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Capcom USA (en) - Política de Privacidad y Puerto Seguro 03-ago-2018 | 7,65%
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0 CAPCOM USA ONLINE PRIVACY STATEMENT CAPCOM USA ONLINE PRIVACY STATEMENT
1 Last updated July 17, 2018 Last updated August 2, 2018
2 Here is a PDF version of our Privacy Policy for those who wish to save or print the contents of this page. Here is a PDF version of our Privacy Policy for those who wish to save or print the contents of this page.
3 Welcome to Capcom USA! Welcome to Capcom USA!
4 OUR PRIVACY COMMITMENT OUR PRIVACY COMMITMENT
5 Capcom U.S.A., Inc. (collectively, "Capcom USA", "Capcom", or "we") respects the privacy rights of our online visitors and users of our mobile, online, downloadable products, websites and services, and we recognize the importance of protecting all information that you may choose to share with us. To further this commitment, we have adopted this Capcom USA Online Privacy Policy ("Privacy Policy") to outline for you how we collect and process your information. Capcom U.S.A., Inc. (collectively, "Capcom USA", "Capcom", or "we") respects the privacy rights of our online visitors and users of our mobile, online, downloadable products, websites and services, and we recognize the importance of protecting all information that you may choose to share with us. To further this commitment, we have adopted this Capcom USA Online Privacy Policy ("Privacy Policy") to outline for you how we collect and process your information.
6 This Privacy Policy applies to the use and sharing of information collected on and after the date that this Privacy Policy is posted. Unless applicable law requires your affirmative consent (as further described herein), by using our Services, you hereby consent to this Privacy Policy. This Privacy Policy applies to the use and sharing of information collected on and after the date that this Privacy Policy is posted. Unless applicable law requires your affirmative consent (as further described herein), by using our Services, you hereby consent to this Privacy Policy.
7 This Privacy Policy and the ESRB certification seals shown on our websites confirm that Capcom USA is a member in good standing of the Entertainment Software Rating Board's Privacy Certified Program ("ESRB Privacy Certified"). To protect your privacy, we have voluntarily undertaken this privacy initiative and all our websites, products, and services where this Privacy Policy is posted have been reviewed and certified by ESRB Privacy Certified to meet established online information collection, use, and disclosure practices. As a licensee of this privacy program, we are subject to frequent audits of our Services (defined below) and other enforcement and accountability mechanisms administered independently by ESRB Privacy Certified. This Privacy Policy and the ESRB certification seals shown on our websites confirm that Capcom USA is a member in good standing of the Entertainment Software Rating Board's Privacy Certified Program ("ESRB Privacy Certified"). To protect your privacy, we have voluntarily undertaken this privacy initiative and all our websites, products, and services where this Privacy Policy is posted have been reviewed and certified by ESRB Privacy Certified to meet established online information collection, use, and disclosure practices. As a licensee of this privacy program, we are subject to frequent audits of our Services (defined below) and other enforcement and accountability mechanisms administered independently by ESRB Privacy Certified.
8 TABLE OF CONTENTS TABLE OF CONTENTS
9 Q1. What information does this Privacy Policy cover? Q1. What information does this Privacy Policy cover?
10 Q2. What types of information do we collect about you? Q2. What types of information do we collect about you?
11 Q3. How is your information used and shared? Q3. How is your information used and shared?
12 Q4. What are your California Privacy Rights? Q4. What are your California Privacy Rights?
13 Q5. What kinds of security measures do we take to safeguard your personal information? Q5. What kinds of security measures do we take to safeguard your personal information?
14 Q6. How can you update your personal information and profile? Q6. How can you update your personal information and profile?
15 Q7. How can you ask questions, or send us comments, about this Privacy Policy? Q7. How can you ask questions, or send us comments, about this Privacy Policy?
16 Q8. How can you access and control the use of your personal information? Q8. How can you access and control the use of your personal information?
17 Q9. How will you know if we amend this Privacy Policy?• Q1. What information does this Privacy Policy cover? Q9. How will you know if we amend this Privacy Policy?Q10. How is information treated when it is collected from non-US residents?• Q1. What information does this Privacy Policy cover?
18 This Privacy Policy applies only to information collected on or through the websites, services, games and applications (each a “Service” or collectively, the “Services”) offered to you by Capcom USA, and to information shared with Capcom USA by certain third parties (as further described in this Privacy Policy). It does not apply to any other information collected by Capcom USA through any other means. This Privacy Policy applies only to information collected on or through the websites, services, games and applications (each a “Service” or collectively, the “Services”) offered to you by Capcom USA, and to information shared with Capcom USA by certain third parties (as further described in this Privacy Policy). It does not apply to any other information collected by Capcom USA through any other means.
19 Please note that this Privacy Policy applies only to information submitted and collected via the Internet, and does not apply to information that may be collected by Capcom via offline means. Further, this Privacy Policy applies only to the Services offered and maintained by Capcom USA, and not to any websites, services, games and/or applications offered and/or maintained by our international affiliates (e.g., Capcom Vancouver, Capcom Asia, Capcom Europe, and Capcom Japan), or, unless otherwise described in this Privacy Policy, any other companies or organizations to which we link. Capcom USA is therefore not responsible for the content or activities provided on those websites, except as expressly provided in this Privacy Policy. Please note that this Privacy Policy applies only to information submitted and collected via the Internet, and does not apply to information that may be collected by Capcom via offline means. Further, this Privacy Policy applies only to the Services offered and maintained by Capcom USA, and not to any websites, services, games and/or applications offered and/or maintained by our international affiliates (e.g., Capcom Vancouver, Capcom Asia, Capcom Europe, and Capcom Japan), or, unless otherwise described in this Privacy Policy, any other companies or organizations to which we link. Capcom USA is therefore not responsible for the content or activities provided on those websites, except as expressly provided in this Privacy Policy.
20 Third Party Websites Third Party Websites
21 Once you have clicked on an advertisement or a third party link and have left our websites or other Services, our Privacy Policy no longer applies and you must read the privacy policy of the advertiser/third party to see how your information will be collected and processed on its website. Once you have clicked on an advertisement or a third party link and have left our websites or other Services, our Privacy Policy no longer applies and you must read the privacy policy of the advertiser/third party to see how your information will be collected and processed on its website.
