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IntraLinks (en) - Política de Privacidad y Puerto Seguro 12-may-2018 | 86,66%
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0 This privacy and cookies policy (the “Privacy Policy”) describes how Intralinks, Inc. and/or its local subsidiary/ies (as applicable) ("we" or "us") treat information you may provide to us or that we may collect, including how we may use such information, how we protect the security of such information, and how you may change or request that we amend such information from our systems. This includes any information associated directly with you (such as your name, title, email address or phone number) that is supplied to us in conjunction with your use or potential use of our website and/or Intralinks’ permission-based online services, known as the Intralinks® platform, Intralinks® Exchanges or Intralinks® Workspaces (the “Service”) as well as information we generate regarding your use of the website or the Service ("Personal Information"). This privacy and cookies policy
1 Except as described in this Privacy Policy, we will not, without your consent sell or rent to any third party any Personal Information collected through this website or the Service.
2 Please note our website includes hyperlinks to other websites neither owned nor managed by us. Intralinks is not associated with these third-party websites and does not review their privacy policies. We cannot guarantee the privacy of any information that may be obtained by third parties at these other websites. We strongly encourage you to review the privacy policies of any website you visit before supplying Personal Information through that website.
3 Click a link below for our policy on each topic:
4 What information does Intralinks collect through its public website, and how is this information used?
5 What information does Intralinks collect about users of its permission-based Service and how is this information used?
6 How does Intralinks protect the security of the information I provide?
7 What about the transfer of information to other countries?
8 How can I change, update, or delete my contact information?
9 What rights do I have about the use of my information?
10 Does Intralinks use "cookies"?
11 How will I be notified of changes to this Privacy Policy?
12 How can I contact Intralinks with questions about this Privacy Policy?
13 Does Intralinks participate in the EU-U.S. Privacy Shield Framework?
14 What information does Intralinks collect through its public website, and how is this information used?
15 Intralinks collects certain Personal Information through its website when you choose to submit such information to us through email, an online form, or other method (such as contacting us through our "Contact Us" or "Chat With Sales" website functions). You may provide Intralinks with information in order to request additional information about the Service, employment opportunities, for press inquiries, or for other purposes. We also collect information about website users through “cookies”. Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify the browser on each page. For further information about Cookies, please see our "Cookies" section below. By providing us with your information, using the website or any of these communication tools, you consent to Intralinks' use of your information in a manner consistent with this Privacy Policy.
16 Intralinks also maintains a log of certain information concerning visitors to this website, including but not limited to a visitor's IP address (a computer's numerical Internet address), the websites from which visitors access the website, the type of web browsers used to access the website, and the pages viewed. Such information may be treated as Personal Information about the visitor in accordance with applicable local law.
17 We may use information collected through our website to respond to specific requests for information about our Service and other inquiries. We may also use your information to inform you about other Intralinks’ services that might be of interest to you and to gather feedback from you on our website and our Service. If you or your employer decide to purchase our Service, we may use your information for purposes of providing the Service to you. We may provide your information to trusted partners who work on behalf of or with Intralinks under confidentiality agreements. These companies may use your Personal Information to help Intralinks provide the Service. They may also assist Intralinks in communicating with you about the Service and offers from Intralinks and our marketing partners, where you have given us the appropriate permissions as required by applicable law. We may also share your Personal Information with our affiliates in order to provide or improve the Service.
18 What information does Intralinks collect about users of its permission-based Service and how is this information used?
19 This section applies to users of the Intralinks Service. If you only use our public website, this section does not apply to you. The Service is an Internet-based hosted platform designed to enable business communities to share information through a central “hub”. In this Privacy Policy, an “Exchange” or a “Workspace” mean a portion of the Service configured to permit authorized users to access and share information. The manager of an Exchange, the owner of a Workspace or your employer or an affiliate or partner of your employer, who is using the Service, may add you as a participant in one or more Exchanges or Workspaces. The person adding you for the first time to an Exchange or Workspace will provide certain information about you, such as your name, company name, work email address and work telephone number. Using this information, we will provide you with a user ID (an email address) and account activation email to access the Service and create a user “profile” for use as described below.
20 When you first sign onto the Service, you will be presented with your “profile”, which contains the information supplied to us. You will be able to update or correct any of the contact information in your profile. As the Service is intended for business purposes only, unless your place of work is also your home, you should only enter business contact information. By providing, updating, or accepting your contact information in your profile, you consent to our use of such information in a manner consistent with this Privacy Policy. If you do not wish to consent to our use of your business contact information, you will not be allowed to use the Service and should not agree to this Privacy Policy and the user agreement presented at the time you first log on.
21 Once your contact information has been entered into your profile, this information is added to the participant list for each Exchange or Workspace you have been authorized to access. Other participants of your Exchange(s) or Workspace(s) may then have access to your contact information. You may receive certain emails relating to your use of the Service, such as email alerts related to Exchanges or Workspaces on which you are a participant and other email communications relating to the Service. Emails will be sent to the email address(es) listed in your profile.
22 Your contact information is also added to Intralinks' global directory of current and former users of the Service. If you are selected to join another Exchange or Workspace in the future, your user ID will be authorized to access that Exchange, and your contact information will be added to the participant list for that Exchange or Workspace. Our clients also have the ability to maintain one or more “business groups,” which are contact lists comprised of all users that have used the Exchanges or Workspaces that they have managed. Your contact information may be added to one or more of these business groups.
