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0 Trust is Fundamental to Our Business Trust is Fundamental to Our Business
1 Committed to safeguarding privacy and personal data Committed to safeguarding privacy and personal data
2 Protecting your most valuable assets is at the heart of our business, and Symantec remains vigilant about safeguarding your personal data and the privacy of the individuals it represents. Protecting your most valuable assets is at the heart of our business, and Symantec remains vigilant about safeguarding your personal data and the privacy of the individuals it represents.
3 General Data Protection Regulation (GDPR) readiness is a critical initiative for Symantec, and we’ve taken a number of steps to strengthen and enhance our privacy practices, for European Union nations, and across the globe. General Data Protection Regulation (GDPR) readiness is a critical initiative for Symantec, and we’ve taken a number of steps to strengthen and enhance our privacy practices, for European Union nations, and across the globe.
4 We are committed to providing customers with products and services that are ready to be used in accordance with GDPR, and we are dedicated to transparency every step of the way. We are committed to providing customers with products and services that are ready to be used in accordance with GDPR, and we are dedicated to transparency every step of the way.
5 Privacy is a fundamental human right and protecting personal data—whether our own, our customers’, or our partners’—is part of our commitment to corporate responsibility. Privacy is a fundamental human right and protecting personal data—whether our own, our customers’, or our partners’—is part of our commitment to corporate responsibility.
6 Customer Data Processing Addendum Customer Data Processing Addendum
7 View the terms and conditions of the Symantec DPA View the terms and conditions of the Symantec DPA
8 Learn More Learn More
9 Data Subject Access Request Data Subject Access Request
10 To exercise any of your rights or to request information, click the link below To exercise any of your rights or to request information, click the link below
11 Learn More Learn More
12 Third Party Sub-Processors Third Party Sub-Processors
13 View a complete list of third party sub-processors that Symantec uses. View a complete list of third party sub-processors that Symantec uses.
14 View the List View the List
15 Symantec Entities Symantec Entities
16 Access a list of Symantec entities globally. Access a list of Symantec entities globally.
17 Learn More Learn More
18 Customer Trust Portal Customer Trust Portal
19 Access to information and resources about Symantec’s information security policies, standards and assurance programs over the protection of customer data. Access to information and resources about Symantec’s information security policies, standards and assurance programs over the protection of customer data.
20 Learn More Learn More
21 Contact Us Contact Us
22 For privacy-related inquiries associated with your Symantec account, product, or service, please contact us as indicated below: For privacy-related inquiries associated with your Symantec account, product, or service, please contact us as indicated below:
23 Norton and LifeLock users: Norton and LifeLock users:
24 Contact your local support helpline Contact your local support helpline
25 Enterprise Customers (other than Cyber Security Services customers): Enterprise Customers (other than Cyber Security Services customers):
26 Contact Symantec Customer Care through your MySymantec Account Contact Symantec Customer Care through your MySymantec Account
27 Call Symantec Enterprise Support Call Symantec Enterprise Support
28 Cyber Security Services Customers: Cyber Security Services Customers:
29 Managed Security Services customers: log in to your MSS Portal or reach out to your assigned Service Delivery Team Managed Security Services customers: log in to your MSS Portal or reach out to your assigned Service Delivery Team
30 Incident Response clients: call (855) 378-0073, email us , or contact your assigned Project Manager or Service Manager Incident Response clients: call (855) 378-0073, email us , or contact your assigned Project Manager or Service Manager
31 DeepSight customers: connect to the support portal or call your country’s support helpline DeepSight customers: connect to the support portal or call your country’s support helpline
32 For all other privacy-related matters, please contact us by writing, calling, or emailing us as indicated below: For all other privacy-related matters, please contact us by writing, calling, or emailing us as indicated below:
33 Symantec Limited – Care of the UK and Ireland Legal Team Symantec Limited – Care of the UK and Ireland Legal Team
34 Ballycoolin Business Park, Blanchardstown, Dublin 15, Ireland Ballycoolin Business Park, Blanchardstown, Dublin 15, Ireland
35 Call us: +353 1 803 5400 Call us: +353 1 803 5400
36 Email us: privacyteam@symantec.com Email us: privacyteam@symantec.com
37 Symantec & Norton Global Privacy Statement Symantec & Norton Global Privacy Statement
38 In an increasingly digitized world, Symantec values privacy and is committed to protecting your personal data. Data and the protection of data are at the center of everything we do. As such, our business is built on security, compliance and accountability, enabling us to protect our customers’ most valuable assets. In an increasingly digitized world, Symantec values privacy and is committed to protecting your personal data. Data and the protection of data are at the center of everything we do. As such, our business is built on security, compliance and accountability, enabling us to protect our customers’ most valuable assets.
39 We support the European Union’s General Data Protection Regulation (GDPR) and the safeguarding of privacy rights. We support the European Union’s General Data Protection Regulation (GDPR) and the safeguarding of privacy rights.
