industrial models, drawings, graphs, text files, audio files, video files and software owned by TYPEFORM or its content providers that appear in the Services, does not mean, in any case, the assignment of their ownership or any right of exploitation in favour of the User, other than the rightful use of the Services consistent with its purpose. 7.5. The fact that TYPEFORM makes available to the users the information, databases, images, photographs, patents, utility and industrial models, drawings, graphs, text files, audio files, video files and software owned by TYPEFORM or its content providers that appear in the Services, does not mean, in any case, the assignment of their ownership or any right of exploitation in favour of the User, other than the rightful use of the Services consistent with its purpose.
175 7.6. It is strictly prohibited to use the contents of the Services without the authorization of TYPEFORM. This prohibition includes the exploitation, reproduction, publishing, transformation, distribution, transmission by any means, subsequent publication, exhibition and public communication, or representation of such contents in whole or in part. The occurrence of any of these shall constitute a breach of TYPEFORM’s intellectual property rights, and shall be punished according to applicable laws. 7.6. It is strictly prohibited to use the contents of the Services without the authorization of TYPEFORM. This prohibition includes the exploitation, reproduction, publishing, transformation, distribution, transmission by any means, subsequent publication, exhibition and public communication, or representation of such contents in whole or in part. The occurrence of any of these shall constitute a breach of TYPEFORM’s intellectual property rights, and shall be punished according to applicable laws.
176 8. USERS CONTENT 8. USERS CONTENT
177 8.1. The User accepts that the Services may display content provided by others that is not owned by TYPEFORM. Such content is the sole responsibility of the entity that makes this content available. Correspondingly, you are responsible for your own content and you must ensure that you have all the rights and permissions needed to use that Content in connection with the Services. TYPEFORM is not responsible for any actions you take with respect to your Content, including sharing it publicly. Please do not use content from the Services unless you have first obtained the permission of its owner, or are otherwise authorized by law to do so. 8.1. The User accepts that the Services may display content provided by others that is not owned by TYPEFORM. Such content is the sole responsibility of the entity that makes this content available. Correspondingly, you are responsible for your own content and you must ensure that you have all the rights and permissions needed to use that Content in connection with the Services. TYPEFORM is not responsible for any actions you take with respect to your Content, including sharing it publicly. Please do not use content from the Services unless you have first obtained the permission of its owner, or are otherwise authorized by law to do so.
178 8.2. The User acknowledge that, in order to ensure compliance with legal obligations, prevent phishing or fraud or when unlawful content is reported to us, TYPEFORM may be required to review certain content submitted to the Services to determine whether it is illegal or whether it violates these Terms and Conditions of Use. TYPEFORM reserves the right to modify, prevent access to, delete, or refuse to display content that we believe violates the law or these Terms and Conditions of Use or any Specific Condition. However, the User accepts that TYPEFORM has no obligation to monitor or review any content submitted to the Services. 8.2. The User acknowledge that, in order to ensure compliance with legal obligations, prevent phishing or fraud or when unlawful content is reported to us, TYPEFORM may be required to review certain content submitted to the Services to determine whether it is illegal or whether it violates these Terms and Conditions of Use. TYPEFORM reserves the right to modify, prevent access to, delete, or refuse to display content that we believe violates the law or these Terms and Conditions of Use or any Specific Condition. However, the User accepts that TYPEFORM has no obligation to monitor or review any content submitted to the Services.
179 9. LINKS TO THIRD PARTIES 9. LINKS TO THIRD PARTIES
180 9.1. TYPEFORM may, when applicable, embed Typeforms on third-party web pages or platforms, and publish links in its Services to internet websites maintained by third parties. TYPEFORM assumes no liability derived from the connection to or the contents of hyperlinks to third party websites or platforms, nor does their existence imply that TYPEFORM supports, promotes, guarantees or recommends the linked websites or platforms. 9.1. TYPEFORM may, when applicable, embed Typeforms on third-party web pages or platforms, and publish links in its Services to internet websites maintained by third parties. TYPEFORM assumes no liability derived from the connection to or the contents of hyperlinks to third party websites or platforms, nor does their existence imply that TYPEFORM supports, promotes, guarantees or recommends the linked websites or platforms.
181 9.2. Likewise, any third party who wishes to link its website to the Website must obtain the express written consent of TYPEFORM. In any case, TYPEFORM does not assume any liability derived from the connection to or the contents of third parties’ hyperlinked websites to the Website. 9.2. Likewise, any third party who wishes to link its website to the Website must obtain the express written consent of TYPEFORM. In any case, TYPEFORM does not assume any liability derived from the connection to or the contents of third parties’ hyperlinked websites to the Website.
182 10. DISCLAIMER OF WARRANTIES 10. DISCLAIMER OF WARRANTIES
183 10.1. THE SERVICE AND THE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TYPEFORM AND ITS PARENTS, SUBSIDIARIES, PARTNERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, AND ALL OWNERS OF THE CONTENT (COLLECTIVELY, THE “ TYPEFORM PARTIES”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE TYPEFORM PARTIES DO NOT WARRANT THAT USE OF THE SERVICE OR THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS IN THE SERVICE OR THE CONTENT WILL BE CORRECTED, THAT THE SERVICE OR CONTENT OR THE SERVERS THAT MAKE THE SERVICE AND THE CONTENT AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DESCRIPTIONS OF THE SERVICE OR THE CONTENT ARE ACCURATE, RELIABLE, CURRENT OR COMPLETE. 10.1. T
184 10.2. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SERVICE OR ANY FEATURE OR PART THEREOF AT ANY TIME. THE TYPEFORM PARTIES ASSUME NO RESPONSIBILITY FOR THE DELETION, MIS-DELIVERY, OR FAILURE TO STORE OR TRANSFER ANY CONTENT OR PERSONALIZATION SETTINGS.
185 11. LIMITATION OF LIABILITY
186 11.1. YOU UNDERSTAND AND AGREE THAT THE TYPEFORM PARTIES WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF A TYPEFORM PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM YOUR USE OR ACCESS OF, OR INABILITY TO USE OR ACCESS, THE SERVICE OR THE CONTENT he following disclaimers apply to our Services:
187 10.1.1. Free Users: in consideration of the free-of-charge nature of our services, and to the full extent permissible by applicable law, Typeform and it’s parents, subsidiaries, partners, affiliates, officers, directors, employees, agents, partners, licensors, and all owners of the content (collectively, the “Typeform parties”) disclaim all warranties, express or implied, including, but not limited to, the implied warranties of merchantability, and fitness for a particular purpose. This disclaimer shall not apply in case of wilful intent, gross negligence or lack of due diligence by Typeform parties.
188 10.1.2. Paying Users: Typeform parties’ liability in connection to the services shall be limited to a total maximum amount equivalent to fees paid to Typeform in the last 12 months. This disclaimer shall not apply in case of willful intent, gross negligence or lack of due diligence by Typeform parties.
189 10.1.3. Consumers: If you are a consumer, none of the disclaimers in this section 10.1 nor any of the limitations in section 11 shall apply to you.
190 10.2. You expressly agree that your use of the service is at your own risk. We reserve the right to restrict or terminate your access to the service or any feature or part thereof at any time if your use of the service breaches any law, or breaches and/or damages any third party or any third party’s rights. Typeform assumes no responsibility for the deletion, mis-delivery, or failure to store or transfer any content or personalization settings if such events are due to causes outside of the reasonable control of Typeform.
191 10.3 User acknowledges that use of the services relies on features which are not under the reasonable control of Typeform, such as the correct performance of the internet, telecommunication networks, or other systems which are alien to Typeform. In consideration of this, the Typeform parties do not warrant that (i) use of the service or the content will be uninterrupted or error-free, since interruptions or errores may be caused by communication resources which escape Typeform’s control; ii) that defects in the service or the content will be corrected, when such defects are caused by third parties; (iii) that the service or contents will be free of viruses or other harmful components, since they might be caused by reasons beyond Typeform parties’ reasonable control; or (iv) that any descriptions of the service or the content are accurate, reliable, current or complete, if not directly provided by typeform or not directly obtained from sources under Typeform’s direct control.
192 11. LIMITATION OF LIABILITY
193 . 11.1. You understand and agree that the Typeform parties will not be liable to you for any indirect, incidental, special, consequential or exemplary damages, including, but not limited to: damages for loss of profits, goodwill, use, data or other intangible losses (even if a Typeform party has been advised of the possibility of such damages), resulting from your use or access of, or inability to use or access, the service or the content. This limitation shall not apply in cases of wilful intent, gross negligence or lack of due diligence by Typeform parties.
194 12. SUSPENSION OF ACCESS 12. SUSPENSION OF ACCESS
195 12.1. Please report problems and policy violations to us by linking to our Abuse report typeform. We reserve the right, but have no obligation, to remove any Content from the Service at any time in our discretion. 12.1. Please report problems and policy violations to us by linking to our Abuse report typeform. We reserve the right, but have no obligation, to remove any Content from the Service at any time in our discretion.
196 12.2. In addition, without limiting other remedies, we may, in our sole discretion, limit, suspend, or terminate the Service and TYPEFORM Accounts, prohibit access to the Service or the Content, and take technical and legal steps to keep users from using the Service or the Content, if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies (for example, and without limitation, circumventing temporary or permanent suspensions or harassing our employees or other users). 12.2. In addition, without limiting other remedies, we may, in our sole discretion, limit, suspend, or terminate the Service and TYPEFORM Accounts, prohibit access to the Service or the Content, and take technical and legal steps to keep users from using the Service or the Content, if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies (for example, and without limitation, circumventing temporary or permanent suspensions or harassing our employees or other users).
197 13. INDEMNITY 13. INDEMNITY
198 13.1. You agree to indemnify and hold the TYPEFORM Parties harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of (A) your use of the Service or the Content; (B) your violation of these Terms of Service; or (C) your violation of any law or your violation or infringement of any rights of another party. 13.1. You agree to indemnify and hold the TYPEFORM Parties harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of (A) your use of the Service or the Content; (B) your violation of these Terms of Service; or (C) your violation of any law or your violation or infringement of any rights of another party.
199 14. APPLICABLE LAW AND JURISDICTION 14. APPLICABLE LAW AND JURISDICTION
200 14.1. The access to and use of the Services shall be governed and construed in accordance with Spanish law. 14.1. The access to and use of the Services shall be governed and construed in accordance with Spanish law.