23 We may use your contact information to contact you regarding your and/or your company's use of the Service, for customer support purposes, and to inform you of updates, modifications and other matters relating to the Service, including information about others services that we offer that we think might be of interest to you. You may decline to receive mail or email from us that does not relate directly to your access to or use of the Service or a particular Exchange or Workspace by selecting the opt-out link which will be contained in any such email that you receive, or by contacting us using the details at How can I change, update or delete my contact information or request that I not be contacted for non-support purposes?
24 As a function of the Service, Intralinks also will maintain a history of your access to the Service, and certain actions taken by you while accessing the Service (e.g., access to Exchanges, Workspaces and documents, including time, date and length of access). Intralinks also may maintain a log of users' IP addresses, the websites from which users access the Service, the type of web browsers used to access the Service and the browser's settings that may affect Service performance. The information described in this paragraph is referred to as “Usage Log Information”. Such Usage Log Information may be treated as Personal Information about you in accordance with applicable local law
25 Data regarding your access to and use of an Exchange or Workspace will be available to managers of Exchanges, owners of Workspaces and Service license and owners (licensees) of that Exchange or Workspace, and may be provided to an employer whose systems are used by you to access the Service. Also, for purposes of maintaining and enhancing Service performance and security, Intralinks may use Usage Log Information and make it available to managers of Exchanges, owners of Workspaces and Service license owners of the Exchanges and Workspaces you access. We may share information about your browser and other local computer settings with Exchange managers and Workspace owners in order to troubleshoot or avoid potential access problems. We also may use this information internally to tailor our communications to you about the Service, and contact you in relation to providing you with support. We also may aggregate Usage Log Information to create or publish statistical analyses and reports about Service usage, it being understood we will not authorize the publication of Personal Information about any user without the prior written consent of such person.
26 Subject to applicable law, as the global directory is a business asset of Intralinks, if Intralinks were sold to or merged with another company, the global directory (which includes your contact information) may be transferred to a successor of the company, or to a subsidiary or affiliate of Intralinks, who agrees to abide by the terms of this Privacy Policy. You have the right to request that your contact information be removed from the global directory at any time (see below).
27 We may also collect contact information for you from publicly-available sources or it may be received from your employer, where that employer is our customer. We may use that information to contact you about other services that we offer that we think might be of interest to you. You may decline to receive mail or email from us by selecting the opt-out link which will be contained in any such email that you receive, or by contacting us using the details at How can I change, update or delete my contact information or request that I not be contacted for non-support purposes?
28
29 How does Intralinks protect the security of the information I provide?
30 We consider any information provided by you through our website to be confidential, unless it is publicly available or has already been provided to us without any confidentiality restriction. Intralinks takes appropriate and reasonable precautions and has implemented appropriate administrative and technical procedures to protect the security of information provided or generated through its website and Service. We permit persons working for us to access and use information you provide only to serve legitimate business and service needs consistent with this Privacy Policy.
31 Notwithstanding any other provision of this Privacy Policy, Intralinks may disclose contact information and other information collected about you (1) in response to a subpoena, search warrant, court order, exchange rule, other legal process or where Intralinks is otherwise required to do so in accordance with locally applicable law and where applicable, our internal policy on access by government or regulatory authorities; and (2) in its sole discretion if it believes such disclosure is appropriate in connection with an official government or regulatory investigation, or under exigent circumstances in response to a perceived significant threat to a person's health or property.
32 What about the transfer of information to other countries?
33 Your information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the website or our products and services (including the Service), you consent to the transfer of information to countries outside of the location(s) of your business, including the United States and countries within Latin America and the Asia-Pacific region, which may have different data protection rules than those of your country.
34 Where such transfers of your Personal Information are made they will be made in accordance with applicable law. Where your Personal Information is transferred outside the European Economic Area, this may include transfers on the basis of a European Commission approved contractual clauses, or as is otherwise permitted by applicable law.
35 How can I change, update, or delete my contact information, or request that I not be contacted for non-support purposes?
36 You can change or update your business contact information at any time, regardless of whether you are a current or former user of the Service, by logging into the Service with your user ID and password and accessing your profile. All business contact information except your name, company name, and email address can be changed by you through your profile. If you wish to change your name, company name, or email address as listed in your profile, you must call our Customer Care line for assistance. A full list of Customer Care numbers can be found here .
37 You may request that we remove your contact information from our global directory. However, by doing so, you will automatically lose all access rights to the Service. You may have your contact information removed from the Intralinks global directory by calling us at +1 888 546 5383 or emailing us at support@intralinks.com. Please note that your business contact information may be re-added to the global directory in the future if you are asked to participate in another Exchange or Workspace, as described above.
38 You also may decline to receive mail or email from us that does not relate directly to your access to or use of the Service or a particular Exchange. If you wish to receive “support-only” contact at any time, please call us at +1 888 546 5383 or email us at support@intralinks.com.
39 What rights do I have about the use of my information?
40 If you are a resident of the European Economic Area (“EEA”), you may have the right to ask us to access, review, correct, update, change or delete the personal information which we have collected about you, or limit how we use it. If you believe any information we hold about you is incorrect, or if you want to access the information we hold about you please contact us as described below (see "How can I contact Intralinks with questions about this Privacy Policy?").
41 Does Intralinks use "cookies"?
42 Our website uses cookies to distinguish you from other users of our website and to collect information about your online preferences. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
43 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
44 We use the following cookies:
45 Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
46 Analytical/performance cookies. These cookies collect information about how you use our website. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies are sometimes placed by third party providers of web traffic analysis services, such as Google Analytics.