40 Select the Statement in Your Language: Select the Statement in Your Language:
41 English View | Download English View | Download
42 Spanish View | Download Spanish View | Download
43 French View | Download French View | Download
44 German View | Download German View | Download
45 Czech View | Download Czech View | Download
46 Danish View | Download Danish View | Download
47 Dutch View | Download Dutch View | Download
48 Finnish View | Download Finnish View | Download
49 Greek View | Download Greek View | Download
50 Norwegian View | Download Norwegian View | Download
51 Polish View | Download Polish View | Download
52 Portuguese View | Download Portuguese View | Download
53 Russian View | Download Russian View | Download
54 Italian View | Download Italian View | Download
55 Turkish View | Download Turkish View | Download
56 Japanese View | Download Japanese View | Download
57 Hungarian View | Download Hungarian View | Download
58 Lithuanian View | Download Lithuanian View | Download
59 Romanian View | Download Romanian View | Download
60 Simplified Chinese View | Download Simplified Chinese View | Download
61 Korean View | Download Korean View | Download
62 Estonian View | Download Estonian View | Download
63 Latvian View | Download Latvian View | Download
64 Swedish View | Download Swedish View | Download
65 Norton Product and Service Privacy Notice Norton Product and Service Privacy Notice
66 Learn more about the information collected by or in connection with your use of our products and services. Learn more about the information collected by or in connection with your use of our products and services.
67 Select the Privacy Notice in Your Language: Select the Privacy Notice in Your Language:
68 English View | Download English View | Download
69 Spanish View | Download Spanish View | Download
70 French View | Download French View | Download
71 German View | Download German View | Download
72 Czech View | Download Czech View | Download
73 Danish View | Download Danish View | Download
74 Dutch View | Download Dutch View | Download
75 Finnish View | Download Finnish View | Download
76 Greek View | Download Greek View | Download
77 Norwegian View | Download Norwegian View | Download
78 Polish View | Download Polish View | Download
79 Portuguese View | Download Portuguese View | Download
80 Russian View | Download Russian View | Download
81 Italian View | Download Italian View | Download
82 Turkish View | Download Turkish View | Download
83 Japanese View | Download Japanese View | Download
84 Hungarian View | Download Hungarian View | Download
85 Lithuanian View | Download Lithuanian View | Download
86 Romanian View | Download Romanian View | Download
87 Simplified Chinese View | Download Simplified Chinese View | Download
88 Korean View | Download Korean View | Download
89 Estonian View | Download Estonian View | Download
90 Latvian View | Download Latvian View | Download
91 Swedish View | Download Swedish View | Download
92 Enterprise Products & Services Transparency Notices Enterprise Products & Services Transparency Notices
93 Learn more about the information collected by or in connection with your use of our products and services. Learn more about the information collected by or in connection with your use of our products and services.
94 A A
95 Advanced Threat Protection (ATP) Advanced Threat Protection (ATP)
96 Advanced Threat Protection Endpoint (Hosted Service) Advanced Threat Protection Endpoint (Hosted Service)
97 C C
98 Cloud Data Protection (CDP) Cloud Data Protection (CDP)
99 Cloud Workload Protection (CWP) Cloud Workload Protection (CWP)
100 Cloud Workload Protection Storage Agent (CWP-SA) Cloud Workload Protection Storage Agent (CWP-SA)
101 CloudSOC (CASB) CloudSOC (CASB)
102 Content Analysis (CA) Content Analysis (CA)
103 Control Compliance Suite (CCS) Control Compliance Suite (CCS)
104 Control Compliance Suite Vulnerability Manager (CCS-VM) Control Compliance Suite Vulnerability Manager (CCS-VM)
105 D D
106 Data Center Security (DCS) Data Center Security (DCS)
107 Data Loss Prevention (Cloud Service) (DLP Cloud) Data Loss Prevention (Cloud Service) (DLP Cloud)
108 Data Loss Prevention (on-prem) Data Loss Prevention (on-prem)
109 Deep Sight Intelligence (DS) Deep Sight Intelligence (DS)
110 E E
111 Email Security.Cloud Email Security.Cloud
112 Endpoint Detection & Response Cloud (EDRC) Endpoint Detection & Response Cloud (EDRC)
113 Enterprise Global Technical Support Enterprise Global Technical Support
114 I I
115 Incident Response (IR) Incident Response (IR)
116 Information Centric Analytics (ICA) Information Centric Analytics (ICA)
117 Information Centric Encryption (cloud) Information Centric Encryption (cloud)
118 Information Centric Encryption (on-prem) Information Centric Encryption (on-prem)
119 Information Centric Tagging (ICT) Information Centric Tagging (ICT)
120 Intelligence Services Intelligence Services
