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Reltio (en) - Política de Privacidad 02-dic-2017 | 2,25%
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0 Reltio Privacy Policy Reltio Privacy Policy
1 Effective date: 30 November 2017 Effective date: 30 November 2017
2 Reltio, Inc. (“Reltio”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, secure, and disclose information that we obtain about visitors to our website http://www.reltio.com (the “Site”) and the products, services and applications made available through our Site (collectively, the “Services”). It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Reltio, Inc. Reltio, Inc. (“Reltio”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, secure, and disclose information that we obtain about visitors to our website http://www.reltio.com (the “Site”) and the products, services and applications made available through our Site (collectively, the “Services”). It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Reltio, Inc.
3 Reltio, Inc. participates in and has certified its compliance with the EU-U.S. and Swiss-US Privacy Shield Framework. Reltio, Inc. is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. https://www.privacyshield.gov/list Reltio, Inc. participates in and has certified its compliance with the EU-U.S. and Swiss-US Privacy Shield Framework. Reltio, Inc. is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. https://www.privacyshield.gov/list
4 Reltio, Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Reltio, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. Reltio, Inc. is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Reltio, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
5 With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Reltio, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Reltio, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Reltio, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Reltio, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
6 If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request . If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request .
7 Under certain conditions, more fully described on the Privacy Shield website found here , EU and Swiss citizens may invoke binding arbitration when other dispute resolution procedures have been exhausted. Under certain conditions, more fully described on the Privacy Shield website found here , EU and Swiss citizens may invoke binding arbitration when other dispute resolution procedures have been exhausted.
8 1. Scope 1. Scope
9 This Policy covers the Site and Services found at the Site and customer production sites. The Site and customer production sites may contain links to other websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites. This Policy covers the Site and Services found at the Site and customer production sites. The Site and customer production sites may contain links to other websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
10 2. Information Collected 2. Information Collected
11 We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Services. We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Services.
12 Information We Collect Directly From You. Visitors to the Site may have interests in Reltio Services and request additional information. Reltio requests users to provide first name, last name, company name, email address, phone, the enquiry type and short Message. Reltio may require company financial and billing information when contracting with Reltio for services. Information We Collect Directly From You. Visitors to the Site may have interests in Reltio Services and request additional information. Reltio requests users to provide first name, last name, company name, email address, phone, the enquiry type and short Message. Reltio may require company financial and billing information when contracting with Reltio for services.
13 Certain areas and features of our Site and Services require registration. When registering new users for Reltio Services, Reltio will require first name, last name, company and email address. Certain areas and features of our Site and Services require registration. When registering new users for Reltio Services, Reltio will require first name, last name, company and email address.
14 Information We Collect Automatically. Reltio may also collect the following information through cookies on the Site: standard web browser information including browser type, Internet Protocol address, pages viewed on the Reltio site, and links clicked, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site. Information We Collect Automatically. Reltio may also collect the following information through cookies on the Site: standard web browser information including browser type, Internet Protocol address, pages viewed on the Reltio site, and links clicked, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
15 All of this collected information will be referred to as the Data herein. All of this collected information will be referred to as the Data herein.
16 3. Information Usage 3. Information Usage
17 We use your Data, including your personal information, for the following purposes: We use your Data, including your personal information, for the following purposes:
18 To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, to fulfill your requests or orders, and for other customer service purposes. To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, to fulfill your requests or orders, and for other customer service purposes.
19 To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Services. To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Services.
20 For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about our Services or services from Reltio partners or other information we think may interest you. For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about our Services or services from Reltio partners or other information we think may interest you.
21 To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes. To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes.
22 4. Web Site Data 4. Web Site Data
23 Cookies and Tracking Technologies Cookies and Tracking Technologies
24 Reltio, Inc and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service. Reltio, Inc and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
25 When a visitor clicks on the Reltio web site, Reltio servers send a cookie to the visitor’s computer. Cookies do not provide Reltio with personally identifiable information (PII) and you will remain anonymous unless you provide PII by contacting Reltio via their web site. When a visitor clicks on the Reltio web site, Reltio servers send a cookie to the visitor’s computer. Cookies do not provide Reltio with personally identifiable information (PII) and you will remain anonymous unless you provide PII by contacting Reltio via their web site.
