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Artix Entertainment (en) - Política de Privacidad y Puerto Seguro 21-sep-2018 | 84,19%
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0 Privacy Policy Privacy PolicyREVISED January 5, 2018
1 Introduction
2 Artix Entertainment LLC provides family friendly entertainment to our users. We are committed to protecting the safety and security of its online visitors and are sensitive to our user's concerns about the safety of personal information provided to us. We encourage all our users to read This is the privacy policy of Artix Entertainment, LLC and applies to all of the websites, products, message boards, and services (collectively called “our websites) upon which it appears. Please read this statement carefully. You must accept this policy in full to use our websites, products, or services.We are committed to protecting the safety and security of our online visitors; continued use of our websites is treated as an acceptance of the version of this policy in effect at the time of your use.
3 this Privacy Statement carefully in order to understand how any personal information collected about you is used. We may change this
4 This privacy statement covers the Web Sites: www.battleon.com , www.dragonfable.com , www.mechquest.com , www.herosmash.com , www.artix.com , www.epicduel.com , www.aq3d.com , www.ebilgames.com and www.aq.com . Because these Web Sites want to demonstrate their commitment to your privacy, they have agreed to disclose their information practices and have their privacy practices reviewed for compliance. policy at any time, and will post any alterations or updates to this privacy statement. Please check the policy frequently; your continued use of our websites w
5 We are also aware, that due to our content we may have some younger users on ill be treated as acceptance of these changes from their effective date.
6 If we make material changes to how we collect information from children under 13, we will notify parents by email to obtain verifiable parental consent.
7 If you need further assistance or have additional questions, please contact us at Artix.Privacy@battleon.com or write to us at:
8 Artix Entertainment, LLC
9 P.O. Box 2005
10 Land O' Lakes, FL 34637
11 Protecting Personal Information
12 our site. We recognize the need to provide additional protection to those younger users. The Childrens Online Privacy Protection Act ('COPPA') requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age. We explain this information under the Children’s Privacy Policy section below. “Personally identifiable information” is any information or data that can be used to identify, contact, or locate you in real life. This includes your: real full name, email or postal address, home or mobile telephone number, social security number, or credit card information.The Children's Online Privacy Protection Act ('COPPA') requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age.
13 Information You Provide to Us A
14 No personal information is collected if you visit the public areas of our website.
15 nd How We Use This Information What information do we collect and how do we use
16 What We WILL NOT DO With th it?
17 e Information You Provide to Us We collect and store information voluntarily provided to
18 What Are Cookies?
19 What Are IP Addresses?
20 Message Boards
21 Mobile
22 Security and Credit Card Use
23 CHILDRENS’S PRIVACY POLICY
24 Revision Information
25 Contacting Artix Entertainment
26 Information You Provide to Us And How We Use This Information
27 Chat Logs of Users
28 Artix Entertainment creates and retains logs of all chat conversations (both private and public) between users ('Chat Content'), as well as private game play patterns and other activity of users within Company games. Additionally, you acknowledge and grant permission to Company to review, monitor, disclose, censor, delete or otherwise remove Chat Content and other private user activity within Company games us via forms on our websites and in electronic or other communications sent to us.
29 Email addresses: If a user is over 13, we collect an email address during account creation.
30 By registering for an Artix Entertainment game account: you consent to: a) receive periodic email communications concerning your account and b) receive email newsletters.
31 for the purpose of preventing breaches of this Agreement and of other Company prohibitions on unlawful or abusive activity. Accordingly, you acknowledge that you have no privacy rights whatsoever in Chat Content or any other content that you create in Company games. For Subscribers: Users may purchase paid upgrades which grant additional access and privileges. Subscriber accounts are required to provide additional personal information for the sole purpose of
32 Free Accounts
33 Artix Entertainment has a large portion of their games available to the users for free. In order to register a character for the free version of the game, the only information that Artix Entertainment collects is the user’s e-mail address if the user is over 13 years of age. The e-mail address is used for the following purposes:
34 To send a co verifying your account and payment information:
35 First and last name
36 Address, city, state and zip code
37 Home telephone number
38 We will retain your information as long as your account is active as needed to provide you services, to comply with our legal obligations, resolve disputes, and enforce our agreements.
