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Capcom USA (en) - Política de Privacidad y Puerto Seguro 26-may-2018 | 73,48%
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0 CAPCOM USA ONLINE PRIVACY STATEMENT CAPCOM USA ONLINE PRIVACY STATEMENT
1 Last updated July 25, 2017 Last updated May 25, 2018
2 Here is a PDF version of our Privacy Policy for those who wish to save or print the contents of this page. Here is a PDF version of our Privacy Policy for those who wish to save or print the contents of this page.
3 Welcome to Capcom USA! Welcome to Capcom USA!
4 OUR PRIVACY COMMITMENT OUR PRIVACY COMMITMENT
5 Capcom U.S.A., Inc. (collectively, "Capcom USA", "Capcom", or "we") respect the privacy rights of our online visitors and recognizes the importance of protecting all information that you may choose to share with us. To further this commitment, we have adopted this Online Privacy Policy ("Privacy Policy") to guide how we collect, store, and use the information you provide us Capcom U.S.A., Inc. (collectively, "Capcom USA", "Capcom", or "we") respects the privacy rights of our online visitors and users of our mobile, online, downloadable products, websites and services, and we recognize the importance of protecting all information that you may choose to share with us. To further this commitment, we have adopted this Capcom USA Online Privacy Policy ("Privacy Policy") to outline for you how we collect and process your information.
6 . This Privacy Policy applies to the use and sharing of information collected on and after the date that this Privacy Policy is posted. Unless applicable law requires your affirmative consent (as further described herein), by using our Services, you hereby consent to this Privacy Policy.
7 This Privacy Policy and the ESRB certification seals shown on our websites confirm that Capcom USA is a member in good standing of the Entertainment Software Rating Board's Privacy Certified Program ("ESRB"). To protect your privacy, we have voluntarily undertaken this privacy initiative and all of our websites where this Privacy Policy is posted have been reviewed and certified by ESRB Privacy Certified to meet established online information collection, use, and disclosure practices. As a licensee of this privacy program, we are subject to frequent audits of our websites and other enforcement and accountability mechanisms administered independently by the ESRB. This Privacy Policy and the ESRB certification seals shown on our websites confirm that Capcom USA is a member in good standing of the Entertainment Software Rating Board's Privacy Certified Program ("ESRB Privacy Certified"). To protect your privacy, we have voluntarily undertaken this privacy initiative and all our websites, products, and services where this Privacy Policy is posted have been reviewed and certified by ESRB Privacy Certified to meet established online information collection, use, and disclosure practices. As a licensee of this privacy program, we are subject to frequent audits of our Services (defined below) and other enforcement and accountability mechanisms administered independently by ESRB Privacy Certified.
8 TABLE OF CONTENTS TABLE OF CONTENTS
9 Q1. What information does this Privacy Policy cover? Q1. What information does this Privacy Policy cover?
10 Q2. What types of information do we collect about you? Q2. What types of information do we collect about you?
11 Q3. How is your information used and shared? Q3. How is your information used and shared?
12 Q4. What are your California Privacy Rights? Q4. What are your California Privacy Rights?
13 Q5. What kinds of security measures do we take to safeguard your personally identifiable information? Q5. What kinds of security measures do we take to safeguard your personal information?
14 Q6. How can you update your personal information and profile? Q6. How can you update your personal information and profile?
15 Q7. How can you ask questions, or send us comments, about this Privacy Policy? Q7. How can you ask questions, or send us comments, about this Privacy Policy?
16 Q8. Q8. How can you access and control the use of your personal information?
17 How will you know if we amend this Privacy Policy? Q9. How will you know if we amend this Privacy Policy?
18 Q9. How is information treated when it is collected from non-US residents? Q10. How is information treated when it is collected from non-US residents?
19 • Q1. What information does this Privacy Policy cover? • Q1. What information does this Privacy Policy cover?
20 This Privacy Policy applies only to information collected on the websites, services, and applications (each a “Site” or collectively, the “Sites”) owned or controlled by Capcom and where this Privacy Policy is posted, and does not apply to any other information collected by Capcom USA through any other means. This Privacy Policy applies to use and sharing of information collected on and after the date that this Privacy Policy is posted. This Privacy Policy applies only to information collected on or through the websites, services, games and applications (each a “Service” or collectively, the “Services”) offered to you by Capcom USA, and to information shared with Capcom USA by certain third parties (as further described in this Privacy Policy). It does not apply to any other information collected by Capcom USA through any other means.
21 Please note that this Privacy Policy applies only to information submitted and collected online, and does not apply to information that may be collected by Capcom USA offline. This Privacy Policy applies only to Sites maintained by Capcom USA, and not to Capcom Game Studio Vancouver, Inc. (www.capcomvancouver.com), our international affiliates (Capcom Asia, Capcom Europe, Capcom Japan), our mobile applications, or any websites or mobile applications maintained by other companies or organizations to which we link. Capcom USA is therefore not responsible for the content or activities provided on those websites. Please note that this Privacy Policy applies only to information submitted and collected via the Internet, and does not apply to information that may be collected by Capcom via offline means. Further, this Privacy Policy applies only to the Services offered and maintained by Capcom USA, and not to any websites, services, games and/or applications offered and/or maintained by our international affiliates (e.g., Capcom Vancouver, Capcom Asia, Capcom Europe, and Capcom Japan), or, unless otherwise described in this Privacy Policy, any other companies or organizations to which we link. Capcom USA is therefore not responsible for the content or activities provided on those websites
22 Third Party Services
23 Capcom may also use third party services to communicate and interact with its online visitors and users. Third party services (“Third-Party Services”) are based upon third party online or web-based technologies distinct from Capcom’s own Sites , except as expressly provided in this Privacy Policy.