22 Please note that the Capcom merchandise and apparel stores (accessible at http://shop.capcom.com/ ) are third party websites operating under license from Capcom USA, and are not covered by this Privacy Policy. Specifically, the purchase information collected through the Capcom merchandise store is collected and used by Digital River, Inc. and is therefore governed by Digital River's privacy policy. Similarly, the purchase information collected through the Capcom apparel store is collected and used by Pinpoint Marketing Group, Inc. and is therefore governed by Pinpoint Marketing Group, Inc.’s privacy policy. We encourage you to review Digital River and Pinpoint’s privacy policies carefully, and you may reach out to them directly with any questions you have regarding their privacy practices at the following: Please note that the Capcom merchandise and apparel stores (accessible at http://shop.capcom.com/ ) are third party websites operating under license from Capcom USA, and are not covered by this Privacy Policy. Specifically, the purchase information collected through the Capcom merchandise store is collected and used by Digital River, Inc. and is therefore governed by Digital River's privacy policy. Similarly, the purchase information collected through the Capcom apparel store is collected and used by Pinpoint Marketing Group, Inc. and is therefore governed by Pinpoint Marketing Group, Inc.’s privacy policy. We encourage you to review Digital River and Pinpoint’s privacy policies carefully, and you may reach out to them directly with any questions you have regarding their privacy practices at the following:
23 Digital River, Inc. Digital River, Inc.
24 ATTN: Privacy Department ATTN: Privacy Department
25 10380 Bren Road West 10380 Bren Road West
26 Minnetonka, MN 55343 Minnetonka, MN 55343
27 Pinpoint Marketing Group, Inc. Pinpoint Marketing Group, Inc.
28 ATTN: Privacy Department ATTN: Privacy Department
29 3710 W. Royal Ln, Suite 125 3710 W. Royal Ln, Suite 125
30 Irving, TX 75063 Irving, TX 75063
31 Finally, the terms of this Privacy Policy are subject to all applicable laws. Finally, the terms of this Privacy Policy are subject to all applicable laws.
32 ( Back to top ) ( Back to top )
33 • Q2. What types of information do we collect about you? • Q2. What types of information do we collect about you?
34 Capcom respects your privacy, and, accordingly, we strive to minimize our collection of your personal information. Personal information is information that can be used to directly or indirectly with other collected information identify and contact you. If required by applicable law, Capcom will request your specific consent prior to collecting any of your personal information. If you prefer, however, not to disclose your personal information to Capcom, you may not be able to enjoy certain features of our Services. Capcom respects your privacy, and, accordingly, we strive to minimize our collection of your personal information. Personal information is information that can be used to directly or indirectly with other collected information identify and contact you. If required by applicable law, Capcom will request your specific consent prior to collecting any of your personal information. If you prefer, however, not to disclose your personal information to Capcom, you may not be able to enjoy certain features of our Services.
35 Our Services and European Economic Area Users Our Services and European Economic Area Users
36 Data protection law in Europe requires a “lawful basis” for collecting and processing personal information from citizens or residents of the European Economic Area. Our lawful bases include: Data protection law in Europe requires a “lawful basis” for collecting and processing personal information from citizens or residents of the European Economic Area. Our lawful bases include:
37 Specific Affirmative Consent: As stated above, Capcom will request your specific affirmative consent, if required by applicable law, in a clear, concise, and specific manner prior to collecting and processing your personal information. Specific Affirmative Consent: As stated above, Capcom will request your specific affirmative consent, if required by applicable law, in a clear, concise, and specific manner prior to collecting and processing your personal information.
38 Performance of Contract: In some instances, we will need to collect your personal information to comply with our contractual obligation to deliver the Services to you (e.g., pursuant to our End User License Agreement for a Service), such as by collecting your IP address to facilitate matchmaking in an online multiplayer video game, or collecting your telemetry data to display your player statistics and rankings to you. Performance of Contract: In some instances, we will need to collect your personal information to comply with our contractual obligation to deliver the Services to you (e.g., pursuant to our End User License Agreement for a Service), such as by collecting your IP address to facilitate matchmaking in an online multiplayer video game, or collecting your telemetry data to display your player statistics and rankings to you.
39 Legal Compliance: Sometimes the law says we need to collect and process your personal information. For example, a court may order us to process your data for a particular purpose other than for which it was initially collected. Legal Compliance: Sometimes the law says we need to collect and process your personal information. For example, a court may order us to process your data for a particular purpose other than for which it was initially collected.
40 Legitimate Interests: On occasion, we may collect and process your personal information when we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. In other words, we may collect and process your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests. Legitimate Interests: On occasion, we may collect and process your personal information when we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. In other words, we may collect and process your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests.
41 Our Services and Children Our Services and Children
42 We do not knowingly collect or maintain personal information from users under in the United States, and under the applicable age of consent in other countries ("Child" or "Children") other than as permitted by law, for example, in support of our internal operations (in the U.S.) and legitimate interests or contractual or legal obligations (in the EU). We take Children's privacy seriously and encourage parents to play an active role in their Children's online experience at all times. We do not knowingly collect or maintain personal information from users under in the United States, and under the applicable age of consent in other countries ("Child" or "Children") other than as permitted by law, for example, in support of our internal operations (in the U.S.) and legitimate interests or contractual or legal obligations (in the EU). We take Children's privacy seriously and encourage parents to play an active role in their Children's online experience at all times.
43 If Capcom learns that a Child's personal information has been collected, we will delete the account. If parents believe that we have unintentionally collected their Child's personal information, they should contact us to request the deletion of the information. If Capcom learns that a Child's personal information has been collected, we will delete the account. If parents believe that we have unintentionally collected their Child's personal information, they should contact us to request the deletion of the information.
44 Capcom USA Capcom USA
45 Attn.: Privacy Policy Administrator Attn.: Privacy Policy Administrator
46 185 Berry Street, Suite 1200 185 Berry Street, Suite 1200
47 San Francisco, CA 94107 San Francisco, CA 94107
48 (650) 350-6500 (650) 350-6500
49 privacy@capcom.com privacy@capcom.com
50 Personal Information That We Collect Personal Information That We Collect
51 To offer our users certain features of our Services, and to create certain user accounts (e.g., to create a Capcom Fighters Network account), we collect several types of personal information from you directly. Typically, this information includes: To offer our users certain features of our Services, and to create certain user accounts (e.g., to create a Capcom Fighters Network account), we collect several types of personal information from you directly. Typically, this information includes:
52 Name Name
53 Username/Online ID Username/Online ID
54 E-mail address E-mail address
55 Date of birth/Age Date of birth/Age
56 Telephone number Telephone number
57 Country of residence Country of residence
58 Other times, we collect your personal information automatically when you use our Services sometimes through cookies. Typically, this information includes: Other times, we collect your personal information automatically when you use our Services sometimes through cookies. Typically, this information includes:
59 IP address IP address
60 Mobile or device identifiers Mobile or device identifiers
61 Browser information, including browser type Browser information, including browser type
62 Platform type Platform type
63 Details about the Services you are using and your use of them, such as: Details about the Services you are using and your use of them, such as:
64 game telemetry data; game telemetry data;
65 purchase behavior; and/or purchase behavior; and/or
66 user and gameplay progression information. user and gameplay progression information.