201 14.2. Any dispute that may arise from or in connection to TYPEFORM and the Services users shall be settled in the Courts of Barcelona, Spain. To this end, the parties expressly renounce their own jurisdiction and submit to the jurisdiction of the Courts of Barcelona, Spain. 14.2. Any dispute that may arise from or in connection to TYPEFORM and the Services users shall be settled in the Courts of Barcelona, Spain. To this end, the parties expressly renounce their own jurisdiction and submit to the jurisdiction of the Courts of Barcelona, Spain.
202 Back Back
203 press ENTER press ENTER
204 Choose as many as you like Choose as many as you like
205 A A
206 The legal, jargon-filled version The legal, jargon-filled version
207 B B
208 The plain English version The plain English version
209 OK OK
210 press ENTER press ENTER
211 YOUR PRIVACY IS IMPORTANT TO US YOUR PRIVACY IS IMPORTANT TO US
212 1. PARTIES 1. PARTIES
213 1.1. This Privacy Policy describes how TYPEFORM, SL. ( TYPEFORM”, “ we”, or “ us”) collects, uses, stores, shares, and protects your information in connection with services offered by TYPEFORM including, but not limited to, services provided at or using the domain TYPEFORM.com (the “ Site”); tools or applications including, but not limited to, mobile and other software applications related to the Site (the “ Applications”); and images, text, playlists, metadata, and other material available through the Service (the “ Content”) (collectively, the “ Service”). 1.1. This Privacy Policy describes how TYPEFORM, SL. ( TYPEFORM”, “we”, or “us”) collects, uses, stores, shares and protects your information in connection with services offered by TYPEFORM as a data controller and/or processor including, but not limited to, services provided at or using the domain TYPEFORM.com (the “Site”); tools or applications including, but not limited to, mobile and other software applications related to the Site (the “Applications”); and images, text, playlists, metadata, and other material available through the Service (the “Content”) (collectively, the “Service”).
214 1.2. This Privacy Policy applies when you ( you”, “ User” or “ Respondent”) access, visit or use any portion of the Service. For the purposes of this Privacy Policy, a “User” is a person who creates typeforms, and a “Respondent” is a person who answers those typeforms. 1.2. This Privacy Policy applies when you ( you”, “User” or “Respondent”) access, visit or use any portion of the Service. For the purposes of this Privacy Policy, a “User” is a person who creates and distributes typeforms online (data controller of Respondents data and data subject for your own data, as direct client of TYPEFORM), and a “Respondent” is a person who answers those typeforms (data subject of user).
215 1.3. This Privacy Policy is part of, and is governed by, the terms and conditions set forth in the TYPEFORM Terms of Use. 1.3. This Privacy Policy is part of, and is governed by, the terms and conditions set forth in the TYPEFORM Terms of Use.
216 2. AGREEMENT TO TERMS OF PRIVACY POLICY 2. AGREEMENT TO TERMS OF PRIVACY POLICY
217 2.1. Any Service provided by TYPEFORM is purely voluntary. You are not required to provide any personal information to us unless you choose to access features of the Service that require such information. If you do not agree with the terms of this policy or TYPEFORM’s Terms of Use related to the Service, then please do not provide us with personal information, exit the Applications immediately, and discontinue using the Service. 2.1. Any Service provided by TYPEFORM is purely voluntary. You are not required to provide any personal information to us unless you choose to access features of the Service that require such information. If you do not agree with the terms of this policy or TYPEFORM’s Terms of Use related to the Service, then please do not provide us with personal information, exit the Applications immediately, and refrain from using the Service.
218 2.2. Accordingly, by creating a TYPEFORM Account (as defined in the Terms of Use), or by otherwise accessing, visiting or using the Service, you expressly consent to our collection, use, disclosure, and retention of your information as described in this Privacy Policy and in the TYPEFORM Terms of Use. 2.2. Accordingly, by creating a TYPEFORM Account (as defined in the Terms of Use), or by otherwise accessing, visiting or using the Service, you expressly consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy and in the TYPEFORM Terms of Use.
219 3. CHANGES TO THE PRIVACY POLICY 3. CHANGES TO THE PRIVACY POLICY
220 3.1. We may amend this Privacy Policy from time to time. You may be required to accept the amended Privacy Policy upon logging in to your TYPEFORM Account in order to keep using the Service. Alternatively, we may post any material changes to this Privacy Policy on the Site with a notice advising of the changes in advance of the effective date of the changes. We may also notify you of material changes to this Privacy Policy, before the effective date of the changes by sending an email or in another conspicuous manner to give you a reasonable notice period. If you do not agree to the new Privacy Policy, you may terminate using the Service within the applicable thirty (30) day period and you will not be bound by the new terms. Otherwise, the new terms will take effect after thirty (30) days. 3.1. We may amend this Privacy Policy from time to time. You may be required to accept the amended Privacy Policy upon logging in to your TYPEFORM Account in order to keep using the Service. Alternatively, we may post any material changes to this Privacy Policy on the Site with a notice advising of the changes in advance of the effective date of the changes. We may also notify you of material changes to this Privacy Policy, before the effective date of the changes, by sending an email or in another conspicuous manner reasonably designed to notify you. If you do not agree to the new Privacy Policy, you may terminate using the Service within the applicable thirty (30) day period and you will not be bound by the new terms. Otherwise, the new terms will take effect after thirty (30) days.
221 4. RIGHTS TO ACCESS, RECTIFY, CANCEL, AND OBJECT 4. RIGHTS TO ACCESS, RECTIF
222 4.1. You have the right to access, rectify, cancel ICATION OR ERASURE, RESTRICTION AND OBJECTION, OF PROCESSING
223 , and object to the processing of your personal data by directing any such requests to TYPEFORM, S.L. (with Tax Identification Number B-63003883) to the address Bac de Roda 163, 08018 Barcelona, Spain, as stated in the applicable privacy laws. In order to make things easier for you, and without prejudice to the legal requirements TYPEFORM must comply with under the laws, TYPEFORM allows you to exercise the above-mentioned rights by linking to our Privacy Report of Typeform. 4.1. You have the right to access, rectification, opposition, erasure (“right to be forgotten”), and right to restriction of processing of your personal data by directing any such requests to TYPEFORM, S.L. (with Tax Identification Number B-63003883) registered at address Bac de Roda 163, 08018 Barcelona, Spain, as stated in the Help Centre articles. In order to make things easier for you, and without prejudice to the legal requirements TYPEFORM must comply with under the laws, TYPEFORM allows you to exercise the above-mentioned rights by opening a support ticket via the Help Centre. Send a request via https://www.typeform.com/help/ . Click the Contact Support link at the bottom of any article.
224 5. PERSONAL INFORMATION ABOUT USERS AND RESPONDENTS 5. PERSONAL INFORMATION ABOUT USERS AND RESPONDENTS
225 TYPEFORM is used by typeform “Users” and by typeform “Respondents”. The information we receive from Users and Respondents and how we handle it differs, as set out below. TYPEFORM is used by typeform “Users” and by typeform “Respondents”. The information we receive from Users and Respondents and how we handle it differs, as set out below.
226 5.1. TYPEFORM USERS 5.1. TYPEFORM USERS
227 As a User, we collect information relating to you and your use of our Services from a variety of sources: As a User, we collect information relating to you and your use of our Services from a variety of sources:
228 (i) Information we collect directly from the User (i) Information we collect directly from the User
229 a) Registration information: information you provide to us when you register for an account. a) Registration information: information you provide to us when you register for an account.
230 b) “My Account” settings: you can view and edit various preferences and personal details on “My Account” settings. For example, your default language, Typeform name, and Typeform URL. b) “My Account” settings: you can view and edit various preferences and personal details on “My Account” settings. For example, your default language, registered email, non-transactional communication preferences, Account name and Typeform URL.
231 c) Typeform data. We store your typeform data (questions and responses) for you. c) Typeform data: We store your typeform data (questions and responses) for you.
232 d) Plan+Billing info: we store information about your Plan. If you are subscribed to a PRO account, we require you to provide your billing details. d) Plan + Billing info: we store information about your Plan. If you subscribe to a paid plan, we require you to provide your billing details.
233 e) Other data you want to share: We may collect your personal information or data if you submit it to us in other contexts. For example, if you provide us with a testimonial, or when running a contest with TYPEFORM. e) Other data you want to share: We may collect your personal information or data if you submit it to us in other contexts. For example, if you provide us with a testimonial, or when running a contest with TYPEFORM.
234 (ii) Information we collect about the User indirectly or passively when interacting with us (ii) Information we collect about the User indirectly or passively when interacting with us
235 a) Usage data: TYPEFORM collects usage data about the User whenever he/she interacts with our services. a) Usage data: TYPEFORM collects usage data about Users whenever they interact with our services, including information they have elected to make publicly available.
236 b) Device and application data: TYPEFORM collects data from the device and application the User uses to access our services, such as the IP address and browser type. We may also infer the geographic location based on the User IP address. b) Device and application data: TYPEFORM collects data from the device and application the User uses to access our services, such as the IP address and browser type. We may also infer the geographic location based on the User IP address.
237 c) Referral data: if the User arrives at a TYPEFORM website from an external source (such as a link on another website or in an email), we record information about the source that referred the User to us. c) Referral data: if the User arrives at a TYPEFORM website from an external source (such as a link on another website or in an email), we record information about the source that referred the User to us.
238 d) Information from third parties: TYPEFORM may collect User personal information or data from third parties if the User gives permission to those third parties to share such information with us. d) Information from third parties: TYPEFORM may collect User personal information or data from third parties if the User gives permission to those third parties to share such information with
239 e) Information from cookies and page tags: TYPEFORM uses third party tracking services that employ cookies and page tags (also known as web beacons or web bugs) to collect aggregated and anonymized data about visitors to our websites. This data may include usage and User statistics.
240 5.2. TYPEFORM RESPONDENTS
241 As a Respondent, when you respond to typeforms hosted by TYPEFORM, we collect, on behalf and upon instructions of the typeform’s Users, information relating to you and your use of our services from a variety of sources:
242 (i) Information we collect directly from the Respondent: typeform responses
243 We collect and store the typeform’s responses from Respondents. The typeform User is responsible for that data and manages it. The typeform User is usually the same person that invited the Respondent to take the typeform and sometimes they have their own privacy policy.
