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ZipRecruiter (en) - Política de Privacidad y Puerto Seguro 06-jun-2018 | 99,51%
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0 Privacy Policy Privacy Policy
1 Effective Date: October 2, 2017 Effective Date:
2 Your privacy is important to us and maintaining your trust is our priority. To ensure that your privacy choices are respected, ZipRecruiter, Inc. ("ZipRecruiter," "we," or "us") has set out in this Privacy Policy, an explanation of our online information practices as well as the decisions you may make regarding how your information is collected and used when viewing the www.ziprecruiter.co.uk website, the www.ziprecruiter.com website, the www.zipalerts.com website, and other ZipRecruiter-owned websites and our Mobile Applications (collectively, the "Site").
3 EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
4 ZipRecruiter (and its subsidiaries, ZipRecruiter UK Ltd. And ZipRecruiter Ltd.), participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. ZipRecruiter is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce's Privacy Shield List. https://www.privacyshield.gov/list .
5 ZipRecruiter is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ZipRecruiter complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
6 With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, ZipRecruiter is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ZipRecruiter may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
7 If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request .
8 Under certain conditions, more fully described on the Privacy Shield website , you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
9 Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use or in any other contractual document between you and us.
10 We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, issuing an email to the email address listed by registered users and/or by posting a notice and the revised Privacy Policy on the applicable ZipRecruiter website. You acknowledge that it is your responsibility to maintain a valid email address as a registered user, and to review the Site and this Privacy Policy periodically in order to be aware of any modifications. Your continued use of the Services after such modifications will constitute your:
11 acknowledgment of the modified Privacy Policy; and
12 agreement to abide and be bound by the modified Privacy Policy. You can see when this Privacy Policy was last updated by checking the date at the top of this page.
13 Click on the links below to jump to each section:
14 Information We Collect About You and How We Collect It
15 How We Use Your Information
16 How We Share Your Information
17 How We Protect Your Information
18 Messaging Service
19 Public Forums
20 Cookies and Similar Technologies
21 Social Media (Features) and Widgets
22 Choices About Your Information Including Marketing Preferences
23 Where Your Information Is Stored
24 Children's Privacy
25 Third Party Websites
26 California Residents
27 Notification Procedures
28 Access to Information (for U.K. residents)
29 ZipRecruiter as a Data Processor
30 How to Contact Us
31 1) INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT top
32 We collect several types of information from and about users of the Site and the products and services of ZipRecruiter (collectively, the "Services"), including:
33 Information by which you can be personally identified, such as your name, physical address, e-mail address, and phone number ("Personal Information"). The specific Personal Information that we collect depends on the type of Services that you may be using; and
34 Information, which does not identify you ("Technical Information"). We collect this Technical Information:
35 directly from you when you provide it to us;
36 automatically as you navigate through the Site (e.g., usage details); and
37 from third parties, for example, our partners.
38 Your knowledge and consent of our collection, use and disclosure of your Personal information is critical in order for us to provide the Services to you. We rely on any of the following actions by you as indications of your consent to our existing and future Personal Information practices: your voluntary provision of Personal Information directly to us; your express consent or acknowledgement contained within a written, verbal or electronic application process; your consent solicited by us (or our agent) for a specified purpose; or your acceptance of the Privacy Policy until you notify us in writing of a withdrawal of this consent.
39 Information You Provide to Us. In the course of using the Services, you may provide us with information about yourself, including, but not limited to:
40 Information that you provide by filling in forms on our Site, responding to surveys, creating an account, subscribing to the Services, posting material, communicating with our personnel, sending, receiving, or engaging with messages, requesting further services, entering a contest, taking part in a promotion, or reporting a problem
41 Details of transactions you carry out through our Site
42 User Contributions, i.e., you may provide information to be published or displayed on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, "User Contributions")
43 If you authorize ZipRecruiter to connect your account to the account of a "Connected Site" (e.g., LinkedIn, Monster, Facebook or Twitter), we may be able to access information you have provided to the Connected Site, such as content information, timeline feeds, contact and follow lists, network statistics and updates regarding your Connected Site account
44 Information We Collect through Automatic Data Technologies. As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
45 Details of your visits to our Site and use of the Services, including traffic data, location data, logs and the resources that you access and use on our Site or the Services
46 Information about your computer and internet connection, operating system and browser type, device identifier ("UDID") and your Internet Protocol (IP) address
47 Location based information for the purpose of setting up your job search preferences. We will not share this information with any third party. If you no longer wish to allow us to track your geo-location information in the Mobile Application, you may turn this off at the device level
48 2) HOW WE USE YOUR INFORMATION top
49 We use information that we collect about you or that you provide to us, including any Personal Information:
50 To administer our Site and its contents to you
51 To provide you with information, products or services that you need depending on the type of Services you use
52 To provide you with notices about your account and/or your subscription, including expiration and renewal notices
53 To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
54 To notify you about changes to our Site, products or services
55 To allow you to participate in interactive features on our Site
56 To diagnose service or technical problems, trouble shooting, analyzing how our Services is used, personalizing content for you, providing the end service to you (which may include sharing certain information with third party vendors and service providers) and to respond to any enquiries that you may have
57 To improve our Site and the Services by enabling us to: store information about your preferences, allowing us to deliver a more personalized service to you; speed up your searches; and recognize you when you return to the Site
58 In any other way we may describe when you provide the information
59 For any other purpose with your consent
60 IMPORTANT: Any Personal Information or content that you voluntarily disclose for public posting to our Services, such as User Content, becomes available to the public and may be accessed, used and stored by others around the world. Accordingly, you should not post sensitive personal information or any other information that you would not want made public to any other Site or application or to a public website. You should never provide your social security number, national insurance number, financial information, passport number, and other sensitive information.