47 Functionality cookies. These cookies remember choices you make and are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
48 Targeting cookies. These cookies collect information about your browsing habits such as (the “Privacy Policy”) describes how Intralinks, Inc. and/or its subsidiaries (as applicable) ("Intralinks," "we" or "us") treat information you provide to us or that we collect, including how we use such information, how we protect the security of such information and how you may change or request that we amend such information from our systems. This includes any information associated with you (such as your name, title, email address or phone number) that is supplied to us in conjunction with your use or potential use of our website and/or Intralinks’ permission-based online services, known as the Intralinks® platform, Intralinks® Exchanges or Intralinks® Workspaces (collectively, the “Service”), as well as information we generate regarding your use of the website or the Service, in either case, information that does, or can be used to, identify you ("Personal Information").
49 Except as described in this Privacy Policy, we will not, without your consent, sell or rent to any third party any Personal Information collected through this website or the Service.
50 Please note our website includes hyperlinks to other websites neither owned nor managed by us. Intralinks is not associated with these third-party websites and does not review their privacy policies. We cannot guarantee the privacy of any information that may be obtained by third parties at these other websites. We strongly encourage you to review the privacy policies of any website you visit before supplying Personal Information through that website.
51 Click a link below for our policy on each topic:
52 What information does Intralinks collect through its public website, or other interactions, and how is this information used?
53 What information does Intralinks collect about users of its Service and how is this information used?
54 What information could Intralinks otherwise collect about me?
55 How does Intralinks protect the security of my Personal Information?
56 What about transfer of my Personal Information to other countries?
57 How can I change, update or delete my Personal Information or request that I not be contacted for non-support purposes?
58 What rights do I have about the use of my Personal Information?
59 Does Intralinks use "cookies"?
60 How will I be notified of changes to this Privacy Policy?
61 How can I contact Intralinks with questions about this Privacy Policy?
62 Does Intralinks participate in the EU-U.S. Privacy Shield Framework?
63 What information does Intralinks collect through its public website, or other interactions, and how is this information used?
64 Anyone Who Contacts Us through Our Website
65 Intralinks collects certain Personal Information through its website when you choose to submit such information to us through email, an online form or other method (such as contacting us through our "Contact Us" or "Chat with Sales" website functions). This includes Personal Information you provide to Intralinks in order to request additional information about the Service, employment opportunities, for press inquiries or for other purposes. We use information collected through our website to respond to specific requests for information about our Service and other inquiries.
66 You do not need to provide this information to us but if you don't, we will not be able to respond to your communication. We use this information to answer any issues or concerns and to monitor customer/potential customer communications for quality and training purposes. We also use this information to develop new services and to improve or personalise existing services. We use this information because we have a legitimate business interest in understanding customer/potential customer feedback and in responding to your communications in a consistent way. We will keep this information for as long as you have a relationship with us or, if you do not have a relationship with us beyond this communication, for a reasonable length of time that lets us understand how people use our website.
67 Visitors to Our Website
68 Intralinks also maintains a log of certain information concerning visitors to our website, including but not limited to a visitor's IP address (a computer's numerical Internet address), the websites from which visitors access our website, the type of web browsers used to access our website, the device used to access our website and the pages viewed. Such information may be treated as Personal Information about the visitor in accordance with applicable local law.
69 You do not need to provide this information to us and can, in certain circumstances, stop us from collecting it using the details in "How can I contact Intralinks about this Privacy Policy?" Intralinks uses this information to monitor the way our website is used and identify issues with the website and users' experience of it. We use this information because we have a legitimate business interest in understanding how our website is accessed, how it is used and any problems users have with it across multiple devices. We will keep this information for a reasonable length of time that lets us understand how people use our website and any technical issues they have.
70 Marketing
71 If we have collected your Personal Information through our website or through other channels (such as if you have exchanged contact information with one of our Sales representatives or partner constituents, or have included your Personal Information in an event registration form), and we have a permission to do so, we will use your Personal Information to inform you about other Intralinks services and products that might be of interest to you and to gather feedback from you on our website and our Service. We use this information because Intralinks has a legitimate business interest to promote its products and services. We will keep your Personal Information for a reasonable length of time that lets us understand how people use our Service and the impact of any marketing offers that we make.
72 Cookies
73 We also collect information about website users through “cookies.” Cookies are small pieces of information sent by a web server to a web browser which allow the server to uniquely identify the browser on each page. For further information about Cookies, please see our "Cookies" section below.
74 What information does Intralinks collect about users of its Service and how is this information used?
75 This section applies to users of the Intralinks Service. If you only use our public website, this section does not apply to you. If you, your employer or a third party decide to purchase our Service, we will use your Personal Information for purposes of providing the Service to you. We will also provide your Personal Information to trusted partners and our affiliates who work on behalf of Intralinks and use your Personal Information to help Intralinks provide the Service. Such partners include database providers (such as Oracle), data analytics providers (such as Amazon Web Services) and other suppliers who assist with providing technical support (such as RightNow (Oracle) and IntegrityNet). We use this information because we have a legitimate business interest in performing the contract that we have entered into with you, your employer or a third party and in providing, managing and administering our Service.
76 Setting Up the Service
77 In this Privacy Policy, an “Exchange” or a “Workspace” mean a portion of the Service configured to permit authorized users to access and share information. The manager of an Exchange, the owner of a Workspace, your employer or an affiliate or partner of your employer, who is using the Service, may add you as a participant in one or more Exchanges or Workspaces. The person adding you for the first time to an Exchange or Workspace will provide certain Personal Information about you, such as your name, company name, work email address and work telephone number. We will provide you with a user ID (an email address) and account activation email to access the Service and create a user “profile” for use as described below.