24 Third Party Websites
25 Once you have clicked on an advertisement or a third party link and have left our websites or other Services, our Privacy Policy no longer applies and you must read the privacy policy of the advertiser/third party to see how your information will be collected and processed on its website.
26 , and are comprised of services that are not operated or controlled entirely by Capcom. Third-Party Services may be separate websites or separate online platforms, but more often take the form of applications and services embedded within or integrated with the Sites. Some Third-Party Services are provided to Capcom under contract, while others, such as social media websites, are not. Where practicable, we will provide clear notice before you are directed to a Third-Party Service from a Capcom Please note that the Capcom merchandise and apparel stores (accessible at http://shop.capcom.com/ ) are third party websites operating under license from Capcom USA, and are not covered by this Privacy Policy. Specifically, the purchase information collected through the Capcom merchandise store is collected and used by Digital River, Inc. and is therefore governed by Digital River's privacy policy. Similarly, the purchase information collected through the Capcom apparel store is collected and used by Pinpoint Marketing Group, Inc. and is therefore governed by Pinpoint Marketing Group, Inc.’s privacy policy. We encourage you to review Digital River and Pinpoint’s privacy policies carefully, and you may reach out to them directly with any questions you have regarding their privacy practices at the following:
27 Digital River, Inc.
28 ATTN: Privacy Department
29 10380 Bren Road West
30 Minnetonka, MN 55343
31 Pinpoint Marketing Group, Inc.
32 ATTN: Privacy Department
33 Site. 3710 W. Royal Ln, Suite
34 When you communicate or interact with a Third-Party Service through a Capcom Site, this Privacy Policy and Capcom’s Terms of Service shall not apply to that communication or interaction with such Third-Party Services, and your use of the Third-Party Services will be subject to such third-party’s respective terms of s 125
35 Irving, TX 75063
36 Finally, the terms of this Privacy Policy are subject to all applicable laws.
37 ( Back to top )
38 • Q2. What types of information do we collect about you?
39 Capcom respects your privacy, and, accordingly, we strive to minimize our collection of your personal information. Personal information is information that can be used to directly or indirectly with other collected information identify and contact you. If required by applicable law, Capcom will request your specific consent prior to collecting any of your personal information. If you prefer, however, not to disclose your personal information to Capcom, you may not be able to enjoy certain features of our Services.
40 ervice and privacy policy. Our Services and
41 Third Party Websites
42 Once you have clicked on an advertisem European Economic Area Users
43 ent or a third party link and have lef Data protection law in Europe requires a “lawful basis” for collecting and processing personal information from citizens or residents of the European Economic Area. Our lawful bases include:
44 t our websites, our Privacy Policy no longer applies and you must read the privacy policy of the advertiser/third party to see how your information will be handled on its website. Specific Affirmative Consent: As stated above, Capcom will request your
45 Finally, specific affirmative consent, if required by applicable law, in a clear, concise, and specific manner prior to collecting and processing your personal information.
46 the terms of this Privacy Policy are subject to all applicable laws. Performance of Contract: In some instances, we will need to collect your personal information to comply with our contractual obligation to deliver the Ser
47 ( Back to top )
48 • Q2. What types of information do we collect about you?
49 With the exception of your Internet Protocol address ("IP address"), we do not require personal information to access our website. However, if you prefer not to disclose vices to you (e.g., pursuant to our End User License Agreement for a Service), such as by collecting your IP address to facilitate matchmaking in an online multiplayer video game, or collecting your telemetry data to display your player statistics and rankings to you.
50 Legal Compliance: Sometimes the law says we need to collect and process your personal information. For example, a court may order us to process your data for a particular purpose other than for which it was initially collected.
51 personal information, you will not be able to enjoy certain features of our website. Personal information is information that can be used to directly identify and contact you. Legitimate Interests: On occasion, we may collect and process your personal information
52 These Sit when we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. In other words, we may collect and process your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests.
53 es and Children Our Services and Children
54 We do not knowingly collect personal information from users under the age of 13 ("Child" or "Children"). We take Children's privacy seriously and encourage parents to play an active role in their Children's online experience at all times. We do not knowingly collect or maintain personal information from users under in the United States, and under the applicable age of consent in other countries ("Child" or "Children") other than as permitted by law, for example, in support of our internal operations (in the U.S.) and legitimate interests or contractual or legal obligations (in the EU). We take Children's privacy seriously and encourage parents to play an active role in their Children's online experience at all times.
55 If Capcom learns that a Child's personally identifiable information has been collected, we will delete the account. If parents believe that we have unintentionally collected their Child's personal information, they should contact us to request the deletion of the information. If Capcom learns that a Child's personal information has been collected, we will delete the account. If parents believe that we have unintentionally collected their Child's personal information, they should contact us to request the deletion of the information.
56 Capcom USA Capcom USA
57 Attn.: Privacy Policy Administrator Attn.: Privacy Policy Administrator
58 185 Berry Street, Suite 1200 185 Berry Street, Suite 1200
59 San Francisco, CA 94107 San Francisco, CA 94107
60 (650) 350-6500 (650) 350-6500
61 privacy@capcom.com privacy@capcom.com
62 Personal Information You Provide to Us Personal Information
63 All of the personal information we receive comes directly from our guests. To offer our guests certain features on our Sites That We Collect
64 , we collect several types of personal information. We collect personal information from our guests to: To offer our users certain features of our Services, and to create certain user accounts (e.g., to create a Capcom Fighters Network account), we collect several types of personal information
65 Register for an account on our website
66 Register for our community forum
67 Register for our newsletter
68 Use "Tell-a-Friend" features
69 Purchase a product at one of our online stores
70 Participate in contest from you directly. Typically, this information includes:
71 Name
72 Username/Online ID
73 E-mail address
74 Date of birth/Age
75 Telephone number
76 Country of residence
77 s, sweepstakes, or other promotions Other times, we
78 Receive customer or technical support
79 Participate in online surveys, polls, or questionnaires
80 Register a productTypically, this information includes:name collect your personal information automatically when you use our Services sometimes through cookies. Typically, this information includes:
81 e-mail address
82 telephone and fax number
83 shipping and billing address
84 credit card information (for those pur IP address
85 Mobile or device identifiers
86 Browser information, including browser type
87 Platform type
88 chasing products online) Details about the Services you are using and your use of them, such as
89 Please note that the purchase information collected through the Capcom store at http://shop.capcom.com/ is handled by Digital River, Inc. and is therefore governed by Digital River's privacy policy. We encourage you to review the :
90 game telemetry data;
91 purchase behavior; and/or
92 user and gameplay progression information.