61 3) HOW WE SHARE YOUR INFORMATION top
62 Personal Information. We may share or disclose your Personal Information with selected third parties, including:
63 Companies within our corporate family. We may share your Personal Information with our subsidiaries and corporate affiliates, including ZipRecruiter UK Ltd
64 To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets or stock, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about our Users is among the assets transferred
65 To enforce or apply our Terms of Use or other agreements with you
66 Law enforcement agencies; we fully cooperate with law enforcement agencies in identifying those who use our Services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful
67 If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ZipRecruiter, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction
68 If we believe that such action is necessary to investigate, prevent, or take action regarding suspected or actual illegal activities (including instances where we suspect a User has uploaded any content that is infringing)
69 Third party vendors who we use to support our business and help provide end services to you, including, but not limited to, credit card processing and other billing service providers, customer service providers, messaging service providers, and email service providers. We may also authorize third party vendors to collect information on our behalf, including as necessary to operate certain features of our Site or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
70 To third parties to market their products or services to you if you have consented to or not opted out of these disclosures
71 To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the "e-mail a friend" feature of our Site, we will transmit the contents of that e-mail and your e-mail address to the recipients
72 Prospective employers if you respond to a job advertisement or have opted-in to our Resume Database. Note: to the extent that you have an account with ZipRecruiter, please ensure that the resume associated with your account is up-to-date so when you apply for a job on a ZipRecruiter website, the employer receives your most recent resume. You will have an account with ZipRecruiter if you opened an account yourself, signed up for job alerts, submitted your resume to the resume database, and/or applied for a job on the ZipRecruiter website. You can delete and upload new resumes by going to the ‘Profile’ settings in your account
73 Upon your authorization, the Services may also post information directly to the timeline of your Connected Site Account
74 Analytics and search engine providers that assist us in the improvement and optimization of our site
75 Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you
76 With prospective employers or recruiters if you add your resume to the Resume Database. Users of the Services may also be able to view a free preview of information in the Resume Database that contains certain job/education history and other information. You can opt-out of your information being available in our Resume Database at any time by updating this preference on the My Profile tab of your Job Seeker account.
77 With prospective employers and recruiters (and/or with their external Applicant Tracking System or similar external system used by such companies to manage responses to their job postings), if you respond to a job posting
78 From time to time, we may run contests, special offers, or other events or activities ("Events") on our Services together with a third party partner. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties' use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events
79 For any other purpose disclosed by us when you provide the information or with your consent
80 Technical Information. We may share Technical Information (such as usage data and demographics, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain ZipRecruiter services or to drive product engagement with other Users of the Services.
81 4) HOW WE PROTECT YOUR INFORMATION top
82 We use appropriate technical and organizational measures to protect any Personal Information we process about you. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and credit or debit card data will be encrypted.
83 Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that:
84 there are security and privacy limitations of the Internet which are beyond our control;
85 the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed; and
86 any such information and data may be viewed or tampered with in transit by a third party.
87 The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and keep your account information secure. We urge you to be careful about giving out information in public areas of the Site like message boards.
88 In the event that Personal Information is compromised as a result of a breach of security, ZipRecruiter will notify those persons whose Personal Information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy or as otherwise required by applicable law.
89 5) MESSAGING SERVICE top
90 We collect, process and store information when you send, receive, or engage with messages in connection with our Services. This includes information such as the number of messages you’ve sent and received, when you have viewed a message, details of who you’ve chatted with and when and which messages were responded to ("Message Data"). We may share limited portions of Message Data with third parties including other users of our Services, such as identifying active users of the message service, highlighting responsiveness to messages, or notifying a sender when a message has been viewed.
91 We also store your messages ("Message Content") to generally permit you to access your message history; however, we cannot guarantee access to all messages at all times, and messages may be removed or deleted, including in connection with changes in or interruptions of service with our vendors, changes to our Services or features, or ZipRecruiter’s or our vendors’ data retention processes or storage limitations. We may view Message Content to investigate or resolve technical or trust and safety issues or to improve our Services. We will never share Message Content with third parties except as required by law or with your consent.
92 We also may use automatic scanning technology on messages to allow us to recognize patterns on our messaging platform. These patterns may help us make your professional communications more efficient and informed and contribute to a safer and more secure job search experience. For example, our software may do the following:
93 Look for text that indicates a web link (e.g. ends with ".com" or similar) to generate a clickable link
94 Provide auto-complete options when it anticipates who the receiver of the message may be
95 Look for content to provide quick actions such as a scheduling tool
96 Look for content to provide quick replies based on context
97 Check links shared in messages for malicious sites and looks for blacklisted keywords to detect spam and fraud.
98 6) PUBLIC FORUMS top
99 You should be aware that when you voluntarily disclose any Personal Information in a public forum on the Site, this information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Privacy Policy does not apply to such information. You accept that you, and not ZipRecruiter, are responsible for providing such information in any public forum. Any submissions to public areas on the Site are accepted by you with the understanding that such forums are accessible to all third parties. If you do not want your comments or any content to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you're online.
100 7) COOKIES AND SIMILAR TECHNOLOGIES top
101 Tracking Technologies. ZipRecruiter and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
102 Blocking Cookies. You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Site through your access to some functionality and areas of our Site may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
103 Passive Information. As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
104 To manage Flash LSOs please click here . We partner with a third party to either display advertising on our Services or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on the Services and other sites in order to provide you with advertising based upon your browsing activities and interests. If you do not wish to have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here ). Please note that this does not opt you out of being served generic ads. You will continue to receive generic ads.
105 Clear Gifs Information. When you use our Services, ZipRecruiter or our third party analytics providers may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of our users and help us better manage content on our Site by informing us of what content is effective. No personally identifiable information from your ZipRecruiter account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make our Services better for our users. This Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers for more information.
106 Tracking across Third Party Websites. Some third party websites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, certain website browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked. The Services does not respond to Do Not Track ("DNT") signals on your browser. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
107 Mobile Analytics. We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.
108 Push Notifications. We may send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
109 8) SOCIAL MEDIA (FEATURES) AND WIDGETS top
110 Our Services includes social media features, such as the Facebook Like button and Widgets, and the ShareThisButton. These features may collect your IP address, which page you are visiting on our Services, and may set a cookie to enable the Feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing such features.
