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18 Academic Institutions Professional Organizations Academic Institutions Professional Organizations
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23 Our Team Our Team
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25 Academic Institutions Academic Institutions
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35 Privacy Policy Privacy Policy
36 Privacy Policy Privacy Policy
37 Privacy Policy Privacy Policy
38 Privacy Policy Privacy Policy
39 This Privacy Policy describes ProctorU Inc.’s policies and procedures on the collection, use and disclosure of your information you provide on our websites, not limited to the following: ProctorU Go , ProctorU , ProctorU Legacy , and ProctorU Blog . ProctorU Inc. may obtain your information through your use of the service or from your institution. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by ProctorU Inc. in the United States or any other country where ProctorU Inc. operates. This Privacy Policy describes ProctorU Inc.’s policies and procedures on the collection, use and disclosure of your information you provide on our websites, not limited to the following: ProctorU Go , ProctorU , ProctorU Legacy , and ProctorU Blog . ProctorU Inc. may obtain your information through your use of the service or from your institution. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by ProctorU Inc. in the United States or any other country where ProctorU Inc. operates.
40 ProctorU Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. ProctorU Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List . ProctorU Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. ProctorU Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List .
41 ProctorU Inc. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ProctorU Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov . ProctorU Inc. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ProctorU Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov .
42 ProctorU Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ProctorU Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. ProctorU Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ProctorU Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
43 With respect to personal data received or transferred pursuant to the Privacy Shield Framework, ProctorU Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ProctorU Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, ProctorU Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ProctorU Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
44 If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at TRUSTe Feedback and Resolution System . If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at TRUSTe Feedback and Resolution System .
45 If you have a Privacy Shield complaint, please visit ProctorU Support to submit a support ticket. If you have a Privacy Shield complaint, please visit ProctorU Support to submit a support ticket.
46 Under certain conditions, more fully described on the Privacy Shield Website , you may invoke binding arbitration when other dispute resolution procedures have been exhausted. Under certain conditions, more fully described on the Privacy Shield Website , you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
47 Information Collection and Use Information Collection and Use
48 Information Collected Upon Registration Information Collected Upon Registration
49 When you create or reconfigure a ProctorU Inc. account, you provide some personal information, such as your name, username, password, the institution with which you will be taking an exam, credit card number, access to users’ camera and email address. Some of this information, for example, your name and the assessment you are scheduled to take, is listed internally in our system and is accessible by your institution. Your use of the service may also result in ProctorU Inc. having a stored image of your face, a stored image of the work you perform while connected to ProctorU Inc., or a video capture of your activities while connected with ProctorU Inc. This information is used to verify to your institution that you were the person performing the work and that the work was performed properly. When you create or reconfigure a ProctorU Inc. account, you provide some personal information, such as your name, username, password, the institution with which you will be taking an exam, credit card number, access to users’ camera and email address. Some of this information, for example, your name and the assessment you are scheduled to take, is listed internally in our system and is accessible by your institution. Your use of the service may also result in ProctorU Inc. having a stored image of your face, a stored image of the work you perform while connected to ProctorU Inc., or a video capture of your activities while connected with ProctorU Inc. This information is used to verify to your institution that you were the person performing the work and that the work was performed properly.
50 Authentication Authentication
51 You may be asked to authenticate your identity through data services. These questions are generated from a public information database and usually they are scores that indicate the authenticity of users’ identity. The scores are numeric and don’t provide any personal information. Upon request, we will provide you the identity of the authentication service we are using for your account in case you wish to review their privacy policy. You may be asked to authenticate your identity through data services. These questions are generated from a public information database and usually they are scores that indicate the authenticity of users’ identity. The scores are numeric and don’t provide any personal information. Upon request, we will provide you the identity of the authentication service we are using for your account in case you wish to review their privacy policy.
52 Log Data Log Data
53 Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, internet service provider (ISP), operating system, date/time stamp, clickstream data, and browser plug-ins. Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, internet service provider (ISP), operating system, date/time stamp, clickstream data, and browser plug-ins.
54 We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
55 The IP address information we may receive will be the external IP of your ISP and is requested by your partner institution to help troubleshoot issues or verify a general testing location. The IP address information we may receive will be the external IP of your ISP and is requested by your partner institution to help troubleshoot issues or verify a general testing location.
56 Tracking Technologies Tracking Technologies
57 ProctorU Inc. and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. ProctorU Inc. and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.
58 We use cookies to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. We use cookies to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.