39 nfirmation notice to the user of their character registration and password information. If you wish to cancel your account or request that we no longer use your information
40 Upon the user’s request, to send the user password information when the user has lost or forgotten the password.
41 In res to provide you services please contact us using the information above.
42 How to Review, Correct, or Remove Personal Information
43 ponse to any question, concerns or problem that the user contacted Artix Entertainment about. If for data protection purposes you are concerned that the
44 To contact the user about any problem with the user’s account or conduct in the game.
45 To send out a newsletter*. Out of respect for your privacy, we provide a way to unsubscribe. Please see the Choice and Opt-out section below.
46 * Artix Entertainment games are unique in a sense that we design and run numerous special events that keep the game constantly fresh, challenging, fun and interesting for our users. Some of these events coincide with actual real life holidays, such as Valentine’s Day, other events are made up as we go along. We use the newsletter to notify personal information we hold about you is not accurate, or to have personal information removed, you may correct, update, or delete it inside the Account Management section of the site or by contacting us using the information above.
47 our users of all the current events, changes, improvements, upgrades, new characters, etc. In addition, occasionally we may notify our users of new products and services that Artix Entertainment has designed and made available exclusively to our users. In addition, Artix Entertainment may send promotional items and advertisements from the sponsors, however Artix Entertainment will not divulge your personal information to the sponsor directly. We will respond to your request to access within 30 days. In select situations, we may not be able to remove your pers
48 By registering for Artix Entertainment, you consent to: a) receive periodic email communications from Artix Entertainment concerning your account; and b) receive the above-described email newsletter.
49 Choice/Opt-Out
50 If you no longer wish to onal information. If this occurs, we will contact you directly with more details.
51 Opting Out of Information and Emails
52 You may opt out of providing any information by choosing not to complete any form requesting it (this may prevent you from using certain features of our websites/products).
53 receive our email newsletter and promotional communications, you may opt-out of receiving them by f You may optout of receiving email newsletter and promotional communications by
54 ollowing the instructions included in any newsletter email message. We also offer an opportunity to opt-out of certain communication Following the instructions at the bottom of any email newsletter
55 s on our Manage Account web pages, or you may c Updating your preferences on our Account Management page
56 ontact us at (813) 774-8493, or use Contacting us at (813) 774-8493
57 the email or physical address listed below to opt-out. Emailing us at the email or physical address listed
58 Subscriber Accounts
59 A Subscriber Account is a paid membership account that provides our users with additional access and privileges while playing Artix Entertainment. The Subscriber Account requires and uses all of the information listed under the Free Account in the same manner. In addition to the above, however, we will require you to provide the following information:
60 First and last name
61 Address, city, state and zip code
62 Home telephone number
63 We are copied with this information by PayPal (see Security and Credit Card Use below) and require this information for the sole purpose of verifying your account and payment information.
64 What We WILL DO With Your Personal Information
65 We use at the beginning of this statement
66 Passing your information to third parties
67 third-party service providers (“Service Providers”), such as a shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. When you sign up with the website, we will provide your personal information (e.g. name, address, phone number and email address) to Service Providers as necessary for such Service Providers to provide their respective services. S We may supply your personal information to external third parties who provide a service to us (such as shipping companies to fulfill merchandise orders and credit card processing companies to bill you for goods and services). The information you share will only be provided when necessary for the fulfillment of those services.