111 9) CHOICES ABOUT YOUR INFORMATION INCLUDING MARKETING PREFERENCES top
112 Upon request, ZipRecruiter will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at privacy@ziprecruiter.com . You may, of course, decline to submit Personal Information through our Services, in which case ZipRecruiter may not be able to provide certain services to you. You may update, delete inaccuracies, or correct your account information and email preferences at any time by logging into your account and selecting email/password. You can also submit a request to review, delete inaccuracies, correct and access the information about you by contacting us at support@ziprecruiter.com . We will respond to your request within a reasonable timeframe. If you make a request to access your Personal Information we may charge you a fee subject to a maximum specified by applicable law. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
113 If you wish to cancel your account, please contact us at support@ziprecruiter.com . Please note, since we keep track of past transactions, you cannot delete information associated with past transactions on the Site. In addition, it may be impossible to completely delete your information without some residual information because of backups. We also reserve the right to retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
114 To request removal of your Personal Information from our blog, community forums, or testimonials, contact us at support@ziprecruiter.com . In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
115 We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data, adjust your user preferences in your account profile and /or click "Unsubscribe" in any e-mail communications we send you. You cannot opt-out of Services-related notices. Opting out may prevent you from receiving email messages regarding updates, improvements, offers, or new features or functionality.
116 If you choose to use our invitation service to invite a friend to our Services, we provide you with a link to copy and paste to share with your friends, or spread the word on Linkedin, Facebook or Twitter. We provide you with a unique link ID so that you earn credit for each friend that joins the site by following your link. Your friend may contact us to request that we remove this information from our database at privacy@ziprecruiter.com
117 If you wish to invite a friend to view our blog posts, we will ask you for that person's email address and automatically send an email invitation. ZipRecruiter stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation service. Your friend may contact us to request that we remove this information from our database at privacy@ziprecruiter.com .
118 10) WHERE YOUR INFORMATION IS STORED top
119 Please be aware that your Personal Information collected outside the U.S., is transferred to, stored in and processed in our facilities and by those third parties with whom we may share your Personal Information, in the United States and potentially in other countries. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
120 11) CHILDREN'S PRIVACY top
121 ZipRecruiter does not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register to use the Services. No one under age 13 is allowed to provide any Personal Information to ZipRecruiter or on the Site. In the event that we learn that we have collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@ziprecruiter.com .
122 12) THIRD PARTY WEB SITES top
123 Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other websites accessible through our Site have their own privacy policies and data collection, use and disclosure practices. Please consult each website's privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on our Site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.
124 13) CALIFORNIA RESIDENTS top
125 California residents may choose to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes or choose to opt out of such disclosure. To make a request or to opt out at any time, please contact us privacy@ziprecruiter.com or mail us at the address provided below.
126 14) NOTIFICATION PROCEDURES top
127 It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Site, as determined by ZipRecruiter in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.
128 15) ACCESS TO INFORMATION (for residents in the United Kingdom) top
129 The Data Protection Act 1988 ("Act") gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
130 The ZipRecruiter websites are operated by ZipRecruiter, Inc., a Delaware corporation, located at 401 Wilshire Blvd., 11th Floor, Santa Monica, CA 90401, U.S.A. For the purposes of the Data Protection Act 1998, ZipRecruiter is the "data controller" in respect of personal information that we obtain in connection with the ZipRecruiter websites. We host and store your Personal Information on servers situated in the United States. These servers are owned and maintained by ZipRecruiter, Inc.
131 16) ZIPRECRUITER AS A DATA PROCESSOR top
132 The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged ZipRecruiter.
133 ZipRecruiter acknowledges that you have the right to access your personal information. With respect to Personal Information provided by a client of ours (e.g., where we send job alert emails to job seekers on behalf of that client), we collect such information under the direction of that client and have no direct relationship with the individuals whose Personal Information we process. If you are a customer of such a ZipRecruiter client and would no longer like to be contacted by such client, please contact the client directly. If you seek access or want to correct, amend, or delete inaccurate data, you must direct your request to that ZipRecruiter client (the data controller). If requested to remove data, we will respond within a reasonable timeframe. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by our service agreements with our Clients.
134 We will retain Personal Information that we process on behalf of our clients for as long as needed to provide services to our client. ZipRecruiter will retain this personal information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and in accordance with our internal record keeping policies.
135 17) HOW TO CONTACT US top
136 If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@ziprecruiter.com , or send mail to: May 25, 2018
137 Your privacy is important to us and maintaining your trust is our priority.
138 ZipRecruiter, Inc. ("ZipRecruiter," "we," or "us"), respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.
139 This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit one of the websites listed below, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
140 The websites covered by this Privacy Policy are: www.ziprecruiter.co.uk , www.ziprecruiter.com , www.zipalerts.com and our Mobile Applications (collectively, the "Website").
141 This Privacy Policy applies to data we collect:
142 On this Website.
143 In email, text, and other electronic messages between you and this Website.
144 Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
145 When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.
146 You may have different privacy rights under applicable laws depending on the country you are in when you visit or access our Website.
147 EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
148 ZipRecruiter participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. ZipRecruiter is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce's Privacy Shield List. https://www.privacyshield.gov/list .
149 ZipRecruiter is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ZipRecruiter complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
150 With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, ZipRecruiter is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, ZipRecruiter may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
151 If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request .
152 Under certain conditions, more fully described on the Privacy Shield website , you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
153 Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use or in any other contractual document between you and us.
154 This Privacy Policy is provided in a layered format so you can click through to the specific areas set out below. Alternatively, you can download a pdf version of the policy here .
155 Click on the links below to jump to each section:
156 WHO WE ARE
157 KEY TERMS
158 Data We Collect About You
159 How Data Is Collected
160 How We Use Your Data
161 Who We Share Your Data With
162 Where your Data is Transferred
163 How Long Your Data Will Be Kept
164 Your Data Subject Access Rights
165 Cookies & Tracking Technologies
166 Data Security
167 Links to Third Party Websites and Social Media Features
168 California Privacy Rights
169 PUBLIC FORUMS
170 INVITATION SERVICE
171 How to Complain & Enquiries
172 Marketing
173 Changes to This Privacy Policy
174 Minors & Children
175 How to Contact Us
176 1) WHO WE ARE top
177 The Website is owned and operated by ZipRecruiter, Inc., a Delaware corporation (“ZipRecruiter”), which provides an online job board that connects employers to job seekers.
