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NorthgateArinso (en) - Política de Privacidad 04-mar-2019 | 1,79%
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0 At NGA Human Resources ('NGA HR'), we truly care about upholding our reputation for excellence. A major part of that commitment includes a focus on protecting the privacy, security and integrity of the information we handle on behalf of our clients, in conjunction with our affiliates, partners and third-party suppliers. At NGA HR we are passionate not only about protecting our clients' personal and confidential data but also about that of our own employees as well.
1 On this page, you can find our important policies and more transparency on how NGA HR collects, uses, retains and discloses your personally identifiable information (personal data).
2 NGA HR Privacy Notice
3 Safe Harbor Privacy Statement
4 Code of Conduct
5 Anti-Corruption Policy
6 Anti-Money Laundering Policy
7 Modern Slavery and Human Trafficking Statement
8 Abridged Data Privacy Policy
9 Equality, Diversity and Dignity Policy
10 Security and Compliance Standard for Outsourced Third Party Service Providers
12 NGA HR Online Privacy Policy
13 Product-specific sections in this Privacy Notice provide additional information that is or may be relevant to the particular NGA HR products.
14 The NGA HR group of companies (hereinafter referred to 'us', 'we', 'our') is committed to protecting and respecting the individual's ('you', 'your') right to privacy. Our privacy notice reflects current global privacy principles and standards when processing your personal data.
15 This Privacy Notice applies to personal data we obtain through our websites, our affiliates' websites (if any), products, services (e.g. Marketing) and/or web-based applications (collectively, the 'Services'). A separate privacy notice may apply when you use the services of a Partner or a Third Party, linked to the Services of NGA HR.
16 When you access or use our Services, you acknowledge that you have read and understand its content.
17 NGA HR may update this Privacy Notice, or other privacy policies, at any time as we deem appropriate. Where changes are material, we will post them here and, if changes are likely to affect you personally, we will attempt to contact you directly. It is important that you check from time to time this Privacy Notice to ensure that you have reviewed the most current version of this Notice.
18 How We Collect Personal Data
19 We may collect information either directly from you (e.g. through this website, events, webinars), information that is collected automatically (e.g. IP address, browser type and version) or through other sources (such as our clients or third party providers).
20 Why and How We Use Your Personal Data
21 Your personal data may be processed in any of the following ways:
22 Information that you provide by filling in forms on any of our sites; this includes information provided at the time of registering to use our site, subscribing to our Services, posting material, any inquiry through the "Contact Us" section of our site, an online employment application or requesting further Services;
23 Establish and manage NGA HR accounts;
24 Communicate changes to our Services;
25 Provide customer support, trouble-shooting, manage subscriptions and respond to requests, questions and comments;
26 Ensure that the content of our site is presented in the most effective manner for you and your computer;
27 Communicate about, and administer participation, in special events, surveys, contests, webinars, and other offers and promotions;
28 Analyze users' behaviour when using our Services to customize preferences, and develop new products, services and advertising;
29 Enable posting on our blog and other communication channels (such as Social Media);
30 Comply with and enforce applicable legal requirements, agreements, and policies; and
31 Any other activity consistent with this Privacy Notice.
33 You have the right to OPT-OUT at any time by contacting us by the below listed details.
35 Specific examples of why and how we process your personal data:
37 NGA HR processes the data we collect to provide you the Services we offer, which includes using the data to improve and personalize your experience. We may also use that information to communicate with you, for service provisions or product updates. We usually process information not collected directly by us, but by way of our clients, which includes general HR and payroll information. When processing data for this purpose, we rely on contractual agreements with our customers who are the Data Controllers of your data.
39 We may collect information about your computer that does not, by itself, identify you by name, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns. The purpose of the data is to improve effectiveness of the site, to help diagnose problems and to administer the site.
41 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can read more on Cookies here . NGA HR may also collect information during your visit to our website through automated tools, which include Web beacons (or named as web bugs), embedded web links and any other commonly used information gathering tools.
42 A web bug is an object that is embedded in a web page or email and is usually invisible to the user but allows checking that a user has viewed the page or email. NGA HR may use the Web beacons for the purpose of email tracking and page tagging for Web analytics . In addition we might use web bugs implemented through an embedded image include tracking pixel, pixel tag, 1×1 gif, and clear gif that may be implemented by using JavaScript .