26 Reltio uses session-based and persistent-based cookies. Session-based cookies are removed from your computer after closing your browser software or upon shutdown of the computer. Persistent-based cookies remain on your computer after you close your browser or shutdown your computer. Cookies may be blocked by making the appropriate changes to the browser settings. Reltio uses session-based and persistent-based cookies. Session-based cookies are removed from your computer after closing your browser software or upon shutdown of the computer. Persistent-based cookies remain on your computer after you close your browser or shutdown your computer. Cookies may be blocked by making the appropriate changes to the browser settings.
27 IP AddressesWhen you visit Reltio’s web sites, Reltio collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. Reltio also collects IP addresses from users when they log into the Reltio services and are authenticated. IP AddressesReltio collects your Internet Protocol (“IP”) addresses when you visit Reltio’s web sites, and when users authenticate and log into the Reltio services..
28 We partner with a third party to display advertising on our website or to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here or if located in the European Union click here . Please note you will continue to receive generic ads. We partner with a third party to display advertising on our website or to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here or if located in the European Union click here . Please note you will continue to receive generic ads.
29 Blog Posts Blog Posts
30 The subscription feature within the blog posts are managed by a third party application that may require you to register to be able to follow or subscribe to the preferred post/s. We do not have access or control of the information you provide to them. You will need to contact or login into the third party application if you want your personal information that you have shared with them to be removed. To learn how the third party application uses your information, please review their privacy policy. The subscription feature within the blog posts are managed by a third party application that may require you to register to be able to follow or subscribe to the preferred post/s. We do not have access or control of the information you provide to them. You will need to contact or login into the third party application if you want your personal information that you have shared with them to be removed. To learn how the third party application uses your information, please review their privacy policy.
31 5. Information Sharing 5. Information Sharing
32 We may share your Data, including personal information, as follows: We may share your Data, including personal information, as follows:
33 Service Providers Service Providers
34 Reltio may share the Data with the Reltio contracted service providers so that these service providers can provide services on our behalf. Without limiting the foregoing, Reltio may also share Data to confirm the quality of information provided. Unless described in this Policy, Reltio does not share, sell, rent, or trade any information with third parties for their promotional or direct marketing purposes. These companies are authorized to use your personal information only as necessary to provide these services to us. Reltio may share the Data with the Reltio contracted service providers so that these service providers can provide services on our behalf. Without limiting the foregoing, Reltio may also share Data to confirm the quality of information provided. Unless described in this Policy, Reltio does not share, sell, rent, or trade any information with third parties for their promotional or direct marketing purposes. These companies are authorized to use your personal information only as necessary to provide these services to us.
35 These services may include: These services may include:
36 Reltio may share the Data with other companies in order to work with them. Reltio may share the Data with other companies in order to work with them.
37 Business Partners Business Partners
38 From time to time, Reltio may enter into agreements with a business partner to offer a product or service. If you participate in the service offering from Reltio and a business partner, Reltio may share the Data provided with the business partner(s) in order to deliver the product or service. Business partners’ use of the Data is governed by their privacy policies. You may choose to not participate or purchase the product or service if you do not wish to have your information shared in this manner. From time to time, Reltio may enter into agreements with a business partner to offer a product or service. If you participate in the service offering from Reltio and a business partner, Reltio may share the Data provided with the business partner(s) in order to deliver the product or service. Business partners’ use of the Data is governed by their privacy policies. You may choose to not participate or purchase the product or service if you do not wish to have your information shared in this manner.
39
40 Third Parties Third Parties
41 Third parties cannot collect personal information from Reltio web sites. Reltio does share personal information with third parties collected except those discussed in this Privacy Policy. Third parties cannot collect personal information from Reltio web sites. Reltio does share personal information with third parties collected except those discussed in this Privacy Policy.
42 Billing Billing
43 Reltio invoices customers directly and does not collect credit card information. Reltio invoices customers directly and does not collect credit card information.
44 Business Transfers Business Transfers
45 If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the Data we have collected from you to the other company. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the Data we have collected from you to the other company.