78 When you first sign onto the Service, you will be presented with your “profile,” which contains the information supplied to us. You will be able to update or correct any of the Personal Information in your profile. As the Service is intended for business purposes only, unless your place of work is also your home, you should only enter business contact information. We use this information to provide the Service and to identify how you'd like to use your account. We use this information because it is necessary to provide you with an account and because we have a legitimate business interest in enabling you to update your preferences and settings online.
79 Once your Personal Information has been entered into your profile, this information is added to the participant list for each Exchange or Workspace you have been authorized to access. Other participants of your Exchange(s) or Workspace(s) may then have access to your Personal Information. You may receive certain emails relating to your use of the Service, such as email alerts related to Exchanges or Workspaces on which you are a participant and other email communications relating to the Service. Emails will be sent to the email address(es) listed in your profile.
80 Your Personal Information is also added to Intralinks' global directory of current and former users of the Service (the “GUD”). If you are selected to join another Exchange or Workspace in the future, your user ID will be authorized to access that Exchange, and your Personal Information will be added to the participant list for that Exchange or Workspace. Our clients also have the ability to maintain one or more “business groups,” which are contact lists comprised of all users that have used the Exchanges or Workspaces that they have managed. Your Personal Information may be added to one or more of these business groups.
81 We use your Personal Information as set forth above to provide, manage and facilitate your use of the Service, whether now or in the future. We use this information because we have a legitimate business interest in performing the contract that we have entered into with your employer, or with the affiliate or partner of your employer (as applicable). We will keep this information for as long as you remain an Intralinks account holder
82 Reports and Analytics
83 As a function of the Service and in order to conduct internal analysis of use of the Service, Intralinks also will maintain a history of your access to the Service, and certain actions taken by you while accessing the Service (e.g. access to Exchanges, Workspaces and documents, including time, date and length of access). This includes maintaining a log of users' IP addresses, the websites from which users access the Service, the type of web browsers used to access the Service and the browser's settings that may affect Service performance. The information described in this paragraph is referred to as “Usage Log Information.” It may also be combined with Usage Log Information about other users of an Exchange or Workspace you are permissioned into to provide an overall view of how the Exchange or Workspace is used.
84 Usage Log Information will be recorded and used internally within Intralinks and may also be made available to managers of Exchanges, owners of Workspaces, Service licensees or to your employer or entity on whose behalf you are accessing the Service.
85 We use this information because we have a legitimate business interest in understanding how our Service is accessed, how it is used and whether there are any potential security issues arising from such use. We will keep this information for a reasonable length of time that allows us to provide the Service, to perform the contract that we have entered into with your employer, or with the affiliate or partner of your employer (as applicable) and to understand how people use our Service.
86 Support
87 We share Usage Log Information, as well as information about your browser and other local computer settings, with Exchange managers and Workspace owners in order to troubleshoot or avoid potential access problems. We also use this information (in addition to your contact information) to contact you in relation to providing you with support, including where you have already contacted us via telephone, email or our "Chat with Us" function. Where necessary, we disclose this information to trusted support providers (such as RightNow (Oracle)) who will undertake this role on our behalf.
88 We need this information to provide you with support requested. We use and disclose this information to provide the Service and provide relevant support services. We use this information because we have a legitimate business interest in ensuring that you receive an effective Service from us. We will keep this information for a reasonable length of time that lets us understand any technical issues that users have with our Service.
89 Exchange Managers and Workspace Owners
90 If you have been designated by your organisation as an Exchange manager or Workspace owner, we will use your Personal Information when we are undertaking work on behalf of your organisation, for example adding participants for the first time to an Exchange or Workspace. We use your Personal Information because it is necessary for our contract with your organisation that we interact with you in order to comply with your organisation's instructions. We will keep this information for as long as your organisation has a relationship with us.
91 Marketing
92 If you are a user of the Service and we have a permission to send you marketing messages, we will use your Personal Information to contact you about our services and products. We will contact you either by email or phone. We also use Usage Log Information to better tailor these communications to you by identifying those features and aspects of our services that are most relevant to you based on your historic usage.
93 You may decline to receive mail or email from us by selecting the opt-out link which will be contained in any such email that you receive, or by contacting us using the details at How can I change, update or delete my contact information or request that I not be contacted for non-support purposes?
94 Sale or Merger of Intralinks
95 Subject to applicable law, as the GUD is a business asset of Intralinks, if Intralinks were sold to or merged with another company, the GUD (which includes your Personal Information) may be transferred to a successor of the company, or to a subsidiary or affiliate of Intralinks, who will agree to abide by the terms of this Privacy Policy. You have the right to request that your Personal Information be removed from the GUD at any time (see below).
96 Legal Requirements
97 We will also disclose personal information (1) in response to lawful requests by public authorities (including to meet national security or law enforcement requirements) and, where applicable, in accordance with our internal policy on access by government or regulatory authorities and (2) in our sole discretion if we believe that such disclosure is appropriate in connection with an official government or regulatory investigation or in response to a perceived significant threat to a person's health or property.
98 Intralinks may also process your Personal Information if necessary in the defence of a legal claim. We will not delete Personal Information if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.
99 What information could Intralinks otherwise collect about me?
100 Billing
101 If you have been designated by your organisation as being a contact for billing or payment purposes, we will use your Personal Information to process your organisation's order, issue invoices to your organisation and take payment from, or make payment to, you (including refunds if applicable). We use this information because it is necessary for our contract with your organisation that we collect information from its representatives to process payments or give or receive refunds. We will keep information relating to payments for the length of the contract between us and for ten (10) years afterwards.