68 ervice Providers to whom Artix Entertainment discloses your personal information all have agreed to abide by this Privacy Policy, and Service Providers are specifically prohibited from using your personal information for promotional purposes. Please note that Service Providers (e.g., PayPal)may have separate privacy policies that govern their collection, use and storage of information that you provide to them directly. All third party service providers working with us have agreed to abide by this Privacy Statement, and are specifically prohibited from using your personal information for promotional purposes.Please note: Service providers may have separate privacy policies that govern their collection, use, and storage of information or information you provide
69 What We WILL NOT DO With Your Personal Information directly to them.Your personal information
70 Artix Entertainment is supported by its Subscriber Account Users. Therefore Artix Entertainment does not share, sell, rent or trade your or your child's personally identifiable information with any third parties for their promotional purposes. We reserve the right to disclose your or your child's personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web Sites. may be transferred to, stored and processed in countries outside your country of residence, both in the United States, European Union, and elsewhere in the world, and used for the purposes se
71 Other Provisions
72 What Are Cookies?
73 A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Each cookie can only be accessed by the web s t out in this Privacy Policy.
74 ite that created the cookie. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use third party partners, affiliates, and advertisers to help us improve our content by tracking activity throughout our site. These companies may use information (not including personal information) about your visits to our website
75 We use both temporary session ID cookies and persistent cookies. We us s in order to personalize advertisements or other features.
76 e session cookies to make it easier for you to navigate on our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can re The use of cookies and Web beacon by our partners, affiliates, and advertisers is not covered by our privacy statement, and we do not have access or control over them.
77 move persistent cookies by following directions provided in your web browser's help information. For more
78 We set persistent cookies to store your game account login and/or password, so you don't have to enter it more than once. Persistent cookies also enable us to detect new users, and track referals to the site to reward users that refer their friends to the site. information on cookies, please visit the Federal Trade Commission's website
79 If your browser rejects all cookies, you may still use our site, but your ability to use some areas of our site including purchasing membership, will be limited.
80 Third Party Tracking Technologies
81 Third party partners, affiliates, and advertisers employ a software technology called Web beacons, that help us better manage con at www.ftc.gov/ftc/cookies.shtm .
82 By submitting your personal information to Artix Entertainment, you agree to the transfer, storage and processing of your personal information as described above.
83 tent on our site by informing us what content is effective. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which We reserve the right to disclose your or your child's personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web Sites.
84 are stored on a user’s computer hard drive, Web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We will never share, sell, rent, or trade your personal information with any third parties for the
85 The use of cookies and Web beacon by our partners, affiliates, and advertisers is not covered by our privacy statement. We do not have access or control over these tracking technologies. Our partners use persistant cookies and Web beacons to track users that visit our site through their advertising networks. ir promotional purposes.
86 What other information is collected and stored?
87 In addition to the information above, we collect and store:
88 Cookies
89 Flash LSOs (locally shared objects)
90 IP addresses
91 Chat logs
92 Message board posts
93 Mobile information
94 For more information on cookies, please visit the Federal Trade Commission's website at http://www.ftc.gov/ftc/cookies.shtm . Cookies: For more information about cookies, the information they collect, and how to disable them, please see our Cookies page .
95 Flash LSOs Flash L
96 We use local shared objects, also known as Flash cookies, to store your preferences such as volume control or high game score, or display content based upon what you view on ocally Stored Objects: We store Flash LSOs (also known as Flash cookies”) to maintain game settings or other site preferences or to display personalized content.
97 our site to personalize your visit. Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storag IP Addresses: We store IP addresses to identify specific computers that access our websites and products.
98 Chat Logs and Message Boards
99 We create and retain logs of both private and public chat conversations (“Chat Content”), activity, and game play patterns inside our websites.
100 e settings for Flash cookies click here . Additionally, you acknowledge and grant permission for Artix Entertainment to review, monitor, disclose, censor, delete, or otherwise remove chat content and other private use
101 What are IP Addresses?
102 An IP address (Internet Protocol address) is a unique address that certain electronic devices use in order to identify and communicate with each other on a computer network utilizing the Internet Protocol standard (IP)—in simpler terms, a computer address. Any participating network device—including routers, computers, time-servers, printers, Internet fax machines, and some telephones—can have their own unique address. r activity within company games for the purpose of preventing breaches of this Agreement and of other Company prohibitions on unlawful or abusive activity. Accordingly, you acknowledge that you have no privacy rights whatsoever in Chat Content or any other content you create or use on our websites. Use of the message board and forum are separate from any Arti
103 Message Boards x Entertainment game account. Accounts must be created separately and are subject to the TERMS OF USE .