178 2) KEY TERMS top
179 It would be helpful to start by explaining some key terms used in this Privacy Policy:
180 The Ziprecruiter Group
181 This means ZipRecruiter Inc. and its wholly-owned subsidiaries, ZipRecruiter UK Ltd. and ZipRecruiter Israel Ltd.
182 Non-Personal Data
183 “Non-Personal Data” means data that is not considered Personal Data under applicable law. We reserve the right to treat data as Personal Data or Non-Personal Data based on the law applicable to the data and the data subject.
184 Personal Data
185 “Personal data” means any information or pieces of information that could identify you either directly (e.g., your name) or, where required by applicable law indirectly (e.g., through pseudonymised data, such as a unique ID number). This means that Personal Data includes things like email/home addresses, usernames, user generated content, financial information, and health information. It could also include certain Technical Data (defined below) such as unique numerical identifiers like your computer’s IP address or your mobile device’s MAC address, as well as cookies (“Device IDs”), where required by applicable law
186 Special Categories of Personal Data
187 This refers to sensitive Personal Data that reveals racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership; Genetic and biometric data; and Data concerning health, sex life or sexual orientation.
188 EEA
189 European Economic Area.
190 3) DATA WE COLLECT ABOUT YOU top
191 Personal Data
192 As permitted by applicable law in the country from which you access our Website and use our services, we may collect, use, store and transfer different kinds of Personal Data about you. We have grouped these into the following categories of Personal Data:
193 “Identity Data” such as first name, maiden name, last name, resume/CV, Social Media profile, username or similar identifier.
194 “Contact Data” such as billing addresses, email addresses and telephone numbers.
195 “Financial Data” such as payment card details. However, please note that payment methods (e.g., credit card number and/or Paypal and/or bank account details) are not collected by us directly, but by secure payment service providers.
196 “Transaction Data” such as details about payments to and from you, and details regarding the services that you have subscribed to in relation to this Website.
197 “Technical Data” such as Device IDs, your login data, access dates and times, browser type and version, device information, cookie data, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website.
198 “Profile Data” such as your username and password, orders made by you, preferences, user-generated content, job searches, candidate searches, job applications, feedback and survey responses.
199 “Usage Data” such as information about how you use our Website, products and services.
200 “Marketing and Communications Data” such as your preferences in receiving marketing from us and our third-parties and your communication preferences.
201 Non-Personal Data
202 We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Data but is not considered Personal Data since it does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
203 If You Fail to Provide Personal Data Where Required to Provide Services to You
204 Where we need to collect Personal Data by law, or under the terms of a contract we have with you, or a prospective contract, and you fail to provide that Personal Data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel the service you have with us (or requested from us), and you accept that as a condition of service.
205 Data That You Should Not Provide to Us
206 We do not require any Special Categories of Personal Data about you. Accordingly, please do not provide this type of personal data to us.
207 4) HOW DATA IS COLLECTED top
208 We use different methods to collect Personal Data from and about you including, for example:
209 Direct Interaction
210 You may give us your identity, contact, billing and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise. This includes Personal Data you provide when you:
211 sign-up for a free trial
212 sign-up for a paid subscription
213 create an account on our Website
214 request information to be sent to you
215 submit your CV/resume to our resume database
216 give us some feedback
217 apply to a job posted on our Website
218 authorize ZipRecruiter to connect your account to the account of a "Connected Site" (e.g., LinkedIn, Monster, Facebook or Twitter), we may be able to access information you have provided to the Connected Site, such as content information, timeline feeds, contact and follow lists, network statistics and updates regarding your Connected Site account
219 Automated Technologies or Interactions. As you interact with our Website, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions and patterns. We collect this Personal Data and Non-Personal Data by using cookies, server logs and other similar technologies. We may also receive Technical Data and Usage Data about you if you visit other websites employing our cookies and other Tracking Technologies (defined below). For more information regarding our use of Tracking Technologies, please refer to “Cookies and Similar Technologies” below.
220 Third Parties. We may receive Personal Data in the form of Technical Data and Usage Data about you from various third-parties such as analytics providers or advertising networks.
221 5) HOW WE USE YOUR DATA top
222 Non-Personal Data
223 Where permitted by applicable law, we may use your Non-Personal Data for any purpose not prohibited by applicable law or inconsistent with this Privacy Policy or any written representation we have made to you at the point and time of the data collection.
224 Personal Data
225 We will only use your Personal Data where permitted by law.
226 Purposes for Which We Use Your Personal Data
227 In the table below, we have described (i) in what context your personal data was collected, i.e., what activity you were involved in when we collected or used your personal data; (ii) the types of personal data that we hold about you; (iii) how and why we use your personal data; and (iv) what our legal basis is for using your personal data. We will amend the table as required. We have also identified what our legitimate interests are where appropriate. We have also provided you with an explanation of some of the terms we use in this table:
228 ‘Legitimate Interest’ means our interest in conducting and managing our business, providing you with our Services, improving our Website, products and services, better engaging with you, and detecting and preventing fraud.
229 ‘Performance of Contract’ means processing your Personal Data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
230 ‘Comply with a legal or regulatory obligation’ means processing your Personal Data where it is necessary for compliance with a legal or regulatory obligation to which we are subject.