67 As referenced above, please note that when purchasing merchandise and apparel from Digital River, Inc. and Pinpoint Marketing Group, Inc., you may have the ability to authorize those third parties to transfer to Capcom your email address and other information for our direct marketing purposes. Should you choose not to consent to the sharing of this information, no personal information will be provided to us by Digital River, Inc. and/or Pinpoint Marketing Group, Inc. As referenced above, please note that when purchasing merchandise and apparel from Digital River, Inc. and Pinpoint Marketing Group, Inc., you may have the ability to authorize those third parties to transfer to Capcom your email address and other information for our direct marketing purposes. Should you choose not to consent to the sharing of this information, no personal information will be provided to us by Digital River, Inc. and/or Pinpoint Marketing Group, Inc.
68 Non-Personal Information That We Collect Non-Personal Information That We Collect
69 Additionally, we may also collect other types of non-personal information (known as demographic information) such as your hobbies, occupation, game preferences, platform preferences, and other game ownership information. This demographic information may be combined with your personal information. Additionally, we may also collect other types of non-personal information (known as demographic information) such as your hobbies, occupation, game preferences, platform preferences, and other game ownership information. This demographic information may be combined with your personal information.
70 Information Collected Through Third Party Services Information Collected Through Third Party Services
71 i. Information Collected Through Social Networking Services i. Information Collected Through Social Networking Services
72 You can engage with our Services on or through third-party social networking websites, such as Facebook, Twitch and Twitter, or other third-party social media plug-ins and applications which may be hosted on separate websites or embedded within or integrated with our Services. Where practicable, we will provide clear notice before you are directed to a third-party social networking website, plug-in, or application. When you engage with our Services on or through third-party social networking websites, plug-ins and applications, you may authorize us to have access to certain information from your social media profile (e.g., name, e-mail address, photo, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the "likes" you make) to deliver content or as part of the operation of the Service. We may also obtain non-personal information from your interaction with our Services (e.g., content viewed, game performance and scores, and information about advertisements within the content you have been shown or may have clicked on). You can engage with our Services on or through third-party social networking websites, such as Facebook, Twitch and Twitter, or other third-party social media plug-ins and applications which may be hosted on separate websites or embedded within or integrated with our Services. Where practicable, we will provide clear notice before you are directed to a third-party social networking website, plug-in, or application. When you engage with our Services on or through third-party social networking websites, plug-ins and applications, you may authorize us to have access to certain information from your social media profile (e.g., name, e-mail address, photo, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the "likes" you make) to deliver content or as part of the operation of the Service. We may also obtain non-personal information from your interaction with our Services (e.g., content viewed, game performance and scores, and information about advertisements within the content you have been shown or may have clicked on).
73 By engaging with our Services on and through social networking websites, you consent to the sharing of such personal information with Capcom in accordance with this Privacy Policy. Please note that when you provide personal information to us through social networking websites, it may be publicly viewed by other members of those social networking websites, and we cannot prevent further use of the information by third parties. Further, any use of third-party social networking websites, plug-ins, or applications will be subject to such third-party social network’s respective terms of service and privacy policy, and may result in the collection of information about your use of our Services by those third parties. By engaging with our Services on and through social networking websites, you consent to the sharing of such personal information with Capcom in accordance with this Privacy Policy. Please note that when you provide personal information to us through social networking websites, it may be publicly viewed by other members of those social networking websites, and we cannot prevent further use of the information by third parties. Further, any use of third-party social networking websites, plug-ins, or applications will be subject to such third-party social network’s respective terms of service and privacy policy, and may result in the collection of information about your use of our Services by those third parties.
74 ii. Information Collected Through First Party Platforms ii. Information Collected Through First Party Platforms
75 You can also engage with certain portions of our Services through certain first-party and/or mobile platforms (the “First Party Platform(s)”). For instance, if you desire to use features of our Services by signing in through or otherwise linking with, for example, your PSN account or Steam account to authenticate yourself, some information from those First Party Platforms (e.g., your account ID, date of birth/age, username, language preference, entitlement information, achievement/trophy information, and/or geographic information), and/or information regarding your usage of our Services (e.g., web analytics data or game telemetry data) (collectively, the “Platform Information”), which may have been collected by the First Party Platform may be transmitted to Capcom. Further, some First Party Platforms, such as mobile platform providers, may provide to us additional information such as your precise location or contact list information. We will collect this information only if you provide your affirmative consent. You can also engage with certain portions of our Services through certain first-party and/or mobile platforms (the “First Party Platform(s)”). For instance, if you desire to use features of our Services by signing in through or otherwise linking with, for example, your PSN account or Steam account to authenticate yourself, some information from those First Party Platforms (e.g., your account ID, date of birth/age, username, language preference, entitlement information, achievement/trophy information, and/or geographic information), and/or information regarding your usage of our Services (e.g., web analytics data or game telemetry data) (collectively, the “Platform Information”), which may have been collected by the First Party Platform may be transmitted to Capcom. Further, some First Party Platforms, such as mobile platform providers, may provide to us additional information such as your precise location or contact list information. We will collect this information only if you provide your affirmative consent.
76 Where required by applicable law, Capcom will request your specific affirmative consent prior to collecting and processing any Platform Information. Otherwise, by signing in and/or linking with a First Party Platform in connection with your use of the Services, you hereby acknowledge and agree that Platform Information may be transmitted to us and that all Platform Information transmitted to us may be used by Capcom in accordance with this Privacy Policy and any applicable terms of consent required by a First Party Platform provider. Further, your use of the First Party Platform will be subject to such First Party Platforms’ respective terms of service and privacy policy. Where required by applicable law, Capcom will request your specific affirmative consent prior to collecting and processing any Platform Information. Otherwise, by signing in and/or linking with a First Party Platform in connection with your use of the Services, you hereby acknowledge and agree that Platform Information may be transmitted to us and that all Platform Information transmitted to us may be used by Capcom in accordance with this Privacy Policy and any applicable terms of consent required by a First Party Platform provider. Further, your use of the First Party Platform will be subject to such First Party Platforms’ respective terms of service and privacy policy.