59 We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here ). Please note this does not opt you out of being served ads. You will continue to receive generic ads. We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here ). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
60 Third Party Services Third Party Services
61 ProctorU Inc. uses Google Analytics to help understand use of our Services. Google Analytics collects information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and their use of it is governed by their Privacy Policy. ProctorU Inc. uses Google Analytics to help understand use of our Services. Google Analytics collects information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and their use of it is governed by their Privacy Policy.
62 Social Media Widgets Social Media Widgets
63 Our website includes Social Media Features, such as the Facebook, Twitter, Vimeo and WordPress button [and Widgets, such as the Share This button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. Our website includes Social Media Features, such as the Facebook, Twitter, Vimeo and WordPress button [and Widgets, such as the Share This button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
64 Information Sharing and Disclosure Information Sharing and Disclosure
65 Your Consent: We may share or disclose your information with your institution. Use of ProctorU Inc.’s services explicitly indicates your consent to disclosing your information back to your institution. Your Consent: We may share or disclose your information with your institution. Use of ProctorU Inc.’s services explicitly indicates your consent to disclosing your information back to your institution.
66 We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. If you do not want us to share your personal information with these companies, contact us at help@proctoru.com . We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. If you do not want us to share your personal information with these companies, contact us at legal@proctoru.com .
67 These companies are authorized to use your personal information only as necessary to provide these services to us. These companies are authorized to use your personal information only as necessary to provide these services to us.
68 Frames Frames
69 Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.proctoru.com. Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.proctoru.com.
70 Service Providers Service Providers
71 We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this Privacy Policy. We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this Privacy Policy.
72 Law and Harm Law and Harm
73 We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal process; to protect the safety of any person; to address fraud, security or technical issues; or to protect ProctorU Inc.’s rights or property. We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal process; to protect the safety of any person; to address fraud, security or technical issues; or to protect ProctorU Inc.’s rights or property.
74 Business Transfers Business Transfers
75 In the event that ProctorU Inc. is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. In the event that ProctorU Inc. is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
76 Modifying Your Personal Information Modifying Your Personal Information
77 Upon request, ProctorU Inc. will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from our site or deactivate it by making the change on your profile page or by emailing our Chief Compliance Officer at legal@proctoru.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe. Upon request, ProctorU Inc. will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from our site or deactivate it by making the change on your profile page or by emailing our Chief Compliance Officer at legal@proctoru.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe.
78 The telephone number to contact is +1-855-772-8678. The mailing address is: The telephone number to contact is +1-855-772-8678. The mailing address is:
79 2200 Riverchase Center, Suite 600 2200 Riverchase Center, Suite 600
80 Hoover, AL 35244 Hoover, AL 35244
81 Data Retention Data Retention
82 To ensure the preservation of exam integrity including the analysis of individual and collaborative cheating behaviors, we retain your Personal Data for a period of seven years. Thereafter, we make sure that we delete your Personal Data on an ongoing basis when it is no longer needed or relevant to pursue the purposes they are collected for. In addition, we, keep copies of your Personal Data to the extent this is required by the applicable legislation, for example with respect to Personal Data included in book-keeping records that has be kept in copy for up to seven years. To ensure the preservation of exam integrity including the analysis of individual and collaborative cheating behaviors, we retain your Personal Data for a period of seven years. Thereafter, we make sure that we delete your Personal Data on an ongoing basis when it is no longer needed or relevant to pursue the purposes they are collected for. In addition, we, keep copies of your Personal Data to the extent this is required by the applicable legislation, for example with respect to Personal Data included in book-keeping records that has be kept in copy for up to seven years.
83 Choice/Opt-out Choice/Opt-out
84 You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at marketing@proctoru.com . You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at marketing@proctoru.com .
85 Links to Other Web Sites Links to Other Web Sites
86 Our Site includes links to other websites whose privacy practices may differ from those of ProctorU Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit. Our Site includes links to other websites whose privacy practices may differ from those of ProctorU Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
87 Our Policy Towards Children Our Policy Towards Children
88 We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete their information immediately and terminate the child’s account. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete their information immediately and terminate the child’s account.
89 Security Security
90 The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
91 We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at marketing@proctoru.com . We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at marketing@proctoru.com .
92 Changes to this Policy Changes to this Policy
93 We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practice. We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practice.