102 Reviews and Feedback
103 If you are a user of an Exchange or Workspace and you contact Intralinks to provide feedback or reviews of your experience, we will use your Personal Information (as well as your feedback/review) to understand and respond to customer feedback. We use this information because we have a legitimate business interest in understanding customer feedback and in responding to your communications in a consistent way. We will keep this information for a reasonable length of time that lets us understand and assess people’s experience of our Service.
104 How does Intralinks protect the security of my Personal Information?
105 Intralinks has implemented and currently maintains an effective written information security program that includes administrative, technical, and physical safeguards and other security measures necessary to (a) ensure the security, confidentiality, and integrity of your Personal Information; (b) protect against any anticipated threats or hazards to the security, confidentiality, and integrity of your Personal Information; (c) protect against unauthorized access to, destruction, modification, disclosure or use of your Personal Information; and (d) detect and respond to security incidents involving your Personal Information. We permit persons working for us to access and use your Personal Information only to serve our legitimate business and our customers’ service needs, in accordance with this Privacy Policy.
106 Notwithstanding any other provision of this Privacy Policy, Intralinks will disclose your Personal Information (1) in response to a subpoena, search warrant, court order, exchange rule, other legal process or where Intralinks is otherwise required to do so in accordance with locally applicable law and where applicable, our internal policy on access by government or regulatory authorities; and (2) in its sole discretion if it believes such disclosure is appropriate in connection with an official government or regulatory investigation, or under exigent circumstances in response to a perceived significant threat to a person's health or property.
107 What about transfer of my Personal Information to other countries?
108 Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, including to countries outside of the location(s) of your business, such as the United States and countries within Europe, Latin America and the Asia-Pacific region. Where such transfers of your Personal Information are made they will be made in accordance with applicable law.
109 Transfer of Information to Other Countries – Users in European Economic Area (EEA)
110 We store your Personal Information on cloud servers located in the United States. In addition, we use suppliers in the United States that support the provision of our Service. The transfer of this information is governed by a contract including standard contractual clauses (SCCs) approved by the European Commission.
111 Where our U.S. affiliates process information about EEA users, the transfer of this information is governed by the EU-U.S. Privacy Shield Framework. Please see "Does Intralinks participate in the EU-U.S. Privacy Shield Framework?" for more information.
112 Our Customer Support team may, depending on the time that support is requested by a user, be provided by personnel located in our affiliates' offices outside the EEA or by third-party contractors located in the Philippines (IntegrityNet) and India (Integreon). The transfer to our affiliates and third-party subcontractors is governed by SCCs approved by the European Commission.
113 We are happy to provide you with copies of the SCCs, which you can request at privacy@intralinks.com .
114 How can I change, update or delete my Personal Information, or request that I not be contacted for non-support purposes?
115 You can change or update your Personal Information at any time, regardless of whether you are a current or former user of the Service, by logging into the Service with your user ID and password and accessing your profile. All Personal Information except your name, company name, and email address can be changed by you through your profile. If you wish to change your name, company name, or email address as listed in your profile, you must call our Customer Care line for assistance. A full list of Customer Care numbers can be found here .
116 You may request that we remove your Personal Information from Intralinks’ GUD. However, by doing so, you will automatically lose all access rights to the Service. You may have your Personal Information removed from Intralinks’ GUD by calling us at +1 888 546 5383 or emailing us at support@intralinks.com . Please note that your Personal Information may be re-added to Intralinks’ GUD in the future if you are asked to participate in another Exchange or Workspace, as described above.
117 You also may decline to receive mail or email from us that does not relate directly to your access to or use of the Service or a particular Exchange. If you wish to receive “support-only” contact at any time, please call us at +1 888 546 5383 or email us at support@intralinks.com .
118 What rights do I have about the use of my Personal Information?
119 If you are a resident of the EEA, you have certain rights regarding Intralinks’ use of your Personal Information.
120 Some of these rights, e.g., the right to be forgotten or the right to request that we transfer your information to another company, will only apply in certain circumstances. Generally, these rights will not be available if there are outstanding contracts between us, if we are required by law to keep the information or if the information is relevant to a legal dispute.
121 We have listed the rights you have over your Personal Information and how you can use them below. These rights are subject to restrictions under European data protection law and, subject to the exemptions in that law, may only apply to certain types of information or processing.
122 We need your consent for some of the ways we use your Personal Information, e.g., for marketing or processing special categories of information about you. You can remove that consent at any time.
123 You can ask us to confirm if we are processing your Personal Information and if we are, you can ask for access to that information and details regarding:
124 why we are using your information;
125 what information are we using;
126 who we have shared the information with;
127 the period for which your information will be stored, or how we determine that period;
128 your right to object to our processing of your information, you rright to have your information erased or the processing of your information restricted;
129 your right to lodge a complaint with a data protection supervisory authority;
130 the source of your information where it has not been provided by you;
131 the existence of any automated decision-making processes using your data or any profiling;
132 the transfers of your information to countries outside of EEA and the safeguards in place; and
133 your right to a copy of the information about you which is being processed by us.