104 To request removal of your personal information from our message board or forums, contact us using the information above.
105 If you use a message board or forum on this Web Site, you should be aware that any personally identifiable information you submit there can be read, collected or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.The message board must be signed up for separately from the game and is subject to TERMS OF USE. To request removal of your personal information from our message board or forums, contact us at If you use a message board or forum on any Artix Entertainment website, be aware that any personally identifiable information you submit can be read, collected or used by other users, and may be used to contact you. We are not responsible for the personally identifiable information you choose to submit in these forums.
106 . In some cases we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
107 Mobile Mobile Information
108 Artix Entertainment may use tools or third party analytical software to collect and use certain non-personal data that does not enable Artix Entertainment to identify you. The types of non-personal data Artix Entertainment may collect and use include, but are not limited to: (i) mobile device type and device properties; (ii) mobile device software platform and firmware; (iii) mobile phone carrier; (iv) geographical data no more accurate that metropolitan areas; (v) gamescore and achievements; (vi) other non-personal data as reasonably required by Artix Entertainment to enhance its services. Artix Entertainment may use tools or third party analytical software to collect and use certain non-personal data that does not enable Artix Entertainment to identify you. The types of non-personal data Artix Entertainment may collect and use include, but are not limited to: (i) mobile device type and device properties; (ii) mobile device software platform and firmware; (iii) mobile phone carrier; (iv) geographical data no more accurate than metropolitan areas; (v) gamescore and achievements; (vi) other non-personal data as reasonably required by Artix Entertainment to enhance its services.
109 Artix Entertainment may use the collected data for purposes of analyzing usage of Artix Entertainment games, managing and providing Artix Entertainment games and to further develop Artix Entertainments services and products. Artix Entertainment reserves the right to use and disclose the collected non-personal data for purposes of advertisement by Artix Entertainment or Artix Entertainments partners. Artix Entertainment may use the collected data for purposes of analyzing usage of Artix Entertainment games, managing and providing Artix Entertainment games and to further develop Artix Entertainment's services and products. Artix Entertainment reserves the right to use and disclose the collected non-personal data for purposes of advertisement by Artix Entertainment or Artix Entertainment's partners.
110 Security and Credit Card Use Security and Credit Card Use
111 The security of your personal information is important to us and our third party vendors. When you enter sensitive information (such as credit card number and/or social security number, Corp ID number or ABN) on our site or an affiliate sign up page, registration or order forms, both Artix Entertainment and our third party vendors encrypt that information using secure socket layer technology (SSL). The security of your personal information is important to us and our third party vendors. When you enter sensitive information (such as credit card number and/or social security number, Corp ID number or ABN) on our site or an affiliate sign up page, registration or order forms, both Artix Entertainment and our third party vendors encrypt that information using secure socket layer technology (SSL).
112 We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
113 If you have any questions about the security of our website, you can email us at: If you have any questions about the security of our website, please contact us using the information above.
114 Artix Entertainment utilizes a credit card processor to process your payments while on our site. We share your name, email address and credit card information with these third parties to provide the service requested. These third parties are not permitted to use your information for their own promotional purposes. Alternatively you have the option to use the payment options listed below. The personal information (such as name and email address, but non inclusive of your financial information) collected by these third parties is shared back with Artix Entertainment for the purpose of fulfilling your subscription request.PayPal Artix Entertainment utilizes a credit card processor to process your payments while on our site. We share your name, email address and credit card information with these third parties to provide the service requested. These third parties are not permitted to use your information for their own promotional purposes. Alternatively you have the option to use the payment options listed below. The personal information (such as name and email address, but non inclusive of your financial information) collected by these third parties is shared back with Artix Entertainment for the purpose of fulfilling your subscription request.
115 Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. To find our more about PayPal and its privacy and security policies, please visit www.paypal.com . PayPal is our preferred method of payment.