93 ir privacy policy carefully, and may reach out to them directly with any questions you have regarding their privacy practices:Digital River, Inc. As referenced above, please note that when purchasing merchandise and apparel from Digital River, Inc. and Pinpoint Marketing Group, Inc., you may have the ability to authorize those third parties to transfer to Capcom your email address and other information for our direct marketing purposes. Should you choose not to consent to the sharing of this information, no personal information will be provided to us by Digital River, Inc.
94 ATTN: Privacy Department
95 10380 Bren Road West
96 Minnetonka, MN 55343 and/or Pinpoint Marketing Group, Inc.
97 Non-Personal Information You Provide to Us Non-Personal Information That We Collect
98 Additionally, we may also collect other types of non-personal information (known as demographic information) such as your age or date of birth, gender, hobbies, occupation, marital status, platform preferences, and other game ownership information. This demographic information may be combined with your personal information. Additionally, we may also collect other types of non-personal information (known as demographic information) such as your hobbies, occupation, game preferences, platform preferences, and other game ownership information. This demographic information may be combined with your personal information.Information Collected Through Third Party Services
99 Information Collected Through Social Networking Websites i. Information Collected Through Social Networking Services
100 You can also engage with our Sites on or through third-party social networking websites, such as Facebook and Twitter, or other third-party social media plug-ins and applications. When you engage with our Sites on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information from your social media profile (e.g., name, e-mail address, photo, gender, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the "likes" you make) to deliver content or as part of the operation of the application. We may also obtain non-personally identifiable information (e.g., content viewed, game performance, high scores, and information about advertisements within the content you have been shown or may have clicked on) from your interaction with our Sites. You can engage with our Services on or through third-party social networking websites, such as Facebook, Twitch and Twitter, or other third-party social media plug-ins and applications which may be hosted on separate websites or embedded within or integrated with our Services. Where practicable, we will provide clear notice before you are directed to a third-party social networking website, plug-in, or application. When you engage with our Services on or through third-party social networking websites, plug-ins and applications, you may authorize us to have access to certain information from your social media profile (e.g., name, e-mail address, photo, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the "likes" you make) to deliver content or as part of the operation of the Service. We may also obtain non-personal information from your interaction with our Services (e.g., content viewed, game performance and scores, and information about advertisements within the content you have been shown or may have clicked on)
101 When you provide information from your social media account, it can help enable us to do things like:
102 give you exclusive content
103 personalize your online experience with us within and outside our applications or Sites
104 contact you .
105 through the social networking websites or directly by sending you the latest news, special offerings, and rewards By engaging with our Services on and through social networking websites, you consent to the sharing of such personal information with Capcom in accordance with this Privacy Policy. Please note that when you provide personal information to us through social networking websites
106 By doing so, you consent to the use of this information in accordance with our Privacy Policy. When you provide personal information to us through an application, on our Sites, or on social networking websites, it may be publicly viewed by other members of these Sites and we cannot prevent further use of the information by third parties.Information Collected Through Third Party Services , it may be publicly viewed by other members of those social networking websites, and we cannot prevent further use of the information by third parties. Further, any use of third-party social networking websites, plug-ins, or applications will be subject to such third-party social network’s respective terms of service and privacy policy, and may result in the collection of information about your use of our Services by those third parties.ii. Information Collected Through First Party Platforms
107 You can engage with certain portions of our Sites through Third-Party Services referenced above. For instance, if you desire to use features of our Sites by signing in through or otherwise linking with a Third-Party Service using, for example, a PSN Account ID or Steam ID to authenticate yourself, some information from those Third-Party Services (e.g., your account ID with such Third-Party Services, entitlement information, achievement/trophy information, and/or geographic information), and/or information regarding your usage of those portions of our Sites utilizing a Third-Party Service (e.g., web analytics data) (collectively, the “Third Party Information”) may be collected by the Third-Party Services and thereafter transmitted to us. When you provide information to us through your use of any Third-Party Services, it can enable us to give you access to exclusive content, rewards and promotions, and to otherwise provide, improve, promote and protect Capcom’s Sites. You can also engage with certain portions of our Services through certain first-party and/or mobile platforms (the “First Party Platform(s)”). For instance, if you desire to use features of our Services by signing in through or otherwise linking with, for example, your PSN account or Steam account to authenticate yourself, some information from those First Party Platforms (e.g., your account ID, date of birth/age, username, language preference, entitlement information, achievement/trophy information, and/or geographic information), and/or information regarding your usage of our Services (e.g., web analytics data or game telemetry data) (collectively, the “Platform Information”), which may have been collected by the First Party Platform may be transmitted to Capcom. Further, some First Party Platforms, such as mobile platform providers, may provide to us additional information such as your precise location or contact list information. We will collect this information only if you provide your affirmative consent
108 By signing in to a Third-Party Service .
109 in connection with your use of the Sites, you hereby acknowledge and agree that Third Party Information may be transmitted to us and that such Third Party Information transmitted to us may be used by Capcom in accordance with this Privacy Policy and any applicable terms of consent required by a Third-Party Service provider. Where required by applicable law, Capcom will request your specific affirmative consent prior to collecting and processing any Platform Information. Otherwise, by signing in and/or linking with a First Party Platform in connection with your use of the Services, you hereby acknowledge and agree that Platform Information may be transmitted to us and that all Platform Information transmitted to us may be used by Capcom in accordance with this Privacy Policy and any applicable terms of consent required by a First Party Platform provider. Further, your use of the First Party Platform will be subject to such First Party Platforms’ respective terms of service and privacy policy.