46 Compelled Disclosure Compelled Disclosure
47 Reltio reserves the right to use or disclose information provided if required by law or if Reltio reasonably believes that use or disclosure is necessary to protect the Reltio rights and/or to comply with a judicial proceeding, court order, or legal process. In certain situations, Reltio may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Reltio reserves the right to use or disclose information provided if required by law or if Reltio reasonably believes that use or disclosure is necessary to protect the Reltio rights and/or to comply with a judicial proceeding, court order, or legal process. In certain situations, Reltio may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
48 We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
49 .7. Communications preferences .7. Communications preferences
50 Reltio offers Site visitors, customers of our Services, and attendees at Reltio-sponsored or attended events who provide contact information a means to opt out of receiving marketing materials in the future. Reltio includes a link in all correspondence enabling the user to remove themselves from the Reltio mailing list. Click here to remove yourself from the mailing list. You will be prompted for your email address. Reltio offers Site visitors, customers of our Services, and attendees at Reltio-sponsored or attended events who provide contact information a means to opt out of receiving marketing materials in the future. Reltio includes a link in all correspondence enabling the user to remove themselves from the Reltio mailing list. Click here to remove yourself from the mailing list. You will be prompted for your email address.
51 You can also send your request to Reltio Customer Care, 100 Marine Parkway, Suite 275, Redwood Shores, CA 94065, USA. You can also send your request to Reltio Customer Care, 100 Marine Parkway, Suite 275, Redwood Shores, CA 94065, USA.
52 8. Correcting and updating your information 8. Correcting and updating your information
53 Upon request Reltio will provide you with information about whether we hold any of your personal information. Customers that have registered to use our Services may update or change their user or organization data in the user account section. If you have any difficulty updating your information or if you would like to discontinue your account contact Reltio Customer Care at support@reltio.com. All requests to access, change, or delete your information will be handled within 30 days. Other users who have provide us contact information or signed up to receive newsletters or other information can Reltio Customer Care at support@reltio.com to access, change or delete their information. Upon request Reltio will provide you with information about whether we hold any of your personal information. Customers that have registered to use our Services may update or change their user or organization data in the user account section. If you have any difficulty updating your information or if you would like to discontinue your account contact Reltio Customer Care at support@reltio.com. All requests to access, change, or delete your information will be handled within 30 days. Other users who have provided us contact information or signed up to receive newsletters or other information can Reltio Customer Care at support@reltio.com to access, change or delete their information.
54 In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.
55 Reltio, Inc acknowledges that you have the right to access your personal information. Reltio, Inc has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Reltio, Inc’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.9. Customer Data within the Service Platform Reltio, Inc acknowledges that you have the right to access your personal information. Reltio, Inc has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Reltio, Inc’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Reltio will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.9. Customer Data within the Service Platform
56 Reltio, Inc collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients. Reltio, Inc collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
57 We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Reltio, Inc will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Reltio, Inc will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
58 10. Security 10. Security
59 We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security. We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.
60 You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. If you have any questions about the security of your personal information, you can contact us at security@reltio.com. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. If you have any questions about the security of your personal information, you can contact us at security@reltio.com.
61 11. Privacy Policy Changes 11. Privacy Policy Changes
62 Reltio reserves the right to change this Policy. Reltio will provide notification of the material changes to this Policy through the Reltio Web site at least sixty (60) calendar days prior to the change taking effect. We encourage you to periodically review this page for the latest information on our privacy practices. Reltio reserves the right to change this Policy. Reltio will provide notification of the material changes to this Policy through the Reltio Web site at least sixty (60) calendar days prior to the change taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
63 12. Children Under 13 12. Children Under 13
64 Our Site and Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems. Our Site and Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.
65 13. Contact Us 13. Contact Us
66 Questions regarding this Policy or the information practices of the Company’s Web sites should be directed to Reltio Customer Care support@reltio.com . Questions regarding this Policy or the information practices of the Company’s Web sites should be directed to Reltio Customer Care support@reltio.com .
67 You can also send inquiry to Reltio Customer Care, 100 Marine Parkway, Suite 275, Redwood Shores, CA 94065, USA You can also send inquiry to Reltio Customer Care, 100 Marine Parkway, Suite 275, Redwood Shores, CA 94065, USA