77 Information Collected Through Cookies and Other Web-Based Technologies Information Collected Through Cookies and Other Web-Based Technologies
78 We collect information through web-based technologies, such as “cookies”, to make our Services more interesting and useful to you. For example, when you use one of our Services, we collect your IP address. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet Service Provider), your company, or your university. At times, we use IP addresses to collect information regarding the frequency with which our users visit various parts of our websites. At other times, we collect your IP address to facilitate location-based matchmaking in our online multiplayer Services. We collect information through web-based technologies, such as “cookies”, to make our Services more interesting and useful to you. For example, when you use one of our Services, we collect your IP address. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet Service Provider), your company, or your university. At times, we use IP addresses to collect information regarding the frequency with which our users visit various parts of our websites. At other times, we collect your IP address to facilitate location-based matchmaking in our online multiplayer Services.
79 i. Cookies i. Cookies
80 Our web-based Services use cookies. A cookie is a small file consisting of letters and numbers that is downloaded to and stored on your computer or mobile device when you visit a website. Each cookie is unique to your web browser or device. There are several different types of cookies: Our web-based Services use cookies. A cookie is a small file consisting of letters and numbers that is downloaded to and stored on your computer or mobile device when you visit a website. Each cookie is unique to your web browser or device. There are several different types of cookies:
81 Session cookies, which only last as long as your visit to the website. Session cookies are used for things such as remembering what you put into your shopping cart as you browse a website, or to ensure that your bank account information cannot be accessed after you leave the bank’s website. Session cookies, which only last as long as your visit to the website. Session cookies are used for things such as remembering what you put into your shopping cart as you browse a website, or to ensure that your bank account information cannot be accessed after you leave the bank’s website.
82 Persistent cookies, which last for a longer period of time, including in between sessions. Persistent cookies are used for things like remembering your preferences and choices when you re-visit a website, or for keeping you logged in to a website. Persistent cookies, which last for a longer period of time, including in between sessions. Persistent cookies are used for things like remembering your preferences and choices when you re-visit a website, or for keeping you logged in to a website.
83 First- and third-party cookies, which refer to who is placing the cookie on your computer or device. First-party cookies are placed by the website that you are visiting; third-party cookies are placed by a third-party, such as an advertising company that is posting ads on the website that you are visiting. First- and third-party cookies, which refer to who is placing the cookie on your computer or device. First-party cookies are placed by the website that you are visiting; third-party cookies are placed by a third-party, such as an advertising company that is posting ads on the website that you are visiting.
84 We use the cookies for the following purposes: We use the cookies for the following purposes:
85 Strictly necessary functionality: We use several persistent cookies that are strictly necessary to enable you to move around the website and use its features. Without these cookies, we would not be able to provide certain functions of our sites, such as automatic sign-in to Capcom-Unity. Strictly necessary functionality: We use several persistent cookies that are strictly necessary to enable you to move around the website and use its features. Without these cookies, we would not be able to provide certain functions of our sites, such as automatic sign-in to Capcom-Unity.
86 To provide additional functionality: To remember the setting you’ve chosen to use when viewing our site, and to tailor our site to you. For example, if you set your location to France, we know to translate the site into the French language for you. To provide additional functionality: To remember the setting you’ve chosen to use when viewing our site, and to tailor our site to you. For example, if you set your location to France, we know to translate the site into the French language for you.
87 Analytical or Performance purposes: To measure visitor behavior, such as how many times a visitor visits the site, so that we can improve our site and provide you a better experience. Analytical or Performance purposes: To measure visitor behavior, such as how many times a visitor visits the site, so that we can improve our site and provide you a better experience.
88 Depending on your choice of browser (e.g., Edge, Chrome, Firefox, etc.), you may be able to modify your browser so that it notifies you when cookies are sent to it. Alternatively, you can refuse to accept cookies altogether, and you can also delete cookies that have already been set. You can do this through your browser settings. Each browser is a little different, so look at your browser's help menu to learn the correct way to modify your settings. If you turn cookies off, you will not have access to many features that make your web experience smoother, like the features mentioned above, and some of our services may not function properly. Depending on your choice of browser (e.g., Edge, Chrome, Firefox, etc.), you may be able to modify your browser so that it notifies you when cookies are sent to it. Alternatively, you can refuse to accept cookies altogether, and you can also delete cookies that have already been set. You can do this through your browser settings. Each browser is a little different, so look at your browser's help menu to learn the correct way to modify your settings. If you turn cookies off, you will not have access to many features that make your web experience smoother, like the features mentioned above, and some of our services may not function properly.
89 To support our web pages, we sometimes also embed content from third-party websites, such as video content from YouTube. As a result, when you visit a page containing such content, you will be presented with third-party cookies from these third-party websites. Similarly, you will also see embedded ‘share’ buttons on Capcom web pages that enable users to easily share content with their friends through a number of popular social networks. When you click on one of these buttons, a cookie will be set by the service through which you have chosen to share content (such as Facebook or Twitter). Capcom does not control the placement of these cookies and you should check the relevant third party's website for more information on how to restrict the placement of these cookies. When visiting Capcom's websites, the third-party cookies that may be present include, but are not limited to those listed in the chart below. To support our web pages, we sometimes also embed content from third-party websites, such as video content from YouTube. As a result, when you visit a page containing such content, you will be presented with third-party cookies from these third-party websites. Similarly, you will also see embedded ‘share’ buttons on Capcom web pages that enable users to easily share content with their friends through a number of popular social networks. When you click on one of these buttons, a cookie will be set by the service through which you have chosen to share content (such as Facebook or Twitter). Capcom does not control the placement of these cookies and you should check the relevant third party's website for more information on how to restrict the placement of these cookies. When visiting Capcom's websites, the third-party cookies that may be present include, but are not limited to those listed in the chart below.
90 Cookies Used Cookies Used
91 Cookie name Cookie name
92 Source Source
93 Expiry Expiry
94 Purpose Purpose
95 How to block How to block
96 _utma _utma
97 Google Analytics Google Analytics
98 2 years from set/update 2 years from set/update
99 These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
100 You may visit https://tools.google.com/dlpage/gaoptout?hl=en-GB to block these cookies. Alternatively, you can change your browser settings to accept or refuse these cookies as mentioned below. You may visit https://tools.google.com/dlpage/gaoptout?hl=en-GB to block these cookies. Alternatively, you can change your browser settings to accept or refuse these cookies as mentioned below.
101 _utmb _utmb
102 Google Analytics Google Analytics
103 30 minutes from set/update 30 minutes from set/update
104 _utmc _utmc
105 Google Analytics Google Analytics
106 Upon the browser closing Upon the browser closing
107 _utmv _utmv
108 Google Analytics Google Analytics
109 2 years from the visitor's last visit 2 years from the visitor's last visit
110 _utmz _utmz
111 Google Analytics Google Analytics
112 6 months from set/update 6 months from set/update
113 YouTube (Google) YouTube (Google)
114 Cookies are used to deliver content on this website using YouTube (Google). Data collected by Google may also be used for other purposes, including advertising. Cookies are used to deliver content on this website using YouTube (Google). Data collected by Google may also be used for other purposes, including advertising.