110 Information Collected Through Technology Information Collected Through Cookies and Other Web-Based Technologies
111 We collect information through technology to make our Sites more interesting and useful to you. For example, when you come to one of our Sites, we collect your IP address. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet Service Provider), your company, or your university. At times, we use IP addresses to collect information regarding the frequency with which our guests visit various parts of our websites. We collect information through web-based technologies, such as “cookies”, to make our Services more interesting and useful to you. For example, when you use one of our Services, we collect your IP address. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet Service Provider), your company, or your university. At times, we use IP addresses to collect information regarding the frequency with which our users visit various parts of our websites.
112 Cookies
113 Capcom's websites also use cookies. Cookies are pieces of information that a website sends to your computer while you are viewing the web At other times, we collect your IP address to facilitate location-based matchmaking in our online multiplayer Services.
114 i. Cookies
115 Our web-based Services use cookies. A cookie is a small file consisting of letters and numbers that is downloaded to and stored on your computer or mobile device when you visit a website. Each cookie is unique to your web browser or device. There are several different types of cookies:
116 Session cookies, which only last as long as your visit to the website. Session cookies are used for things such as remembering what you put into your shopping cart as you browse a website, or to ensure that your bank account information cannot be accessed after you leave the bank’s website.
117 site. We and other companies use cookies for a variety of purposes. For example, when you return to one of our websites after logging in, cookies provide information to the website so that the website will remember who you are. You can choose to have your computer warn you each Persistent cookies, which last for a longer period of time, including in between sessions. Persistent cookies are used for things like remembering your preferences and choices when you re-visit a website, or for keeping you logged in to a website.
118 First- and third-party cookies, which refer to who is placing the cookie on your computer or device. First-party cookies are placed by the website that you are visiting; third-party cookies are placed by a third-party, such as an advertising company that is posting ads on the website that you are visiting.
119 We use the cookies for the following purposes:
120 Strictly necessary functionality: We use several persistent cookies that are strictly necessary to enable you to move around the website and use its features. Without these cookies, we would not be able to provide certain functions of our sites, such as automatic sign-in to Capcom-Unity.
121 To provide additional functionality: To remember the setting you’ve chosen to use when viewing our site, and to tailor our site to you. For example, if you set your location to France, we know to translate the site into the French language for you.
122 time a cookie is sent, or you can choose to turn off all cookies. You can do this through your browser (like Internet Explorer or Firefox) settings. Each browser is a little different, so look at your browser's help menu to learn the correct way to modify your settings. If you turn cookies off, you will not have access to many features that make your web experience smoother, like the features mentioned above, and some of our services may not function properly. Analytical or Performance purposes: To measure visitor behavior, such as how many times a visitor visits the site, so that we can improve our site and provide you a better experience.
123 Depending on your choice of browser (e.g., Edge, Chrome, Firefox, etc.), you may be able to modify your browser so that it notifies you when cookies are sent to it. Alternatively, you can refuse to accept cookies altogether, and you can also delete cookies that have already been set. You can do this through your browser settings. Each browser is a little different, so look at your browser's help menu to learn the correct way to modify your settings. If you turn cookies off, you will not have access to many features that make your web experience smoother, like the features mentioned above, and some of our services may not function properly.
124 When visiting Capcom's websites, the third-party cookies that may be present include, but are not limited to those listed in the chart below. To support our web pages, we sometimes also embed content from third-party websites, such as video content from YouTube. As a result, when you visit a page containing such content, you will be presented with third-party cookies from these third-party websites. Similarly, you will also see embedded ‘share’ buttons on Capcom web pages that enable users to easily share content with their friends through a number of popular social networks. When you click on one of these buttons, a cookie will be set by the service through which you have chosen to share content (such as Facebook or Twitter). Capcom does not control the placement of these cookies and you should check the relevant third party's website for more information on how to restrict the placement of these cookies. When visiting Capcom's websites, the third-party cookies that may be present include, but are not limited to those listed in the chart below.
125 Cookies Used Cookies Used
126 Cookie name Cookie name
127 Source Source
128 Expiry Expiry
129 Purpose Purpose
130 How to block How to block
131 _utma _utma
132 Google Analytics Google Analytics
133 2 years from set/update 2 years from set/update
134 These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
135 You may visit https://tools.google.com/dlpage/gaoptout?hl=en-GB to block these cookies. Alternatively, you can change your browser settings to accept or refuse these cookies as mentioned above. You may visit https://tools.google.com/dlpage/gaoptout?hl=en-GB to block these cookies. Alternatively, you can change your browser settings to accept or refuse these cookies as mentioned below.
136 _utmb _utmb
137 Google Analytics Google Analytics
138 30 minutes from set/update 30 minutes from set/update
139 _utmc _utmc
140 Google Analytics Google Analytics
141 Upon the browser closing Upon the browser closing
142 _utmv _utmv
143 Google Analytics Google Analytics
144 2 years from the visitor's last visit 2 years from the visitor's last visit
145 _utmz _utmz
146 Google Analytics Google Analytics
147 6 months from set/update 6 months from set/update
148 YouTube (Google) YouTube (Google)
149 Cookies are used to deliver content on this website using YouTube (Google). Data collected by Google may also be used for other purposes, including advertising. Cookies are used to deliver content on this website using YouTube (Google). Data collected by Google may also be used for other purposes, including advertising.