94 Version 3.0, Effective May 1, 2018 Version 3.0, Effective May 1, 2018
95 Contact Information Contact Information
96 If you have questions or concerns about this privacy policy, please contact us through the information below: If you have questions or concerns about this privacy policy, please contact us through the information below:
97 ProctorU Inc. ProctorU Inc.
98 Attn: Chief Compliance Officer Attn: Chief Compliance Officer
99 2200 Riverchase Ctr. Suite 600 2200 Riverchase Ctr. Suite 600
100 Birmingham, AL 35244 Birmingham, AL 35244
101 +1-855-772-8678 +1-855-772-8678
102 Email us Email us
103 This Privacy Policy describes ProctorU Inc.’s policies and procedures on the collection, use and disclosure of your information you provide on our websites, not limited to the following: ProctorU Go , ProctorU , ProctorU Legacy , and ProctorU Blog . ProctorU Inc. may obtain your information through your use of the service or from your institution. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by ProctorU Inc. in the United States or any other country where ProctorU Inc. operates. This Privacy Policy describes ProctorU Inc.’s policies and procedures on the collection, use and disclosure of your information you provide on our websites, not limited to the following: ProctorU Go , ProctorU , ProctorU Legacy , and ProctorU Blog . ProctorU Inc. may obtain your information through your use of the service or from your institution. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by ProctorU Inc. in the United States or any other country where ProctorU Inc. operates.
104 ProctorU Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. ProctorU Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List . ProctorU Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. ProctorU Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List .
105 ProctorU Inc. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ProctorU Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov . ProctorU Inc. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ProctorU Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov .
106 ProctorU Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ProctorU Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. ProctorU Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ProctorU Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
107 With respect to personal data received or transferred pursuant to the Privacy Shield Framework, ProctorU Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ProctorU Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, ProctorU Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ProctorU Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
108 If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at TRUSTe Feedback and Resolution System . If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at TRUSTe Feedback and Resolution System .
109 If you have a Privacy Shield complaint, please visit ProctorU Support to submit a support ticket. If you have a Privacy Shield complaint, please visit ProctorU Support to submit a support ticket.
110 Under certain conditions, more fully described on the Privacy Shield Website , you may invoke binding arbitration when other dispute resolution procedures have been exhausted. Under certain conditions, more fully described on the Privacy Shield Website , you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
111 Information Collection and Use Information Collection and Use
112 Information Collected Upon Registration Information Collected Upon Registration
113 When you create or reconfigure a ProctorU Inc. account, you provide some personal information, such as your name, username, password, the institution with which you will be taking an exam, credit card number, access to users’ camera and email address. Some of this information, for example, your name and the assessment you are scheduled to take, is listed internally in our system and is accessible by your institution. Your use of the service may also result in ProctorU Inc. having a stored image of your face, a stored image of the work you perform while connected to ProctorU Inc., or a video capture of your activities while connected with ProctorU Inc. This information is used to verify to your institution that you were the person performing the work and that the work was performed properly. When you create or reconfigure a ProctorU Inc. account, you provide some personal information, such as your name, username, password, the institution with which you will be taking an exam, credit card number, access to users’ camera and email address. Some of this information, for example, your name and the assessment you are scheduled to take, is listed internally in our system and is accessible by your institution. Your use of the service may also result in ProctorU Inc. having a stored image of your face, a stored image of the work you perform while connected to ProctorU Inc., or a video capture of your activities while connected with ProctorU Inc. This information is used to verify to your institution that you were the person performing the work and that the work was performed properly.
114 Authentication Authentication
115 You may be asked to authenticate your identity through data services. These questions are generated from a public information database and usually they are scores that indicate the authenticity of users’ identity. The scores are numeric and don’t provide any personal information. Upon request, we will provide you the identity of the authentication service we are using for your account in case you wish to review their privacy policy. You may be asked to authenticate your identity through data services. These questions are generated from a public information database and usually they are scores that indicate the authenticity of users’ identity. The scores are numeric and don’t provide any personal information. Upon request, we will provide you the identity of the authentication service we are using for your account in case you wish to review their privacy policy.
116 Log Data Log Data
117 Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, internet service provider (ISP), operating system, date/time stamp, clickstream data, and browser plug-ins. Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, internet service provider (ISP), operating system, date/time stamp, clickstream data, and browser plug-ins.
118 We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
119 The IP address information we may receive will be the external IP of your ISP and is requested by your partner institution to help troubleshoot issues or verify a general testing location. The IP address information we may receive will be the external IP of your ISP and is requested by your partner institution to help troubleshoot issues or verify a general testing location.
120 Tracking Technologies Tracking Technologies
121 ProctorU Inc. and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. ProctorU Inc. and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.
122 We use cookies to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. We use cookies to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.