116 PlaySpan
117 Founded in 1998, PlaySpan offers over 100 methods of payment, including cash and money order methods (additional fees may apply). To find out more about PlaySpan and its privacy and security policies, please visit www.playspan.com
118 ClickAndBuy
119 Founded in 2001, ClickAndBuy enables individuals or businesses with an email address the ability to securely and easily send and receive payments online. To find out more about ClickAndBuy and its privacy and security policies, please visit www.clickandbuy.com .
120 Cherry Credits
121 Cherry Credits allows individuals or businesses to make payments without the dominant use of Credit Cards. To find out more about Cherry Credits and its privacy and security policies, please visit www.cherrycredits.com .
122 Name of Third Party Partner
123 What info is shared with partner?
124 What info is collected by this partner?
125 Partner’s purpose
126 Link to partner’s privacy policy
127 PayPal
128 userid, email
129 name, address, email, payment info
130 Payment Provider
131 PayPal Privacy Policy
132 PayPalPro
133 name, address, email, credit card
134 name, address, email, payment info
135 Payment Provider
136 PayPal Privacy Policy
137 PlaySpan
138 userid, email
139 name, address, email, payment info
140 Payment Provider
141 PlaySpan Privacy Policy
142 FastCash Brazil
143 none
144 username, email, payment info
145 Payment Provider
146 FastCash Brazil Privacy Policy
147 Paymentez
148 userid, email
149 payment info
150 Payment Provider
151 Paymentez Privacy Policy
152 DragonPay
153 userid, email
154 payment info
155 Payment Provider
156 DragonPay Privacy Policy
157 cashU
158 userid
159 payment info
160 Payment Provider
161 cashU Privacy Policy
162 Mobius
163 userid
164 payment info
165 Payment Provider
166 Mobius Privacy Policy
167 Allopass SMS
168 userid
169 cell phone number
170 Payment Provider
171 Allopass Privacy Policy
172 Boku SMS
173 userid
174 cell phone number
175 Payment Provider
176 Boku Privacy Policy
177 Cherry Credits
178 userid
179 payment info
180 Payment Provider
181 Cherry Credits Privacy Policy
182 INCOMM
183 userid
184 none
185 Payment Provider
186 INCOMM Privacy Policy
187 (click privacy policy at bottom of page)
188 Blackhawk
189 userid
190 none
191 Payment Provider
192 Blackhawk Privacy Policy
193 Rixty
194 userid
195 email
196 Payment Provider
197 Rixty Privacy Policy
198 Zeevex
199 userid, email
200 email
201 Payment Provider
202 Zeevex Privacy Policy
203 OpenBucks
204 userid
205 none
206 Payment Provider
207 OpenBucks Privacy Policy
208 Freecause
209 userid
210 none
211 Toolbar
212 Freecause Privacy Policy
213 SuperRewards
214 userid, Age
215 optional: email, gender, birthdate
216 OfferWall
217 SuperRewards Privacy Policy
218 Matomy Money
219 userid, Age
220 optional: email
221 OfferWall
222 Matomy Money Privacy Policy
223 Peanut Labs
224 encrypted userid, Age
225 optional: age, gender, demographics, varies
226 OfferWall
227 Peanut Labs Privacy Policy
228 Sometrics
229 userid
230 optional: email
231 OfferWall
232 Sometrics Privacy Policy
233 TokenAds
234 userid, Age
235 optional: name, email, facebook connect
236 OfferWall
237 TokenAds Privacy Policy
238 SponsorPay
239 userid
240 optional: email, gender, birthdate
241 OfferWall
242 SponsorPay Privacy Policy
243 SupersonicAds
244 userid
245 optional: email
246 OfferWall
247 SupersonicAds Privacy Policy
248 Volume11 Media
249 userid, Age
250 none
251 OfferWall
252 Volumn11 Media Privacy Policy
253 RadiumOne
254 userid
255 optional: email
256 OfferWall
257 RadiumOne Privacy Policy
258 Jampp
259 userid
260 optional: facebook connect
261 OfferWall
262 Jampp
263 Shizmoo
264 none
265 none
266 Advertiser
267 Shizmoo Privacy Policy
268 Google
269 none
270 none
271 Advertiser
272 Google Privacy Policy
273 WildTangent
274 none
275 none
276 Advertiser
277 Wild Tangent Privacy Policy
278 WildTangent Brandboost
279 userid
280 none
281 Advertiser
282 Wild Tangent Privacy Policy
283 AdCash
284 userid
285 none
286 Advertiser
287 AdCash Privacy Policy
288 Game Advertising Online
289 userid
290 none
291 Advertiser
292 GameAdvertising Online Privacy
293 adsmarket.com
294 userid
295 none
296 Advertiser
297 adsmarket Privacy Policy
298 popmog.com
299 userid
300 none
301 Advertiser
302 popmog Privacy Policy
303 ad2games.com
304 none
305 none
306 Advertiser
307 ad2games Privacy Policy
308 ad4game.com
309 none
310 none
311 Advertiser
312 ad4game Privacy Policy
313 ValueClick
314 none
315 none
316 Advertiser