134 You can ask us to correct your information if it's wrong.
135 You can ask us to delete some of your information.
136 You can ask us to restrict how we use your information.
137 You can ask us to help you move some of your information to other companies.
138 You have a right to ask that we provide your information in an easily readable format to another company.
139 You can ask us to stop using your information, but only in certain cases.
140 You have the right to complain to the relevant supervisory authority.
141 You also have a right to object to us processing your information in certain circumstances. You can ask us to stop processing your information at any time. In certain circumstances we may not be able to do this or may not be required to do this. For example, if there are outstanding contracts between us, if we required by law to keep the information or if the information is relevant to a legal dispute then we may not stop processing your information.
142 If you would like to exercise, or discuss, any of these rights, please contact as described below (see "How can I contact Intralinks about this Privacy Policy?").
143 Does Intralinks use "cookies"?
144 Our website uses cookies to distinguish you from other users of our website and to collect information about your online preferences. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
145 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
146 We use the following cookies:
147 Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
148 Analytical/performance cookies. These cookies collect information about how you use our website. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies are sometimes placed by third-party providers of web traffic analysis services, such as Google Analytics.
149 Functionality cookies. These cookies remember choices you make and are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
150 the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. They are also used to make advertising more relevant to you, as well as to limit the number of times you see an advert. These cookies are usually placed by third-party advertising networks. They remember the other websites that you visit and this information is shared with third-party organisations, for example advertisers. Targeting cookies. These cookies collect information about your browsing habits such as the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. They are also used to make advertising more relevant to you, as well as to limit the number of times you see an advert. These cookies are usually placed by third-party advertising networks. They remember the other websites that you visit and this information is shared with third-party organisations, for example advertisers.
151 Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
152 We use Google Analytics. For information on how Google processes and collects your information in regard to this product and how you can opt-out, please see here . We use Google Analytics. For information on how Google processes and collects your information in regard to this product and how you can opt-out, please see here .
153 We also use Google AdSense to publish adverts. When you view or click on an advert a cookie will be set to help better provide advertisements that may be of interest to you on this and other websites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page . We also use Google AdSense to publish advertisements. When you view or click on an advert a cookie will be set to help better provide advertisements that may be of interest to you on this and other websites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page .
154 We also use Navegg technology to understand your browsing habits such as the pages you have visited and the links you have followed, through targeting cookies analysis. For information on how Navegg processes and collects your information in regard to this product and how you can opt-out, please see here . We also use Navegg technology to understand your browsing habits such as the pages you have visited and the links you have followed, through targeting cookies analysis. For information on how Navegg processes and collects your information in regard to this product and how you can opt-out, please see here .
155 Most internet browsers are automatically set up to accept cookies. However, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Most internet browsers are automatically set up to accept cookies. However, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
156 For more information on managing cookies, please go to www.allaboutcookies.org , or visit www.youronlinechoices.com which has further information about behavioural advertising and online privacy. For more information on managing cookies, please go to www.allaboutcookies.org , or visit www.youronlinechoices.com which has further information about behavioural advertising and online privacy.
157 How will I be notified of changes to this Privacy Policy? How will I be notified of changes to this Privacy Policy?
158 From time to time, we may change and/or update this Privacy Policy. We recommend you regularly review this page. From time to time, we may change and/or update this Privacy Policy.
159 How can I contact Intralinks with questions about this Privacy Policy?
160 If you have questions about this Privacy Policy and our information practices, please contact us by email at privacy@intralinks.com .
161
162 Does Intralinks participate in the EU-U.S. Privacy Shield Framework?
163 Intralinks, Inc. (Intralinks) complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Intralinks has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
164 A full list of companies who have self-certified with the Privacy Shield is available at https://www.privacyshield.gov/list .
165 Intralinks' commitment to the Privacy Shield Principles
166 Intralinks commits to comply with the EU-U.S. Privacy Shield Framework Principles (the Principles) in respect of all personal data that we receive from the European Economic Area (EEA) in accordance with this Privacy Shield Notice. This notice explains how Intralinks complies with the Principles.
167 The commitments contained in this notice only apply to personal data received by Intralinks from the EEA. Individuals whose personal data is received by Intralinks from other jurisdictions do not have the rights set out in this notice.
168 Types of personal data collected and purposes for collection and use
169 Intralinks processes certain personal data it receives from the EEA for two purposes: (1) firstly it processes certain personal data on its own behalf for its internal business purposes; and (2) it also processes certain personal data it receives from the EEA on behalf of its customers. In processing each of these categories of personal data, it acts as a data controller (in relation to the first purpose) and a data processor (in relation to the second purpose) respectively. This Privacy Shield Notice explains how Intralinks processes personal data in each of these circumstances.
170 Intralinks as a data controller
171 Details on the types of personal data that we receive from the EEA as a data controller, and the purposes for which we collect and use such data, are set out in our Privacy & Cookies Policy . This policy is presented to each of our end users as part of the end user registration process for our products and services.
172 Intralinks as a data processor
173 The nature of Intralinks’ permission-based online services (that is, the Intralinks® platform, Intralinks® Exchanges or Intralinks® Workspaces (together, the Services)) provided to Intralinks' customers means that we will process information that end users have uploaded, stored or shared using the Services, the content of which is not known to Intralinks. While much of this information will be financial, corporate or institutional in nature, it will at times include personal data which Intralinks processes following its customers' instructions.
174 As a data processor, Intralinks will also process personal data relating to those end users who have been permitted by Intralinks' customers to access Intralinks Services. Such data will be used to provide and operate the Services, and to provide analytics and reporting information to Intralinks' customers.
175 Intralinks does not control or own such data and handles such data as a data processor only. It processes such data as governed by the written agreements in place with its customers and to the extent necessary to comply with applicable law.