43 Learn more about Cookies and how they are used here:
47 We may contact you to provide you information about our Services and offerings, or updates to them, with the information that you have provided to us, or that we have collected through third parties (e.g. external marketing companies).
48 The data we collect is used for internal review and to contact you for marketing purposes and is not shared with other organizations for commercial purposes.
49 What Kinds of Personal Data Do We Collect
50 The following are examples of types of personal data that we may collect. The specific kind of information collected by us will depend on the Services provided:
51 Contact information (name, last name, email address, phone number, address, company, job title)
52 Payment information (billing address, bank account information)
53 NGA HR purchase or service history
54 Your location
55 Your interests and preferences
56 Annual revenue
57 Number of employees
58 Demographic information
59 Biometric data such as voice recordings
60 Details about your computer, devices, applications and networks (including IP address, browser characteristics, device ID, operating system, or language preferences)
61 Activities on our website (including referring URLs or dates and times of website visits)
63 Products and Offerings
65 At NGA HR we have a range of Products and Offerings. Below are some samples of our most important ones and the Personal Data we collect through them:
66 Payroll Exchange
67 Payroll Exchange is a Business Process as a Service (BPaaS) solution for global payroll in the cloud, offering organisations a seamless connection to their Global HRIS system of choice and certified Payroll Services in 188 countries. The solution offers both consistent and coherent access to payroll transactions and data in order to benefit globally compliant payroll outsourcing services based on the most suitable payroll solution for each country.
68 MyHRW
69 MyHRW is a web based multichannel service center application driven by a skill based routing system. Every step taken, document used or email sent o solve an HR issue is logged.
70 euHReka
71 euHReka is a comprehensive preconfigured HCM solutions, supporting HR, employees, managers, line managers and service center agents.
72 NGA cleaHRsky
73 NGA cleaHRsky is the industry's first truly integrated HR-as-a-Service solution, delivering end-to-end HR, payroll and service center processes in 188 countries. It combines secure cloud technology from SAP SuccessFactors with industry-leading HR services from NGA HR.
74 Below are some examples of data we collect and process when using one of NGA HR's Products and Offerings (including but not limited to):
75 Name – First, Middle, Family Name / Surname
76 Date, Privacy & Policies
77 Services
78 Consulting & implementation
79 Application management
80 Payroll services
81 HR outsourcing
82 Integration
83 Solutions
84 cleaHRsky
85 XtendHR
86 hrX
87 HR analytics
88 Partners
89 About
90 Our Story
91 Analyst recognition
92 Events
93 Careers
94 Leadership
95 Find a location
96 Library
97 Blog
98 News
99 Resources
100 Client stories
101 Country and Place of Birth Innovation hubCont
102 Employee ID, Job Code, Cost Center, Department, Division and Location
103 Absences from Work, Time Profile and Work Schedule
104 National Social Security Number (or equivalent)
105 Passport Number
106 Driving Licence Number
107 National Identity Card Number
108 IP Address
109 Passwords
110 Address
111 Telephone Numbers (personal and work)
112 Email Addresses (personal and work)
113 Work Address
114 Bank Name, Account Number and Sort Code
115 International Bank Account Number (IBAN)
116 Business Identified Codes (BIC)
117 Salary including Bonus Payments and other Financial Benefits
118 Pension Details
119 Garnishment Details
120 Diversity (e.g. Religion, Race, Ethnic, Political)
121 Trade Union Membership
122 Work permit
124 Data Transfers
126 NGA HR is headquartered in the United Kingdom, with affiliates and subsidiaries throughout the world. The data that we collect may be processed, transferred to, and stored at our various service and data centre locations around the world, and may be located outside of the country where the data is originally collected. This means that data protection standards may be different from the place where the data is collected (such as a destination outside the European Economic Area ('EEA'), a destination outside the USA, or any other destination in the world). Data may be also stored with a cloud service provider (e.g. Microsoft,, Oracle, Hubspot) and therefore located across those provider's cloud environment. However, NGA HR deploys and enforces a standard global operational, IT and Security control framework across its global service, data center and third-party locations.