123 We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here ). Please note this does not opt you out of being served ads. You will continue to receive generic ads. We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here ). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
124 Third Party Services Third Party Services
125 ProctorU Inc. uses Google Analytics to help understand use of our Services. Google Analytics collects information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and their use of it is governed by their Privacy Policy. ProctorU Inc. uses Google Analytics to help understand use of our Services. Google Analytics collects information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and their use of it is governed by their Privacy Policy.
126 Social Media Widgets Social Media Widgets
127 Our website includes Social Media Features, such as the Facebook, Twitter, Vimeo and WordPress button [and Widgets, such as the Share This button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. Our website includes Social Media Features, such as the Facebook, Twitter, Vimeo and WordPress button [and Widgets, such as the Share This button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
128 Information Sharing and Disclosure Information Sharing and Disclosure
129 Your Consent: We may share or disclose your information with your institution. Use of ProctorU Inc.’s services explicitly indicates your consent to disclosing your information back to your institution. Your Consent: We may share or disclose your information with your institution. Use of ProctorU Inc.’s services explicitly indicates your consent to disclosing your information back to your institution.
130 We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. If you do not want us to share your personal information with these companies, contact us at help@proctoru.com . We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. If you do not want us to share your personal information with these companies, contact us at legal@proctoru.com .
131 These companies are authorized to use your personal information only as necessary to provide these services to us. These companies are authorized to use your personal information only as necessary to provide these services to us.
132 Frames Frames
133 Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.proctoru.com. Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.proctoru.com.
134 Service Providers Service Providers
135 We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this Privacy Policy. We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this Privacy Policy.
136 Law and Harm Law and Harm
137 We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal process; to protect the safety of any person; to address fraud, security or technical issues; or to protect ProctorU Inc.’s rights or property. We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal process; to protect the safety of any person; to address fraud, security or technical issues; or to protect ProctorU Inc.’s rights or property.
138 Business Transfers Business Transfers
139 In the event that ProctorU Inc. is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. In the event that ProctorU Inc. is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
140 Modifying Your Personal Information Modifying Your Personal Information
141 Upon request, ProctorU Inc. will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from our site or deactivate it by making the change on your profile page or by emailing our Chief Compliance Officer at legal@proctoru.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe. Upon request, ProctorU Inc. will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from our site or deactivate it by making the change on your profile page or by emailing our Chief Compliance Officer at legal@proctoru.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe.
142 The telephone number to contact is +1-855-772-8678. The mailing address is: The telephone number to contact is +1-855-772-8678. The mailing address is:
143 2200 Riverchase Center, Suite 600 2200 Riverchase Center, Suite 600
144 Hoover, AL 35244 Hoover, AL 35244
145 Data Retention Data Retention
146 To ensure the preservation of exam integrity including the analysis of individual and collaborative cheating behaviors, we retain your Personal Data for a period of seven years. Thereafter, we make sure that we delete your Personal Data on an ongoing basis when it is no longer needed or relevant to pursue the purposes they are collected for. In addition, we, keep copies of your Personal Data to the extent this is required by the applicable legislation, for example with respect to Personal Data included in book-keeping records that has be kept in copy for up to seven years. To ensure the preservation of exam integrity including the analysis of individual and collaborative cheating behaviors, we retain your Personal Data for a period of seven years. Thereafter, we make sure that we delete your Personal Data on an ongoing basis when it is no longer needed or relevant to pursue the purposes they are collected for. In addition, we, keep copies of your Personal Data to the extent this is required by the applicable legislation, for example with respect to Personal Data included in book-keeping records that has be kept in copy for up to seven years.
147 Choice/Opt-out Choice/Opt-out
148 You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at marketing@proctoru.com . You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at marketing@proctoru.com .
149 Links to Other Web Sites Links to Other Web Sites
150 Our Site includes links to other websites whose privacy practices may differ from those of ProctorU Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit. Our Site includes links to other websites whose privacy practices may differ from those of ProctorU Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
151 Our Policy Towards Children Our Policy Towards Children
152 We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete their information immediately and terminate the child’s account. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete their information immediately and terminate the child’s account.
153 Security Security
154 The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
155 We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at marketing@proctoru.com . We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at marketing@proctoru.com .
156 Changes to this Policy Changes to this Policy
157 We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practice. We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practice.