244 When responding to a typeform you may provide personal information or data. Please note that TYPEFORM is not responsible for the content of that typeform, so if you have any questions about a typeform you are taking, please contact the typeform User directly.
245 (ii) Information we collect about the Respondent from other sources
246 a) Usage data: TYPEFORM collects usage data about the Respondent whenever he/she interacts with our services.
247 b) Device and application data: TYPEFORM collects data from the device and application the Respondent uses to access our services, such as, among others, the IP address, browser type and operating system. We may also infer the geographic location based on the Respondent IP address.
248 c) Referral data: TYPEFORM records information about the source that referred the Respondent to a typeform (i.e. a link on a website or in an email).
249 d) Information from cookies and page tags: TYPEFORM uses third party tracking services that employ cookies and page tags (also known as web beacons or web bugs) to collect aggregated and anonymized data about visitors to our websites. This data may include usage and User statistics.
250 e) Email address: TYPEFORM records the email address if the User provides it to us in order to send the Respondent a typeform invitation email. The Respondent may opt out of receiving email invitations to complete typeforms that are sent by Users via TYPEFORM.
251 6. PURPOSES OF THE USE AND SHARING INFORMATION
252 6.1. We use the information we collect from you to perform the services requested in connection with the “TYPEFORM Account” selected for the purposes described in the Terms of Use.
253 6.2. We also use your information to review, investigate, and analyze how to improve the services provided. We may also collect and analyze your data to monitor, maintain and improve our services and features.
254 6.3. We internally perform statistical and other analysis on information we collect (including usage data, device data, referral data, question and response data, and information from page tags) to analyze and measure user behavior and trends, to understand how people use our services, and to monitor, troubleshoot, and improve our services, including to help us evaluate or devise new features.
255 6.4. We may use your information for internal purposes designed to keep our services secure and operational, such as testing purposes, troubleshooting, to prevent abusive activity (i.e. fraud, spam, phishing activities), and for service improvement, research, and development purposes.
256 6.5. As described in the Terms of Use, if you connect your TYPEFORM Account with your account on a Social Media or third party platform, we may use the information that you make available through the applicable Social Media or third party platform and that the applicable Social Media or third party platform has made available to TYPEFORM, in accordance with the privacy or other settings that are applicable to your Social Media or third party platform account.
257 6.6. Likewise, we collect your personal data for the purposes of answering your questions and provide you TYPEFORM tips and news regarding typeforms by any means, including email and similar means of electronic communication. In order to customize such information and commercial communications as much as possible, TYPEFORM may use statistical techniques that allow the creation of user profiles and data segmentation.
258 If you do not wish to receive such information and commercial communications, regardless of the form of communication used, please inform us of your decision free of charge through the above-mentioned means to exercise your rights, and in any case, by means of the box that follows. Your agreement to receive information can be revoked at any time, but such revocation shall not be retroactively applicable.
259 If you do not wish to receive the above-mentioned information and commercial communications, let us know by contacting us using the “Contact Us” link on our Help Center: https://www.typeform.com/help/
260 6.7. We do not sell your typeform data to third parties without your permission. We share your information with our service providers who help us to provide our services to you, in which case those third parties are required to comply with our privacy policy and any other adequate technical and organizational measures. We contractually bind these service providers to keep your information confidential and to use it only for the purpose of providing their services and pursuant to the applicable privacy legislation in the EU. The Service is based in Spain. If you are located outside Spain and choose to use the Service or provide your information to us, please note that your information may be transferred, processed, and stored by our service providers in other EU countries and the United States. Privacy laws of the European Union and/or the United States may not be as protective as those in your jurisdiction. Your agreement to the terms of this Privacy Policy followed by your submission of information in connection with the Service represents your agreement to this practice. If you do not want your information transferred to or processed or stored in the EU or in the United States, you should not use the Service.
261 6.8. Your data is not disclosed to any third party except
262 (i) for providing the services you requested and for which TYPEFORM collaborates with third parties,
263 (ii) when we have your permission,
264 (iii) when it is required by a competent authority in the exercise of its duties (for example in order to investigate, prevent, or take action regarding illegal activities), or
265 (iv) as otherwise required by law.
266 6.9. We do not use your typeform data other than as described in this Privacy Policy and the Terms of Use.
267 6.10. If ownership of all or substantially all of our business changes, or we undertake a corporate reorganization (including a merger or consolidation), or any other action or transfer between TYPEFORM entities, you expressly consent to TYPEFORM transferring your information to the new owner or successor entity so that we can continue providing our services. If required, TYPEFORM will notify the applicable data protection agency in each jurisdiction of such a transfer in accordance with the notification procedures under applicable data protection laws.
268 7. COOKIES
269 7.1. A cookie is a small string of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity throughout the TYPEFORM Service and that information helps us to understand your preferences and improve your experience.
270 7.2. For a detailed description of the types of cookies we use and on how you can control the use of cookies, please see our Cookie Policy.
271 8. CANCELING YOUR ACCOUNT, OPTING OUT OF EMAIL, AND MODIFYING PERSONAL INFORMATION
272 8.1. You may cancel your account and you may opt out of receiving any emails from TYPEFORM at any time by contacting our Help Center page . Deleting your account will cause all the typeforms data in the account to be permanently deleted from our systems within a reasonable time period, as permitted by law and will disable your access to any other services that require a TYPEFORM account. We will respond to any such request, and any appropriate request to access, correct, update or delete your personal information within the time period specified by law (if applicable) or without excessive delay. We will promptly fulfill requests to delete personal data unless the request is not technically feasible or such data is required to be retained by law (in which case we will block access to such data, if required by law).
273 8.2. You may modify your personal information by logging in and visiting your settings on the “ My Account” page and “ Plan + Billing” page, following the instructions provided, or going to our “ Contact Us” page.
274 8.3. We encourage you to promptly update your personal information when it changes. Information concerning your past behavior with the Service may be retained by TYPEFORM as long as necessary for the purposes set out below.
275 9. RETENTION OF YOUR INFORMATION
276 9.1. We retain information for active TYPEFORM Accounts as long as it is necessary and relevant for our operations. In addition, we may retain information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce the TYPEFORM Terms of Service, and take other actions permitted by law. The information we retain about you will be handled in accordance with this Privacy Policy.
277 10. HOW TO CONTACT US
278 10.1. Please also feel free to contact us at the “ Contact Us” page if you have any questions about this Privacy Policy.
279 Back
280 press ENTER
281 Note: You're reading the plain English version, which is not legally binding. Scroll up and click "the legal, jargon-filled version" to read wording we'd apply legally.
282 We don’t imagine you’re snuggled up with some hot chocolate as you’re reading this in bed. But this stuff is important. So we’ll try to banish the jargon to make it as quick as possible so you can get back to Stranger Things.
283 Who are you and what is this?
284 We’re Typeform. Or Typeform S.L., for legal purposes. This is our privacy policy, and it describes how we collect, use, store, share, and protect your information if you use our services. This applies when you access, visit, or use any part of the service. A “user” (we prefer human but that gets confusing) is someone who creates typeforms, and a “respondent” someone who answers those typeforms.
285 This privacy policy is linked to another piece of riveting reading material—our terms of use.
286 Oh yeah? And what if I don’t agree to your terms?
287 That’s OK. We won’t ask you for any information unless you want to access parts of our service that require such info. If you don’t agree with this policy or our terms of use, please don’t give us your personal information. Simple.
288 When you create a Typeform account or otherwise access the service, you’re consenting to the collection, use, disclosure, and retention of your info as described in this policy and the terms of use.
289 OK, but what if you change the policy?
290 We might change this policy from time to time. We may ask you to accept the changes when you log in to your Typeform account to continue using the service. Or, we may post notice of the changes on our website before they come into effect. We might even send you an email—all in good time. If you don’t agree to the new policy, you can end the service within a 30 day period, without the new terms applying to you.
291 Can I access, alter, cancel, or object to the processing of my personal data?
292 Yes. Send your request to TYPEFORM, S.L. (quoting tax ID number B-63003883) to this address: Bac de Roda, 163, 08018 Barcelona Spain
293 What data do you collect from me?
294 - Your account registration information.
295 - Your settings from the “My Account” section of the application (e.g. your default language, Typeform name, and Typeform URL).
296 - Your typeform data (questions and responses).
297 - Your plan and billing info. If you have a PRO account, you’ll need to provide billing details.
298 - Other stuff you want to share. For example, you might provide us with a testimonial (a nice one, we hope).
299 Anything else?
300 - Usage data whenever you interact with our services.
301 - The device you use to access our services and related data, including the IP address and browser type. We may see your geographic location based on the IP address.
302 - If you come to our website from an external source (like a link from another website or in an email), we keep information about that source.
303 - We might collect data from third parties, but only if you give those parties permission to share it with us.
304 - We use third party tracking services that use cookies and page tags (aka web beacons or web bugs). We do this to collect aggregated and anonymized data about our website visitors. The data might include usage and user stats.
305 I’m a typeform respondent, not a user. What data do you collect from me?
306 - Your responses. The typeform user (usually the person who invites you to respond) is then responsible for that data. They might have their own privacy policy. Your responses might include personal data. Typeform isn’t responsible for the content of individual typeforms
307 —if you have any questions regarding this please contact the user directly.
308 - Your usage data whenever you interact with our services.
309 - The device your use to access our services, including the IP address, browser type, and operating system. We may see your geographic location based on the IP address.
310 - If you come to our website from an external source (like a link from another website or in an email) we keep information about that source.
311 - We use third party tracking services that use cookies and page tags (aka web beacons or web bugs). We do this to collect aggregated and anonymized data about our website visitors. The data might include usage and user stats.
312 - We record your email address if the user gives it to us to send you a typeform invitation email. You can opt out of getting email invitations sent via Typeform others or the data is extracted from publicly accessible sources.