150 You can find out more about Google's privacy practices and the cookies that it uses via YouTube here (http://www.google.com/intl/en/policies/privacy/). You can also change your browser settings to accept or refuse these cookies as mentioned above. You can find out more about Google's privacy practices and the cookies that it uses via YouTube here (
151 Twitter
152 Twitter uses cookies to enable visitors to share website pages and content through third party social networking and other websites. Twitter may also use visitors' information to serve targeted advertising on other websites.
153 Further information about how Twitter uses cookies, including how you can opt-out is available here (https://twitter.com/privacy). You can also change your browser settings to accept or refuse these cookies as mentioned above.
154 Facebook
155 Cookies are used to deliver content on this website using Facebook. Data collected by Facebook may also be used for other purposes, including advertising.
156 You can find out more about Facebook's privacy practices and the cookies that it uses here (https://www.facebook.com/about/privacy/your-info-on-other). You can also change your browser settings to accept or refuse these cookies as mentioned above.
157 MediaMind (__atuvs, __atuvc)
158 Streetfighter.com uses cookies to enhance their marketing campaign analytics gathering. Data collected is only available to marketing team involved with the product and is not shared.
159 Further information about how Mediamind uses cookies, including how you can opt-out is available here (http://www.mediamind.com/privacy-policy). You can also change your browser settings to accept or refuse these cookies as mentioned above.
160 California "Do Not Track" Disclosure
161 At this time, Capcom’s websites do not recognize automated browser signals regarding tracking mechanisms, which may include ‘Do Not Track’ instructions. You can, however, change your privacy preferences regarding the use of cookies and similar technologies through your browser, as mentioned above.
162 ( Back to top )
163 • Q3. How is your information used and shared?
164 Whatever the purpose may be, we will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives.
165 Capcom USA Activities and Updates
166 Information collected from those who voluntarily submit it to us is used to provide services like newsletter subscriptions, updates on special events, game news, and e-mail announcements of interest to our users, as well as providing our users with exclusive content, awards, prizes and/or access to special promotions.
167 Forums, Blogs, and Message Boards
168 If you register for access to our blogs or message boards, we will use your personal information to enable you to view and post messages on the boards. You should understand, however, that community forums, blogs, and message boards are tools that allow you to communicate with members of the online community. So whenever you give out personal information in public areas, that information can be collected and used by people you don't know.
169 Should you wish to remove content or information after you have posted it, you may do so by logging into your Capcom account and clicking either the "garbage can" or "x" icon located on your post. Alternatively, you may contact us at privacy@capcom.com with your request. In addition, Capcom provides all registered users the ability to completely and permanently delete their account information including all comments, blogs, and forum posts. To delete your Capcom-Unity account, please log in and visit this link: http://www.capcom-unity.com/help/remove_user.one . Please note that deleting your profile cannot be reversed.
170 Please also note that removal of this content or information from public view does not guarantee complete or comprehensive removal. After your removal request has been honored, we may retain copies of the content or information you have previously posted on our servers. We are not required to remove your posted content or information if it has been rendered anonymous or if we are required by law to retain it. Additionally, we do not have control over third parties (e.g., other users) who may have copied or reposted this information.
171 Operational Uses
172 We may also use your personal information for other purposes such as "Operational Uses." For example, we may use your information to send you administrative communications either about your account with us or about features of our Sites.
173 We occasionally employ other companies to perform services necessary to our internal operations. For example, we have partnered with other companies to personalize our web pages, process credit card transactions, analyze customers' interactions with our Sites, and process consumer surveys. We also provide postal addresses to the U.S. Post Office for delivery purposes. While providing their services, these companies may access your personally identifying information. These companies have agreed to securely store and maintain the personal information received from us.
174 Aggregate Information
175 Finally, we may take your personally identifiable information and make it non-personally identifiable. We do this either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (e.g., your name) that make the information personally identifiable to you. This process is known as de-personalizing your information. Given the non-personal nature of this information, no restrictions apply under this Privacy Policy on our right to de-personalize your personal information. We may use de-personalized information in any way and share it with third parties without your consent.
176 Business Information
177 For practical reasons, we treat personal information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal information submitted to us in a business capacity (e.g., resumes) may be shared with third parties, depending on the nature of the inquiry.
178 Purchase or Sale of Businesses
179 From time to time, we may purchase a business or sell one or more of our businesses and your personally identifiable information may be transferred as a part of the purchase or sale. If we purchase a business, the personally identifiable information received with that business would be treated in accordance with this Privacy Policy, if it is practicable and permissible to do so. If we sell a business, we will include provisions in the selling contract requiring the purchaser to treat your personally identifiable information in the same way required by this Privacy Policy (including any amendments to this Privacy Policy). The provisions of this paragraph will also apply if we are sold as part of bankruptcy proceedings.
180 Third Party Use
181 Our company does not share and has not reserved the right to rent or sell personal or demographic information with third parties for their direct marketing purposes.
182 Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Websit http://www.google.com/intl/en/policies/privacy/ ). You can also change your browser settings to accept or refuse these cookies as mentioned above.
183 Twitter
184 Twitter uses cookies to enable visitors to share website pages and content through third party social networking and other websites. Twitter may also use visitors' information to serve targeted advertising on other websites.
185 Further information about how Twitter uses cookies, including how you can opt-out is available here ( https://twitter.com/privacy ). You can also change your browser settings to accept or refuse these cookies as mentioned above.
186 Facebook
187 Cookies are used to deliver content on this website using Facebook. Data collected by Facebook may also be used for other purposes, including advertising.