176 Types of third parties to whom we disclose personal data and the purposes for such disclosure
177 Intralinks as a data controller
178 As a data controller, Intralinks may further disclose personal data which has been transferred from the EEA to the third parties who are set out in our Privacy & Cookies Policy.
179 Intralinks as a data processor
180 As a data processor, Intralinks may further disclose personal data which has been received from the EEA as instructed by the data controller. We may also disclose personal data to our third party service providers who work on behalf of or with Intralinks under confidentiality agreements. These companies may use personal data to help Intralinks provide the Services for our customers.
181 If Intralinks were sold to or merged with another company, personal data processed as part of the Services may be transferred to a prospective successor or successor of the company, or to a subsidiary or affiliate of Intralinks.
182 Disclosures in response to lawful requests by public authorities
183 Intralinks may also disclose personal data (1) in response to lawful requests by public authorities (including to meet national security or law enforcement requirements) and, where applicable, in accordance with our internal policy on access by government or regulatory authorities and (2) in our sole discretion if we believe that such disclosure is appropriate in connection with an official government or regulatory investigation or in response to a perceived significant threat to a person's health or property.
184 Choice
185 If you do not wish (i) Intralinks to pass your personal data that is processed as a Data Controller to a third party who subsequently uses your data for its own purposes (such as one of our marketing partners) or (ii) your personal data to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you, you can contact us at privacy@intralinks.com .
186 Intralinks' liability for onward transfers to third parties
187 If a third party providing services on Intralinks' behalf processes personal data from the EEA in a manner inconsistent with the Principles, Intralinks will be liable, unless we can prove that we are not responsible for the event giving rise to the damage.
188 Data integrity and purpose limitation
189 When Intralinks is acting as a data processor, Intralinks will process personal data in compliance with the instructions of its customers, who act as data controllers in respect of such data and will be responsible for ensuring that the personal data is appropriate and only processed for limited purposes. In addition, when its provision of services to a customer ceases, Intralinks will, as agreed with the customer, comply with Intralinks' policy for the secure deletion of personal data processed on behalf of that customer.
190 Access
191 You have certain rights under the Principles to access personal data about you that Intralinks processes as a data controller. To access such personal information contact us by email at privacy@intralinks.com . We will respond to your request in accordance with the Principles.
192 Where Intralinks is acting as a data processor, we will pass each request that we receive from an individual to access, correct, amend or delete personal data relating to them (Request) to the relevant data controller and will not respond to the Request itself. Intralinks, to the extent instructed by a data controller and in accordance withits customer agreements and applicable law, will assist a customer in complying with Requests by providing relevant information and support to the relevant customer to enable it to comply with the Request.
193 FTC's investigatory and enforcement powers
194 Intralinks' commitments under the Privacy Shield, and compliance with the Principles, are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
195 Complaints
196 If you have any complaint regarding Intralinks' compliance with the Principles please contact us by email at privacy@intralinks.com . We will respond to your complaint within 45 calendar days of receipt of your email.
197 Where your complaint relates to personal data that we process on behalf of our one of our customers, we may pass your complaint to the relevant customer and will tell you we have done so.
198 Independent dispute resolution body
199 In compliance with the Privacy Shield Principles, Intralinks commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Intralinks at: privacy@intralinks.com .
200 Intralinks has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU. If you feel that Intralinks has not satisfactorily resolved your complaint or has failed to respond to your complaint within 45 days, you may bring your complaint to the attention of your local data protection authority within the EEA (DPA). The DPAs will establish a panel to act as an independent dispute resolution body who will investigate and resolve complaints brought under the Privacy Shield free of charge to you. Intralinks commits to cooperate with this panel as an independent body to resolve disputes relating to its compliance with the Principles. Intralinks will comply with any advice given by DPAs where they take the view that specific action is necessary to comply with the Principles and will provide the DPAs with written confirmation that such action has been taken.
201 You can find the details of your local DPA here .
202 Arbitration
203 If you are located in the EEA and have not been able to resolve your complaint by any other mechanism, you may, in certain circumstances, be able to seek resolution via binding arbitration. For additional information about the arbitration process, please visit the Privacy Shield website .
204 Contact us
205 If you have a question about our adherence to the Principles or our participation in the Privacy Shield please contact us by email at We recommend you regularly review this page.
206 How can I contact Intralinks about this Privacy Policy?
207 If you have questions, or would like to complain about this Privacy Policy and our information practices, please contact us by email at privacy@intralinks.com .
208 You also have the right to complain to the local data protection authority within the EEA (DPA). You can find the details of your local DPA here .
209
210 Does Intralinks participate in the EU-U.S. Privacy Shield Framework?
211 Intralinks, Inc. is a participant in the EU-U.S. Privacy Shield Framework, operated by the U.S. Department of Commerce (the Privacy Shield). Our certification can be found here .
212 A full list of companies who have self-certified with the Privacy Shield is available at https://www.privacyshield.gov/list .
213 Intralinks' commitment to the Privacy Shield Principles
214 Intralinks commits to comply with the EU-U.S. Privacy Shield Framework Principles (the Principles) in respect of all personal data that we receive from the EEA in accordance with this Privacy Shield Notice. This notice explains how Intralinks complies with the Principles.
215 The commitments contained in this notice only apply to personal data received by Intralinks from the EEA. Individuals whose personal data is received by Intralinks from other jurisdictions do not have the rights set out in this notice.