313 For example, TYPEFORM may share minimal service data with a select third-party for data enrichment purposes, provided that User has given prior permission to those third parties to share such information with other parties (i.e. TYPEFORM may share Users’ email addresses with a third party to obtain some information like company name etc) or it comes from publicly accessible sources like social media profiles. Enriching data allows us to analyse a deeper subset of data from which we may present personalized content. Prior to sharing data with any data enrichment vendor, TYPEFORM signs the corresponding Data Protection Agreement with the vendor to ensure that the data is adequately protected, that it has been lawfully obtained by vendors enabling TYPEFORM to use such data in connection with the Services, and to ensure vendors adopt adequate security controls.
314 e) Information from cookies and page tags: TYPEFORM uses third party tracking services that employ cookies and page tags (also known as web beacons or web bugs) to collect aggregated and anonymized data about visitors to our websites. This data may include usage and User statistics. You can obtain full information about our cookie policy here
315 5.2 TYPEFORM RESPONDENTS
316 As a Respondent, when you respond to typeforms hosted by TYPEFORM, we collect, on behalf and upon instructions of Typeform’s Users, information relating to you and your use of our services from a variety of sources:
317 (i) Information we collect directly from the Respondent: typeform responses
318 We collect and store the typeforms responses from Respondents. The Typeform User is responsible for that data and manages it. The Typeform User is usually the same person that invited the Respondent to take the typeform and sometimes they have their own privacy policy.
319 When responding to a typeform you may provide personal information or data. Please note that TYPEFORM is not responsible for the content of that typeform, so if you have any questions about a typeform you are taking, please contact the Typeform User directly.
320 (ii) Information we collect about the Respondent from other sources on behalf of TYPEFORM’s Users
321 a) Usage data: on behalf of TYPEFORM Users, TYPEFORM collects usage data about Respondents whenever they interact with our services.
322 b) Device and application data: on behalf of TYPEFORM Users, TYPEFORM collects data from the device and application the Respondent uses to access our services, such as, among other, the IP address, browser type and operating system. We may also infer the geographic location based on the Respondent IP address.
323 c) Referral data: on behalf of TYPEFORM Users, TYPEFORM records information about the source that referred the Respondent to a typeform (i.e. a link on a website or in an email).
324 d) Information from cookies and page tags: TYPEFORM uses third party tracking services that employ cookies and page tags (also known as web beacons or web bugs) to collect aggregated and anonymized data about visitors to our websites. This data may include usage and User statistics. You can obtain full information about our cookie policy as described in Section 7 below
325 e) Email address: TYPEFORM records the email address if the User/Respondent provides it to us in order to send the Respondent a typeform notification email.
326 (iii) TYPEFORM’S obligations as data processor when processing Respondents’ data on behalf of Users
327 When TYPEFORM is processing Respondents’ Data on behalf of Users, the User who creates the typeform is the Data Controller in relation with the data of Respondents using such typeform, and TYPEFORM is the Data Processor of such Respondents data (hereinafter, User shall be referred to as the “Data Controller” and TYPEFORM as the “Data Processor”).
328 For the processing of Respondents’ data on behalf of the Data Controller, the Data Processor undertakes to fulfil the following obligations:
329 a) To treat the personal data only to carry out the provision of the contracted Services, in accordance with the instructions given in writing, at any time, by the Data Controller (unless there is a legal rule that requires complementary processing, in such a case, the Data Processor will inform the Data Controller of that legal requirement prior to the processing, unless the Law prohibits it on public interest grounds).
330 b) To maintain the duty of secrecy with respect to the personal data to which the Data Processor has access, even after the termination of the contractual relationship, and to ensure that their employees have committed in writing to maintain the confidentiality of the personal data processed.
331 c) To ensure, taking into account the available technology, the costs of implementation, and the nature, scope, context and purposes of the processing, as well as the risks of varying probability and severity for the rights and freedoms of natural persons, that they will apply adequate technical and organizational measures to ensure a level of security appropriate to the risk, including, where appropriate, among other things:
332 -The pseudonymisation and encryption of personal data;
333 -The ability of ensuring the continued confidentiality, integrity, availability and resilience of the systems and services ;
334 -The ability of restoring the availability and access to personal data quickly in the event of a physical or technical incident;
335 -A process of regular verification, evaluation and assessment of the effectiveness of the technical and organizational measures in order to ensure the safety of the processing.
336 When evaluating the adequacy of the security level, special account shall be taken of the risks presented by the data processing, in particular as a consequence of the destruction, loss or accidental or unlawful alteration of the personal data transmitted, stored or otherwise processed, or the communication or unauthorized access to such data.
337 In the event that the implementation of specific and concrete security measures is needed, those measures will be added to this Agreement by means of an Annex.
338 d) To keep under their control and custody the personal data to which they have access in relation with the provision of the Service, and to not disclose them, neither transfer or otherwise communicate them, not even for their preservation, to persons unrelated with the provision of the Service covered by this Agreement.
339 However, the Data Controller may authorize, expressly and in writing, the Data Processor to use another data processor (hereinafter, the “Subcontractor”), whose identification data (full company name and fiscal identification number) and subcontracted services must be communicated to the Data Controller, prior to the provision of the service, at least with one (1) month in advance. The Data Processor will also inform the Data Controller of any change envisaged in the incorporation or substitution of the Subcontractors, giving thus to the Data Controller the opportunity to object such changes.
340 In case of making use of the power recognized in the previous paragraph, the Data Processor is obliged to transfer and communicate to the Subcontractor the whole obligations that for the Data Processor derive from this Agreement and, in particular, the provision of enough guarantees that he will apply appropriate technical and organizational measures, so that the processing complies with the applicable regulations.
341 In any case, access to the data made by natural persons who render their services to the Data Processor, acting within the organizational framework of the latter by virtue of a commercial and non-labour relationship, is authorized. In addition, access to the data is granted to companies and professionals that the Data Processor has hired in their internal organizational framework in order to provide general or maintenance services (computer services, consulting, audits, etc.), as long as such tasks have not been arranged by the Data Processor with the purpose of subcontracting with a third party all or part of the Services provided to the Data Controller.
342 e) To delete or return to the Data Controller, at their choice, all personal data to which they have had access in order to provide the Service. Likewise, the Data Processor undertakes to delete the existing copies, unless there is a legal rule that requires the preservation of the personal data. However, employees and other personnel working for the Data Processor are entitled to access Users and Respondents data as required to carry out their obligations under the terms of their contract.
343 f) To notify the Data Controller, without undue delay, of any personal data security breaches of which he is aware, giving support to the Data Controller in the notification to the Spanish Data Protection Agency or other competent Control Authority and, if applicable, to the interested parties of the security breaches that occur, as well as to provide support, when necessary, in the carrying-out of privacy impact assessments and in the prior consultation to the Spanish Data Protection Agency, where appropriate, as well as to assist the Data Controller so they can fulfil the obligation of responding the requests to exercise certain rights.
344 g) To bring, in writing, a record of all categories of processing activities performed on behalf of the Data Controller.
345 h) To cooperate with the Spanish Data Protection Agency or with other Control Authority, at its request, in the fulfilment of its power.
346 i) To make available to the Data Controller the whole information necessary to demonstrate the fulfilment of the obligations established under this Agreement, as well as to allow and contribute to the performance of audits, including inspections, by the Data Controller or by a third party authorized by them.
347 If the Data Processor or any of his Subcontractors violates this Agreement or any regulation when determining the purposes and means of the processing, they shall be held responsible for such processing. Furthermore, if such Subcontractors are based in countries which do not have a legislation on data protection which is equivalent to the EU legislation (“Third Countries”), Data Processor shall establish all safeguards required by the EU legislation in order to comply with all obligations arising from transfers of data to Third Countries, and shall promptly inform Data Controller about such safeguards if so requested.
348 6. PURPOSES AND LEGITIMATE BASIS OF THE USE AND SHARING INFORMATION
349 PURPOSES OF PROCESSING
350 6.1. We use the information we collect from you to perform the services requested in connection with the “TYPEFORM Account” selected for the purposes described in the Terms of Use.
351 6.2. We also use your information to review, investigate and analyze how to improve the services provided. We may also collect and analyze your data to monitor, maintain and improve our services and features.
352 6.3. We may internally perform statistical and other analysis on information we collect (technical and meta data) to analyze and measure user behavior and trends, to understand how people use our services, in order to. Improve and optimize our performance of such services, and to monitor, troubleshoot and improve our services, including to help us evaluate or devise new features.
353 6.4. We may use your information for internal purposes designed to keep our services secure and operational, such as testing purposes, troubleshooting, to prevent abusive activity (i.e. fraud, spam, phishing activities), and for service improvement, research and development purposes.
354 6.5. As described in the Terms of Use, if you connect your TYPEFORM Account with your account on a Social Media or third party platform, we may use the information that you make available through the applicable Social Media or third party platform and that the applicable Social Media or third party platform has made available to TYPEFORM, in accordance with the privacy or other settings that are applicable to your Social Media or third party platform account.
355 6.6. We’ll be sending you TYPEFORM product intro, tips and inspirational use cases and user stories by any means, including email and similar means of electronic communication like personalised advertisements as part of providing relevant content helpful to use our services effectively. In order to customize such information and commercial communications as much as possible, TYPEFORM may use statistical techniques that allow the creation of user profiles and data segmentation.
356 6.7. We do not sell your typeform data to third parties without your permission. We share your information with our service providers who help us to provide our services to you, in which case those third parties are required to comply with our privacy policy and any other adequate technical and organizational measures. We contractually bind these service providers by the corresponding Data Processing Agreements to keep your information confidential and to use it only for the purpose of providing their services and pursuant to the applicable privacy legislation in the EU.
357 TYPEFORM is based in the EU and complies with the GDPR framework as set forth by the EU regarding the collection, use, and retention of personal data from EU member countries. If you are located outside the EU and choose to use the Service or provide your information to us, please note that your information may be transferred, processed and stored by our service providers in other non-EU countries. Privacy laws of the European Union and third countries may not be as protective as those in your jurisdiction. Your agreement to the terms of this Privacy Policy followed by your submission of information in connection with the Service represents your agreement to this practice. If you do not want your information transferred to or processed or stored in the EU or in the United States, you should not use the Service.If you are located in the EU, we guarantee that we will only transfer your data to companies that have signed our Data Privacy Agreement or that are registered with the Privacy Shield, to ensure a level of data protection compliant with the GDPR.