158 Version 3.0, Effective May 1, 2018 Version 3.0, Effective May 1, 2018
159 Contact Information Contact Information
160 If you have questions or concerns about this privacy policy, please contact us through the information below: If you have questions or concerns about this privacy policy, please contact us through the information below:
161 ProctorU Inc. ProctorU Inc.
162 Attn: Chief Compliance Officer Attn: Chief Compliance Officer
163 2200 Riverchase Ctr. Suite 600 2200 Riverchase Ctr. Suite 600
164 Birmingham, AL 35244 Birmingham, AL 35244
165 +1-855-772-8678 +1-855-772-8678
166 Email us Email us
167 This Privacy Policy describes ProctorU Inc.’s policies and procedures on the collection, use and disclosure of your information you provide on our websites, not limited to the following: ProctorU Go , ProctorU , ProctorU Legacy , and ProctorU Blog . ProctorU Inc. may obtain your information through your use of the service or from your institution. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by ProctorU Inc. in the United States or any other country where ProctorU Inc. operates. This Privacy Policy describes ProctorU Inc.’s policies and procedures on the collection, use and disclosure of your information you provide on our websites, not limited to the following: ProctorU Go , ProctorU , ProctorU Legacy , and ProctorU Blog . ProctorU Inc. may obtain your information through your use of the service or from your institution. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by ProctorU Inc. in the United States or any other country where ProctorU Inc. operates.
168 ProctorU Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. ProctorU Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List . ProctorU Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. ProctorU Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List .
169 ProctorU Inc. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ProctorU Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov . ProctorU Inc. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ProctorU Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov .
170 ProctorU Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ProctorU Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. ProctorU Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ProctorU Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
171 With respect to personal data received or transferred pursuant to the Privacy Shield Framework, ProctorU Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ProctorU Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, ProctorU Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ProctorU Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
172 If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at TRUSTe Feedback and Resolution System . If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at TRUSTe Feedback and Resolution System .
173 If you have a Privacy Shield complaint, please visit ProctorU Support to submit a support ticket. If you have a Privacy Shield complaint, please visit ProctorU Support to submit a support ticket.
174 Under certain conditions, more fully described on the Privacy Shield Website , you may invoke binding arbitration when other dispute resolution procedures have been exhausted. Under certain conditions, more fully described on the Privacy Shield Website , you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
175 Information Collection and Use Information Collection and Use
176 Information Collected Upon Registration Information Collected Upon Registration
177 When you create or reconfigure a ProctorU Inc. account, you provide some personal information, such as your name, username, password, the institution with which you will be taking an exam, credit card number, access to users’ camera and email address. Some of this information, for example, your name and the assessment you are scheduled to take, is listed internally in our system and is accessible by your institution. Your use of the service may also result in ProctorU Inc. having a stored image of your face, a stored image of the work you perform while connected to ProctorU Inc., or a video capture of your activities while connected with ProctorU Inc. This information is used to verify to your institution that you were the person performing the work and that the work was performed properly. When you create or reconfigure a ProctorU Inc. account, you provide some personal information, such as your name, username, password, the institution with which you will be taking an exam, credit card number, access to users’ camera and email address. Some of this information, for example, your name and the assessment you are scheduled to take, is listed internally in our system and is accessible by your institution. Your use of the service may also result in ProctorU Inc. having a stored image of your face, a stored image of the work you perform while connected to ProctorU Inc., or a video capture of your activities while connected with ProctorU Inc. This information is used to verify to your institution that you were the person performing the work and that the work was performed properly.
178 Authentication Authentication
179 You may be asked to authenticate your identity through data services. These questions are generated from a public information database and usually they are scores that indicate the authenticity of users’ identity. The scores are numeric and don’t provide any personal information. Upon request, we will provide you the identity of the authentication service we are using for your account in case you wish to review their privacy policy. You may be asked to authenticate your identity through data services. These questions are generated from a public information database and usually they are scores that indicate the authenticity of users’ identity. The scores are numeric and don’t provide any personal information. Upon request, we will provide you the identity of the authentication service we are using for your account in case you wish to review their privacy policy.
180 Log Data Log Data
181 Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, internet service provider (ISP), operating system, date/time stamp, clickstream data, and browser plug-ins. Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, internet service provider (ISP), operating system, date/time stamp, clickstream data, and browser plug-ins.
182 We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
183 The IP address information we may receive will be the external IP of your ISP and is requested by your partner institution to help troubleshoot issues or verify a general testing location. The IP address information we may receive will be the external IP of your ISP and is requested by your partner institution to help troubleshoot issues or verify a general testing location.
184 Tracking Technologies Tracking Technologies
185 ProctorU Inc. and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. ProctorU Inc. and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.
186 We use cookies to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. We use cookies to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.