121 IT Management Suite (ITMS) IT Management Suite (ITMS)
122 L L
123 Live Update Administrator (LUA) Live Update Administrator (LUA)
124 M M
125 Managed Security Services (MSS) Managed Security Services (MSS)
126 Messaging Gateway (SMG) Messaging Gateway (SMG)
127 P P
128 PacketShaper S Series PacketShaper S Series
129 PGP Command Line (on-prem) PGP Command Line (on-prem)
130 ProxySG - ASG ProxySG - ASG
131 Q Q
132 Quarantine Server Quarantine Server
133 S S
134 Security Analytics Security Analytics
135 Security Technology and Response (STAR) Security Technology and Response (STAR)
136 SEP 14.1/Hardening SEP 14.1/Hardening
137 SEP 15.1/Hardening SEP 15.1/Hardening
138 SOC Investigator for Kibana SOC Investigator for Kibana
139 SOC Response SOC Response
140 SOCView App for Splunk SOCView App for Splunk
141 SSL Visibility Appliance (SSLV) SSL Visibility Appliance (SSLV)
142 Symantec Cloud Workload Assurance Symantec Cloud Workload Assurance
143 Symantec Encryption Desktop and Symantec Encryption Management Server PGP SEMS/SED (on-prem)Symantec Endpoint Encryption (on-prem) Symantec Encryption Desktop and Symantec Encryption Management Server PGP SEMS/SED (on-prem)Symantec Endpoint Detection and ResponseSymantec Endpoint Encryption (on-prem)
144 Symantec Endpoint Protection (SEP) Symantec Endpoint Protection (SEP)
145 Symantec Endpoint Protection Cloud (SEP Cloud) Symantec Endpoint Protection Cloud (SEP Cloud)
146 Symantec Endpoint Protection Mobile (SEP Mobile) Symantec Endpoint Protection Mobile (SEP Mobile)
147 Symantec Endpoint Protection Small Business Edition (SEP SBE) Symantec Endpoint Protection Small Business Edition (SEP SBE)
148 Symantec Endpoint Threat Defense for Active Directory Symantec Endpoint Threat Defense for Active Directory
149 Symantec Mail Security for Microsoft Exchange (SMSMSE) Symantec Mail Security for Microsoft Exchange (SMSMSE)
150 Symantec Management Center (MC) Symantec Management Center (MC)
151 Symantec Protection Engine (SPE 7.9 and below) Symantec Protection Engine (SPE 7.9 and below)
152 Symantec Protection Engine 8.0 (SPE 8.0) Symantec Protection Engine 8.0 (SPE 8.0)
153 Symantec Protection for SharePoint Servers (SPSS) Symantec Protection for SharePoint Servers (SPSS)
154 Symantec Reporter Symantec Reporter
155 Symantec Risk Insight Symantec Risk Insight
156 Symantec WSS Analytics & Reporting Symantec WSS Analytics & Reporting
157 V V
158 Validation & ID Protection (VIP) Authentication Service (on-prem) Validation & ID Protection (VIP) Authentication Service (on-prem)
159 Validation & ID Protection (VIP) Service Validation & ID Protection (VIP) Service
160 W W
161 Web Isolation Web Isolation
162 Web Security Service (WSS) Web Security Service (WSS)
163 Data Subject Access Request Contact Information Data Subject Access Request Contact Information
164 If you have a Data Subject Access Request, please contact us through one of the channels listed below, according to your relationship with Symantec. If you have a Data Subject Access Request, please contact us through one of the channels listed below, according to your relationship with Symantec.
165 Norton and LifeLock users: Norton and LifeLock users:
166 Contact your local support helpline Contact your local support helpline
167 Enterprise Customers (other than Cyber Security Services customers): Enterprise Customers (other than Cyber Security Services customers):
168 Contact Symantec Customer Care through your MySymantec Account Contact Symantec Customer Care through your MySymantec Account
169 Call Symantec Enterprise Support Call Symantec Enterprise Support
170 Cyber Security Services Customers: Cyber Security Services Customers:
171 Managed Security Services customers: log in to your MSS Portal or reach out to your assigned Service Delivery Team Managed Security Services customers: log in to your MSS Portal or reach out to your assigned Service Delivery Team
172 Incident Response clients: call (855) 378-0073, email us , or contact your assigned Project Manager or Service Manager Incident Response clients: call (855) 378-0073, email us , or contact your assigned Project Manager or Service Manager
173 DeepSight customers: connect to the support portal or call your country’s support helpline DeepSight customers: connect to the support portal or call your country’s support helpline
174 Other Persons who are not current Symantec or Norton customers or employees but have general inquiries about Data Subject Access: Other Persons who are not current Symantec or Norton customers or employees but have general inquiries about Data Subject Access:
175 Please email the Symantec Global Privacy Office Please email the Symantec Global Privacy Office
176 Former Symantec Employees or employees on a leave of absence: Former Symantec Employees or employees on a leave of absence:
177 Fill out this form Fill out this form
178 Symantec Employees: Symantec Employees:
179 Fill out this form Fill out this form