115 You can find out more about Google's privacy practices and the cookies that it uses via YouTube here ( http://www.google.com/intl/en/policies/privacy/ ). You can also change your browser settings to accept or refuse these cookies as mentioned above. You can find out more about Google's privacy practices and the cookies that it uses via YouTube here ( http://www.google.com/intl/en/policies/privacy/ ). You can also change your browser settings to accept or refuse these cookies as mentioned above.
116 Twitter Twitter
117 Twitter uses cookies to enable visitors to share website pages and content through third party social networking and other websites. Twitter may also use visitors' information to serve targeted advertising on other websites. Twitter uses cookies to enable visitors to share website pages and content through third party social networking and other websites. Twitter may also use visitors' information to serve targeted advertising on other websites.
118 Further information about how Twitter uses cookies, including how you can opt-out is available here ( https://twitter.com/privacy ). You can also change your browser settings to accept or refuse these cookies as mentioned above. Further information about how Twitter uses cookies, including how you can opt-out is available here ( https://twitter.com/privacy ). You can also change your browser settings to accept or refuse these cookies as mentioned above.
119 Facebook Facebook
120 Cookies are used to deliver content on this website using Facebook. Data collected by Facebook may also be used for other purposes, including advertising. Cookies are used to deliver content on this website using Facebook. Data collected by Facebook may also be used for other purposes, including advertising.
121 You can find out more about Facebook's privacy practices and the cookies that it uses here ( https://www.facebook.com/about/privacy/ ). You can also change your browser settings to accept or refuse these cookies as mentioned above. You can find out more about Facebook's privacy practices and the cookies that it uses here ( https://www.facebook.com/about/privacy/ ). You can also change your browser settings to accept or refuse these cookies as mentioned above.
122 MediaMind (__atuvs, __atuvc) MediaMind (__atuvs, __atuvc)
123 Streetfighter.com uses cookies to enhance their marketing campaign analytics gathering. Data collected is only available to marketing team involved with the product and is not shared. Streetfighter.com uses cookies to enhance their marketing campaign analytics gathering. Data collected is only available to marketing team involved with the product and is not shared.
124 Further information about how Mediamind uses cookies, including how you can opt-out is available here ( http://www.mediamind.com/privacy-policy ). You can also change your browser settings to accept or refuse these cookies as mentioned above. Further information about how Mediamind uses cookies, including how you can opt-out is available here ( http://www.mediamind.com/privacy-policy ). You can also change your browser settings to accept or refuse these cookies as mentioned above.
125 ii. Other Web Technologies ii. Other Web Technologies
126 Except to the extent that any additional web technologies are incorporated into a third-party’s embedded services listed above (i.e., YouTube, Twitter, Facebook, Google Analytics, etc.), Capcom’s web-based Services do not use pixels, clear GIFs, web beacons, or other web or browser-based technologies to collect information about you. In the event that the foregoing changes, we will amend this Privacy Policy to accurately reflect our new collection and usage. Except to the extent that any additional web technologies are incorporated into a third-party’s embedded services listed above (i.e., YouTube, Twitter, Facebook, Google Analytics, etc.), Capcom’s web-based Services do not use pixels, clear GIFs, web beacons, or other web or browser-based technologies to collect information about you. In the event that the foregoing changes, we will amend this Privacy Policy to accurately reflect our new collection and usage.
127 iii. California “Do Not Track” Disclosure iii. California “Do Not Track” Disclosure
128 At this time, Capcom’s websites do not recognize automated browser signals regarding tracking mechanisms, which may include ‘Do Not Track’ instructions. You can, however, change your privacy preferences regarding the use of cookies and similar technologies through your browser, as mentioned above. At this time, Capcom’s websites do not recognize automated browser signals regarding tracking mechanisms, which may include ‘Do Not Track’ instructions. You can, however, change your privacy preferences regarding the use of cookies and similar technologies through your browser, as mentioned above.
129 ( Back to top ) ( Back to top )
130 • Q3. How is your personal information used and shared? • Q3. How is your personal information used and shared?
131 We use your personal and non-personal information, both individually and in the aggregate, in the following ways: We use your personal and non-personal information, both individually and in the aggregate, in the following ways:
132 To operate our business and to enhance and personalize your game experience including to: To operate our business and to enhance and personalize your game experience including to:
133 Operate, improve, and develop our games and Services; Operate, improve, and develop our games and Services;
134 Enable online matchmaking and provide online statistic tracking; Enable online matchmaking and provide online statistic tracking;
135 Help you find your friends or tell your friends about a Service; Help you find your friends or tell your friends about a Service;
136 Facilitate sharing on social networks; Facilitate sharing on social networks;
137 Serve and measure the effectiveness of advertising; Serve and measure the effectiveness of advertising;
138 Measure the health of our Services; Measure the health of our Services;
139 Set up and maintain accounts you register for; Set up and maintain accounts you register for;
140 Provide game experiences that you may like; Provide game experiences that you may like;
141 Set up loyalty programs; Set up loyalty programs;
142 Identify, fix, and troubleshoot bugs and service errors; Identify, fix, and troubleshoot bugs and service errors;
143 Provide software updates; Provide software updates;
144 Adhere to your preferences and to deliver dynamic content; and Adhere to your preferences and to deliver dynamic content; and
145 Help keep our Services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies. Help keep our Services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies.
146 To provide you support, including to: To provide you support, including to:
147 Help identify and troubleshoot problems with your use of our Services; Help identify and troubleshoot problems with your use of our Services;
148 To survey your opinions through surveys or questionnaires; To survey your opinions through surveys or questionnaires;
149 Communicate with you and respond to your specific requests or questions; and Communicate with you and respond to your specific requests or questions; and
150 Manage and send you confirmations and important information about your account, products, purchases, subscriptions, and warranties. Manage and send you confirmations and important information about your account, products, purchases, subscriptions, and warranties.
151 To personalize our communications with you, including to: To personalize our communications with you, including to:
152 Present offers and/or information relating to Services you might like; Present offers and/or information relating to Services you might like;
153 Make recommendations to you; and Make recommendations to you; and
154 Personalize advertising for you and deliver targeted marketing newsletters, service updates and promotional offers. Personalize advertising for you and deliver targeted marketing newsletters, service updates and promotional offers.