231 ‘Consent’ means that you consent to our use of your personal data for one or more specific purposes
232 CONTEXT IN WHICH YOUR PERSONAL DATA IS COLLECTED
233 WHAT PERSONAL DATA WE MAY HOLD ABOUT YOU
234 HOW WE MAY USE YOUR PERSONAL DATA
235 OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
236 Account Creation and Management
237 Identity
238 Contact
239 Billing
240 Financial
241 Technical
242 Transaction
243 Profile
244 Other information you have shared with us about yourself (e.g. via your “My Account” page), by contacting us, or a question via the chat function
245 To create and manage your account
246 To communicate with you about your account and process your order
247 To manage our relationship with you
248 To offer you personalized services based on your preferences
249 To respond to your questions
250 To send you email job alerts if you registered to receive job alerts
251 To send you marketing communications (where you have asked us to) which may be tailored to your “profile” (i.e. based on the personal data we know about you and your preferences)
252 To manage payments, fees and charges. Please note that payment methods (e.g., credit card number and/or Paypal and/or bank account details) are not collected by us directly, but by secure payment service providers
253 To collect monies owed to us
254 To run analytics or collect statistics
255 To manage any surveys, promotions or competitions you entered
256 To communicate with you regarding our services
257 To perform our contract with you so you can use create your account and use our Services
258 For our legitimate interests to (i) improve our Services; (ii) better engage with you; (iii) prevent fraud; and (iv) secure our tools
259 Consent – so you can receive job alert emails or marketing communications
260 Newsletter and Marketing Communications
261 Identity
262 Contact
263 Profile Data
264 Marketing and Communications Data
265 Other information you have shared with us about yourself (e.g. via your “My Account” page), by contacting us, or a question via the chat function
266 To send you marketing communications (where you have asked us to) which may be tailored to your “profile” based on the personal data we know or learn about you and your preferences;
267 To send you newsletter where you have indicated an interest or shown an interest based on your preferences as shown by your activity on the Website and/or your profile
268 To keep your Contact data on a suppression list if you’ve indicated you don’t want to be communicated in a particular way
269 To run analytics or collect statistics
270 For our legitimate interests to (i) improve our Services; (ii) better engage with you; (iii) prevent fraud; and (iv) secure our tools
271 Consent – so you can receive newsletters, and information about products and services that may be of interest to you
272 Purchases, Subscriptions and Order Management
273 Identity
274 Contact
275 Billing
276 Financial
277 Technical
278 Transaction
279 Profile
280 Other information you have shared with us about yourself (e.g. via your “My Account” page), by contacting us, or a question via the chat function
281 To process your order for a subscription or other products and services
282 To manage payment. Please note that your payment information (credit card number/Paypal/bank account details) are not collected by us directly, but by secure payment service providers
283 To communicate with you regarding your subscription
284 To secure your transaction against fraud. We may use a third-party provider’s solution to detect fraud and make sure that payment is completed
285 T update your transaction history in your account profile
286 To perform invoicing, collections, or manage payment disputes or issues with the services
287 To run analytics or collect statistics.
288 The performance of a contract – so you can make purchase and we can manage the associated logistics
289 Our legitimate interests: (i) to improve our products and services; (ii) better engage with you; (iii) prevent fraud; and (iv) secure our tools
290 To comply with a legal obligation – to keep information we are required to, e.g., to comply with our tax and financial reporting obligations with respect to monies you have paid us
291 CONTEXT IN WHICH YOUR PERSONAL DATA IS COLLECTED
292 WHAT PERSONAL DATA WE MAY HOLD ABOUT YOU
293 HOW WE MAY USE YOUR PERSONAL DATA
294 OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
295 Website Administration
296 Identity
297 Contact
298 Technical
299 To provide administration and IT services, network security, to prevent fraud
300 To troubleshoot
301 To perform data analysis, testing, system maintenance, support, reporting and hosting of data
302 To run analytics or collect statistics
303 To monitor and improve our website
304 For our legitimate interests to running our business
305 To perform our contract with you and provide services to you
306 Use of Website/apps and Devices
307 Identity
308 Contact
309 Usage
310 Profile
311 Technical
312 Transaction
313 To provide you with the service(s) you requested such as sending your job application, sending you resumes, posting your job ad, providing you with products that you’ve requested, notifying you when your resume has been viewed
314 To analyse your preferences and tailor content
315 To monitor and improve our apps and devices
316 To run analytics and statistics.
317 Consent – to provide you with the service you have requested, for example, show you recommended products or complete your purchase
318 Our legitimate interests: (i) to improve our products and services; (ii) better engage with you; and (iii) secure our tools.
319 Online Browsing
320 Where your Personal Data may be collected by cookies or similar technologies and data analytics
321 Usage Data such as where you came from; login details; pages you looked at; duration of your visit; specifics of the services and products you purchased; jobs that you applied to; jobs that you opened; candidate resumes that you viewed; type of jobs you posted; location of jobs
322 Technical Data such as your IP address; browser information; device information; and/or
323 your unique ID and the expiration date of the ID
324 Identity
325 Transaction
326 Profile
327 To improve our Website, products/services and your user experience
328 To run analytics and collect statistics
329 To enable our Website to function properly (ensure proper display of content); create and remember your account login details; interface personalization, such as language, or any user-interface customization (i.e. parameters attached to your device including your screen resolution or font preference), etc.
330 To understand how you arrived at our Website
331 We use information derived from cookies together with other personal data that you have already shared with us to deliver you information about employment opportunities that may interest you based on the job searches you made on the Website, jobs you applied to or email alerts you signed up for; candidates that may interest you based upon the job ad you posted; the resumes/CVs you viewed
332 To customize our Services for you based upon your activity on the Website, your preferences for certain skillsets or certain jobs
333 To ensure the proper display of content; to remember your preferences, login and account details, and to improve our websites/apps, for example, by testing new ideas, features, layouts
334 To ensure our websites/apps are secure and safe, and to protect you against fraud or misuse of our websites/apps or services
335 To run data analytics and collect statistics
336 For our legitimate interests to (i) improve our Services and Website; (ii) to provide you with a better user experience so you can optimize the use of our Services
337 Consent, when required, to store cookies on your device
338 CONTEXT IN WHICH YOUR PERSONAL DATA IS COLLECTED
339 WHAT PERSONAL DATA WE MAY HOLD ABOUT YOU
340 HOW WE MAY USE YOUR PERSONAL DATA
341 OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
342 Promotions
343 Where your personal data was collected during a promotion, contest survey or feedback
344 Identity
345 Contact
346 Technical
347 Usage
348 Profile
349 To receive your contest entry, manage your participation in the promotion, take account of your feedback
350 To run analytics and statistics;
351 To send you candidates, jobs or information and products and services that may interest you based on your feedback and suggestions
352 The performance of a contract – so you may enter into the promotion, receive a prize, participate in a survey, send feedback