358 6.8. Your data is not disclosed to any third party except (i) for providing the services you requested and for which TYPEFORM collaborates with third parties, (ii) when we have your permission, (iii) when it is required by a competent authority in the exercise of its duties (for example in order to investigate, prevent or take action regarding illegal activities) or (iv) as otherwise required by law.
359 6.9 We do not use your typeform data other than as described in this Privacy Policy and the Terms of Use.
360 7. LEGITIMATE BASIS OF PROCESSING
361 TYPEFORM use of your data for the purposes described above is based on the following legitimate basis:
362 7.1 Users’ Data
363 If you are a User, we are entitled to use your data in order to fulfil our contractual obligations with you and, if you are acting on behalf of a legal person, we have a legitimate interest to use your data in order to maintain the relation with your company as a TYPEFORM client.
364 In addition, we are entitled by law to use your data for direct marketing purposes, in order to send you commercial communications related with TYPEFORM products or services which are similar to the Services, since legislation on data privacy recognizes direct marketing to clients as a legitimate interest of use of personal data, and legislation on information society services expressly allows TYPEFORM to send you commercial communications by electronic means, provided that they are related with products or services which are similar to the Services. In any case, you are entitled to ask us, now or at any moment, not to send you any commercial communications. If you don’t want us to send you commercial communications, you can do it, now or at any moment, by changing the communication preferences in your account settings page Additionally, all commercial communications you might receive in the future, will include an easy and free-of-charge way for you to ask us not to receive further commercial communications.
365 7.2 Respondents’ Data
366 If you are a Respondent, we are processing your data as Data Processor of the User that invited you to take the typeform, so we suggest that you read carefully the own privacy policies that such User might have established for the use of your data as a Respondent
367 8. COOKIES
368 8.1 A cookie is a small string of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity throughout the TYPEFORM Service and that information helps us to understand your preferences and improve your experience.
369 8.2 For a detailed description of the types of cookies we use and on how you can control the use of cookies, please see our Cookie Policy.
370 9. CANCELING YOUR ACCOUNT, OPTING OUT OF EMAIL, AND MODIFYING PERSONAL INFORMATION
371 9.1 You may cancel your account and you may opt out of receiving any emails from TYPEFORM at any time by changing the settings in your account settings page. Deleting your account will cause all the typeforms data in the account to be permanently deleted from our systems within a reasonable time period, as permitted by law and will disable your access to any other services that require a TYPEFORM account. We will respond to any such request, and any appropriate request to access, correct, update or delete your personal information within the time period specified by law (if applicable) or without excessive delay. We will promptly fulfill requests to delete personal data unless the request is not technically feasible or such data is required to be retained by law (in which case we will block access to such data, if required by law).
372 9.2 You may modify your personal information by logging in and visiting your settings at “My Account” page and “Plan + Billing” page, following the instructions provided, or open a support ticket from our Help Centre.
373 9.3 We encourage you promptly to update your personal information when it changes. Information concerning your past behavior with the Service may be retained by TYPEFORM as long as necessary for the purposes set out below.
374 10. RETENTION OF YOUR INFORMATION
375 10.1. We retain information for active TYPEFORM Accounts as long as it is necessary and relevant for our operations. In addition, we may retain information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce the TYPEFORM Terms of Service and take other actions permitted by law.
376 10.2. The information we retain about you will be handled in accordance with this Privacy Policy during the maximum terms permitted by law, and will exclusively be used for the purposes described in section 9.1 above. After those terms, your information will be fully deleted or, alternatively, will be anonymized.
377 11. HOW TO CONTACT US
378 Send a request via https://www.typeform.com/help/ . Click the Contact Support link at the bottom of any article.
379 12. COMPLAINTS
380 If you consider that any use of your data might breach any of your rights, you can lodge a complaint at any time by opening a support ticket from our Help centre or, alternatively, by filing a complaint before the Spanish Authority on Data Protection (Agencia Española de Protección de Datos) at www.agpd.es
381 Back
382 press ENTER
383 Note: You're reading the plain English version, which is not legally binding. Scroll up and click "the legal, jargon-filled version" to read wording we'd apply legally.
384 We don’t imagine you’re snuggled up with some hot chocolate as you’re reading this in bed. But this stuff is important. So we’ll try to banish the jargon to make it as quick as possible so you can get back to Stranger Things.
385 Who are you and what is this?
386 We’re Typeform. Or Typeform S.L., for legal purposes. This is our privacy policy, and it describes how we collect, use, store, share, and protect your information if you use our services. This applies when you access, visit, or use any part of the service. A “user” (we prefer human but that gets confusing) is someone who creates typeforms, and a “respondent” is someone who answers those typeforms.
387 As a user, the typeforms you create will (hopefully) get some answers from respondents. That means you’re both a “data subject” for your own data—the typeforms you create, for example—and a “data controller” for respondents’ data. With great data comes great responsibility. Respondents are “data subjects” only.
388 This privacy policy is linked to another piece of riveting reading material—our terms of use.
389 Oh yeah? And what if I don’t agree to your terms?
390 That’s OK. We won’t ask you for any information unless you want to access parts of our service that require it. If you don’t agree with this policy or our terms of use, please don’t give us your personal information. Simple.
391 When you create a Typeform account or otherwise access the service, you’re consenting to the collection, use, disclosure, and retention of your info as described in this policy and the terms of use.
392 OK, but what if you change the policy?
393 We might change this policy from time to time. We may ask you to accept the changes when you log in to your Typeform account to continue using the service. Or, we may post notice of the changes on our website before they come into effect. We might even send you an email—all in good time. If you don’t agree to the new policy, you can end the service within a 30 day period, without the new terms applying to you.
394 Can I see, change, or delete my personal data? Can I oppose or restrict access to it?
395 Yes. That includes the “right to be forgotten”, a.k.a. “wielding the neuralyzer”.
396 Send your request to TYPEFORM, S.L. (quoting tax ID number B-63003883) to this address: Bac de Roda, 163, 08018 Barcelona Spain
397 You can also send a request via https://www.typeform.com/help/ . Click the Contact Support link at the bottom of any article.
398 What data do you collect from me?
399 - Your account registration information.
400 - Your settings from the “My Account” section of the application (like your default language, registered email, communication preferences, account name, and typeform URL)
401 - Your typeform data (questions and responses).
402 - Your plan and billing info. If you have a PRO account, you’ll need to provide billing details.
403 - Other stuff you want to share. For example, you might provide us with a testimonial (a nice one, we hope).
404 Anything else?
405 - Usage data whenever you interact with our services.
406 - The device you use to access our services and related data, including the IP address and browser type. We may see your geographic location based on the IP address.
407 - If you come to our website from an external source (like a link from another website or in an email), we keep information about that source.
408 - We might collect data from third parties, but only if you give those parties permission to share it with others—or if the data comes from a publicly accessible source.
409 - We might share data with third parties for data enrichment. For example, we might share your email address with a third party to get info like your company’s name, as long as you’ve given permission for that to happen. Enriching data helps us create more personalized content. Before sharing data with any third party, we sign a data protection agreement to make sure the data is protected and lawfully obtained. We also make sure third parties have adequate security controls.
410 - We use third party tracking services that use cookies and page tags (aka web beacons or web bugs). We do this to collect aggregated and anonymized data about our website visitors. The data might include usage and user stats.
411 I’m a typeform respondent, not a user. What data do you collect from me?
412 - Your responses. The typeform user (usually the person who invites you to respond) is then responsible for that data. They might have their own privacy policy. Your responses might include personal data. Typeform isn’t responsible for the content of individual typeforms
413 —if you have any questions regarding this please contact the user directly.
414 - Your usage data whenever you use our services. We share some of this with the typeform creator. The time it took you to complete the typeform, for example.
415 - The device you use to access our services, including the IP address, browser type, and operating system. We may see your geographic location based on the IP address. We share this with the typeform creator.
416 - If you come to our website from an external source (like a link from another website or in an email) we keep information about that source. We share this with the typeform creator.
417 - We use third party tracking services that use cookies and page tags (aka web beacons or web bugs). We do this to collect aggregated and anonymized data about our website visitors. The data might include usage and user stats. See our cookie policy for more info.
418 - We record your email address if you or the user gives it to us. We do this to send you a notification email. You can opt out of getting email invitations sent via Typeform.
419 I’m a Typeform user. What are your obligations when it comes to my data?
420 You create typeforms, and get data in the form of answers from respondents. You also handle data, then, making you a “data controller”. Our role is to deliver that data, so we’re the “data processor” in this scenario.
421 We have the following obligations:
422 - Only using the data to fulfill our contracted services, and following your written instructions. If we’re legally obliged to process data in any other way, we’ll let you know (unless the law tells us we can’t).
423 - Keeping the data we have secret. That applies even after you end your contract with us.
424 - Applying technical and organizational measures to make sure the level of security matches any risk. This includes, among other things:
425 - Pseudonymisation and encryption of personal data.
426 - Ensuring the confidentiality, integrity, availability, and resilience of our systems.
427 - Getting access to personal data in the event of a technical incident.
428 - Verifying, evaluating, and assessing the effectiveness of what we’re doing.
429 We take particular care when it comes to the risks surrounding data processing. We look at the potential consequences of destruction, loss, accidental or unlawful changing of personal data, and unauthorized access to personal data.
430 If we ever need to beef up our security measures, we’ll add them here.
431 Any more obligations?
432 Yup. We’re obligated to:
433 - Never share data with people unrelated to the service we provide. But you (as the data controller) can give us permission to use another data processor. They’d be a subcontractor. We must tell you who they are at least one month before we start using them. We must also tell you if we plan to change subcontractor so you have time to object to the change. The subcontractor will be under exactly the same obligations we’re laying out here. They’ll need to show us they plan to take appropriate security measures. Once contracted, they—and their employees—can access the same data we can, as long as they themselves don’t subcontract with another party (this is all getting a bit meta).
434 - Delete or give back all data you’ve given us. We’d delete any copies of that data as well—unless the law tells us not to.
435 - Tell you if there’s a security breach. We support you to identify what’s been breached, contact data protection authorities, and tell any other relevant parties about the breach. We’ll help carry out privacy impact assessments.
436 - Give you, in writing, a record of everything we’ve done with your data.
437 - Cooperate with the Spanish Data Protection Agency or any other authorized body.
438 - Show you how we’ve met the obligations in this policy.