155 Whatever the purpose may be, we will only collect and process your information to the extent you have provided to us your affirmative consent, or, alternatively, as reasonably necessary to fulfill our contracts with you, perform our legitimate business objectives, or as otherwise required under applicable law. More importantly, we will not collect and use your personal information for any purposes other than as set forth in this Privacy Policy without your affirmative consent. Whatever the purpose may be, we will only collect and process your information to the extent you have provided to us your affirmative consent, or, alternatively, as reasonably necessary to fulfill our contracts with you, perform our legitimate business objectives, or as otherwise required under applicable law. More importantly, we will not collect and use your personal information for any purposes other than as set forth in this Privacy Policy without your affirmative consent.
156 Capcom USA Activities and Updates Capcom USA Activities and Updates
157 Information collected from those who voluntarily submit it to us is used to provide services like newsletter subscriptions, updates on special events, game news, and e-mail announcements of interest to our users, as well as providing our users with exclusive content, awards, prizes and/or access to special promotions. You may opt out of such services by following the process set forth in Q8 below. Information collected from those who voluntarily submit it to us is used to provide services like newsletter subscriptions, updates on special events, game news, and e-mail announcements of interest to our users, as well as providing our users with exclusive content, awards, prizes and/or access to special promotions. You may opt out of such services by following the process set forth in Q8 below.
158 Forums, Blogs, and Message Boards Forums, Blogs, and Message Boards
159 If you register for access to our blogs or message boards, we will use your personal information to enable you to view and post messages on the boards. You should understand, however, that community forums, blogs, and message boards are tools that allow you to communicate with members of the online community. So whenever you give out personal information in public areas, that information can be collected and used by people you don't know. If you register for access to our blogs or message boards, we will use your personal information to enable you to view and post messages on the boards. You should understand, however, that community forums, blogs, and message boards are tools that allow you to communicate with members of the online community. So whenever you give out personal information in public areas, that information can be collected and used by people you don't know.
160 Should you wish to remove content or information after you have posted it, you may do so by logging into your Capcom account and clicking either the "garbage can" or "x" icon located on your post. Alternatively, you may contact us at privacy@capcom.com with your request. In addition, Capcom provides all registered users the ability to completely and permanently delete their account information including all comments, blogs, and forum posts. To delete your Capcom-Unity account, please log in and visit this link: http://www.capcom-unity.com/help/remove_user.one . Please note that deleting your profile cannot be reversed. Should you wish to remove content or information after you have posted it, you may do so by logging into your Capcom account and clicking either the "garbage can" or "x" icon located on your post. Alternatively, you may contact us at privacy@capcom.com with your request. In addition, Capcom provides all registered users the ability to completely and permanently delete their account information including all comments, blogs, and forum posts. To delete your Capcom-Unity account, please log in and visit this link: http://www.capcom-unity.com/help/remove_user.one . Please note that deleting your profile cannot be reversed.
161 Please also note that removal of this content or information from public view does not guarantee complete or comprehensive removal. After your removal request has been honored, we may retain copies of the content or information you have previously posted on our servers if we have a legal basis for doing so. For example, we are not required to remove your posted content or information if it has been rendered anonymous or if we are ordered by a court to retain it. Additionally, we do not have control over third parties (e.g., other users) who may have copied or reposted this information. Please also note that removal of this content or information from public view does not guarantee complete or comprehensive removal. After your removal request has been honored, we may retain copies of the content or information you have previously posted on our servers if we have a legal basis for doing so. For example, we are not required to remove your posted content or information if it has been rendered anonymous or if we are ordered by a court to retain it. Additionally, we do not have control over third parties (e.g., other users) who may have copied or reposted this information.
162 Operational Uses Operational Uses
163 We may also use your personal information for other purposes, such as operational uses necessary to conduct our business or provide the Services. For example, we may use your information to send you administrative communications either about your account with us or about features of our Services. We may also use your personal information for other purposes, such as operational uses necessary to conduct our business or provide the Services. For example, we may use your information to send you administrative communications either about your account with us or about features of our Services.
164 Aggregated and Anonymous Information Aggregated and Anonymous Information
165 Finally, we may take your personal information and make it anonymous. We do this either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (e.g., your name or other identifying information) that make the information personally identifiable to you. This process is known as de-personalizing your information. Given the non-personal nature of this information, no restrictions apply under this Privacy Policy on our right to de-personalize your personal information. We may use de-personalized information in any way and share it with third parties without your consent. Finally, we may take your personal information and make it anonymous. We do this either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (e.g., your name or other identifying information) that make the information personally identifiable to you. This process is known as de-personalizing your information. Given the non-personal nature of this information, no restrictions apply under this Privacy Policy on our right to de-personalize your personal information. We may use de-personalized information in any way and share it with third parties without your consent.
166 Employment-Related Information Employment-Related Information
167 For practical reasons, we treat personal information submitted to us in an employment context different from information we receive in other contexts. Personal information submitted to us in an employment context (e.g., employment applications and resumes) may be shared with third parties, depending on the nature of the inquiry. For practical reasons, we treat personal information submitted to us in an employment context different from information we receive in other contexts. Personal information submitted to us in an employment context (e.g., employment applications and resumes) may be shared with third parties, depending on the nature of the inquiry.
168 Purchase or Sale of Businesses Purchase or Sale of Businesses
169 From time to time, we may purchase a business or sell one or more of our businesses and your personal information may be transferred as a part of the purchase or sale. If we purchase a business, the personal information received with that business would be treated in accordance with this Privacy Policy, to the maximum extent possible. If we sell a business, we will include provisions in the selling contract requiring the purchaser to treat your personal information in the same way required by this Privacy Policy (including any amendments to this Privacy Policy). The provisions of this paragraph will also apply if we are sold as part of bankruptcy proceedings. From time to time, we may purchase a business or sell one or more of our businesses and your personal information may be transferred as a part of the purchase or sale. If we purchase a business, the personal information received with that business would be treated in accordance with this Privacy Policy, to the maximum extent possible. If we sell a business, we will include provisions in the selling contract requiring the purchaser to treat your personal information in the same way required by this Privacy Policy (including any amendments to this Privacy Policy). The provisions of this paragraph will also apply if we are sold as part of bankruptcy proceedings.