127 Data may also be processed by staff, operating outside any other countries where the data is collected, who work for us as an employee or contractor or for one of our third-party suppliers (i.e. agents, service vendors, business partner and other). Such staff may be engaged in, among other things, the fulfilment of your request and the provision of any kind of support services. By submitting your personal data to us, you agree to this transfer, storing or processing at any location in the world. We execute the appropriate legal and contractual documentation to effectuate these transfers such as data processing and data transfer agreements.
128 NGA HR will take reasonable steps necessary to ensure that your data is treated securely, with appropriate technical and organizational measures, and in accordance with this privacy notice. Our Information Security Management System is designed to maintain an appropriate level of confidentiality, integrity and availability.
129 If you are located in the EEA or Switzerland, we provide adequate protection for the transfer of personal data to countries outside the EEA or Switzerland through a series or intercompany data transfer agreements based on the EU Standard Contractual Clauses, authorized by the European Commission.
130 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, our products or services you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
131 Your Rights and Choices
132 If you would not wish us to contact you (via phone, email, SMS or any other way), nor use your data in the way described in this Privacy Notice, nor you would want us to pass your details on to third parties, please do not hesitate to contact us at the following email address: .
133 As an individual, you have the following rights in regards to the protection of your personal data, which you may exercise at any moment:
134 Right to be Informed
135 Right of Access
136 Right of Rectification
137 Right to Erasure
138 Right to Restrict Processing
139 Right to Data Portability
140 Right to Object
141 Rights in Relation to Automated Decision Making and Profiling
143 The exercise of these rights is free of charge for you and NGA HR has the obligation to respond to you without undue delay upon a raised request. We may request certain confirmation that you are authorized to exercise this request or ask for proof of your identity, before responding to your request.
145 Should we not satisfy your request, you have the right to raise a complaint to the relevant data protection authority. A link to the relevant data protection authorities can be found here .
146 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and any other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
147 Please check these policies before you submit any personal data to these websites. NGA HR does not have any responsibility or liability for any tracking, data collection or other activities of third parties.
148 Sharing of Your Personal Data
149 As a global business operating company, we may disclose your personal data to any member of the NGA HR group of companies, which means our subsidiaries and affiliates, our ultimate holding company and its subsidiaries located at any place in the world.
150 We may disclose your personal data to third parties in the following cases:
151 In the event that we sell, buy, merge, consolidate, transfer, change in control any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
152 In the event of reorganisation or liquidation of our company whereby in some countries such a transaction may involve, in accordance with applicable laws, the disclosure of personal data to prospective or actual purchasers, or the receipt of it from sellers;
153 If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or any other governmental request;
154 If we may be required to provide personal data in response to a court order, subpoena, warrant, government investigation, any procedure issued by authority, or as otherwise required by law. We also may choose to establish or exercise our legal rights or defend against legal claims;
155 If we believe that there is a threat to the information stored in this website, or in order to protect or defend our rights or the well-being of our users. In general, we may release certain personal data in cases where we believe that the release of the information is reasonably necessary to protect the rights, property, and safety of others and ourselves;
156 We may c act us
157 Select Page
158 Footer Tab – EN
159 Services
160 HR Consulting
161 Application Management
162 Payroll Services
163 HR Outsourcing
164 Solutions
165 cleaHRsky
166 XtendHR
167 hrX
168 Partners
169 HR Analytics
170 About
171 Our story
172 Analyst recognition
173 Events
174 Careers
175 Leadership
176 Library
177 Blog
178 Resources
179 Client Stories
180 ontract with any third-party supplier to provide any services for operating this website, for any requests or for the purpose of supporting our business activities. Any third party providing services to us may be allowed, on our behalf, to access your personal data provided by you for their proper use in connection with the specific services provided. Contact
181 In cases where you provide us with your consent to do so. In those cases we will ask you for an explicit written consent confirmation.
183 How We Secure Your Personal Data
185 In accordance with NGA HR policies, the group is committed to protect any personal data divulged to us. NGA HR implemented appropriate security measures, technologies and procedures in order to protect your personal data from loss, misuse, alteration or destruction. Our management team, employees and partners are required to keep personal data confidential.
186 Unfortunately, the transmission of information via the internet (by way of an email or other) is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use internal procedures and security features trying to prevent unauthorised access.
187 Data Retention Information
188 NGA HR is retaining information for legitimate business or for legal purposes and will not hold information for a period longer than is reasonably necessary to fulfil the purposes for which it was collected.