439 . If we (or any of our subcontractors) break this agreement, we (or the subcontractor) will be held responsible. If the subcontractor is based in a country that doesn’t have data protection legislation matching that of the EU, we’ll set up safeguards when we transfer data to that country. We’ll tell you about those safeguards if you want to know more.
440 Why do you need my data? Why do you need my data?
441 To deliver our service, in a nutshell. If you make a request, we use your account data to carry out that request. To deliver our service, in a nutshell. If you make a request, we use your account data to carry out that request.
442 We also use it to improve our services. We do statistical analysis on info we collect (including usage data, device data, referral data, question and response data, and information from page tags) to analyze user behavior and trends, understand how people use our services, and to monitor, troubleshoot, and improve our services. We might, for example, use it to decide which new feature to build next. We also use it to improve our services. We do statistical analysis on info we collect (including usage data, device data, referral data, question and response data, and information from page tags) to analyze user behavior and trends, understand how people use our services, and to monitor, troubleshoot, and improve our services. We might, for example, use it to decide which new feature to build next.
443 We might use your info to keep our services secure and operational; testing, troubleshooting, and to prevent naughty abusive activity (i.e. fraud, spam, phishing). We might use your info to keep our services secure and operational; testing, troubleshooting, and to prevent naughty abusive activity (i.e. fraud, spam, phishing).
444 If you connect your Typeform account with your social media account (or any other third party platform), we might collect data you make available via that account. Check the privacy settings of your social media accounts for more info on what they share with us. If you connect your Typeform account with your social media account (or any other third party platform), we might collect data you make available via that account. Check the privacy settings of your social media accounts for more info on what they share with us.
445 We use data to answer your questions, provide tips, and send you news. We may use statistical techniques that let us create user profiles and segment data. If you don’t want to get this information, whatever form it takes, please let us know by following the steps below. We won’t hold a grudge—you can always change your mind later on. We use data to answer your questions. We’ll give you a product intro, tips, inspirational use cases, and stories from other typeform creators. We’ll do this via email, and we might also show you personalized ads. We may use statistical techniques that let us create user profiles and segment data. If you don’t want to get this information, whatever form it takes, please let us know by following the steps below. We won’t hold a grudge—you can always change your mind later on.
446 1. Go to our Help Center: https://www.typeform.com/help/ 1. Go to our Help Center: https://www.typeform.com/help/
447 2. Click the “Contact Support” link at the bottom of any article 2. Click the “Contact Support” link at the bottom of any article
448 3. Ask to opt out of commercial communications 3. Ask to opt out of commercial communications
449 Do you sell my data to third parties? Do you sell my data to third parties?
450 Not without your permission. We do share your information with our service providers, who follow our privacy policy and other technical measures. They’ve signed a contract to keep your info confidential, and to only use it to deliver their service. They must also follow EU privacy legislation. Not without your permission. We do share your information with our service providers, who follow our privacy policy and other technical measures. They’ve signed a contract to keep your info confidential, and to only use it to deliver their service. They must also follow EU privacy legislation.
451 We’re in Spain. If you’re not, then please be aware that your information might be moved, processed, and stored by our service providers in other EU countries and the United States. Privacy laws in those countries might not be as protective as those in your country. If you agree to these terms, you agree to this practice. Please don’t use our service if you’re not cool with it. We’re in Spain. If you’re not, then please be aware that your information might be moved, processed, and stored by our service providers in other EU countries and the United States. Privacy laws in those countries might not be as protective as those in your country. If you agree to these terms, you agree to this practice. Please don’t use our service if you’re not cool with it.
452 We don’t share your data with any third parties except for when: We don’t share your data with any third parties except for when:
453 1. You request a service and we need to collaborate with third parties. 1. You request a service and we need to collaborate with third parties.
454 2. You give us permission. 2. You give us permission.
455 3. An authority obligates us to do so (the police, for example). 3. An authority obligates us to do so (the police, for example).
456 4. The law asks us to do so. 4. The law asks us to do so.
457 We don’t use your data in any other way other than as laid out in this policy and the terms of use. We don’t use your data in any other way other than as laid out in this policy and the terms of use.
458 What happens if you sell Typeform to someone else? What happens if you sell Typeform to someone else?
459 If there are any changes to our business (including exciting-sounding things like a MERGER or CONSOLIDATION), you consent to us transferring your information to the new owner to continue providing our services. We’ll notify the applicable data protection agency if required by law. If there are any changes to our business (including exciting-sounding things like a MERGER or CONSOLIDATION), you consent to us transferring your information to the new owner to continue providing our services. We’ll notify the applicable data protection agency if required by law.
460 I’ve seen the word “cookies” and there’s no bake sale. What’s that about? I’ve seen the word “cookies” and there’s no bake sale. What’s that about?
461 A cookie is a small string of information that the website you visit sends to your computer for identification purposes. Cookies can be used to follow your activity through our service. That info helps us understand your preferences and give you a better experience. A cookie is a small string of information that the website you visit sends to your computer for identification purposes. Cookies can be used to follow your activity through our service. That info helps us understand your preferences and give you a better experience.
462 See our cookie policy if you’re still hungry for info on the types of cookies we use. See our cookie policy if you’re still hungry for info on the types of cookies we use.
463 How do I cancel my account and change my information?Cancel your account via our Help Center page. If you delete your account, all the typeforms and the data they collected will be permanently deleted from our systems in a reasonable time period. You won’t be able to access any services that require a Typeform account. We’ll respond to any request as soon as possible, and we’ll always agree to the request unless it’s not technically doable, or if the law obligates us to keep that data. How do I cancel my account and change my information?
464 You can change your personal information by logging in, going to the My Account and Plan + Billing pages, and following the instructions. Click on Contact Us if you need help.
465 Please update your personal information when it changes.
466 Do you keep hold of old information?
467 Yes, as long as it’s necessary and relevant to what we do. We might keep information from closed accounts to comply with the law, fight fraud, collect any $ owed, resolve spats, troubleshoot problems, assist with any investigation, enforce our terms of service, and do anything else required by law. We’ll always handle your information in accordance to this privacy policy.
468 How can I contact you about this policy?
469 Log in to your Typeform account and go to the Contact Us page ;-) You can cancel your account and opt out of emails by going to My Account when you’re logged in to Typeform. If you delete your account, all the typeforms and the data they collected will be permanently deleted from our systems in a reasonable time period. You won’t be able to access any services that require a Typeform account. We’ll respond to any request as soon as possible, and we’ll always agree to the request unless it’s not technically doable, or if the law obligates us to keep that data.
470 You can change your personal information by logging in, going to the My Account and Plan + Billing pages, and following the instructions. You can also send a request via https://www.typeform.com/help/ . Click the Contact Support link at the bottom of any article.
471 Please update your personal information when it changes.
472 Do you keep hold of old information?
473 Yes, as long as it’s necessary and relevant to what we do. We might keep information from closed accounts to comply with the law, fight fraud, collect any $ owed, resolve spats, troubleshoot problems, assist with any investigation, enforce our terms of service, and do anything else required by law. We’ll always handle your information in accordance to this privacy policy, and only for as long as the law allows. After that, we’ll destroy or anonymize your data.
474 How can I contact you about this policy?
475 Send a message via https://www.typeform.com/help/ . Click the Contact Support link at the bottom of any article.
476 How do I make a complaint?
477 Get in contact with us using the link above. Or, you can file a complaint with the Spanish Authority on Data Protection (Agencia Española de Protección de Datos) at www.agpd.es .
478 Back Back
479 press ENTER press ENTER
480 Choose as many as you like Choose as many as you like
481 A A
482 The legal, jargon-filled version The legal, jargon-filled version
483 B B
484 The plain English version The plain English version
485 OK OK
486 press ENTER press ENTER
487 Note: You're reading the plain English version, which is not legally binding. Scroll up and click "the legal, jargon-filled version" to read wording we apply legally. Note: You're reading the plain English version, which is not legally binding. Scroll up and click "the legal, jargon-filled version" to read wording we apply legally.
488 We don’t imagine you’re snuggled up with some hot chocolate as you’re reading this in bed. But this stuff is important. So we’ll try to banish the jargon to make it as quick as possible so you can get back to The Wire. We don’t imagine you’re snuggled up with some hot chocolate as you’re reading this in bed. But this stuff is important. So we’ll try to banish the jargon to make it as quick as possible so you can get back to The Wire.
489 Who are you and what is this? Who are you and what is this?
490 We’re Typeform. Or Typeform S.L., for legal purposes. We manage www.typeform.com and all its properties. We use inedible cookies to make our visitor experience better (just like everyone else on the Internet). We’re Typeform. Or Typeform S.L., for legal purposes. We manage www.typeform.com and all its properties. We use inedible cookies to make our visitor experience better (just like everyone else on the Internet).
491 This policy will tell you what types of inedible cookies we use, how to disable them, and how to disable third party cookies. This policy will tell you what types of inedible cookies we use, how to disable them, and how to disable third party cookies.
492 What the heck is a cookie and why do you use them? What the heck is a cookie and why do you use them?
493 Cookies are small text files generated by whatever website you’re viewing. They allow the website to store info as you navigate. Web cookies contain session data that can be used to make your browsing experience better, unlike real cookies that contain chunks of milk chocolate, pecans, and raisins to make your life better. Cookies are small text files generated by whatever website you’re viewing. They allow the website to store info as you navigate. Web cookies contain session data that can be used to make your browsing experience better, unlike real cookies that contain chunks of milk chocolate, pecans, and raisins to make your life better.
494 All the cookies we use are safe for your computer. They only store information used by the browser. They can’t run code or access content on your computer, nor do they contain malware of viruses. A lot of them are actually needed for the website to work properly. Others store site and language preferences, and information about previously viewed content which makes it easier and faster for visitors to navigate a website. All the cookies we use are safe for your computer. They only store information used by the browser. They can’t run code or access content on your computer, nor do they contain malware of viruses. A lot of them are actually needed for the website to work properly. Others store site and language preferences, and information about previously viewed content which makes it easier and faster for visitors to navigate a website.
495 What types of cookies to you use? What types of cookies to you use?
496 We may use cookies and an IP tracking code to collect data for for stats, including: date of first visit, number of visits, date of last visit, URL, domain, browser, and screen resolution. We may use cookies and an IP tracking code to collect data for for stats, including: date of first visit, number of visits, date of last visit, URL, domain, browser, and screen resolution.