170 Third Party Processing Third Party Processing
171 Capcom engages third parties, located both within and outside of the United States, to collect and/or process your personal information on our behalf in connection with our offering and maintenance of the Services, such as for providing back-end server/matchmaking services, customer support services, and analytics services, conducting market surveys, or sending newsletters, or otherwise in accordance with the purpose(s) for which your personal information was originally collected. When these third party service providers collect or receive your personal information, we require that they use your personal information only on our behalf, not sell your personal information to third parties, not disclose your personal information except as may be required by law, or as permitted by us or as stated in this Privacy Policy. Capcom engages third parties, located both within and outside of the United States, to collect and/or process your personal information on our behalf in connection with our offering and maintenance of the Services, such as for providing back-end server/matchmaking services, customer support services, and analytics services, conducting market surveys, or sending newsletters, or otherwise in accordance with the purpose(s) for which your personal information was originally collected. When these third party service providers collect or receive your personal information, we require that they use your personal information only on our behalf, not sell your personal information to third parties, not disclose your personal information except as may be required by law, or as permitted by us or as stated in this Privacy Policy.
172 To the extent that your personal information may be transferred to countries outside of the United States, we will take measures to ensure that any such transfers comply with applicable data protection laws and that your personal information remains protected to the standards described in this Privacy Policy. To the extent that your personal information may be transferred to countries outside of the United States, we will take measures to ensure that any such transfers comply with applicable data protection laws and that your personal information remains protected to the standards described in this Privacy Policy.
173 No Third Party Marketing No Third Party Marketing
174 Our company does not share and has not reserved the right to rent or sell your personal or demographic information to third parties for their direct marketing purposes. Our company does not share and has not reserved the right to rent or sell your personal or demographic information to third parties for their direct marketing purposes.
175 Automated Decision Making Automated Decision Making
176 Capcom does not use your personal information in any form of automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you. Capcom does not use your personal information in any form of automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you.
177 Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Services and Others Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Services and Others
178 We will disclose personal information when we believe in good faith that disclosure is required by law (e.g., court order or subpoena) or to help: We will disclose personal information when we believe in good faith that disclosure is required by law (e.g., court order or subpoena) or to help:
179 enforce our Terms of Service, or contest, sweepstakes, eSports tournaments, promotions, or game rules; enforce our Terms of Service, or contest, sweepstakes, eSports tournaments, promotions, or game rules;
180 protect your safety or security, including the safety and security of your property; or protect your safety or security, including the safety and security of your property; or
181 protect the safety and security of our Services or third parties. protect the safety and security of our Services or third parties.
182 ( Back to top ) ( Back to top )
183 • Q4. What are your California Privacy Rights? • Q4. What are your California Privacy Rights?
184 California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. However, as previously stated, we do not share information with third parties for their direct marketing purposes. If you still have inquiries regarding our disclosure policy, please contact us: California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. However, as previously stated, we do not share information with third parties for their direct marketing purposes. If you still have inquiries regarding our disclosure policy, please contact us:
185 Capcom USA Capcom USA
186 Attn.: Privacy Policy Administrator Attn.: Privacy Policy Administrator
187 185 Berry Street, Suite 1200 185 Berry Street, Suite 1200
188 San Francisco, CA 94107 San Francisco, CA 94107
189 (650) 350-6500 (650) 350-6500
190 privacy@capcom.com privacy@capcom.com
191 ( Back to top ) ( Back to top )
192 • Q5. What kinds of security measures do we take to safeguard your personally identifiable information? • Q5. What kinds of security measures do we take to safeguard your personally identifiable information?
193 The security and confidentiality of your information is extremely important to us. We have technical, administrative and physical security measures in place to protect your personal information from unauthorized access and improper use. We also review our security procedures periodically to consider appropriate new technology and updated methods. But, despite our best efforts, no security measure is ever perfect or impenetrable. Specific security measures we currently implement to prevent unauthorized physical or electronic access to users' personal and demographic information: The security and confidentiality of your information is extremely important to us. We have technical, administrative and physical security measures in place to protect your personal information from unauthorized access and improper use. We also review our security procedures periodically to consider appropriate new technology and updated methods. But, despite our best efforts, no security measure is ever perfect or impenetrable. Specific security measures we currently implement to prevent unauthorized physical or electronic access to users' personal and demographic information:
194 User data is stored behind a firewall to protect your data from unauthorized access or against loss, misuse or alteration User data is stored behind a firewall to protect your data from unauthorized access or against loss, misuse or alteration
195 Data is stored in a secure physical environment (e.g. behind locked doors) Data is stored in a secure physical environment (e.g. behind locked doors)
196 Data is stored in a database accessible to authorized employees on a need-to-know basis only Data is stored in a database accessible to authorized employees on a need-to-know basis only
197 Users or employees must have a unique password before gaining access to user data Users or employees must have a unique password before gaining access to user data
198 We use industry standard encryption technology when transferring or receiving sensitive personal information We use industry standard encryption technology when transferring or receiving sensitive personal information
199 We maintain written security policies to which all employees must adhere. We maintain written security policies to which all employees must adhere.
200 ( Back to top ) ( Back to top )
201 • Q6. How can you update your personal information and profile for web-based Services? • Q6. How can you update your personal information and profile for web-based Services?
202 You can access and update the personal information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by e-mailing us at accounts@capcom.com . You may update the information in your profile by logging into your account and visiting your account settings. You can access and update the personal information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by e-mailing us at accounts@capcom.com . You may update the information in your profile by logging into your account and visiting your account settings.
203 ( Back to top ) ( Back to top )
204 • Q7. How can you ask questions, or send us comments, about this Privacy Policy? • Q7. How can you ask questions, or send us comments, about this Privacy Policy?
205 If you have questions or wish to send us comments about this Privacy Policy, please contact us with questions or comments at: If you have questions or wish to send us comments about this Privacy Policy, please contact us with questions or comments at:
206 Capcom USA Capcom USA
207 Attn.: Privacy Policy Administrator Attn.: Privacy Policy Administrator
208 185 Berry Street, Suite 1200 185 Berry Street, Suite 1200
209 San Francisco, CA 94107 San Francisco, CA 94107
210 (650) 350-6500 (650) 350-6500
211 privacy@capcom.com privacy@capcom.com
212 Any personal information you provide to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you request it. Any personal information you provide to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you request it.
213 Capcom is a licensee of the ESRB's Privacy Certified Program. If you believe that we have not properly responded to your inquiry, please contact the ESRB at http://www.esrb.org/privacy/contact.jsp , or: Capcom is a licensee of the ESRB's Privacy Certified Program. If you believe that we have not properly responded to your inquiry, please contact the ESRB at http://www.esrb.org/privacy/contact.jsp , or:
214 ESRB ESRB
215 Attn.: Privacy Certified Program Attn.: Privacy Certified Program
216 420 Lexington Avenue, Suite 2240 420 Lexington Avenue, Suite 2240
217 New York, NY 10170 New York, NY 10170
218 privacy@esrb.org privacy@esrb.org
219 ( Back to top ) ( Back to top )
220 • Q8. How can you access and control the use of your personal information? • Q8. How can you access and control the use of your personal information?