188 You can find out more about Facebook's privacy practices and the cookies that it uses here ( https://www.facebook.com/about/privacy/ ). You can also change your browser settings to accept or refuse these cookies as mentioned above.
189 MediaMind (__atuvs, __atuvc)
190 Streetfighter.com uses cookies to enhance their marketing campaign analytics gathering. Data collected is only available to marketing team involved with the product and is not shared.
191 Further information about how Mediamind uses cookies, including how you can opt-out is available here ( http://www.mediamind.com/privacy-policy ). You can also change your browser settings to accept or refuse these cookies as mentioned above.
192 ii. Other Web Technologies
193 Except to the extent that any additional web technologies are incorporated into a third-party’s embedded services listed above (i.e., YouTube, Twitter, Facebook, Google Analytics, etc.), Capcom’s web-based Services do not use pixels, clear GIFs, web beacons, or other web or browser-based technologies to collect information about you. In the event that the foregoing changes, we will amend this Privacy Policy to accurately reflect our new collection and usage.
194 iii. California “Do Not Track” Disclosure
195 At this time, Capcom’s websites do not recognize automated browser signals regarding tracking mechanisms, which may include ‘Do Not Track’ instructions. You can, however, change your privacy preferences regarding the use of cookies and similar technologies through your browser, as mentioned above.
196 ( Back to top )
197 • Q3. How is your personal information used and shared?
198 We use your personal and non-personal information, both individually and in the aggregate, in the following ways:
199 To operate our business and to enhance and personalize your game experience including to:
200 Operate, improve, and develop our games and Services;
201 Enable online matchmaking and provide online statistic tracking;
202 Help you find your friends or tell your friends about a Service;
203 Facilitate sharing on social networks;
204 Serve and measure the effectiveness of advertising;
205 Measure the health of our Services;
206 Set up and maintain accounts you register for;
207 Provide game experiences that you may like;
208 Set up loyalty programs;
209 Identify, fix, and troubleshoot bugs and service errors;
210 Provide software updates;
211 Adhere to your preferences and to deliver dynamic content; and
212 Help keep our Services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies.
213 To provide you support, including to:
214 Help identify and troubleshoot problems with your use of our Services;
215 To survey your opinions through surveys or questionnaires;
216 Communicate with you and respond to your specific requests or questions; and
217 Manage and send you confirmations and important information about your account, products, purchases, subscriptions, and warranties.
218 To personalize our communications with you, including to:
219 Present offers and/or information relating to Services you might like;
220 Make recommendations to you; and
221 Personalize advertising for you and deliver targeted marketing newsletters, service updates and promotional offers.
222 Whatever the purpose may be, we will only collect and process your information to the extent you have provided to us your affirmative consent, or, alternatively, as reasonably necessary to fulfill our contracts with you, perform our legitimate business objectives, or as otherwise required under applicable law. More importantly, we will not collect and use your personal information for any purposes other than as set forth in this Privacy Policy without your affirmative consent.
223 Capcom USA Activities and Updates
224 Information collected from those who voluntarily submit it to us is used to provide services like newsletter subscriptions, updates on special events, game news, and e-mail announcements of interest to our users, as well as providing our users with exclusive content, awards, prizes and/or access to special promotions. You may opt out of such services by following the process set forth in Q8 below.
225 Forums, Blogs, and Message Boards
226 If you register for access to our blogs or message boards, we will use your personal information to enable you to view and post messages on the boards. You should understand, however, that community forums, blogs, and message boards are tools that allow you to communicate with members of the online community. So whenever you give out personal information in public areas, that information can be collected and used by people you don't know.
227 Should you wish to remove content or information after you have posted it, you may do so by logging into your Capcom account and clicking either the "garbage can" or "x" icon located on your post. Alternatively, you may contact us at privacy@capcom.com with your request. In addition, Capcom provides all registered users the ability to completely and permanently delete their account information including all comments, blogs, and forum posts. To delete your Capcom-Unity account, please log in and visit this link: http://www.capcom-unity.com/help/remove_user.one . Please note that deleting your profile cannot be reversed.
228 Please also note that removal of this content or information from public view does not guarantee complete or comprehensive removal. After your removal request has been honored, we may retain copies of the content or information you have previously posted on our servers if we have a legal basis for doing so. For example, we are not required to remove your posted content or information if it has been rendered anonymous or if we are ordered by a court to retain it. Additionally, we do not have control over third parties (e.g., other users) who may have copied or reposted this information.
229 Operational Uses
230 We may also use your personal information for other purposes, such as operational uses necessary to conduct our business or provide the Services. For example, we may use your information to send you administrative communications either about your account with us or about features of our Services.
231 Aggregated and Anonymous Information
232 Finally, we may take your personal information and make it anonymous. We do this either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (e.g., your name or other identifying information) that make the information personally identifiable to you. This process is known as de-personalizing your information. Given the non-personal nature of this information, no restrictions apply under this Privacy Policy on our right to de-personalize your personal information. We may use de-personalized information in any way and share it with third parties without your consent.
233 Employment-Related Information
234 For practical reasons, we treat personal information submitted to us in an employment context different from information we receive in other contexts. Personal information submitted to us in an employment context (e.g., employment applications and resumes) may be shared with third parties, depending on the nature of the inquiry.
235 Purchase or Sale of Businesses
236 From time to time, we may purchase a business or sell one or more of our businesses and your personal information may be transferred as a part of the purchase or sale. If we purchase a business, the personal information received with that business would be treated in accordance with this Privacy Policy, to the maximum extent possible. If we sell a business, we will include provisions in the selling contract requiring the purchaser to treat your personal information in the same way required by this Privacy Policy (including any amendments to this Privacy Policy). The provisions of this paragraph will also apply if we are sold as part of bankruptcy proceedings.