353 Our legitimate interests: (i) to improve our products and services; and (ii) better engage with you.
354 User-Generated Content
355 Such as resumes/CVs, job ads, ratings
356 Identity
357 Contact
358 Usage
359 Profile
360 To send your resume to the employer whose job ad you applied to or to send you resumes of candidates that appear to have the skill set in your job ad; to add your resume/CV to the resume database
361 To run analytics and statistics
362 To add the resumes you’ve viewed or the jobs that you’ve applied to your account and profile; add your resume to the database if you’ve opted-in
363 Consent – to provide you with the Services you have requested, as employment role that fit your skill set or candidates that may interest you based on your job ad
364 Our legitimate interests: (i) to improve our products and services; (ii) better engage with you; and (iii) secure our tools and design new features.
365 Enquiries and Messaging
366 Where your personal data is collected when you ask questions relating to our services and/or your account
367 Identity
368 Contact
369 Profile
370 Transaction
371 Technical
372 Usage such as content of chats, messages, or enquiries; number of messages you’ve sent and received; when you viewed a message; who responded to your chats
373 To answer and manage your enquiries
374 To run analytics and statistics
375 To add your questions or concerns to your profile so we can understand your interests and preferences
376 To troubleshoot any problems that you are experiencing
377 We also may use automatic scanning technology on messages to allow us to recognize patterns on our messaging platform to make your professional communications more efficient and informed and contribute to a safer and more secure job search experience or check links shared in messages for malicious sites and looks for blacklisted keywords to detect spam and fraud.
378 Performance of our contract with you
379 Our legitimate interests: (i) to better engage with you; (ii) to enter into a contract with you; to secure our tools
380 Where we need to comply with a legal or regulatory obligation (data subject access rights)
381 6) WHO WE SHARE YOUR DATA WITH top
382 Personal Data
383 We may share Personal Data with the following parties:
384 Internal Parties
385 Companies within our corporate family that comprise the ZipRecruiter Group. Access to your Personal Data will be controlled and only granted where necessary to provide our services to you and/or to allow us to perform any necessary or legitimate functions.
386 External Third-Parties
387 Service providers that we use to support our business and help provide our services to you, including, but not limited to, third-parties that host our Website, assist us to verify your identity, perform website and platform maintenance, risk assessments, and security, perform data and web analytics, provide databases, IT services, customer service, payment platforms and credit card processing, communication services, and email services
388 We require all third-parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your Personal Data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions
389 Professional advisers such as lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance, financial, auditing, and accounting services to us so we can operate our business
390 Taxing authorities, such as the Internal Revenue Service and other authorities acting as processors based in the United States, the United Kingdom and other applicable countries, who require reporting of processing activities in certain circumstances
391 Fraud prevention and identity verification services where we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of ZipRecruiter, our customers or others. This includes exchanging information with third-parties for the purposes of fraud detection and prevention, and credit risk reduction
392 In connection with or during negotiations of any proposed or actual financing, merger, purchase, sale, sale or transfer of some or all of our assets or stock, joint venture, or any other type of financing, acquisition or business combination of our company(ies), or all or any portion of our assets, or transfer of all or a portion of our business to another company, including without limitation in the event of a divestiture, restructuring, reorganization, dissolution or other event, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding. In the event of a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of our assets or stock, Personal Data that we hold about our clients and users of our services will be one of the assets that will be transferred. If a change happens to our business, the new owners may use your personal data in the same way as set out in this Privacy Policy
393 Third-parties where you have expressly consented to the disclosure of your Personal Data
394 Law enforcement agencies, courts, supervisory authorities, regulatory bodies and certain other third-parties, to the extent that we are permitted or required to do so by law, or in order to comply with our legal and regulatory obligations, or in the interests of national security, or to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity
395 To enforce our Terms of Use and other agreements with you, to respond to, and defend ourselves against, claims asserted against us, to protect the rights, property, or safety of ZipRecruiter, our services, customers or others, or to investigate, prevent, or take action regarding suspected or actual illegal activities
396 With prospective employers if you respond to a job advertisement or have opted-in to our Resume Database. Note: to the extent that you have an account with ZipRecruiter, please ensure that the resume associated with your account is up-to-date so when you apply for a job on a ZipRecruiter website, the employer receives your most recent resume. You will have an account with ZipRecruiter if you opened an account yourself, signed up for job alerts, submitted your resume to the resume database, and/or applied for a job on the ZipRecruiter website. You can delete and upload new resumes by going to the ‘Profile’ settings in your account
397 Upon your authorization, the Services may also post information directly to the timeline of your Connected Site Account
398 With prospective employers or recruiters if you add your resume to the Resume Database. Users of the Services may also be able to view a free preview of information in the Resume Database that contains certain job/education history and other information. You can opt-out of your information being available in our Resume Database at any time by updating this preference on the My Profile tab of your Job Seeker account.
399 With prospective employers and recruiters (and/or with their external Applicant Tracking System or similar external system used by such companies to manage responses to their job postings), if you respond to a job posting
400 From time to time, we may run contests, special offers, or other events or activities ("Events") on our Services together with a third-party partner. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties' use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events
401 For any other purpose disclosed by us when you provide the information or with your consent
402 Non-Personal Data
403 Where permitted by applicable law, we may share your Non-Personal Data for any purpose not prohibited by applicable law or inconsistent with this Privacy Policy or any written representation we have made to you at the point and time of the data collection.