187 We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here ). Please note this does not opt you out of being served ads. You will continue to receive generic ads. We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here ). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
188 Third Party Services Third Party Services
189 ProctorU Inc. uses Google Analytics to help understand use of our Services. Google Analytics collects information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and their use of it is governed by their Privacy Policy. ProctorU Inc. uses Google Analytics to help understand use of our Services. Google Analytics collects information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and their use of it is governed by their Privacy Policy.
190 Social Media Widgets Social Media Widgets
191 Our website includes Social Media Features, such as the Facebook, Twitter, Vimeo and WordPress button [and Widgets, such as the Share This button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. Our website includes Social Media Features, such as the Facebook, Twitter, Vimeo and WordPress button [and Widgets, such as the Share This button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
192 Information Sharing and Disclosure Information Sharing and Disclosure
193 Your Consent: We may share or disclose your information with your institution. Use of ProctorU Inc.’s services explicitly indicates your consent to disclosing your information back to your institution. Your Consent: We may share or disclose your information with your institution. Use of ProctorU Inc.’s services explicitly indicates your consent to disclosing your information back to your institution.
194 We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. If you do not want us to share your personal information with these companies, contact us at help@proctoru.com . We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. If you do not want us to share your personal information with these companies, contact us at legal@proctoru.com .
195 These companies are authorized to use your personal information only as necessary to provide these services to us. These companies are authorized to use your personal information only as necessary to provide these services to us.
196 Frames Frames
197 Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.proctoru.com. Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.proctoru.com.
198 Service Providers Service Providers
199 We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this Privacy Policy. We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this Privacy Policy.
200 Law and Harm Law and Harm
201 We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal process; to protect the safety of any person; to address fraud, security or technical issues; or to protect ProctorU Inc.’s rights or property. We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal process; to protect the safety of any person; to address fraud, security or technical issues; or to protect ProctorU Inc.’s rights or property.
202 Business Transfers Business Transfers
203 In the event that ProctorU Inc. is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. In the event that ProctorU Inc. is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
204 Modifying Your Personal Information Modifying Your Personal Information
205 Upon request, ProctorU Inc. will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from our site or deactivate it by making the change on your profile page or by emailing our Chief Compliance Officer at legal@proctoru.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe. Upon request, ProctorU Inc. will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from our site or deactivate it by making the change on your profile page or by emailing our Chief Compliance Officer at legal@proctoru.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe.
206 The telephone number to contact is +1-855-772-8678. The mailing address is: The telephone number to contact is +1-855-772-8678. The mailing address is:
207 2200 Riverchase Center, Suite 600 2200 Riverchase Center, Suite 600
208 Hoover, AL 35244 Hoover, AL 35244
209 Data Retention Data Retention
210 To ensure the preservation of exam integrity including the analysis of individual and collaborative cheating behaviors, we retain your Personal Data for a period of seven years. Thereafter, we make sure that we delete your Personal Data on an ongoing basis when it is no longer needed or relevant to pursue the purposes they are collected for. In addition, we, keep copies of your Personal Data to the extent this is required by the applicable legislation, for example with respect to Personal Data included in book-keeping records that has be kept in copy for up to seven years. To ensure the preservation of exam integrity including the analysis of individual and collaborative cheating behaviors, we retain your Personal Data for a period of seven years. Thereafter, we make sure that we delete your Personal Data on an ongoing basis when it is no longer needed or relevant to pursue the purposes they are collected for. In addition, we, keep copies of your Personal Data to the extent this is required by the applicable legislation, for example with respect to Personal Data included in book-keeping records that has be kept in copy for up to seven years.
211 Choice/Opt-out Choice/Opt-out
212 You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at marketing@proctoru.com . You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at marketing@proctoru.com .
213 Links to Other Web Sites Links to Other Web Sites
214 Our Site includes links to other websites whose privacy practices may differ from those of ProctorU Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit. Our Site includes links to other websites whose privacy practices may differ from those of ProctorU Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
215 Our Policy Towards Children Our Policy Towards Children
216 We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete their information immediately and terminate the child’s account. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete their information immediately and terminate the child’s account.
217 Security Security
218 The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
219 We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at marketing@proctoru.com . We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at marketing@proctoru.com .
220 Changes to this Policy Changes to this Policy
221 We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practice. We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practice.