317 ValueClick Privacy Policy
318
319 If you have any inquiries regarding our partner’s privacy practices or how they use your child’s personal information, please contact us directly at
320 .
321 Social Media (Features) and Widgets
322 Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
323 CHILDRENS’S PRIVACY POLICY
324 Artix Entertainment encourages parents and legal guardians to spend time online with their children. We urge parents and legal guardians to instruct their children to never give out their personal information online without permission. We also recognize a special need to protect personal information obtained from children. In compliance with Children’s Online Privacy Protection Act ('COPPA'), we have adopted the following policies regarding children under the age of 13 ('Children'):
325 Type and Use of Information Collected from Children
326 To create a Free Account, Artix Entertainment does not collect or require for the child to provide any personally identifiable information if the child is known to Artix Entertainment to be under the age of 13.
327 To create a Subscriber Account, Artix Entertainment does require an e-mail address as well as the parent’s correct billing information as outlined under the Subscriber Accounts section.
328 For Subscriber Accounts, we use your Subscriber e-mail address for the following purposes:
329 To send a confirmation notice to the parent of their child's character registration and password information.
330 Upon the parent’s request, to send the user password information when the child has lost or forgotten their password.
331 In response to any questions, concerns or problems that a subscriber has contacted Artix Entertainment about.*
332 To contact the parent about any problem with the child’s account or conduct in the game.
333 To send out a newsletter to the subscriber email account**.
334 *We recognize that young children may inadvertently give out personal information including their e-mail address when contacting us with any questions, problems, or concerns they have encountered while playing the game. We do not collect or use any such additional personal information acquired in this manner unless it is necessary for us to respond to the problem or question or concern. We reserve the right to disclose your child's personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web Sites.
335 ** Artix Entertainment games are unique in a sense that we design and run numerous special events that keep the game constantly fresh, challenging, fun and interesting for our users. Some of these events coincide with actual real life holidays, such as Valentine’s Day, other events are made up as we go along. We use the newsletter to notify our users of all the upcoming events, changes, improvements, upgrades, new characters, etc. In addition, occasionally we may notify our users of new products and services that Artix Entertainment has designed and made available exclusively to our users.
336 If a child desires to upgrade his/her account to Subscriber Status, a parent or legal guardian will be required to divulge additional reasonably necessary information as described above under Subscriber Accounts.
337 Artix Entertainment does not share, sell, rent or trade, your child’s personal information to any third parties for their promotional purposes.
338 Artix Entertainment does not condition a child’s participation in an online activity on the child providing more personal information than is reasonably necessary for the activity. In addition, Parent’s have the right to consent to the website’s use of their child’s personal information without having to consent to its disclosure of that information to third parties. Parents may consent to the website’s use of their child’s personal information, but request that such personal information is not disclosed to third parties, by emailing us at
339 Notification and Verifiable Parental Consent
340 At this time, whenever Artix Entertainment is aware that a user is under the age of 13, Artix Entertainment requires the child submit the parent’s email address. We will then provide proper parental notice of the child’s use of the site, including their username and password. For Subscriber Accounts, the receipt of payment is considered actual, verifiable consent from the parents to the child’s use of our website and to any information that was divulged as reasonably necessary to process payments, verify and maintain the account.