189 Children's Privacy
190 NGA HR does not knowingly collect personal data from children without obtaining parental consent in accordance with applicable laws and regulations. We do not knowingly process personal data of children for any purpose other than to deliver certain types of services to our clients. If you believe that we have collected information from your child in error or have any other questions or concern, please notify us and we will promptly respond.
191 Contact
192 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to . In addition, please do not hesitate to contact us if you suspect any privacy or security breaches.
194 Safe Harbor Privacy Statement
195 On October 6, 2015, the European Court of Justice deemed Safe Harbor inadequate for the protection of EU citizen data, particularly in light of the access that the U.S. government had/has to data held on servers in the U.S. NorthgateArinso, Inc. (NGAHR's U.S. company) complied until then with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.
196 NGA HR relies on EU Model Clauses for the safe transfer of personal data from the EU to the US. NGA HR is considering to certify for the EU-US Privacy Shield, replacing the EU-US Safe Harbor Framework.
197 To read NGA's statement on the ECJ ruling of October 6, 2015 on the Safe Harbor Framework please follow this link:
200 Code Of Conduct
201 The NGA HR Code of Conduct document articulates ethical and behavioral guidance for all NGA HR companies.
202 At NGA HR, we understand the great privilege and yet even greater responsibility we have in managing some of our clients' most sensitive assets – including their financial, HR and Payroll Data. Therefore, we make every effort to ensure that everyone at Northgate not only understands this responsibility but also embraces it with the highest standards of care and professionalism.
203 To read Us
204 Subscribe to our newsletter
205 Email*
206 I consent to the collection of this data for NGA marketing activities
207 This iframe contains the logic required to handle Ajax powered Gravity Forms.
208 Follow us on Twitter
209 NGA HR's entire Code of Conduct, click here: @NGAHR
212 Anti-Corruption Policy
213 This document defines NGA HR's policy on the avoidance of bribery and corruption. It is applicable globally to all companies in the NGA HR group, their employees, and business partners. It will be regularly reviewed to ensure that it reflects any changes in applicable laws and developments in acceptable standards for the conduct of business. We are committed to maintaining the highest ethical standards and vigorously enforcing the integrity of our business practices wherever we operate throughout the world. NGA HR will not engage in bribery or corruption of any kind. Adherence to the guidelines set out in this policy will help ensure that we comply with anti-bribery and anti-corruption laws and governmental guidance.
214 To read NGA HR's entire Anti-Corruption Policy, click here:
217 Anti-Money Laundering Policy
218 This document articulates operational and performance guidance for NGA HR companies, employees and business partners.
219 To read NGA HR's entire Anti-Money Laundering Policy, click here:
222 Modern Slavery and Human Trafficking Statement
223 At NGA HR we take seriously our responsibility to help prevent the crime of modern slavery and human trafficking across our own business as well as that of our partners and suppliers. As part of our commitment, we ensure that our workers are not being exploited, that our work environment is safe, and that all employment, health and safety and human right laws are fully adhered to.
224 Our Code of Conduct (​ ) embodies and reinforces our commitment to these and other key guiding principles, and applies to all of NGA HR as well as to our partners and suppliers. As part of our procurement process, we vet our partners and suppliers to identify and help prevent potential modern slavery or human trafficking risks in our supply chain, and require them to ensure that they either have equivalent policies to ours or that they abide by our policies.
225 Additionally, we have adopted and support the Ten Principles of the UN Global Compact ( ), which derive from the Universal Declaration of Human Rights, the International Labour Organization's Declaration on Fundamental Principles and Rights at Work, the Rio Declaration on Environment and Development and the United Nations Convention Against Corruption.
227 Abridged Data Privacy Policy
228 This document articulates operational and performance guidance for NGA HR companies, employees and business partners.
229 To read NGA HR's entire Abridged Data Privacy Policy, click here:
232 Equality, Diversity and Dignity Policy
233 This document articulates operational and performance guidance for NGA HR's, employees and business partners.
234 To read NGA HR's entire Equality, Diversity and Dignity Policy, click here:
237 Security and Compliance Standard for Outsourced Third Party Service Providers
238 This document articulates operational and performance requirements for NGA HR vendors, contractors, subcontractors and suppliers who handle personal data. To read NGA HR's Third Party Vendor Security and Compliance Standards, click here:
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