237 Third Party Processing
238 Capcom engages third parties, located both within and outside of the United States, to collect and/or process your personal information on our behalf in connection with our offering and maintenance of the Services, such as for providing back-end server/matchmaking services, customer support services, and analytics services, conducting market surveys, or sending newsletters, or otherwise in accordance with the purpose(s) for which your personal information was originally collected. When these third party service providers collect or receive your personal information, we require that they use your personal information only on our behalf, not sell your personal information to third parties, not disclose your personal information except as may be required by law, or as permitted by us or as stated in this Privacy Policy.
239 To the extent that your personal information may be transferred to countries outside of the United States, we will take measures to ensure that any such transfers comply with applicable data protection laws and that your personal information remains protected to the standards described in this Privacy Policy.
240 No Third Party Marketing
241 Our company does not share and has not reserved the right to rent or sell your personal or demographic information to third parties for their direct marketing purposes.
242 Automated Decision Making
243 Capcom does not use your personal information in any form of automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you.
244 es and Others Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Services and Others
245 We will disclose personal information when we believe in good faith that disclosure is required by law (e.g., court order or subpoena) or to help: We will disclose personal information when we believe in good faith that disclosure is required by law (e.g., court order or subpoena) or to help:
246 enforce our Terms of Service, or contest, sweepstakes, promotions, or game rules; enforce our Terms of Service, or contest, sweepstakes, eSports tournaments, promotions, or game rules;
247 protect your safety or security, including the safety and security of your property; or protect your safety or security, including the safety and security of your property; or
248 protect the safety and security of our Sites or third parties. protect the safety and security of our Services or third parties.
249 ( Back to top ) ( Back to top )
250 • Q4. What are your California Privacy Rights?Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. However, as previously stated, we do not share information with third parties for their direct marketing purposes. If you still have inquiries regarding our disclosure policy, please contact us: • Q4. What are your California Privacy Rights?California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. However, as previously stated, we do not share information with third parties for their direct marketing purposes. If you still have inquiries regarding our disclosure policy, please contact us:
251 Capcom USA Capcom USA
252 Attn.: Privacy Policy Administrator Attn.: Privacy Policy Administrator
253 185 Berry Street, Suite 1200 185 Berry Street, Suite 1200
254 San Francisco, CA 94107 San Francisco, CA 94107
255 (650) 350-6500 (650) 350-6500
256 privacy@capcom.com privacy@capcom.com
257 ( Back to top ) ( Back to top )
258 • Q5. What kinds of security measures do we take to safeguard your personally identifiable information? • Q5. What kinds of security measures do we take to safeguard your personally identifiable information?
259 The security and confidentiality of your information is extremely important to us. We have technical, administrative and physical security measures in place to protect your personal information from unauthorized access and improper use. We also review our security procedures periodically to consider appropriate new technology and updated methods. But, despite our best efforts, no security measure is ever perfect or impenetrable. Specific security measures we currently implement to prevent unauthorized physical or electronic access to web users' personal and demographic information: The security and confidentiality of your information is extremely important to us. We have technical, administrative and physical security measures in place to protect your personal information from unauthorized access and improper use. We also review our security procedures periodically to consider appropriate new technology and updated methods. But, despite our best efforts, no security measure is ever perfect or impenetrable. Specific security measures we currently implement to prevent unauthorized physical or electronic access to
260 Web user data is stored behind a firewall
261 Data is stored in a secure physical environment (e.g. behind locked doors)
262 Data is stored in a database accessible to authorized employees on a need-to-know basis only
263 Users or employees must have a unique password before gaining access to user data
264 We use standard encryption technology when transferring or receiving sensitive personal information like credit card numbers
265 We maintain written security policies to which all employees must adhere.
266 ( Back to top )
267 • Q6. How can you update your personal information and profile?
268 You can access and update the contact users' personal and demographic information:
269 User data is stored behind a firewall to protect your data from unauthorized access or against loss, misuse or alteration
270 Data is stored in a secure physical environment (e.g. behind locked doors)
271 Data is stored in a database accessible to authorized employees on a need-to-know basis only
272 Users or employees must have a unique password before gaining access to user data
273 We use industry standard encryption technology when transferring or receiving sensitive personal information
274 We maintain written security policies to which all employees must adhere.
275 ( Back to top )
276 • Q6. How can you update your personal information and profile for web-based Services?
277 information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by e-mailing us at accounts@capcom.com . You may update the information in your profile by logging into your account and visiting your account settings. You can access and update the personal information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by e-mailing us at accounts@capcom.com . You may update the information in your profile by logging into your account and visiting your account settings.
278 ( Back to top ) ( Back to top )
279 • Q7. How can you ask questions, or send us comments, about this Privacy Policy? • Q7. How can you ask questions, or send us comments, about this Privacy Policy?
280 If you have questions or wish to send us comments about this Privacy Policy, please contact us with questions or comments at: If you have questions or wish to send us comments about this Privacy Policy, please contact us with questions or comments at:
281 Capcom USA Capcom USA
282 Attn.: Privacy Policy Administrator Attn.: Privacy Policy Administrator
283 185 Berry Street, Suite 1200 185 Berry Street, Suite 1200
284 San Francisco, CA 94107 San Francisco, CA 94107
285 (650) 350-6500 (650) 350-6500
286 privacy@capcom.com privacy@capcom.com
287 Any personal information you provide to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you request it. Any personal information you provide to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you request it.