221 Capcom provides you choices when it comes to the collection and use of your personal information. For example, you can choose to opt in or out of marketing emails. If you would like to opt out at any time after granting consent, contact us at the following: Capcom provides you choices when it comes to the collection and use of your personal information. For example, you can choose to opt in or out of marketing emails. If you would like to opt out at any time after granting consent, contact us at the following:
222 Capcom USA Capcom USA
223 Attn.: Privacy Policy Administrator Attn.: Privacy Policy Administrator
224 185 Berry Street, Suite 1200 185 Berry Street, Suite 1200
225 San Francisco, CA 94107 San Francisco, CA 94107
226 (650) 350-6500 (650) 350-6500
227 privacy@capcom.com privacy@capcom.com
228 You also may adjust your browser settings to block certain online tracking, such as cookies. You also may adjust your browser settings to block certain online tracking, such as cookies.
229 European Union/European Economic Area Users European Union/European Economic Area Users
230 Users residing in certain countries, including the EU/EEA users, are afforded certain additional rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information; request a portable copy of your personal information; or otherwise object to or restrict how we use your personal information. Users residing in certain countries, including the EU/EEA users, are afforded certain additional rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information; request a portable copy of your personal information; or otherwise object to or restrict how we use your personal information.
231 At any time, you may contact us to deactivate your Capcom accounts, delete the personal information associated with your accounts or otherwise collected in connection with your use of our Services by contacting our Privacy Policy Administrator at the address above. If you choose to do so, you may no longer have access to the Services associated with your accounts. Note that Capcom may retain information needed to resolve disputes, enforce our user agreements, protect our legal rights, and comply with technical and legal requirements and constraints related to the security, integrity and operation of our products. Otherwise, we will retain your personal information only for as long as reasonably necessary to provide you Services, create and improve our products, comply with the law, and to run our business. At any time, you may contact us to deactivate your Capcom accounts, delete the personal information associated with your accounts or otherwise collected in connection with your use of our Services by contacting our Privacy Policy Administrator at the address above. If you choose to do so, you may no longer have access to the Services associated with your accounts. Note that Capcom may retain information needed to resolve disputes, enforce our user agreements, protect our legal rights, and comply with technical and legal requirements and constraints related to the security, integrity and operation of our products. Otherwise, we will retain your personal information only for as long as reasonably necessary to provide you Services, create and improve our products, comply with the law, and to run our business.
232 You may exercise your rights concerning your personal information at any time. To exercise your personal data rights, send us an email at privacy@capcom.com headed "Subject Access Request". Before we process any request, we may ask you for certain personal information in order to verify your identity. Where permitted by local law, we may reject requests that are unreasonable or impractical. We will respond to your requests in a reasonable timeframe. You may exercise your rights concerning your personal information at any time. To exercise your personal data rights, send us an email at privacy@capcom.com headed "Subject Access Request". Before we process any request, we may ask you for certain personal information in order to verify your identity. Where permitted by local law, we may reject requests that are unreasonable or impractical. We will respond to your requests in a reasonable timeframe.
233 ( Back to top ) ( Back to top )
234 • Q9. How will you know if we amend this Privacy Policy? • Q9. How will you know if we amend this Privacy Policy?
235 We may amend this Privacy Policy at any time. If we make any material changes in how we collect, use, or share your personal information, we will make reasonable efforts to notify you via our Services, and we will prominently post a notice of the changes covered by this Privacy Policy on our website located at http://www.capcom-unity.com/ . Any material changes to this Privacy Policy will be effective when posted, and your continued use of any of the Services covered by the Privacy Policy after the posting will constitute your acceptance of and agreement to be bound by those changes, to the extent permitted by applicable law. In the event that a material change in this Privacy Policy affects the collection and/or processing of your personal information which was previously collected pursuant to your prior consent, we will request a re-affirmation of your consent to any new collection and/or processing, as required by applicable law. We may amend this Privacy Policy at any time. If we make any material changes in how we collect, use, or share your personal information, we will make reasonable efforts to notify you via our Services, and we will prominently post a notice of the changes covered by this Privacy Policy on our website located at http://www.capcom-unity.com/ . Any material changes to this Privacy Policy will be effective when posted, and your continued use of any of the Services covered by the Privacy Policy after the posting will constitute your acceptance of and agreement to be bound by those changes, to the extent permitted by applicable law. In the event that a material change in this Privacy Policy affects the collection and/or processing of your personal information which was previously collected pursuant to your prior consent, we will request a re-affirmation of your consent to any new collection and/or processing, as required by applicable law.
236 ( Back to top ) ( Back to top )• Q10. How is information treated when it is collected from non-US residents?
237 For personal information transferred from a European Union or European Economic Area member country or Switzerland to the United States, Capcom complies with the EU-U.S. and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce. Capcom certifies that it adheres to the Privacy Shield Principles. If there is any conflict between the terms of this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view Capcom’s Privacy Shield certification, please visit https://www.privacyshield.gov/ .
238 In compliance with the Privacy Shield Principles, Capcom commits to resolve complaints about our collection or use of your personal information. European Union, European Economic Area and/or Swiss individuals with inquiries or complaints regarding our Privacy Policy should contact us at privacy@capcom.com , or regular mail at:
239 Capcom USA
240 Attn.: Privacy Policy Administrator
241 185 Berry Street, Suite 1200
242 San Francisco, CA 94107
243 If a European Union, European Economic Area or Swiss individual’s complaint cannot be resolved through our internal process, we will cooperate with JAMS pursuant to the JAMS International Mediation Rules, available on the JAMS website . Mediation shall be conducted in English and shall take place in the City and County of San Francisco in the State of California before one mediator selected in accordance with such rules and procedures. All documents submitted to such mediation shall be in English. JAMS mediation may be commenced as provided for in the relevant JAMS rules, and at no cost to you. Under certain conditions, a European Union, European Economic Area or Swiss individual may also pursue binding arbitration through the Privacy Shield Panel. Arbitration shall be conducted in English and shall take place in the City and County of San Francisco in the State of California before one arbitrator selected in accordance with such rules and procedures. All documents submitted to such arbitration shall be in English.
244 Additionally, at any time, a European Union, European Economic Area or Swiss individual may submit a complaint directly to his or her local European Union data protection authority or the Swiss Federal Data Protection and Information Commissioner, as applicable. Moreover, Capcom is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. For more information about filing a complaint, click here .
245 Capcom may be liable for the onward transfer of EU, EEA or Swiss individual’s personal data to third parties that process personal data in a manner inconsistent with the Privacy Shield Principles, unless Capcom proves that it is not responsible for the event giving rise to the damage.