222 Version 3.0, Effective May 1, 2018 Version 3.0, Effective May 1, 2018
223 Contact Information Contact Information
224 If you have questions or concerns about this privacy policy, please contact us through the information below: If you have questions or concerns about this privacy policy, please contact us through the information below:
225 ProctorU Inc. ProctorU Inc.
226 Attn: Chief Compliance Officer Attn: Chief Compliance Officer
227 2200 Riverchase Ctr. Suite 600 2200 Riverchase Ctr. Suite 600
228 Birmingham, AL 35244 Birmingham, AL 35244
229 +1-855-772-8678 +1-855-772-8678
230 Email us Email us
231 This Privacy Policy describes ProctorU Inc.’s policies and procedures on the collection, use and disclosure of your information you provide on our websites, not limited to the following: ProctorU Go , ProctorU , ProctorU Legacy , and ProctorU Blog . ProctorU Inc. may obtain your information through your use of the service or from your institution. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by ProctorU Inc. in the United States or any other country where ProctorU Inc. operates. ProctorU Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. ProctorU Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List . ProctorU Inc. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ProctorU Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov . ProctorU Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ProctorU Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, ProctorU Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ProctorU Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at TRUSTe Feedback and Resolution System . If you have a Privacy Shield complaint, please visit ProctorU Support to submit a support ticket. Under certain conditions, more fully described on the Privacy Shield Website , you may invoke binding arbitration when other dispute resolution procedures have been exhausted. Information Collection and Use When you create or reconfigure a ProctorU Inc. account, you provide some personal information, such as your name, username, password, the institution with which you will be taking an exam, credit card number, access to users’ camera and email address. Some of this information, for example, your name and the assessment you are scheduled to take, is listed internally in our system and is accessible by your institution. Your use of the service may also result in ProctorU Inc. having a stored image of your face, a stored image of the work you perform while connected to ProctorU Inc., or a video capture of your activities while connected with ProctorU Inc. This information is used to verify to your institution that you were the person performing the work and that the work was performed properly. You may be asked to authenticate your identity through data services. These questions are generated from a public information database and usually they are scores that indicate the authenticity of users’ identity. The scores are numeric and don’t provide any personal information. Upon request, we will provide you the identity of the authentication service we are using for your account in case you wish to review their privacy policy. Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, internet service provider (ISP), operating system, date/time stamp, clickstream data, and browser plug-ins. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The IP address information we may receive will be the external IP of your ISP and is requested by your partner institution to help troubleshoot issues or verify a general testing location. ProctorU Inc. and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. We use cookies to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here ). Please note this does not opt you out of being served ads. You will continue to receive generic ads. ProctorU Inc. uses Google Analytics to help understand use of our Services. Google Analytics collects information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and their use of it is governed by their Privacy Policy. Our website includes Social Media Features, such as the Facebook, Twitter, Vimeo and WordPress button [and Widgets, such as the Share This button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. Your Consent: We may share or disclose your information with your institution. Use of ProctorU Inc.’s services explicitly indicates your consent to disclosing your information back to your institution. This Privacy Policy describes ProctorU Inc.’s policies and procedures on the collection, use and disclosure of your information you provide on our websites, not limited to the following: ProctorU Go , ProctorU , ProctorU Legacy , and ProctorU Blog . ProctorU Inc. may obtain your information through your use of the service or from your institution. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by ProctorU Inc. in the United States or any other country where ProctorU Inc. operates. ProctorU Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. ProctorU Inc. is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List . ProctorU Inc. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. ProctorU Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov . ProctorU Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ProctorU Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, ProctorU Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ProctorU Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at TRUSTe Feedback and Resolution System . If you have a Privacy Shield complaint, please visit ProctorU Support to submit a support ticket. Under certain conditions, more fully described on the Privacy Shield Website , you may invoke binding arbitration when other dispute resolution procedures have been exhausted. Information Collection and Use When you create or reconfigure a ProctorU Inc. account, you provide some personal information, such as your name, username, password, the institution with which you will be taking an exam, credit card number, access to users’ camera and email address. Some of this information, for example, your name and the assessment you are scheduled to take, is listed internally in our system and is accessible by your institution. Your use of the service may also result in ProctorU Inc. having a stored image of your face, a stored image of the work you perform while connected to ProctorU Inc., or a video capture of your activities while connected with ProctorU Inc. This information is used to verify to your institution that you were the person performing the work and that the work was performed properly. You may be asked to authenticate your identity through data services. These questions are generated from a public information database and usually they are scores that indicate the authenticity of users’ identity. The scores are numeric and don’t provide any personal information. Upon request, we will provide you the identity of the authentication service we are using for your account in case you wish to review their privacy policy. Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, internet service provider (ISP), operating system, date/time stamp, clickstream data, and browser plug-ins. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The IP address information we may receive will be the external IP of your ISP and is requested by your partner institution to help troubleshoot issues or verify a general testing location. ProctorU Inc. and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. We use cookies to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here ). Please note this does not opt you out of being served ads. You will continue to receive generic ads. ProctorU Inc. uses Google Analytics to help understand use of our Services. Google Analytics collects information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and their use of it is governed by their Privacy Policy. Our website includes Social Media Features, such as the Facebook, Twitter, Vimeo and WordPress button [and Widgets, such as the Share This button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. Your Consent: We may share or disclose your information with your institution. Use of ProctorU Inc.’s services explicitly indicates your consent to disclosing your information back to your institution.