404 7) WHERE YOUR DATA IS TRANSFERRED top
405 We transfer Non-Personal Data in accordance with applicable laws. We share your Personal Data within the ZipRecruiter Group as permitted by applicable law. This means that the Personal Data that we collect from you may be transferred to, accessed in, and stored at, a destination outside the European Economic Area. In such event, we ensure your Personal Data is protected by requiring companies within the ZipRecruiter Group to follow the same rules when processing your Personal Data. These rules are called "binding corporate rules". Many of our external third-parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.
406 8) HOW LONG YOUR DATA WILL BE KEPT top
407 We will not retain your Personal Data for longer than necessary for the purposes set out in this Privacy Policy. Different retention periods apply for different types of Personal Data and in determining the appropriate retention period, we consider several criteria, including, but not limited to, the purpose for which we hold your Personal Data, our legal, accounting, reporting and/or regulatory obligations in relation to that Personal Data, e.g., financial or tax reporting obligations, whether our relationship with you is ongoing, e.g., where you use more than one of our products and/or services, any specific request you may have made in relation to the deletion of your Personal Data, or where we have a legitimate interest in relation to the management of our own rights, e.g., the defence of any claims. In some circumstances we may anonymize your Personal Data so that it can no longer be associated with you, in which case we may use such information without further notice to you. Once you no longer have a relationship with us, we will retain and securely destroy your Personal Data subject to the foregoing and in accordance with applicable laws and regulations. If you request to receive no further contact from us, we will keep some basic information about you on our suppression list in order to avoid sending you unwanted materials in the future.
408 9) YOUR DATA SUBJECT ACCESS RIGHTS (for data subjects in the EEA) top
409 YOUR RIGHTS
410 WHAT YOU CAN REQUEST
411 Right to Information
412 The right to know what Personal Data we hold about you and how we use it.
413 Right to Access
414 The right to be provided with a copy of your Personal Data (subject to certain restrictions).
415 Right of Rectification
416 The right to require us to correct any incomplete or inaccurate Personal Data we hold about you, though we may need to verify the accuracy of the new data you provide to us. If you have a user account with us, you also have the option of correcting your information directly in your account.
417 Right to erasure/be forgotten
418 This enables you to ask us to delete or remove Personal Data where there is no good reason for us to continue to process it. Note, however, that we may not always be able to comply with your request for erasure and in such circumstances, will notify our reasons to you.
419 Right to restrict processing
420 The right to require us to restrict processing of your Personal Data, i.e., you can request that we suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
421 Right to request data portability
422 In certain circumstances, you have the right to request the transfer of your Personal Data to you or to a third party in a commonly used machine-readable format. Note, however, that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
423 Right to object to processing
424 You have the right to object to the processing of your Personal Data in the following circumstances: (i) at any time to your Personal Data being processed for direct marketing (including profiling); or (ii) in certain other situations, to our continued processing of your Personal Data, e.g., our processing of your Personal Data when such processing is based on our legitimate interests. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
425 Right to withdraw consent at any time
426 You have the right to withdraw your consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
427 Right not to be subject to a decision based solely on automated decision-making
428 The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you. However, your right does not apply if: (i) you gave us your explicit consent to use your personal data to make our decision; (ii) we are allowed by law to make our decision; or (iii) our automated decision was necessary to enable us to enter into a contract with you.
429 Method for Requesting Information Pursuant to Your Rights
430 If you would like to exercise any of the data subject access rights in the table above (each, an “Access Request”) please send an email to dsars@ziprecruiter.com , and we will send you a Data Subject Access Request Form.
431 No Fee Usually Required
432 You will not usually be required to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
433 What We May Need from You
434 Once we receive your Access Request, we may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
435 Time Limit to Respond
436 We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
437 10) COOKIES & TRACKING TECHNOLOGIES top
438 ZipRecruiter and third parties may use cookies or other tracking technologies (e.g., pixels, beacons, scripts, etc.) (“Tracking Technologies”) in connection with the Website to collect information about interactions with the Website. For more information about the types of cookies and Tracking Technologies that we, and certain third parties use, and why we use them, and how you can control these, please review our policy regarding Cookie Policy .
439 If you are accessing the Website from other than the EEA, you understand that we apply U.S. law and the U.S. advertising industry self-regulatory program to Tracking Technologies associated with the Website.
440 11) DATA SECURITY top
441 We use appropriate technical and organizational measures to protect Personal Data we process about you.
442 However, no transmission of information via the Internet or wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Data, you acknowledge that there are security and privacy limitations of the Internet which are beyond our control and accordingly, the security, integrity and privacy of data exchanged between you and us through the Website cannot be guaranteed.
443 We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
444 The safety and security of your Personal Data also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your login or account credentials with anyone and keep your account information secure. We urge you to be careful about giving out information in public areas of the Website like message boards, where information will be available to other users of the Website. If you believe that your access credentials or Personal Data have been compromised, please contact us immediately.
445 12) LINKS TO THIRD PARTY WEB SITES AND SOCIAL MEDIA FEATURES top
446 Our Website may from time to time, contain links to third-party services such as websites, locations, platforms, applications or services operated by third parties. If you follow a link to or otherwise access any of these third-party services, these third-party services may use their own cookies, web beacons, and other Tracking Technology to independently collect information about you and may solicit Personal Data from you. Please note that these third-party services have their own privacy policies and we do not accept any responsibility or liability for these parties’ policies or practices. Please check these policies before you share any Personal Data with these third-party services.
447 We may offer you the opportunity to use your social media login when interacting with our Website. If you do so, please be aware that you may be sharing your profile information with us. The personal data that is shared will depend on your social media platform settings. Please visit the relevant social media platform and review its privacy policy to understand how your personal data is shared and used in this context.
448 Social media features may also collect your IP address, which page you are visiting on our Website, and may set a cookie or other Tracking Technologies to enable the applicable social media feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing such features.
449 The Website may include tools provided by us or third-party services that enable you to send a message to another person. If you use any such tools, please ensure that you only send messages to persons to whom you have permission to send messages. Absent the recipient’s consent, we will only use their Personal Data that you provide us to facilitate such messages.