288 Capcom is a licensee of the ESRB's Privacy Certified Program. If you believe that we have not properly responded to your inquiry, please contact the ESRB at http://www.esrb.org/privacy/contact.jsp , or: Capcom is a licensee of the ESRB's Privacy Certified Program. If you believe that we have not properly responded to your inquiry, please contact the ESRB at http://www.esrb.org/privacy/contact.jsp , or:
289 ESRB ESRB
290 Attn.: Privacy Certified Program Attn.: Privacy Certified Program
291 420 Lexington Avenue, Suite 2024 420 Lexington Avenue, Suite 2240
292 New York, NY 10170 New York, NY 10170
293 privacy@esrb.org privacy@esrb.org
294 ( Back to top ) ( Back to top )
295 • Q8. How will you know if we amend this Privacy Policy? • Q8. How
296 We may amend this Privacy Policy at any time. If we make any material changes in how we collect, use, or share your personal information, we will send you a private message on Capcom-Unity.com and prominently post a notice of the changes on the Sites covered by this Privacy Policy. Any material changes to this Privacy Policy will be effective when posted, and your continued use of any of the Sites covered by the Privacy Policy after the posting will constitute your acceptance of and agreement to be bound by those changes.
297 ( Back to top )
298 • Q9. How is information treated when it is collected from non-US residents?
299 Personal information collected on our Sites may be stored and processed in the United States. By using our Sites you consent to any such transfer of information outside of your country. Capcom complies with the U.S.-E.U. Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Capcom has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. To learn more about the Safe Harbor program, and to view Capcom’s certification, please visit http://www.export.gov/safeharbor/ .
300 ( Back to top ) can you access and control the use of your personal information?
301 Capcom provides you choices when it comes to the collection and use of your personal information. For example, you can choose to opt in or out of marketing emails. If you would like to opt out at any time after granting consent, contact us at the following:
302 Capcom USA
303 Attn.: Privacy Policy Administrator
304 185 Berry Street, Suite 1200
305 San Francisco, CA 94107
306 (650) 350-6500
307 privacy@capcom.com
308 You also may adjust your browser settings to block certain online tracking, such as cookies.
309 European Union/European Economic Area Users
310 Users residing in certain countries, including the EU/EEA users, are afforded certain additional rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information; request a portable copy of your personal information; or otherwise object to or restrict how we use your personal information.
311 At any time, you may contact us to deactivate your Capcom accounts, delete the personal information associated with your accounts or otherwise collected in connection with your use of our Services by contacting our Privacy Policy Administrator at the address above. If you choose to do so, you may no longer have access to the Services associated with your accounts. Note that Capcom may retain information needed to resolve disputes, enforce our user agreements, protect our legal rights, and comply with technical and legal requirements and constraints related to the security, integrity and operation of our products. Otherwise, we will retain your personal information only for as long as reasonably necessary to provide you Services, create and improve our products, comply with the law, and to run our business.
312 You may exercise your rights concerning your personal information at any time. To exercise your personal data rights, send us an email at privacy@capcom.com headed "Subject Access Request". Before we process any request, we may ask you for certain personal information in order to verify your identity. Where permitted by local law, we may reject requests that are unreasonable or impractical. We will respond to your requests in a reasonable timeframe.
313 ( Back to top )
314 • Q9. How will you know if we amend this Privacy Policy?
315 We may amend this Privacy Policy at any time. If we make any material changes in how we collect, use, or share your personal information, we will make reasonable efforts to notify you via our Services, and we will prominently post a notice of the changes covered by this Privacy Policy on our website located at http://www.capcom-unity.com/ . Any material changes to this Privacy Policy will be effective when posted, and your continued use of any of the Services covered by the Privacy Policy after the posting will constitute your acceptance of and agreement to be bound by those changes, to the extent permitted by applicable law. In the event that a material change in this Privacy Policy affects the collection and/or processing of your personal information which was previously collected pursuant to your prior consent, we will request a re-affirmation of your consent to any new collection and/or processing, as required by applicable law.
316 ( Back to top )
317 • Q10. How is information treated when it is collected from non-US residents?
318 For personal information transferred from a European Union or European Economic Area member country or Switzerland to the United States, Capcom complies with the EU-U.S. and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce. Capcom adheres to the Privacy Shield Principles. If there is any conflict between the terms of this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and (pending the U.S. Department of Commerce’s approval thereof) to view Capcom’s Privacy Shield certification, please visit https://www.privacyshield.gov/ .
319 In compliance with the Privacy Shield Principles, Capcom commits to resolve complaints about our collection or use of your personal information. European Union, European Economic Area and/or Swiss individuals with inquiries or complaints regarding our Privacy Policy should contact us at privacy@capcom.com , or regular mail at:
320 Capcom USA
321 Attn.: Privacy Policy Administrator
322 185 Berry Street, Suite 1200
323 San Francisco, CA 94107
324 If a European Union, European Economic Area or Swiss individual’s complaint cannot be resolved through our internal process, we will cooperate with JAMS pursuant to the JAMS International Mediation Rules, available on the JAMS website . Mediation shall be conducted in English and shall take place in the City and County of San Francisco in the State of California before one mediator selected in accordance with such rules and procedures. All documents submitted to such mediation shall be in English. JAMS mediation may be commenced as provided for in the relevant JAMS rules, and at no cost to you. Under certain conditions, a European Union, European Economic Area or Swiss individual may also pursue binding arbitration through the Privacy Shield Panel. Arbitration shall be conducted in English and shall take place in the City and County of San Francisco in the State of California before one arbitrator selected in accordance with such rules and procedures. All documents submitted to such arbitration shall be in English.
325 Additionally, at any time, a European Union, European Economic Area or Swiss individual may submit a complaint directly to his or her local European Union data protection authority or the Swiss Federal Data Protection and Information Commissioner, as applicable. Moreover, Capcom is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
326 For more information about filing a complaint, click here.
327 Capcom may be liable for the onward transfer of EU, EEA or Swiss individual’s personal data to third parties that process personal data in a manner inconsistent with the Privacy Shield Principles, unless Capcom proves that it is not responsible for the event giving rise to the damage.