497 Cookies don’t tell us anything other than your IP address, but they might store personal data you give us via our web forms. We might use them to recognize you by name, recognize our Application Providers, or make sure that if you click out to our partners’ sites it’s not counted more than once in a 24-hour period. Cookies don’t tell us anything other than your IP address, but they might store personal data you give us via our web forms. We might use them to recognize you by name, recognize our Application Providers, or make sure that if you click out to our partners’ sites it’s not counted more than once in a 24-hour period.
498 We might partner with third party ad networks to show ads on our website or manage our ads on other websites. Our partners use cookies and web beacons to collect info about you and show you targeted advertising. This info can’t identify you personally. We may partner with third party data providers to match IP address with company and contact names. Our partners may also do the same. We might partner with third party ad networks to show ads on our website or manage our ads on other websites. Our partners use cookies and web beacons to collect info about you and show you targeted advertising. This info can’t identify you personally. We may partner with third party data providers to match IP address with company and contact names. Our partners may also do the same.
499 How can I block or smash these cookies to little crumbs? How can I block or smash these cookies to little crumbs?
500 You can allow, delete, or block cookies in your computer’s configuration settings, depending on the browser you’re using. Some web services might get blocked if you do this. You can allow, delete, or block cookies in your computer’s configuration settings, depending on the browser you’re using. Some web services might get blocked if you do this.
501 Here’s how to deactivate or block cookies in different web browsers: Here’s how to deactivate or block cookies in different web browsers:
502 Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
503 Safari: https://support.apple.com/en-us/HT201265 Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en Safari: https://support.apple.com/en-us/HT201265 Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
504 Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
505 Opera: http://www.opera.com/help/tutorials/security/cookies/ Opera: http://www.opera.com/help/tutorials/security/cookies/
506 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en-GB&oco=1 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en-GB&oco=1
507 Windows Phone: http://windows.microsoft.com/en-us/windows7/block-enable-or-allow-cookies Windows Phone: http://windows.microsoft.com/en-us/windows7/block-enable-or-allow-cookies
508 Blackberry: https://supportforums.blackberry.com/t5/Web-and-WebWorks-Development/How-to-Enable-browser-cookies-for-a-blackberry-browser/td-p/211133 Blackberry: https://supportforums.blackberry.com/t5/Web-and-WebWorks-Development/How-to-Enable-browser-cookies-for-a-blackberry-browser/td-p/211133
509 Any way to avoid cookies being used to serve me ads? Any way to avoid cookies being used to serve me ads?
510 Yep. You can opt out by clicking here. Check out http://www.youronlinechoices.com/ for more info about cookies. Yep. You can opt out by clicking here. Check out http://www.youronlinechoices.com/ for more info about cookies.
511 What’s your favorite type of real cookie? Snickerdoodle. What’s your favorite type of real cookie? Snickerdoodle.
512 Back Back
513 press ENTER press ENTER
514 TYPEFORM S.L., the company that manages the website www.typeform.com and all its properties, utilizes cookies to enhance online user experience (just like nearly every other website on the Internet today). Below, you will see detailed information about what types of cookies TYPEFORM uses, how to disable these cookies, and also how to disable third-party cookies. If you cannot find the specific information that you are looking for or if you have any questions or concerns, please feel free to contact us anytime at the email address on our “ Contact Us” page. TYPEFORM S.L., the company that manages the website www.typeform.com and all its properties, utilizes cookies to enhance online user experience (just like nearly every other website on the Internet today). Below, you will see detailed information about what types of cookies TYPEFORM uses, how to disable these cookies, and also how to disable third-party cookies. If you cannot find the specific information that you are looking for or if you have any questions or concerns, please feel free to contact us anytime at the email address on our “ Contact Us” page.
515 1. WHAT ARE COOKIES AND WHY DOES TYPEFORM USE THEM? 1. WHAT ARE COOKIES AND WHY DOES TYPEFORM USE THEM?
516 Cookies are small text files that are generated by the website that you are viewing, allowing the website to store information as you navigate web pages. These text files contain session data that can be useful to improve your browsing experience. Cookies are small text files that are generated by the website that you are viewing, allowing the website to store information as you navigate web pages. These text files contain session data that can be useful to improve your browsing experience.
517 All of the cookies used by TYPEFORM are safe for your computer and they only store information that is used by the browser. These cookies cannot execute code and cannot be used to access content on your computer. Many of these cookies are necessary to ensure the proper functioning of the website. They do not contain malware or viruses. Other cookies improve user experience by storing site preferences, language preferences, as well as information about previously viewed content. This information is stored by cookies and used to enhance user experience, such as identifying and resolving errors and navigation problems All of the cookies used by TYPEFORM are safe for your computer and they only store information that is used by the browser. These cookies cannot execute code and cannot be used to access content on your computer. Many of these cookies are necessary to ensure the proper functioning of the website. They do not contain malware or viruses. Other cookies improve user experience by storing site preferences, language preferences, as well as information about previously viewed content. This information is stored by cookies and used to enhance user experience, such as identifying and resolving errors and navigation problems
518 2. WHAT TYPES OF COOKIES DOES TYPEFORM USE? 2. WHAT TYPES OF COOKIES DOES TYPEFORM USE?
519 To enhance our understanding of your interaction with our Sites, we may use cookies and an IP tracking code to collect data for statistical purposes, including: date of first visit, number of visits, date of last visit, URL, domain, browser, and screen resolution. To enhance our understanding of your interaction with our Sites, we may use cookies and an IP tracking code to collect data for statistical purposes, including: date of first visit, number of visits, date of last visit, URL, domain, browser, and screen resolution.
520 Cookies, by themselves, do not tell us any personally identifiable information other than your IP address, however they may store personal data that you provide us via the web forms. We may use these cookies to recognize you by name, to recognize our registered Application Providers, or to guarantee that users that click out to our partners’ Sites are not counted more than once in a 24 hours period. You may voluntarily de-activate and/or eliminate cookies by following your Internet browser’s instructions. Cookies, by themselves, do not tell us any personally identifiable information other than your IP address, however they may store personal data that you provide us via the web forms. We may use these cookies to recognize you by name, to recognize our registered Application Providers, or to guarantee that users that click out to our partners’ Sites are not counted more than once in a 24 hours period. You may voluntarily de-activate and/or eliminate cookies by following your Internet browser’s instructions.
521 We may partner with third-party ad networks to either display advertising on our Web site or to manage our advertising on other websites. Our ad network partners use cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to show you targeted advertising based on your interests. We may partner with third-party data providers to match IP addresses with company names and contact names. Our data partners may use cookies and Web beacons for the purpose of matching IP addresses. We may partner with third-party ad networks to either display advertising on our Web site or to manage our advertising on other websites. Our ad network partners use cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to show you targeted advertising based on your interests. We may partner with third-party data providers to match IP addresses with company names and contact names. Our data partners may use cookies and Web beacons for the purpose of matching IP addresses.
522 3. HOW CAN A USER BLOCK OR ELIMINATE THESE COOKIES? 3. HOW CAN A USER BLOCK OR ELIMINATE THESE COOKIES?
523 You can allow, eliminate, or block cookies in your computer's configuration settings according the internet browser you are using. In certain cases, some web services will be blocked when certain cookies are not allowed to operate correctly or when they are blocked by the consumer. You can allow, eliminate, or block cookies in your computer's configuration settings according the internet browser you are using. In certain cases, some web services will be blocked when certain cookies are not allowed to operate correctly or when they are blocked by the consumer.
524 These links explain how to deactivate or block cookies in common web browsers: These links explain how to deactivate or block cookies in common web browsers:
525 - Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies - Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
526 - Safari: https://support.apple.com/en-us/HT201265 - Safari: https://support.apple.com/en-us/HT201265
527 - Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en - Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
528 - Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored - Opera: http://www.opera.com/help/tutorials/security/cookies/ - Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored - Opera: http://www.opera.com/help/tutorials/security/cookies/
529 - Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en-GB&oco=1 - - Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en-GB&oco=1 -
530 Windows Phone: http://windows.microsoft.com/en-us/windows7/block-enable-or-allow-cookies - Windows Phone: http://windows.microsoft.com/en-us/windows7/block-enable-or-allow-cookies -
531 Blackberry: https://supportforums.blackberry.com/t5/Web-and-WebWorks-Development/How-to-Enable-browser-cookies-for-a-blackberry-browser/td-p/211133 Blackberry: https://supportforums.blackberry.com/t5/Web-and-WebWorks-Development/How-to-Enable-browser-cookies-for-a-blackberry-browser/td-p/211133
532 If you do not want your information used for the purpose of serving you targeted ads, you may opt-out by clicking here. It may also be helpful to view the link http://www.youronlinechoices.com/ . If you do not want your information used for the purpose of serving you targeted ads, you may opt-out by clicking here. It may also be helpful to view the link http://www.youronlinechoices.com/ .
533 Here you can find useful information about how to configure cookie usage by website, as well as set general cookie preferences for your browser, including preferences for third-party cookies and advertising cookies. Here you can find useful information about how to configure cookie usage by website, as well as set general cookie preferences for your browser, including preferences for third-party cookies and advertising cookies.
534 Back Back
535 press ENTER press ENTER
536 Choose as many as you like Choose as many as you like
537 A A
538 The legal, jargon-filled version The legal, jargon-filled version
539 B B
540 The plain English version The plain English version
541 OK OK
542 press ENTER press ENTER
543 Note: You're reading the plain English version, which is not legally binding. Scroll up and click "the legal, jargon-filled version" to read wording we apply legally. Note: You're reading the plain English version, which is not legally binding. Scroll up and click "the legal, jargon-filled version" to read wording we apply legally.
544 We don’t imagine you’re snuggled up with some hot chocolate as you’re reading this in bed. But this stuff is important. So we’ll try to banish the jargon to make it as quick as possible so you can get back to reruns of Seinfeld. We don’t imagine you’re snuggled up with some hot chocolate as you’re reading this in bed. But this stuff is important. So we’ll try to banish the jargon to make it as quick as possible so you can get back to reruns of Seinfeld.