232 We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. If you do not want us to share your personal information with these companies, contact us at help@proctoru.com . These companies are authorized to use your personal information only as necessary to provide these services to us. Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.proctoru.com. We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this Privacy Policy. We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal process; to protect the safety of any person; to address fraud, security or technical issues; or to protect ProctorU Inc.’s rights or property. In the event that ProctorU Inc. is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. Upon request, ProctorU Inc. will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from our site or deactivate it by making the change on your profile page or by emailing our Chief Compliance Officer at legal@proctoru.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe. The telephone number to contact is +1-855-772-8678. The mailing address is: 2200 Riverchase Center, Suite 600 We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. If you do not want us to share your personal information with these companies, contact us at legal@proctoru.com . These companies are authorized to use your personal information only as necessary to provide these services to us. Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.proctoru.com. We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this Privacy Policy. We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal process; to protect the safety of any person; to address fraud, security or technical issues; or to protect ProctorU Inc.’s rights or property. In the event that ProctorU Inc. is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. Upon request, ProctorU Inc. will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from our site or deactivate it by making the change on your profile page or by emailing our Chief Compliance Officer at legal@proctoru.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe. The telephone number to contact is +1-855-772-8678. The mailing address is: 2200 Riverchase Center, Suite 600
233 Hoover, AL 35244 To ensure the preservation of exam integrity including the analysis of individual and collaborative cheating behaviors, we retain your Personal Data for a period of seven years. Thereafter, we make sure that we delete your Personal Data on an ongoing basis when it is no longer needed or relevant to pursue the purposes they are collected for. In addition, we, keep copies of your Personal Data to the extent this is required by the applicable legislation, for example with respect to Personal Data included in book-keeping records that has be kept in copy for up to seven years. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at marketing@proctoru.com . Our Site includes links to other websites whose privacy practices may differ from those of ProctorU Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete their information immediately and terminate the child’s account. The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at marketing@proctoru.com . We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practice. Version 3.0, Effective May 1, 2018 If you have questions or concerns about this privacy policy, please contact us through the information below: Hoover, AL 35244 To ensure the preservation of exam integrity including the analysis of individual and collaborative cheating behaviors, we retain your Personal Data for a period of seven years. Thereafter, we make sure that we delete your Personal Data on an ongoing basis when it is no longer needed or relevant to pursue the purposes they are collected for. In addition, we, keep copies of your Personal Data to the extent this is required by the applicable legislation, for example with respect to Personal Data included in book-keeping records that has be kept in copy for up to seven years. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at marketing@proctoru.com . Our Site includes links to other websites whose privacy practices may differ from those of ProctorU Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete their information immediately and terminate the child’s account. The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at marketing@proctoru.com . We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practice. Version 3.0, Effective May 1, 2018 If you have questions or concerns about this privacy policy, please contact us through the information below:
234 ProctorU Inc. ProctorU Inc.
235 Attn: Chief Compliance Officer Attn: Chief Compliance Officer
236 2200 Riverchase Ctr. Suite 600 2200 Riverchase Ctr. Suite 600
237 Birmingham, AL 35244 Birmingham, AL 35244
238 +1-855-772-8678 +1-855-772-8678
239 Email us Email us
240 © 2008 - 2018 ProctorU Inc. All rights reserved © 2008 - 2018 ProctorU Inc. All rights reserved
241 Privacy Policy Privacy Policy
242 Terms of Service Terms of Service
243 Careers Careers
244 Accessibility Statement Accessibility StatementPersonal Data Protection Policy
245 © 2008 - 2018 ProctorU Inc. All rights reserved Contact Data Protection Officer© 2008 - 2018 ProctorU Inc. All rights reserved
246 Privacy Policy Privacy Policy
247 Terms of Service Terms of Service
248 CareersAccessibility Statement CareersAccessibility StatementPersonal Data Protection Policy
249 Contact Data Protection Officer