216 Types of personal data collected and purposes for collection and use
217 Intralinks processes certain personal data it receives from the EEA for two purposes: (1) firstly it processes certain personal data on its own behalf for its internal business purposes; and (2) it also processes certain personal data it receives from the EEA on behalf of its customers. In processing each of these categories of personal data, it acts as a data controller (in relation to the first purpose) and a data processor (in relation to the second purpose) respectively. This Privacy Shield Notice explains how Intralinks processes personal data in each of these circumstances.
218 Intralinks as a data controller
219 Details on the types of personal data that we receive from the EEA as a data controller, and the purposes for which we collect and use such data, are set out in our Privacy Policy. This policy is presented to each of our end users as part of the end user registration process for our products and services.
220 Intralinks as a data processor
221 The nature of Intralinks’ permission-based online services (that is, the Intralinks® platform, Intralinks® Exchanges or Intralinks® Workspaces (together, the Services)) provided to Intralinks' customers means that we will process information that end users have uploaded, stored or shared using the Services, the content of which is not known to Intralinks. While much of this information will be financial, corporate or institutional in nature, it will at times include personal data which Intralinks processes following its customers' instructions.
222 As a data processor, Intralinks will also process personal data relating to those end users who have been permitted by Intralinks' customers to access Intralinks Services. Such data will be used to provide and operate the Services, and to provide analytics and reporting information to Intralinks' customers.
223 Intralinks does not control or own such data and handles such data as a data processor only. It processes such data as governed by the written agreements in place with its customers and to the extent necessary to comply with applicable law.
224 Types of third parties to whom we disclose personal data and the purposes for such disclosure
225 Intralinks as a data controller
226 As a data controller, Intralinks may further disclose personal data which has been transferred from the EEA to the third parties who are set out in our Privacy & Cookies Policy.
227 Intralinks as a data processor
228 As a data processor, Intralinks may further disclose personal data which has been received from the EEA as instructed by the data controller. We may also disclose personal data to our third-party service providers who work on behalf of or with Intralinks under confidentiality agreements. These companies may use personal data to help Intralinks provide the Services for our customers.
229 If Intralinks were sold to or merged with another company, personal data processed as part of the Services may be transferred to a prospective successor or successor of the company, or to a subsidiary or affiliate of Intralinks.
230 Disclosures in response to lawful requests by public authorities
231 Intralinks may also disclose personal data (1) in response to lawful requests by public authorities (including to meet national security or law enforcement requirements) and, where applicable, in accordance with our internal policy on access by government or regulatory authorities and (2) in our sole discretion if we believe that such disclosure is appropriate in connection with an official government or regulatory investigation or in response to a perceived significant threat to a person's health or property.
232 Choice
233 If you do not wish Intralinks to pass your personal data that is processed as a Data Controller to a third party who subsequently uses your data for its own purposes (such as one of our marketing partners), you can contact us via the details set out in Contact us below.
234 Intralinks' liability for third parties
235 If a third party providing services on Intralinks' behalf processes personal data from the EEA in a manner inconsistent with the Principles, Intralinks will be liable, unless we can prove that we are not responsible for the event giving rise to the damage.
236 Data integrity and purpose limitation
237 When Intralinks is acting as a data processor, Intralinks will process personal data in compliance with the instructions of its customers, who act as data controllers in respect of such data and will be responsible for ensuring that the personal data is appropriate and only processed for limited purposes. In addition, when its provision of services to a customer ceases, Intralinks will, as agreed with the customer, comply with Intralinks' policy for the secure deletion of personal data processed on behalf of that customer.
238 Access
239 You have certain rights under the Principles to access personal data about you that Intralinks processes as a data controller. To access such personal information contact us by email at privacy@intralinks.com . We will respond to your request in accordance with the Principles.
240 Where Intralinks is acting as a data processor, we will pass each request that we receive from an individual to access, correct, amend or delete personal data relating to them (Request) to the relevant data controller and will not respond to the Request itself. Intralinks, to the extent instructed by a data controller and in accordance with its customer agreements and applicable law, will assist a customer in complying with Requests by providing relevant information and support to the relevant customer to enable it to comply with the Request.
241 FTC's investigatory and enforcement powers
242 Intralinks' commitments under the Privacy Shield, and compliance with the Principles, are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
243 Complaints
244 If you have any complaint regarding Intralinks' compliance with the Principles please contact us by email at privacy@intralinks.com . We will respond to your complaint within 45 calendar days of receipt of your email.
245 Where your complaint relates to personal data that we process on behalf of our one of our customers, we may pass your complaint to the relevant customer and will tell you we have done so.
246 Independent dispute resolution body
247 If you feel that Intralinks has not satisfactorily resolved your complaint or has failed to respond to your complaint within 45 days, you may bring your complaint to the attention of your local data protection authority within the EEA (DPA). The DPAs will establish a panel to act as an independent dispute resolution body who will investigate and resolve complaints brought under the Privacy Shield free of charge to you. Intralinks commits to cooperate with this panel as an independent body to resolve disputes relating to its compliance with the Principles. Intralinks will comply with any advice given by DPAs where they take the view that specific action is necessary to comply with the Principles and will provide the DPAs with written confirmation that such action has been taken.
248 You can find the details of your local DPA here .
249 Arbitration
250 If you are located in the EEA and have not been able to resolve your complaint by any other mechanism, you may, in certain circumstances, be able to seek resolution via binding arbitration. For additional information about the arbitration process, please visit the Privacy Shield website.
251 You can find the details of your local DPA here: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm .
252 Contact us
253 privacy@intralinks.com . If you have a question about our adherence to the Principles or our participation in the Privacy Shield please contact us by email at privacy@intralinks.com .