450 13) CALIFORNIA PRIVACY RIGHTS top
451 California residents have the right to request certain information regarding our disclosure of personal information (as defined by the California Shine the Light Act) to third parties for their direct marketing purposes unless we provide them with an ability to exercise choice regarding such disclosures. We comply with this law by providing California residents with the ability to opt-out of, or prospectively withdraw their consent, if they have previously opted-in to, the disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident, to receive confirmation of how we comply with this law, or to make a request or to opt out at any time, please contact us at privacy@ziprecruiter.com or mail us at the address provided in Section 20 below. Any request must include “California Privacy Rights Request” in the first line of the description and must include the requestor’s name, street address, city, state, and ZIP code.
452 14) PUBLIC FORUMS top
453 You should be aware that when you voluntarily disclose any Personal Data in a public forum on the Website, this information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Privacy Policy does not apply to such information. You accept that you, and not ZipRecruiter, are responsible for providing such information in any public forum. Any submissions to public areas on the Website are accepted by you with the understanding that such forums are accessible to all third parties. If you do not want your comments or any content to be viewed by third parties, you are advised not to make any submissions. Please be careful and responsible whenever you're online.
454 15) INVITATION SERVICE top
455 If you choose to use our invitation service to invite a friend to our Services, we provide you with a link to copy and paste to share with your friends, or spread the word on Linkedin, Facebook or Twitter. We provide you with a unique link ID so that you earn credit for each friend that joins the site by following your link. Your friend may contact us to request that we remove this information from our database at privacy@ziprecruiter.com
456 If you wish to invite a friend to view our blog posts, we will ask you for that person's email address and automatically send an email invitation. ZipRecruiter stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation service. Your friend may contact us to request that we remove this information from our database at privacy@ziprecruiter.com .
457 16) HOW TO COMPLAIN & ENQUIRIES top
458 All Data Subjects
459 If you have any complaint about the treatment of your Personal Data, or inquiries regarding our data practices, please contact us as set forth in Section 20 so we may resolve any query or concern you have.
460 Data Subjects Based in the European Economic Area
461 The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) country where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.
462 17) MARKETING top
463 We may use your Personal Data to send you information about the services provided by the ZipRecruiter Group; provided, however that we will obtain consent to do so from EEA data subjects. You may unsubscribe from our marketing e-mails by clicking "Unsubscribe" in any promotional e-mail communications we send you. As permitted by applicable law, you cannot opt-out of non-marketing, services-related notices.
464 18) CHANGES TO THIS PRIVACY POLICY top
465 We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof and shall apply to business terms only, which may be given by means including, but not limited to, issuing an email to the email address listed by registered users and/or by posting a notice and the revised Privacy Policy on the Website. You acknowledge that it is your responsibility to maintain a valid email address as a registered user, and to review the Website and this Privacy Policy periodically in order to be aware of any modifications. If you object to any changes to the revised Privacy Policy, you can stop using our services and close your account with us. However, if you continue to use our services (including the Website) after we publish a new or updated Privacy Policy, you acknowledge that such continued use means that the treatment of your Personal Data will be subject to the new or updated Privacy Policy.
466 19) MINORS & CHILDREN top
467 Our Services and the Website are not intended for use by persons under the age of 18 years. ZipRecruiter does not knowingly collect or solicit Personal Data from anyone under the age of 13 or knowingly allow such persons to register to use our Website. In the event that we learn that we have collected Personal Data of a child under the age of 13, we will delete that data to the extent required by applicable law as quickly as possible. If you believe that we might have any Personal Data from or about a child under 13, please contact us at privacy@ziprecruiter.com .
468 20) HOW TO CONTACT US top
469 If you have any questions about our Privacy Policy, cookies and other tracking technologies. and/or our services in general, please contact us by using the communication means described below.
470 Type of Enquiry
471 Contact
472 Email Address
473 Mailing Address
474 Telephone
475 Live Chat
476 Data Subject Access Rights
477 Data Privacy Representative
478 dsars@ziprecruiter.com
479 See Below
480 Send Request by Mail or Email
481 Send Request by Mail or Email
482 General Privacy-Related Questions
483 Data Privacy Representative
484 privacy@ziprecruiter.com
485 See Below
486 Send Request by Mail or Email
487 Send Request by Mail or Email
488 Technical Support
489 Customer Service
490 support@ziprecruiter.com
491 or
492 support@ziprecruiter.co.uk
493 See Below
494 US
495 1-877-252-1062
496 (6am - 6pm PST)
497 --
498 UK
499 0808-281-9407
500 (8am - 4:30pm GMT)
501 Via Website
502 General Customer Service Enquiries
503 Customer Service
504 cs@ziprecruiter.com
505 or
506 cs@ziprecruiter.co.uk
507 See Below
508 US
509 1-877-252-1062
510 (6am - 6pm PST)
511 --
512 UK
513 0808-281-9407
514 (8am - 4:30pm GMT)
515 Via Website
516 U.S. Mailing Address U.S. Mailing Address
517 U.K. Mailing AddressZipRecruiter, Inc. U.K. Mailing Address ZipRecruiter, Inc.
518 Attn: Business Affairs401 Wilshire Blvd., 11th Floor, Attn: Business Affairs604 Arizona Avenue
519 Santa Monica, CA 90401, USA Santa Monica, CA 90401, USA
520 ZipRecruiter UK Ltd.Riverbank House ZipRecruiter UK Ltd.C/o Fieldfisher LLPRiverbank House
521 2 Swan Lane, 2 Swan Lane,
522 London, EC4R, England, UKCustomer Support Questions: If you have questions about your User account, your subscription plan, job alerts, applications to Job Advertisements, or any other Services-related questions, please contact Customer Service at support@ziprecruiter.com or support@ziprecruiter.co.uk , or call the following numbers: London, EC4R, England, UK
523 US: 1-877-252-1062 (6am - 6pm PST)
524 UK: 0808-281-9407 (8am - 4:30pm GMT)
525 You can also use the Live Chat function on our websites if you have any questions. ZipRecruiter UK Ltd.
526 Company No. 9988220