341 How can parents access, change or delete personally identifiable information about their children?
342 Once again, we would like to assure you that we do not keep any information other than what is listed above. However, parents are welcome to contact us about any personally identifiable information about their child by email. If your child's personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change within the 'Account Management' section of the site, or by contacting us at the email address provided below. We will respond to your request to access within 30 days. Parents may request that we discontinue collection and use of their Child's Personal Information and request that we delete it by contacting us at the email address provided below.
343 How can users acess, change or delete personally identifiable information about themselves?
344 If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or delete it by making a change within the 'Account Management' section of the site, or by contacting us at the email address provided below. We will respond to your request to access within 30 days.
345 Data Retention
346 We will retain your informationfor as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at
347 . We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
348 Revision Information
349 If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
350 We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. If we make material changes to how we use Personal Information collected from children under age 13, we will notify parents by email in order to obtain verifiable parental consent for the new uses of the child's Personal Information.
351 Revision Information
352 If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
353 We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. If we make material changes to how we use Personal Information collected from children under age 13, we will notify parents by email in order to obtain verifiable parental consent for the new uses of the child's Personal Information.
354 Contacting Artix Entertainment
355 If you need further assistance or have any additional questions or comments about our Privacy Policy, please contact us at
356 or write to us:
357 Member Services
358 Artix Entertainment, LLC
359 12000 North Dale Mabry Highway
360 Suite 110
361 Tampa, FL 33618
362 For Payment Questions Only, Please Call (813) 774-8493 If you have any inquiries regarding our partner's privacy practices or how they use your child's personal information, please contact us using the information and methods above.
363 Children’s Privacy Policy
364 Artix Entertainment encourages parents and legal guardians to spend time online with their children. We urge parents and legal guardians to instruct their children to never give out their personal information online without permission. We also recognize a special need to protect personal information obtained from children. In compliance with Children's Online Privacy Protection Act ('COPPA'), we have adopted the following policies regarding children under the age of 13 ('Children'):
365 Types and Use of Information Collected from Children
366 Artix Entertainment does not collect or require the child to provide any personally identifiable information to create a Free Account if the child is known to Artix Entertainment to be under the age of 13.
367 Artix Entertainment requires an email address, as well as the parent’s correct billing address, to create a Subscriber Account.
368 Your email address may be used:
369 To send a confirmation notice to the parent of their child's character registration and password information.
370 Upon the parent's request, to send the user password information when the child has lost or forgotten their password.
371 In response to any questions, concerns or problems that a subscriber has requested from Artix Entertainment.
372 To contact the parent concerning any problem with the child's account or conduct in the game.
373 To send out a newsletter to the subscriber email account
374 We do not collect or store any additional personal information given by underage users contacting us with questions or issues, and will only use the information while/if it is necessary for us to respond.
375 Parent or legal guardians will be required to submit additional reasonable information (such as their real full name or physical address) in order to upgrade their child’s account, as described above under Subscriber Accounts.
376 Artix Entertainment does not share, sell, rent or trade, your child's personal information to any third parties for their promotional purposes.
377 Parental Consent
378 Artix Entertainment will only request reasonable personal information in order to enable your child’s participation in regular online activities.
379 Giving consent for Artix Entertainment to use your child’s personal information will not automatically grant consent for its disclosure to third parties. To request that we withhold your child’s personal information from third parties, please contact us using the information above.
380 Whenever Artix Entertainment is aware that a user is under the age of 13, we require that child to submit their parent's email address. We will then provide proper parental notice of the child's use of the site, including their username and password.
381 For Subscriber Accounts, the receipt of payment is considered actual, verifiable consent by a parent or legal guardian to the child's use of our website and to any information that was divulged as reasonably necessary to process payments, verify, and maintain the account.
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