545 What the—? I thought Typeform was free? What the—? I thought Typeform was free?
546 It is. But you can upgrade to PRO and PRO+ that we charge a monthly subscription fee for. It is. But you can upgrade to PRO and PRO+ that we charge a monthly subscription fee for.
547 What can I do with PRO? What can I do with PRO?
548 You can create unlimited questions and receive an unlimited amount of responses. You can use all functions of the Basic plan and additional PRO functions: You can create unlimited questions and receive an unlimited amount of responses. You can use all functions of the Basic plan and additional PRO functions:
549 - Logic Jump - Logic Jump
550 - Hidden Fields - Hidden Fields
551 - Respondent notifications - Respondent notifications
552 - Stripe payments - Stripe payments
553 - Calculator - Calculator
554 - Custom Thank You Screen - Custom Thank You Screen
555 - Custom meta description - Custom meta description
556 - Native MailChimp integration - Native MailChimp integration
557 - File Upload field - File Upload field
558 - Plus any future PRO features that are released - Plus any future PRO features that are released
559 What about PRO+? What about PRO+?
560 You can use all the PRO features listed above. Plus, all this stuff: You can use all the PRO features listed above. Plus, all this stuff:
561 - A bigger file upload (4GB) - A bigger file upload (4GB)
562 - Team collaboration - Team collaboration
563 - Priority support - Priority support
564 - Redirect respondents on submission of a typeform - Remove Typeform branding - Redirect respondents on submission of a typeform - Remove Typeform branding
565 Is there a contract? Is there a contract?
566 Yup. The contract will start when you accept the conditions and pay. It’s automatically renewed every month/year depending on what you sign up for. Yup. The contract will start when you accept the conditions and pay. It’s automatically renewed every month/year depending on what you sign up for.
567 Are there invoices? Are there invoices?
568 The service will be invoiced in advance, every month/year depending on what you sign up for. The service will be invoiced in advance, every month/year depending on what you sign up for.
569 Can I cancel my contract? Can I cancel my contract?
570 You can cancel the contract in the “My Account” section of the application. We won’t refund or give credit for contracts cancelled before reaching their end date. You can cancel the contract in the “My Account” section of the application. We won’t refund or give credit for contracts cancelled before reaching their end date.
571 Does the price include VAT? Does the price include VAT?
572 Yes, plus any other tax that may be applicable. VAT is the value added tax that we need to apply to Typeform services sold in the European Union (EU). In Spain? Nice! You must get a lot of vitamin D. You also need to pay VAT. Yes, plus any other tax that may be applicable. VAT is the value added tax that we need to apply to Typeform services sold in the European Union (EU). In Spain? Nice! You must get a lot of vitamin D. You also need to pay VAT.
573 In the EU? If you’ve received a VAT number issued by a member state, you can use your VAT number when you pay and become exempt. In the EU? If you’ve received a VAT number issued by a member state, you can use your VAT number when you pay and become exempt.
574 How can I pay? How can I pay?
575 With sacks of doubloons. Jk. Credit or debit card. With sacks of doubloons. Jk. Credit or debit card.
576 We have no access to sensitive payment data, and we don’t store that information. Only the company processing payments has access to this—they need to be certified as a PCI Service Provider Level 1. We have no access to sensitive payment data, and we don’t store that information. Only the company processing payments has access to this—they need to be certified as a PCI Service Provider Level 1.
577 You need to make sure you credit card information is up to date. You can make changes via the “My Account” section of the application. If payment isn’t processed, we’ll let you know that your contract might be cancelled by Typeform. You need to make sure you credit card information is up to date. You can make changes via the “My Account” section of the application. If payment isn’t processed, we’ll let you know that your contract might be cancelled by Typeform.
578 Can I cancel my account? Can I cancel my account?
579 Yes, via the “My Account” section in the application. You won’t be able to access your account after, and your typeforms and data will be put through the (virtual) shredder. Yes, via the “My Account” section in the application. You won’t be able to access your account after, and your typeforms and data will be put through the (virtual) shredder.
580 Do I have the right of withdrawal? Do I have the right of withdrawal?
581 We’re afraid not, sorry. We’re afraid not, sorry.
582 What law governs all this? What law governs all this?
583 Spanish law. Spanish law.
584 Back Back
585 press ENTER press ENTER
586 The following constitutes additional Terms and Conditions, supplementary to those of the Typeform service available at typeform.com/terms-service/, applicable to the PRO and PRO+ plan services. The following constitutes additional Terms and Conditions, supplementary to those of the Typeform service available at typeform.com/terms-service/, applicable to the PRO and PRO+ plan services.
587 SERVICE DESCRIPTION SERVICE DESCRIPTION
588 The PRO & PRO+ services consist of the creation of as many Typeforms as required by the customer during the period contracted (monthly or annual), counted from the time that the user contracts the service. The PRO & PRO+ services consist of the creation of as many Typeforms as required by the customer during the period contracted (monthly or annual), counted from the time that the user contracts the service.
589 PRO plan service characteristics: PRO plan service characteristics:
590 •The Typeforms created will avail of unlimited questions and responses. •The Typeforms created will avail of unlimited questions and responses.
591 •The Typeforms created will include the Basic functions, as well as the PRO functions developed currently and those that may be developed in the future: •The Typeforms created will include the Basic functions, as well as the PRO functions developed currently and those that may be developed in the future:
592 - Logic jump - Logic jump
593 - Hidden fields - Hidden fields
594 - Respondent notifications - Respondent notifications
595 - Stripe payments integration - Stripe payments integration
596 - Calculator (scoring) - Custom Thank You screen - Calculator (scoring) - Custom Thank You screen
597 - Custom meta description - Custom meta description
598 - Future PRO functionalities - Future PRO functionalities
599 PRO+ plan service characteristics: PRO+ plan service characteristics:
600 In addition to all PRO plan service characteristics listed above, the PRO+ plan service includes team collaboration functionality as well as the ability to remove the Typeform branding from any Typeform created. In addition to all PRO plan service characteristics listed above, the PRO+ plan service includes team collaboration functionality as well as the ability to remove the Typeform branding from any Typeform created.
601 SERVICE CONTRACT SERVICE CONTRACT
602 The contract of the service will be made at the time the user accepts the conditions and makes payment. The contract of the service will be made at the time the user accepts the conditions and makes payment.
603 The contract shall be automatically renewed for monthly or annual periods, depending on the period contracted, unless the user, at any time, decides to cancel the contract through the “My account” section. The contract shall be automatically renewed for monthly or annual periods, depending on the period contracted, unless the user, at any time, decides to cancel the contract through the “My account” section.
604 INVOICING AND PAYMENT INVOICING AND PAYMENT
605 The service will be invoiced in advance with monthly or annual frequency, depending on the period contracted. The service will be invoiced in advance with monthly or annual frequency, depending on the period contracted.
606 CONTRACT CANCELLATION CONTRACT CANCELLATION
607 As has been mentioned, the cancellation of the contract may be carried out at any time by accessing the section “My account”, although Typeform will not refund any amount nor grant any credit for contracts that are cancelled before reaching their end date. As has been mentioned, the cancellation of the contract may be carried out at any time by accessing the section “My account”, although Typeform will not refund any amount nor grant any credit for contracts that are cancelled before reaching their end date.
608 PRICE PRICE
609 The prices of the services offered through the website include VAT and any other taxes that may be applicable. The prices of the services offered through the website include VAT and any other taxes that may be applicable.
610 VAT is the value added tax that must be applied to Typeform services sold within the European Union (EU). VAT is the value added tax that must be applied to Typeform services sold within the European Union (EU).
611 •If the user is located within Spanish territory, VAT must be paid in all cases. •If the user is located within Spanish territory, VAT must be paid in all cases.
612 •If the user is located in the EU and has received a VAT number issued by a member state of the European Union, they may use their VAT number when making payment and thus be exempt from paying VAT. •If the user is located in the EU and has received a VAT number issued by a member state of the European Union, they may use their VAT number when making payment and thus be exempt from paying VAT.
613 PAYMENT METHOD PAYMENT METHOD
614 The user must make payment through a credit or debit card. The user must make payment through a credit or debit card.
615 Typeform states that it has no access to sensitive data related to the payment method used by the user, nor does it store said information. Only the entity corresponding to the payment process has access to this data for payment management, being a certified entity such as PCI Service Provider Level 1. Typeform states that it has no access to sensitive data related to the payment method used by the user, nor does it store said information. Only the entity corresponding to the payment process has access to this data for payment management, being a certified entity such as PCI Service Provider Level 1.
616 The user is responsible for ensuring their credit card data is up to date, and may communicate any changes through the “My account” section. The user is responsible for ensuring their credit card data is up to date, and may communicate any changes through the “My account” section.
617 If a payment cannot be processed, the user is informed that their contract may be cancelled by Typeform. If a payment cannot be processed, the user is informed that their contract may be cancelled by Typeform.
618 CANCELLATION OF THE TYPEFORM USER ACCOUNT CANCELLATION OF THE TYPEFORM USER ACCOUNT
619 The user can cancel their Typeform user account at any time by entering the “My Account” section. Cancellation of the Typeform user account will imply the impossibility of accessing the account and the removal of all data stored on the platform. The user can cancel their Typeform user account at any time by entering the “My Account” section. Cancellation of the Typeform user account will imply the impossibility of accessing the account and the removal of all data stored on the platform.
620 RIGHT OF WITHDRAWAL RIGHT OF WITHDRAWAL
621 In accordance with the characteristics of the services, and taking into account that these are products created in conformance with the specifications of the user and are clearly customized, the user will have no right to withdrawal. In accordance with the characteristics of the services, and taking into account that these are products created in conformance with the specifications of the user and are clearly customized, the user will have no right to withdrawal.
622 APPLICABLE LAW APPLICABLE LAW
623 The present conditions are subject to Spanish law. The present conditions are subject to Spanish law.
624 Back Back
625 press ENTER press ENTER
626 Continue Continue
627 press ENTER press ENTER
628 OK OK
629 press ENTER press ENTER press ENTER press ENTER press ENTER press ENTER
630 press ENTER press ENTER
631 Review Review
632 press ENTER press ENTER
633 Thanks for taking the time to read our Terms of service and Privacy policy. Thanks for taking the time to read our Terms of service and Privacy policy.
634 again again
635 press ENTER press ENTER